How to fail, the CyberPowerPC way

kiddagoat · Feb 5, 2012, 04:28 AM

We had this computer come into the store the other day. It was a CyberPowerPC build and probably due the unit being so heavy, the cost of shipping was just up there. I dunno how their warranties work but you would think CyberPowerPC would cover shipping to and from for customer issues.....

Now being a water cooler myself.... I could understand not using clamps if the tubing is that tight..... such as 7/16" on 1/2" barbs... But I see issue with this for two reasons...

1. Considering the cost of this machine, the fact they used zip-ties instead of proper clamps.... they are like $30 or so in parts and the presentation of the machine...

2. Considering this is for a customer.... WTF!?!?! Nuff said, I wouldn't do that to my own box let alone someone else's.

And if you look close at the CPU block, there is not any clamps whatsoever. They shipped this machine like this to the customer probably via UPS or FedEx.

This is a LGA2011 in a Corsair Obsidian 800D, Rampage IV motherboard, and 2x EVGA 590 Hydro-Coppers......

I guess sometimes it is better to do it yourself.

What are the communities thoughts??

m1dg3t · Feb 5, 2012, 05:09 AM

Clamp's don't cost $30 and if it is 7/16" tube on 1/2" barb's you don't even have to use clamp's. If that was me i would have at least put the tie's so the "nub's" were not visible, first WC rig i used clamp's first worm gear clamp's then plastic squeeze clamp's then i got smart and switched to zipties

I would never pay anyone to assemble anything for me and if i did i would expect a class job otherwise i'd be complaining.

Kantastic · Feb 5, 2012, 05:20 AM

I don't see a problem. You said it yourself, the tubing was extremely tight, and since you didn't mention anything about half-assed attached tubes, then I'll assume the zip ties are beyond what is necessary to fasten everything together. I'm sure CPPC wouldn't ship a system like that if it would put themselves at risk financially. They may not care about their customers, but they sure as hell do care about themselves.

theonedub · Feb 5, 2012, 05:22 AM

I was under the impression that stretching the tubing and going without clamps was the current trend in watercooling. The black zip ties could probably be removed, and using standard clamps would have ruined the aesthetic of the build.

erocker · Feb 5, 2012, 05:24 AM

I wouldn't think that CyberPowerPC would even use white tubing.

AthlonX2 · Feb 5, 2012, 05:27 AM

looks fine to me zip ties as a failsafe

newtekie1 · Feb 5, 2012, 06:41 AM

The only problem I have with this, and it is minor, is that the zip ties could have been positioned so that the nubs were not easily visible, and I would have used white zip ties. But that is nothing but a cosmetic gripe really.

Other than that, I don't see anything else wrong here.

MT Alex · Feb 5, 2012, 06:57 AM

I sure see some things wrong with it. Hell, that build looks like it was thrown together by a 12 year old spastic bed wetting retard. I mean look at the nasty sleeved and unsleeved cables everywhere. Considering that the 800D has a side window, I'd be downright peeved if I paid big money for such a shoddy looking build. I mean, Jeepers, have some pride and standards in your work.

m1dg3t · Feb 5, 2012, 07:05 AM

I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's

newtekie1 · Feb 5, 2012, 03:48 PM

Quote:

Originally Posted by MT Alex

I sure see some things wrong with it. Hell, that build looks like it was thrown together by a 12 year old spastic bed wetting retard. I mean look at the nasty sleeved and unsleeved cables everywhere. Considering that the 800D has a side window, I'd be downright peeved if I paid big money for such a shoddy looking build. I mean, Jeepers, have some pride and standards in your work.

Unless the customer was paying for custom sleeving, that isn't an issue.

Quote:

Originally Posted by m1dg3t

I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's

Generally wire management and custom sleeving is an extra option, one the customer that bought this computer obviously didn't pay for. CyberpowerPC has it as a $20 option on the last page of their custom configuration page.

Frick · Feb 5, 2012, 03:57 PM

Quote:

Originally Posted by m1dg3t

I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's

most oem's have some kind of cabling. and i think most prebuilds i've seen as well. i mean maybe not great but some.

MT Alex · Feb 5, 2012, 04:07 PM

Quote:

Originally Posted by newtekie1

Unless the customer was paying for custom sleeving, that isn't an issue.

It doesn't have anything to do with custom sleeving. The cables, be they sleeved or not, are ran like crap. And despite that, the cables are just one symptom in a slovenly looking mess. I'm not sure how that point is arguable. The build looks like hell, plain and simple.

newtekie1 · Feb 5, 2012, 04:13 PM

Quote:

Originally Posted by MT Alex

It doesn't have anything to do with custom sleeving. The cables, be they sleeved or not, are ran like crap. And despite that, the cables are just one symptom in a slovenly looking mess. I'm not sure how that point is arguable. The build looks like hell, plain and simple.

Again, custom cable management is an option the customer did not pay for. There really is no way to make the build look better without the cable management that the customer obviously didn't feel necessary(and the minor gripe of the zip tie position). So I don't know how this is arguable, the customer didn't want it to look any better.

jgrahl · Feb 5, 2012, 04:22 PM

it looks just right for a larger sized company and what they offer. it is what i would expect if i bought from them

cadaveca · Feb 5, 2012, 04:35 PM

Quote:

Originally Posted by newtekie1

Again, custom cable management is an option the customer did not pay for. There really is no way to make the build look better without the cable management that the customer obviously didn't feel necessary(and the minor gripe of the zip tie position). So I don't know how this is arguable, the customer didn't want it to look any better.

I think you're missing the point. The PCs I sell I take pride in, and they all look good, from the cheapest to the most expensive.

See, the thing is, the pictures on the PCs that they list look far better than that one. I would expect, myself, that the PC i buy appears as the pictured ones do.

Like, I understand your side of this too, but to me, that's unacceptable. That's why I build my own PCs, becuase stuff like that is unacceptable.

Of course, I've worked at a large retailer here in town. I would do wire management even for the $500 PCs, and I was building 75-100 PCs a week, and doing it faster than anyone else that worked there. Mind you, I'm also the guy doing motherboard reviews for no pay, and not once have I missed a deadline..because I have no deadlines. Work needs to be done...I do it. Sacrificing quality because you're not paid for it is just not something that fits with my personality.

Frick · Feb 5, 2012, 04:56 PM

seeing how their systems are expensive and cabling isn't optional i think i agree that it should be good. other cheaper systems not so much.

but then i really hate windows on cases and i dont see why you have the cases on the desk but thats me.

newtekie1 · Feb 5, 2012, 05:19 PM

Quote:

Originally Posted by cadaveca

I think you're missing the point. The PCs I sell I take pride in, and they all look good, from the cheapest to the most expensive.

See, the thing is, the pictures on the PCs that they list look far better than that one. I would expect, myself, that the PC i buy appears as the pictured ones do.

Like, I understand your side of this too, but to me, that's unacceptable. That's why I build my own PCs, becuase stuff like that is unacceptable.

Of course, I've worked at a large retailer here in town. I would do wire management even for the $500 PCs, and I was building 75-100 PCs a week, and doing it faster than anyone else that worked there. Mind you, I'm also the guy doing motherboard reviews for no pay, and not once have I missed a deadline..because I have no deadlines. Work needs to be done...I do it. Sacrificing quality because you're not paid for it is just not something that fits with my personality.

I'm not missing the point at all. I understand that some people take pride in their work, but lets face it CyberPowerPC never has. If they did they wouldn't offer an upcharge for cable management, they would just do it. The then again, at least they offer the upcharge, unlike most other pre-built manufacturers. From my standpoint they did acceptable basic cable management, if you are worried about more then pay for the advanced cable management. It still looks better than most Dells/Alienwares and shit I see.

As for the computers in the pictures looking nicer, I can't agree. They never really give you a good shot of the inside of the PC. Just a basic outside shot at an angle to almost purposely obscure the inside of the PC. So there is no way to tell what the inside looks like on the pictures they provide. And I bet if he loocked at the PC from that angle too, it would look pretty damn nice.

Quote:

Originally Posted by Frick

seeing how their systems are expensive and cabling isn't optional i think i agree that it should be good. other cheaper systems not so much.

but then i really hate windows on cases and i dont see why you have the cases on the desk but thats me.

The advanced cable management is optional though. I think the cable management is acceptable, and actually better than I've seen from a lot of other pre-builts. Yeah, the PC is expensive, but most of that is because of the parts in it. They aren't making that much more profit on a $3000 rig over a $1000 rig.

Wrigleyvillain · Feb 5, 2012, 05:31 PM

Quote:

Originally Posted by kiddagoat

I guess sometimes it is better to do it yourself.

Sometimes? I don't even want to know what he paid for this with shipping and all. And I won't even go into whether or not it's a bad idea to buy a water cooled system when you lack the expertise to properly maintain it.

Quote:

Originally Posted by Kantastic

I don't see a problem...They may not care about their customers, but they sure as hell do care about themselves.

Ummm

newtekie1 · Feb 5, 2012, 05:53 PM

Quote:

Originally Posted by Wrigleyvillain

I don't even want to know what he paid for this with shipping and all.

Just judging by the info we know from the OP, minimum of $3600 based on building the similar system on CyberPowerPC's website, my guess would be closer to $4500.

AndrewBUD · Feb 5, 2012, 06:13 PM

That's nuts... If you can't build a PC my guess is you can't overclock either.. WTF is the point of spending money like that on watercooled prebuild.... takes all the fun out of it

Steevo · Feb 5, 2012, 06:16 PM

I use ratchet clamps and a couple spring clamps turned in on my tubing as I am using full size tubing and reinforced tubing on the intake as it collapsed the last intake tube.

Frick · Feb 5, 2012, 06:21 PM

Quote:

Originally Posted by newtekie1

The advanced cable management is optional though. I think the cable management is acceptable, and actually better than I've seen from a lot of other pre-builts. Yeah, the PC is expensive, but most of that is because of the parts in it. They aren't making that much more profit on a $3000 rig over a $1000 rig.

I thought I had looked closely at the options, but I missed that one. Then I totally agree with you.

eidairaman1 · Feb 5, 2012, 06:54 PM

Quote:

Originally Posted by m1dg3t

I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's

Cuz it reduces Air Resistance and dust collection.

Wile E · Feb 5, 2012, 07:07 PM

I don't see a problem with the build. Zip ties are fine by me, as are no clamps if the tubing is tight enough.

It's a fully functional installation, not a show quality one. There's not a rat's nest of wires in the path of airflow or anything.

Show quality takes a lot more time. Time = money in a business like this. You want show quality, you need to pay for the time it takes.

Remeber VooDoo before they were bought out? Their cable management was phenomenal, but they also charged more than most of their other competitors. Cyber charges less than most of their competitors. You get what you pay for in that respect.

LAN_deRf_HA · Feb 5, 2012, 07:27 PM

For a company like this wouldn't it make more sense to use some sort of epoxy? I'd trust that the most and it'd look cleaner.

Feb 5, 2012, 04:28 AM	#1
kiddagoat Join Date: Jan 2011 Posts: 152 (0.18/day) Thanks: 24 Thanked 21 Times in 17 Posts System Specs	How to fail, the CyberPowerPC way We had this computer come into the store the other day. It was a CyberPowerPC build and probably due the unit being so heavy, the cost of shipping was just up there. I dunno how their warranties work but you would think CyberPowerPC would cover shipping to and from for customer issues..... Now being a water cooler myself.... I could understand not using clamps if the tubing is that tight..... such as 7/16" on 1/2" barbs... But I see issue with this for two reasons... 1. Considering the cost of this machine, the fact they used zip-ties instead of proper clamps.... they are like $30 or so in parts and the presentation of the machine... 2. Considering this is for a customer.... WTF!?!?! Nuff said, I wouldn't do that to my own box let alone someone else's. And if you look close at the CPU block, there is not any clamps whatsoever. They shipped this machine like this to the customer probably via UPS or FedEx. This is a LGA2011 in a Corsair Obsidian 800D, Rampage IV motherboard, and 2x EVGA 590 Hydro-Coppers...... I guess sometimes it is better to do it yourself. What are the communities thoughts?? __________________ There are 11 people in this world: Those who understand this statement, those who get laid, and the lucky bastards that do both. Support your local stores, yeah NewEgg is awesome but people put value in dealing with someone face to face and same day delivery.

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Feb 5, 2012, 05:09 AM	#2
m1dg3t Join Date: May 2010 Location: Canada Posts: 1,887 (1.72/day) Thanks: 626 Thanked 421 Times in 346 Posts System Specs	Clamp's don't cost $30 and if it is 7/16" tube on 1/2" barb's you don't even have to use clamp's. If that was me i would have at least put the tie's so the "nub's" were not visible, first WC rig i used clamp's first worm gear clamp's then plastic squeeze clamp's then i got smart and switched to zipties I would never pay anyone to assemble anything for me and if i did i would expect a class job otherwise i'd be complaining. __________________ Why dazzle 'em with brilliance when you can baffle 'em with bullshit. Alterius non sit, qui potest esse sui! Und setzet ihr nicht das leben ein, Nie wird euch das leben gewonnen sein! If knowledge is power, then ignorance is bliss! If god didn't want them sheared, he wouldn't have made them sheep!

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Feb 5, 2012, 05:20 AM	#3
Kantastic Join Date: May 2009 Location: The Big Apple Posts: 4,976 (3.38/day) Thanks: 1,252 Thanked 930 Times in 739 Posts System Specs	I don't see a problem. You said it yourself, the tubing was extremely tight, and since you didn't mention anything about half-assed attached tubes, then I'll assume the zip ties are beyond what is necessary to fasten everything together. I'm sure CPPC wouldn't ship a system like that if it would put themselves at risk financially. They may not care about their customers, but they sure as hell do care about themselves. __________________ Heatware

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Feb 5, 2012, 05:22 AM	#4
theonedub habe fidem Join Date: Apr 2009 Location: Northern CA Posts: 6,603 (4.45/day) Thanks: 2,269 Thanked 3,188 Times in 1,923 Posts System Specs	I was under the impression that stretching the tubing and going without clamps was the current trend in watercooling. The black zip ties could probably be removed, and using standard clamps would have ruined the aesthetic of the build. __________________ My Heatware Feedback 129+ Pristine

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Feb 5, 2012, 05:24 AM	#5
erocker Senior Moderator Join Date: Jul 2006 Location: Milwaukee, WI. Posts: 31,919 (12.77/day) Thanks: 2,783 Thanked 12,291 Times in 7,821 Posts System Specs	I wouldn't think that CyberPowerPC would even use white tubing.

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Feb 5, 2012, 05:27 AM	#6
AthlonX2 Better Than You Join Date: Sep 2006 Location: Toledo,Ohio Posts: 5,449 (2.24/day) Thanks: 729 Thanked 1,572 Times in 994 Posts System Specs	looks fine to me zip ties as a failsafe

Feb 5, 2012, 06:41 AM	#7
newtekie1 Semi-Retired Folder Join Date: Nov 2005 Location: Indiana Posts: 17,748 (6.48/day) Thanks: 780 Thanked 5,115 Times in 3,706 Posts System Specs	The only problem I have with this, and it is minor, is that the zip ties could have been positioned so that the nubs were not easily visible, and I would have used white zip ties. But that is nothing but a cosmetic gripe really. Other than that, I don't see anything else wrong here. __________________ Rig1: System Specs. Rig2: A8-5600K@4.4GHz / AsRock FM2A75 Pro4 / 8GB Corsair DDR3-1600 9-9-9-24 / HD7560D / Samsung DVD-Burner / 1.5TB WD Green + 3x3TB WD RED in RAID5 Rig3: Athlon X2 4200+ / M4A79 Deluxe / 4GB G.Skill Pi DDR2-800 4-4-4-12 / GT430 / Sony DVD-Burner / 500GB WD Rig4: Phenom II x6 1605T @ 3.6GHz / Asus M5A99X Evo / 8GB PNY DDR3-1600 9-9-9 / GTX470 & GTX470 / Samsung DVD-Burner / 1.5TB Seagate

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Feb 5, 2012, 06:57 AM	#8
MT Alex Join Date: Aug 2009 Location: Montana Posts: 2,018 (1.45/day) Thanks: 2,540 Thanked 1,323 Times in 917 Posts System Specs	I sure see some things wrong with it. Hell, that build looks like it was thrown together by a 12 year old spastic bed wetting retard. I mean look at the nasty sleeved and unsleeved cables everywhere. Considering that the 800D has a side window, I'd be downright peeved if I paid big money for such a shoddy looking build. I mean, Jeepers, have some pride and standards in your work. __________________ “growing up, i always wanted to be a vet. til i learned there was more to being a vet than just putting down cats all day.” -digibucc My 700D

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Feb 5, 2012, 07:05 AM	#9
m1dg3t Join Date: May 2010 Location: Canada Posts: 1,887 (1.72/day) Thanks: 626 Thanked 421 Times in 346 Posts System Specs	I have never seen a prebuilt take wire management into consideration, no matter what the component's/cost. I've even had PC tech's ask me why i bother to cable manage my rig's __________________ Why dazzle 'em with brilliance when you can baffle 'em with bullshit. Alterius non sit, qui potest esse sui! Und setzet ihr nicht das leben ein, Nie wird euch das leben gewonnen sein! If knowledge is power, then ignorance is bliss! If god didn't want them sheared, he wouldn't have made them sheep!

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Feb 5, 2012, 04:22 PM	#14
jgrahl Join Date: Mar 2008 Location: Monroe, Michigan Posts: 53 (0.03/day) Thanks: 2 Thanked 13 Times in 9 Posts System Specs	it looks just right for a larger sized company and what they offer. it is what i would expect if i bought from them

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Feb 5, 2012, 04:56 PM	#16
Frick Fishfaced Nincompoop Join Date: Feb 2006 Location: Sweden Posts: 7,882 (2.98/day) Thanks: 1,076 Thanked 1,445 Times in 1,151 Posts System Specs	seeing how their systems are expensive and cabling isn't optional i think i agree that it should be good. other cheaper systems not so much. but then i really hate windows on cases and i dont see why you have the cases on the desk but thats me. __________________ Typemachine: Acer Aspire One D250 \| Atom N280 1.6 Ghz \| 1GB DDR2 \| 160GB SATA \| 10.1' 1024 x 600 \| Lubuntu 12.10 Oldbox: HP D530 \| Pentium 4 2.8 Ghz \| 1GB DDR \| 40GB \| Windows XP "The 'gentle biker' look is overdone. I'm going for 'psycho hillbilly.' "

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Feb 5, 2012, 06:13 PM	#20
AndrewBUD Join Date: Jan 2012 Posts: 9 (0.02/day) Thanks: 0 Thanked 4 Times in 4 Posts System Specs	That's nuts... If you can't build a PC my guess is you can't overclock either.. WTF is the point of spending money like that on watercooled prebuild.... takes all the fun out of it

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Feb 5, 2012, 06:16 PM	#21
Steevo Eligible for custom title Join Date: Nov 2005 Posts: 5,567 (2.02/day) Thanks: 238 Thanked 979 Times in 729 Posts System Specs	I use ratchet clamps and a couple spring clamps turned in on my tubing as I am using full size tubing and reinforced tubing on the intake as it collapsed the last intake tube. __________________ “it would have been perfect....its got trains and the line"tech your kids not to do what iv done"(or similar) because i had obviously done something to warrent 2 e-thugs to come 4000miles out of their way and kill me.” -Solaris17 “yeah i failed. i noticed the "coming soon" part after i posted.” -Mussels “people are just stupid.” -W1zzard Yes I am evil, yes you can have some.

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Processor:	AMD PhenomII 1100T @ 3.7Ghz/4.1Ghz Turbo
Motherboard:	Asus M3A32-MVP Deluxe 2202 BIOS
Cooling:	Swiftec 655 pump, Apogee GT, MCW60-R GPU, MCR360mm Rad, 1/2 loop.
Memory:	G-Skill 1200Mhz 5.5.5.15 2T
Video Card:	HD5870 1Gb HIS custom BIOS watercooled & VRM-R4
Hard Disk:	2 Agility 3 SSD RAID 0 on highpoint 640, 2 3TB RAID 0, 1 2TB and one failing 750Gb
Optical Drive:	Lite-On DL DVD
CRT/LCD Model:	Asus 1920X1200 60Hz 25.5" LCD, 46" 1080P Toshiba LCD
Case:	Rosewill R6A34-BK modded (thanks to MKmods)
Sound Card:	On Board
PSU:	750W PC Power & Cooling modded (thanks to MKmods)
Software:	Vista X64 Ultimate/Win 7 Ultimate
Benchmarks:	780 MBps read on HDD's 1052 core on 5870.

System Name:	BS03/04
Processor:	AMD Athlon XP-M 2500+ 2.2GHz 1.5V
Motherboard:	DFI LanParty NFII Ultra-B Bios (TicTac 3D Fire R2)
Cooling:	4 Antec 80mm, TR SI-97 Adapted TT Big Typhoon Fan 120MM
Memory:	2GB Mushkin Redline 4000 @ 200 MHz 2.5V
Video Card:	Sapphire R1950Pro 512MB AGP 1.5V
Hard Disk:	250 & 400 GB Seagate Baracuda 10 SATA
Optical Drive:	2x Samsung Multiformat Rewritable Drives
CRT/LCD Model:	NEC Multisync LCD 1700V
Case:	Antec SX830 EATX Case
Sound Card:	Creative Labs SB XFi Xtreme Music & SB PCI 512
PSU:	Antec NEO HE 500 Watt
Software:	Windows 7 Home Premium
Benchmarks:	Win 7 Eval. CPU 3.9 Ram 4.5 Graphics 6.0 HD 5.7

Feb 5, 2012, 07:07 PM	#24
Wile E Power User Join Date: Oct 2006 Location: Western PA (Pittsburgh suburbs) Posts: 18,129 (7.48/day) Thanks: 450 Thanked 3,826 Times in 3,124 Posts System Specs	I don't see a problem with the build. Zip ties are fine by me, as are no clamps if the tubing is tight enough. It's a fully functional installation, not a show quality one. There's not a rat's nest of wires in the path of airflow or anything. Show quality takes a lot more time. Time = money in a business like this. You want show quality, you need to pay for the time it takes. Remeber VooDoo before they were bought out? Their cable management was phenomenal, but they also charged more than most of their other competitors. Cyber charges less than most of their competitors. You get what you pay for in that respect. __________________ Visit Ashentech “What the hell did you expect? Leave Vista under the pillow and the OS fairy would make it Win7?” -El Fiendo “And Bring Mailman back god damnit, he is the Eric Cartman of TPU” -MRCL

System Name:	The ClusterF**k
Processor:	980X @ 4212Mhz 24/7
Motherboard:	Gigabyte GA-EX58-UD5 BIOS F12
Cooling:	MCR-320, DDC-1 pump w/Bitspower res top (1/2" fittings), Koolance CPU-360
Memory:	3x2GB Mushkin Redlines 1600Mhz 6-8-6-24
Video Card:	Evga GTX 580
Hard Disk:	Seagate 7200.10 320GB x2 RAID0; 2 x Samsung F2 1.5TB; 1 x F1 1TB; 1 x F4 2TB
Optical Drive:	LG WH10LS30K 10X Blu-ray Burner
CRT/LCD Model:	HP LP2475w 24" 1920x1200 IPS
Case:	Technofront Bench Station
Sound Card:	Auzentech X-Fi Forte into Onkyo SR606 and Polk TSi200's + RM6750
PSU:	ENERMAX Galaxy EVO EGX1250EWT 1250W
Software:	Win7 Ultimate N x64

Feb 5, 2012, 07:27 PM	#25
LAN_deRf_HA Join Date: Apr 2008 Posts: 4,022 (2.15/day) Thanks: 290 Thanked 831 Times in 588 Posts System Specs	For a company like this wouldn't it make more sense to use some sort of epoxy? I'd trust that the most and it'd look cleaner.

System Name:	Obelisc
Processor:	i7 2600k @ 4.5 GHz
Motherboard:	Asus P8Z77-V
Cooling:	H110
Memory:	16GB(4x8) @ 2133 MHz 9-11-10-28 2T
Video Card:	Galaxy GTX 660 Ti GC 3GB SLI
Hard Disk:	M4 256GB, 2x 3TB Seagate XT
Optical Drive:	Samsung 12x Bluray
CRT/LCD Model:	Crossover 27Q
Case:	Corsair 550D
Sound Card:	X-Fi Titanium HD with HD598
PSU:	Kingwin LZP-550
Software:	Win7 64bit SP1

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