Ver. 3.0.2.5 Firmware Update to NEC(Renesas) USB 3.0 controller-unloading fix

[puma99dk|]

Thx stasio

[jsfitz54]

Originally Posted by Mussels

my NEC USB 3.0 controller keeps going yellow triangle on me in device manager after using sleep mode

NO DRIVER??? That sounds like a broken chip or internal motherboard connection or a bad BIOS routine. ASK GIGABYTE for a new Bios.

I have an EVGA x58 758 mobo and S1 and S3 just don't work right with Bios 83. Never has worked right according to some forums I've read and EVGA has not fixed the issue that is why I suspect Bios routine.

[Mussels]

Originally Posted by jsfitz54

NO DRIVER??? That sounds like a broken chip or internal motherboard connection or a bad BIOS routine. ASK GIGABYTE for a new Bios.

I have an EVGA x58 758 mobo and S1 and S3 just don't work right with Bios 83. Never has worked right according to some forums I've read and EVGA has not fixed the issue that is why I suspect Bios routine.

driver works, if i disable/enable it works again. updated to the newest drivers and we'll see how it goes.

[95Viper]

Originally Posted by Mussels

driver works, if i disable/enable it works again. updated to the newest drivers and we'll see how it goes.

Well, sounds like a sleep state problem, alright.
If the latest firmware for the nec/renesas chipset did not fix it, or the driver did not help... it could be a setting in the bios, power options, device manager usb preferences, or USB non-compatible device connected.

Try running from an administrative command prompt > powercfg -energy (put a space between the "g" and "-")
It will run for the default of 60 seconds and when finished it will tell you the location of the HTML output file.
Look through this for clues and see which wake states your board, firmware, and such are supporting.
It will, also, point to possible errors, troubles, and other info.

How Do I: Use PowerCfg in Windows 7?
Powercfg Command-Line Options
PowerCfg.docx - Microsoft Some info on the powercfg command in this document.

You can use other command line options to control, set, and gather needed info to troubleshoot with the powercfg command.

Just a place to start.

[t_ski]

I have a USB 3.0 card with this chipset (PCIe 1x card by SIIG) and a Super Talent Express Duo USB 3.0 drive. Everytime I plug the drive into the USB 3.0 port, I get a message that says the device would perform better if plugged into a superspeed USB 3.0 port. I thought it was???

I have firmware 4015 on my card, and even tried updating to the newest drivers posted here in this thread (thanks, guys ). Any other thoughts?

[95Viper]

Originally Posted by t_ski

I have a USB 3.0 card with this chipset (PCIe 1x card by SIIG) and a Super Talent Express Duo USB 3.0 drive. Everytime I plug the drive into the USB 3.0 port, I get a message that says the device would perform better if plugged into a superspeed USB 3.0 port. I thought it was???

I have firmware 4015 on my card, and even tried updating to the newest drivers posted here in this thread (thanks, guys ). Any other thoughts?

I am guessing you have an µPD720200A or newer chip on your card, since you have firmware 4015 on the card. I don't believe the newer chipset was affected by the bugs of the original uPD720200 (no A).

Did you plug in the power to the power port on the card?

Do you have it plugged directly to the card or through a hub and/or an USB bay card reader?
You are using an USB 3.0 cable, if going to a hub?

If it is directly plugged in, then, have you tried any other USB 3.0 device in that port to see if they work at 3.0 speed?
If they do, you may need to try the Super Talent Duo USB 3.0 drive in another pc with a USB 3.0 card/port.
It may be a defective card or drive. I hope it is not and I am wrong.

Just from my own experience... I had a powered USB 3.0 hub that refused to operate at anything, but, USB 2.0. I returned it to AKASA and they sent a new one and, even, sent me an email stating they were sorry and after testing they confirmed it was defective. It happens.

[t_ski]

The card does have a power cable connected tp it, but it's a self-made extention so I don't have to have a wad of cables across the top of my video cards. I was plugging the drive directly into the card, without a hub or cable inbetween (my PC sits sideways so it's easy to get to). This is the only USB3.0 device I have, but I do have a new laptop for work that has a USB3.0 port on it that I can try the drive in.

[Solaris17]

does anyone know if this new driver is still causing problems will the display driver in nvidia systems?

[yoster]

Very Frustrated with this card. Got the monoprice version (uPD720200A chipset).

Right now I'm running 2.1.28.0 Drivers and 4.0.1.5.0.2 firmware. While it actually recognizes my 3tb hard drive now, the stinkin' thing just doesn't stay connected. Tried backing up a 15gb file and it loses connection halfway through.

I've been reading a ton of threads on this product - seems no one has found a solution? I'm running win7-x64

[t_ski]

I gave up on my card, but I also decided to upgrade my system to include a board that had USB 3.0 built-in.

[yoster]

Quick note - I know this is an old thread but I'm responding here because it was extremely useful to me, and is one of the first result options in Google when you search for this problem, so as a service to others, I'll continue here..

A quick update on the issue. I tried as another suggested and enabled the option for my external drive that disabled quick disconnect (can't remember what it was called), but basically I'm not required to "safely remove" the usb device before removing it.

Result? Way WAY more stable (this was after flashing and updating drivers to newest versions). It still has some odd issues (like not recognizing an SD card in my card reader when the 3tb drive is also plugged in, every once in awhile, not every time), but the issues are down to 1-2x per week rather than 1-2x per 10 minute period. As such, for me, it's now to the point where it's actually useful. I was able to perform two backups over the weekend without any disconnects.

So, for anyone experiencing issues with this card, first do the usual flash and driver update from station-drivers, then try enabling this cache option in the USB settings for the hard drive/connected devices.

..hopefully I won't be responding in 2 days going back on everything I just said LOL..

[VulkanBros]

2.1.28.1 (19-01-2012)

http://www.station-drivers.com/page/renesas.htm

[Mussels]

thanks, updates here always welcome.

[tedy]

where can i find USB3.0 Host Controller Utility.exe ? I kinda deleted mine.

ignore it comes with setup :P

my firmware is 3.0.2.5 do i need to update?

[GWK]

Hello
i have dell xps 17 l702x usb 3.0 problem a few week
version usb 3.0 2.1.28.0
firmware 4015
mouse wireless worked in usb 3.0
flashdisk trenscend enter usb 3.0 work still 5 sec stop work ???
please help me please

[Trom]

Originally Posted by tedy

where can i find USB3.0 Host Controller Utility.exe ? I kinda deleted mine.

ignore it comes with setup :P

my firmware is 3.0.2.5 do i need to update?

FYI latest to date(04/12) is :

Chip: uPD720200 & 200a
Driver Version: 2.1.28.0
FW Version: 4015

For the newer chip which I don't know if the cards with them on are generally available:

Chip: uPD720201 & 202
Driver Version: 3.0.16.0
FW Version: 2.0.1.1

All available here:
http://www.station-drivers.com/page/renesas.htm

[Arctucas]

I have on-board 720200 controller.

However, when I run the BIOS Updater, it says it cannot find a controller?

[95Viper]

Originally Posted by Arctucas

I have on-board 720200 controller.

Firmware 4015 is for the newer µPD720200A.
Firmware Version 3.0.2.8.0.8 is for the µPD720200.

So, if, you are running the correct firmware update for the chipset you have; then, make sure you have disconnected all devices from the USB chipset you are updating and re-boot.
Install the firmware, re-boot, and re-connect your devices.

EDIT:

Originally Posted by tedy

my firmware is 3.0.2.5 do i need to update?

No, not unless you are experiencing slow usb speeds, devices randomly disconnecting, windows not detecting USB ports(2.0 or 3.0 or both), or some other problem that may be fixed by the firmware update.

I have two seperate usb chipsets (one on the motherboard and an add-in card, both are the µPD720200 chips).
One is running the 3.0.2.5 firmware and the other is on the 3.0.2.8.0.8 firmware.
Neither is having any problems and run at their designed speed.

No need to update, unless it is needed.

However, you do want to keep your drivers up to date.

[Arctucas]

Originally Posted by 95Viper

Firmware 4015 is for the newer µPD720200A.
Firmware Version 3.0.2.8.0.8 is for the µPD720200.

So, if, you are running the correct firmware update for the chipset you have; then, make sure you have disconnected all devices from the USB chipset you are updating and re-boot.
Install the firmware, re-boot, and re-connect your devices.
<SNIP>

Hmm...

I used the Firmware Version 3.0.2.8.0.8 & 4.0.1.5.0.2 (Windows 32 & 64bits) from Station Drivers, which I thought contained both firmware versions, and would identify my controller and install the correct version?

It is no big deal, I suppose, as I currently have no USB 3.0 devices connected, but I was considering a 3.0 external drive, so I wanted make sure I had the latest firmware.

[95Viper]

Originally Posted by Arctucas

which I thought contained both firmware versions, and would identify my controller and install the correct version?

Which, it might, as I have never used that file for my updates.
I have found it best to use what is targeted for the specific chipset. Just me.

Here is some info from Station-Drivers forum page on that file (as you will notice, it is a sloppy French to English translation, also, take note that it has to be run in xp sp2 compatiblity mode... why? I don't know.)
If the babelfish translate fails for you try this for google translate > Station-Drivers forum page, again:

New firmware of April 22, 2011 for chipsets USB 3.0 of Renesas/Nec
uPD720200 & uPD720200a which passes from the version 3.0.2.7 .0.8 to the version 3.0.2.8 .0.8.

This version regulates a problem of yellow point of exclamation in the manager of peripherals.

As information, the chipsets uPD720200 & uPD720200a are the first
to integrate the mother charts like Gigabyte Series GA-X58A.

Maj available also the version 4.0.1.5 .0.2 for those which has already the version 4.x firmware.

Here procedure of update:

- To withdraw any connection on ports USB 3.0
- Launch the utility of update in mode compatibility named Windows XP SP2
“uPD720200_uPD720200A_FW_Updater.exe”. In the contrary case you take
the risk to find you with one to install which never finishes and of
resources delirious memories).

P.S. @Arctucas, check the link in your post... not working.

[Arctucas]

Originally Posted by 95Viper

<SNIP>


P.S. @Arctucas, check the link in your post... not working.

Yes, for some reason, copying links from Station Drivers does not appear to work for me. Link deleted.

[Arctucas]

If anyone is interested, there is a new driver, 2.1.32.0, available on Station Drivers.

[Gradius2]

As today, this is the last version:

[robal]

Another update:
driver 2.1.36.0
firmwares 4020 & 3034
http://www.station-drivers.com/page/renesas.htm

[Beamon]

Hya folks , I've dell XPS L501X . I don't know what chip number does it have. Should I update my drivers from this page : http://www.station-drivers.com/page/renesas.htm

Thanks