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Old Aug 6, 2011, 07:36 PM   #1
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remove keylogger

somehow i got a keylogger and i scanned it with Malwarebytes and it show up 3 malwares and i deleted it. so it is remove?
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Old Aug 6, 2011, 08:05 PM   #2
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After you reboot can you run Malwarebytes again & have it come up clean? What antivirus are you using? Also once you're sure it's been removed change all of your passwords!
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Old Aug 6, 2011, 08:13 PM   #3
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After you reboot can you run Malwarebytes again & have it come up clean? What antivirus are you using? Also once you're sure it's been removed change all of your passwords!

What about if i install a fresh clean window 7, would it be remove?
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Old Aug 6, 2011, 08:15 PM   #4
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definitely. but still change the passwords.
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Old Aug 6, 2011, 08:16 PM   #5
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Hi

If your PC has been compromised in this way it is highly likely that the following details have been logged and may be used in the near future or at a later date in the following way;

"Keyloggers are extremely dangerous and can be used to steal personal information such as your social security number, credit card number, and passwords to just about everything. This may lead to identity theft or theft in general. Keyloggers are especially dangerous to anyone who uses online banking or online cash sites such as PayPal for a large amount of money." tech-faq

If you use any of the above methods, contact the appropriate firms and ask to speak with a security adviser to ensure no money have been taken and what you should do going forward to ensure any of the information that may have been taken cannot be used by third parties.

It may be best to format your drive, re-install windows and use different passwords

atb (all the best)

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Old Aug 6, 2011, 08:19 PM   #6
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Quote:
Originally Posted by Law-II View Post
Hi

If your PC has been compromised in this way it is highly likely that the following details have been logged and may be used in the near future or at a later date in the following way;

"Keyloggers are extremely dangerous and can be used to steal personal information such as your social security number, credit card number, and passwords to just about everything. This may lead to identity theft or theft in general. Keyloggers are especially dangerous to anyone who uses online banking or online cash sites such as PayPal for a large amount of money." tech-faq

If you use any of the above methods, contact the appropriate firms and ask to speak with a security adviser to ensure no money have been taken and what you should do going forward to ensure any of the information that may have been taken cannot be used by third parties.

It may be best to format your drive, re-install windows and use different passwords

atb (all the best)

Law-II
So if i format my hard drive, the keylog will be remove?
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Old Aug 6, 2011, 08:25 PM   #7
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So if i format my hard drive, the keylog will be removed?
Yes, if you format your hard drive the keylogger will be removed.
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Old Aug 6, 2011, 08:27 PM   #8
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Yes, if you format your hard drive the keylogger will be removed.
Ok. Thanks.
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Old Aug 6, 2011, 08:30 PM   #9
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Quote:
Originally Posted by camoxiong View Post
So if i format my hard drive, the keylog will be remove?
Hi

Format the drive and delete the partition table and MBR (take the drive back to nothing)

nb: you will loose all information on your drive

atb

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Last edited by Law-II; Aug 6, 2011 at 08:32 PM. Reason: tech-faq
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Old Aug 6, 2011, 08:37 PM   #10
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Hi

Format the drive and delete the partition table and MBR (take the drive back to nothing)

nb: you will loose all information on your drive

atb

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I know it will delete all my stuff. I have a HP computer, so I have to delete the the HP partition?
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Old Aug 6, 2011, 08:56 PM   #11
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My pc is a hp a6500f and my hard have 2 partition. 1. Primary 2. Image factory. Do i need to format or delete the 2. too?
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Old Aug 6, 2011, 08:58 PM   #12
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Originally Posted by camoxiong View Post
I know it will delete all my stuff. I have a HP computer, so I have to delete the the HP partition?
Hi

No this contain system recovery information

nb: please go to User CP and fill in your system spec's; brand names of your hardware and OS you use, when you next get a chance.

atb

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Old Aug 6, 2011, 09:00 PM   #13
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I formated the drive and i have a error.
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Old Aug 6, 2011, 09:04 PM   #14
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Quote:
Originally Posted by camoxiong View Post
My pc is a hp a6500f and my hard have 2 partition. 1. Primary 2. Image factory. Do i need to format or delete the 2. too?
Hi

Unfortunatly I have no experience with HP partition tables, there may be information on the HP web site

There may be other members of TPU that know

edit: http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3740339

atb

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Last edited by Law-II; Aug 6, 2011 at 09:09 PM.
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Old Aug 6, 2011, 09:08 PM   #15
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Quote:
Originally Posted by Law-II View Post
Hi

Unfortunatly I have no experience with HP partition tables, there may be information on the HP web site

There may be other members of TPU that know

atb

Law-II
Ok.
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Old Aug 7, 2011, 12:36 AM   #16
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Quote:
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I formated the drive and i have a error.
What is the error?
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Old Aug 7, 2011, 11:29 PM   #17
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What is the error?
During the installion it froze, but now it is all done and running good.
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Old Aug 8, 2011, 12:23 AM   #18
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Best way right is a fresh install but there something you should to do, if you other drivers maybe there is copy from this and it will active if you just open the drive like sometime happen to me, so after new install don't open any drive install the anti malware from CD ok download it from internet on desktop and run for all drive, clean it and will be ok.
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