Problem between my ISP and the rest of the world?

hat · May 28, 2012, 06:39 AM

I've been experiencing some net issues lately. I recently started a livestream channel with some friends, and when I watch them stream it's really laggy for me. This prompted me to do some speed tests, and they look like, well, this...

Supposed to be getting 10 down, 2 up. It doesn't matter if I test connected directly to the modem (tried it on 2 different machines) or through the router, I still get crap speeds. Then I test to armstrong's own speed test server and it looks great... better than what I'm supposed to be getting, and steady speed, download locked around 11mbit, upload bouncing around between 3.5 and 4mbit.

So, when I test to my ISP's speedtest server, my speed is great... but as soon as I get out in the world testing around at different servers on speedtest.net, or watch some live streams, I get some pretty serious lag. I guess I can assume my problem here is somewhere between my ISP and the rest of the world, and not between me and my ISP (a modem going bad, a connection going bad somewhere... that sort of thing). What can I do about this?

Mussels · May 28, 2012, 06:51 AM

try another DNS server, otherwise complain and change ISP's.

Asylum · May 28, 2012, 06:52 AM

Not alot you can do but complain to your ISP.

Run some tracert to the ip you are tring to connect to and send them in.

qubit · May 28, 2012, 06:55 AM

I dunno what the tech support is like at your ISP, but if it's poor, they'll simply look at the internal test that you ran and insist that everything is ok.

If they pull that stunt on you, then leave them for sure.

Radical_Edward · May 28, 2012, 07:49 AM

They have a bad link from their system to the whomever is providing their "pipe" so to speak.

It could also be that they've outsold their bandwidth and have too many people using their internet.

Or they just have you capped past a certain point. (A lot of ISPs are guilty of this one.)

de.das.dude · May 28, 2012, 08:00 AM

something is wrong with that sever

i got spikes too.

v12dock · May 28, 2012, 08:12 AM

That servers seems to be working fine for me

1nf3rn0x · May 28, 2012, 08:42 AM

I just wanted to show off xD

All in all, tell your isp to check your line. If you using twister pair in your street sometimes water can affect the speeds and also if they changed the exchange and it's further from your house it can also explain the slower speeds. Best to ring up your ip and suss it out.

May 28, 2012, 06:39 AM	#1
hat Maximum Overclocker Join Date: Nov 2006 Location: Ohio Posts: 12,247 (5.10/day) Thanks: 2,056 Thanked 2,045 Times in 1,555 Posts System Specs	Problem between my ISP and the rest of the world? I've been experiencing some net issues lately. I recently started a livestream channel with some friends, and when I watch them stream it's really laggy for me. This prompted me to do some speed tests, and they look like, well, this... Supposed to be getting 10 down, 2 up. It doesn't matter if I test connected directly to the modem (tried it on 2 different machines) or through the router, I still get crap speeds. Then I test to armstrong's own speed test server and it looks great... better than what I'm supposed to be getting, and steady speed, download locked around 11mbit, upload bouncing around between 3.5 and 4mbit. So, when I test to my ISP's speedtest server, my speed is great... but as soon as I get out in the world testing around at different servers on speedtest.net, or watch some live streams, I get some pretty serious lag. I guess I can assume my problem here is somewhere between my ISP and the rest of the world, and not between me and my ISP (a modem going bad, a connection going bad somewhere... that sort of thing). What can I do about this? __________________ My Heatware “Inb4 smartphone LN2 overclocking.” -radrok

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May 28, 2012, 06:51 AM	#2
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,594 (10.89/day) Thanks: 3,708 Thanked 8,714 Times in 6,407 Posts System Specs	try another DNS server, otherwise complain and change ISP's. __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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May 28, 2012, 06:52 AM	#3
Asylum Join Date: Jul 2008 Location: South Carolina Posts: 2,687 (1.49/day) Thanks: 849 Thanked 657 Times in 502 Posts System Specs	Not alot you can do but complain to your ISP. Run some tracert to the ip you are tring to connect to and send them in. __________________ My Bad Company 2 team is recruiting. Stop by and check us out. -GuNS- CLAN HEATWARE LINK Rate My Rig

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May 28, 2012, 06:55 AM	#4
qubit Overclocked quantum bit Join Date: Dec 2007 Location: Quantumville UK Posts: 8,719 (4.31/day) Thanks: 4,216 Thanked 3,334 Times in 1,970 Posts System Specs	I dunno what the tech support is like at your ISP, but if it's poor, they'll simply look at the internal test that you ran and insist that everything is ok. If they pull that stunt on you, then leave them for sure. __________________ Siggie in the post.

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May 28, 2012, 07:49 AM	#5
Radical_Edward Join Date: Jan 2010 Location: Oregon, USA Posts: 3,143 (2.53/day) Thanks: 2,560 Thanked 1,964 Times in 1,073 Posts System Specs	They have a bad link from their system to the whomever is providing their "pipe" so to speak. It could also be that they've outsold their bandwidth and have too many people using their internet. Or they just have you capped past a certain point. (A lot of ISPs are guilty of this one.) __________________ My heatware My FS thread Solaris Utility DVD TacticalHandleGaming

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May 28, 2012, 08:00 AM	#6
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,838 (4.39/day) Thanks: 2,432 Thanked 1,401 Times in 969 Posts System Specs	something is wrong with that sever i got spikes too. __________________ Join the TPU GRID 2 ClUB T0D4Y!

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May 28, 2012, 08:12 AM	#7
v12dock Join Date: Dec 2008 Location: Central Illinois Posts: 1,300 (0.79/day) Thanks: 286 Thanked 244 Times in 164 Posts System Specs	That servers seems to be working fine for me

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May 28, 2012, 08:42 AM	#8
1nf3rn0x Join Date: Sep 2009 Location: Sydney, Australia Posts: 1,721 (1.25/day) Thanks: 513 Thanked 345 Times in 247 Posts System Specs	I just wanted to show off xD All in all, tell your isp to check your line. If you using twister pair in your street sometimes water can affect the speeds and also if they changed the exchange and it's further from your house it can also explain the slower speeds. Best to ring up your ip and suss it out. __________________

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