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Old Jun 17, 2012, 01:34 AM   #1
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HD 4870 overheating

Hello everyone, I got a problem with a HD 4870, the thing is getting really hot and makes reboot the computer with a blue screen. After only 30 sec on Kombuster, it get as hot as 85°C! Some games also freeze and lag when it get too hot. The card has already been RMA 2 times and I still have the same problem. (The computer is not the problem, tried in 2 different PCs)

I wanted to undervolt the card but it wont let me do it, I tried with MSI Afterburner and GPUTool!

The card is a MSI HD 4870 1GB (R4870-MD1G).



What can I do to lower the temp? If someone have a solution to let me undervolt, I would be very happy too.
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Old Jun 17, 2012, 01:38 AM   #2
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try removing the cooler and re-applying the thermal paste. Arctic MX-2 or MX-4 are great for graphic cards. If that doesnt work. maybe try an aftermarket cooler like an Arctic Twin Turbo or Twin Turbo Pro
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Old Jun 17, 2012, 01:43 AM   #3
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The only thermal paste I have right now is the one coming with the Coolermaster 212 Plus, could it work?
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Old Jun 17, 2012, 01:44 AM   #4
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stop trying to overclock at that
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Old Jun 17, 2012, 01:45 AM   #5
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stop trying to overclock at that
What? I'm not overclocking I'm downclocking...
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Old Jun 17, 2012, 01:49 AM   #6
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The only thermal paste I have right now is the one coming with the Coolermaster 212 Plus, could it work?
Cooler master arent really known for their thermalpaste, Id say avoid it if possible.
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Old Jun 17, 2012, 02:19 AM   #7
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Cooler master arent really known for their thermalpaste, Id say avoid it if possible.
Can't be worst than now...
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Old Jun 17, 2012, 03:01 AM   #8
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Well, I've given you the best solution to your problem. Obviously if you think you can do better then by all means go ahead. I'm not the one with an overheating 4870
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Old Jun 17, 2012, 03:03 AM   #9
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Go out and buy a Arctic Cooling Accelero TWIN TURBO PRO. Cheap and should do the job, pick up some of the already mentioned thermal paste aswell.
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Old Jun 17, 2012, 09:58 AM   #10
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try max the fan, using better thermal paste and lap the heatsink first dont forget to improve your airflow
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Old Jun 17, 2012, 10:10 AM   #11
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The only thermal paste I have right now is the one coming with the Coolermaster 212 Plus, could it work?
i used it before its not a bad baste
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Old Jun 17, 2012, 05:11 PM   #12
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Go out and buy a Arctic Cooling Accelero TWIN TURBO PRO. Cheap and should do the job, pick up some of the already mentioned thermal paste aswell.
Here it's 45$ + 10$ for both, for a 4870 I think it's a lot, at this point he will just buy a new card.



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i used it before its not a bad baste
I tried it and the temps are about 5°C lower. (There was a lot of paste under that, to not say 2 times more than needed).

I would simply like if someone could tell me if there is a way to control the voltage of this card! Currently, the card is running at 650MHz (750MHz default) and 800MHz (900MHz default) and the temps in full load are around 75°C. I would like to make run it at default clocks, that's all I want!

Last edited by erocker; Jun 18, 2012 at 02:01 AM.
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Old Jun 17, 2012, 05:21 PM   #13
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If you enabled voltage control and monitoring in the Afterburner options and the slider is still grayed out, the voltage controller probably does not support software adjustment. In that case, BIOS editing is probably the only option but it's a good way to brick the card, especially if it does not have pre-defined voltage steps.

Save the BIOS with GPU-Z and open it with Radeon BIOS Editor and see what you find.
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Old Jun 17, 2012, 06:10 PM   #14
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Originally Posted by m&m's View Post
Here it's 45$ + 10$ for both, for a 4870 I think it's a lot, at this point he will just buy a new card.
the cooler comes with MX-2 pre applied so theres no need to fork out extra for the thermal paste.

(also id like to see you get a new GPU thats more powerful then a 4870 for $50)
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Old Jun 17, 2012, 06:16 PM   #15
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Quote:
Originally Posted by m&m's View Post
Here it's 45$ + 10$ for both, for a 4870 I think it's a lot, at this point he will just buy a new card.



To me, seems like you're judging faster than light.



I tried it and the temps are about 5°C lower. (There was a lot of paste under that, to not say 2 times more than needed).

I would simply like if someone could tell me if there is a way to control the voltage of this card! Currently, the card is running at 650MHz (750MHz default) and 800MHz (900MHz default) and the temps in full load are around 75°C. I would like to make run it at default clocks, that's all I want!

The defaults clocks are 750 core and 900 for the mem for a reference 4870. The oced versions had clocks at 815 core and 925 on the mem. Voltage on both seems to be 1.263v
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Old Jun 17, 2012, 06:16 PM   #16
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The defaults clocks are 750 core and 900 for the mem for a reference 4870. The oced versions had clocks at 815 core and 925 on the mem. Voltage on both seems to be 1.263v
My question is what is your voltage?
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Old Jun 17, 2012, 06:52 PM   #17
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Quote:
Originally Posted by FreedomEclipse View Post
the cooler comes with MX-2 pre applied so theres no need to fork out extra for the thermal paste.

(also id like to see you get a new GPU thats more powerful then a 4870 for $50)
Thanks for the info I didn't know that the MX-2 was pre applied.

(My friend got a used 6850 for 60$, not a bad deal)

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My question is what is your voltage?
Like you said 1.263v. The card can certainly handle a lower voltage for the default clocks because of the margin.
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Old Jun 17, 2012, 06:59 PM   #18
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BIOS editing is probably the only option but it's a good way to brick the card, especially if it does not have pre-defined voltage steps.
There is a danger to lower the voltage? I thought that only increasing the voltage could break the card...
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Old Jun 17, 2012, 08:25 PM   #19
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you can brick the card with a bad bios flash is what he meant. and the Default voltage for the default clocks is 1.26.
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Old Jun 18, 2012, 12:15 AM   #20
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Quote:
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There is a danger to lower the voltage? I thought that only increasing the voltage could break the card...
If you operate the card outside of its parameters in clocks and voltage whether underclocking or undervolting you can damage any electronic component that way. It is known as operating threshhold.
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Last edited by erocker; Jun 18, 2012 at 02:01 AM.
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Old Jun 18, 2012, 01:20 AM   #21
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Quote:
Originally Posted by ThE_MaD_ShOt View Post
and the Default voltage for the default clocks is 1.26.
I want to lower the voltage to improve the temp but I also want to keep the default clocks.

Quote:
Originally Posted by eidairaman1 View Post
If you operate the card outside of its parameters in clocks and voltage whether underclocking or undervolting you can damage any electronic component that way. It is known as operating threshhold.
Ok.

Last edited by erocker; Jun 18, 2012 at 02:02 AM.
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Old Jun 18, 2012, 01:39 AM   #22
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If you lower the voltage below factory spec the card probably won't run at factory clock speeds. Apparently something ma be wrong with the card if it won't run at default clocks and voltage. Either the paste is not right, the fan is giving up the goat, not enough airflow in the case or the card is on it's way out. What you are saying are signs the card has been oced to much and for to long with crappy cooling.
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Old Jun 18, 2012, 01:39 AM   #23
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Do what some other said if not already take the cooler off and put some fresh paste on it.. Another thing you could do is strap a real fan on the thing.

Some thing else to be aware of is that those cards back them the VRMS got hotter than the GPU typically and yes i had one just like yours and it went right back to days later.

What cooler did work on it that i tried ( although had to mod the cooler a little due to vrm heatsink ) was the scythe musashi.
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Old Jun 18, 2012, 01:41 AM   #24
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Quote:
Originally Posted by FreedomEclipse View Post
Well, I've given you the best solution to your problem. Obviously if you think you can do better then by all means go ahead. I'm not the one with an overheating 4870
dude. hes right. what Cooler master supplies with their cooler is better then the generic silicon based paste that comes pre applied to GPUs.

OP what is the fan running at. if you turn it up does it still get hot?
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Old Jun 18, 2012, 01:58 AM   #25
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Buy a tube of this: http://www.canadacomputers.com/produ...item_id=034106

When you get it, unmount the cooler on your card, clean off the old (most likely dried up) thermal paste on the GPU with some tissue paper and alcohol... Just clean it off the best you can at least. Apply a very thin layer of the new paste on the GPU and remount the cooler. This should fix your issue. Lowering voltage and clocks won't fix it and may cause the card to be even more useless. The paste is still dried up and the cooler isn't making proper contact with the chip.

Good luck.
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