WIFI connectivity works, I just can't connect to Steam.

happita · Aug 17, 2012, 09:55 PM

I have internet access via wifi provided at my place of employment. I'm able to update my virus, spyware, other miscellaneous programs, and use any browser of my choice with no problems.
However, when I try to open up Steam, it gives me the Exception Error: Must be connected to the Internet first. What could be causing this?

The machine: My Lenovo Laptop with the integrated Atheros AR9285 Wireless Network Card.

sneekypeet · Aug 17, 2012, 10:20 PM

are you positive steam is shut down on the other PC that usually is running it? Even have reset the PC since it was shut down. I had issues similar to this when I put steam on my lappy, and after resetting the gaming rig I was able load it on the laptop.

happita · Aug 17, 2012, 10:54 PM

I have an updated Steam Installer that I uploaded from my external to my laptop. My primary gaming rig is not anywhere near me. I am at work right now with my laptop. The wireless is right above me, so there are no connection issues whatsoever, the connection speed is quick whenever I visit any website. I tried restarting the laptop, no luck with that though.

mcloughj · Aug 17, 2012, 11:59 PM

Likely your workplace has blocked steam. probably because someone downloaded a ton of games on their dime and used a load of bandwidth.

Aug 17, 2012, 09:55 PM	#1
happita Join Date: Aug 2007 Location: East Coast, USA Posts: 2,053 (0.96/day) Thanks: 210 Thanked 306 Times in 248 Posts System Specs	WIFI connectivity works, I just can't connect to Steam. I have internet access via wifi provided at my place of employment. I'm able to update my virus, spyware, other miscellaneous programs, and use any browser of my choice with no problems. However, when I try to open up Steam, it gives me the Exception Error: Must be connected to the Internet first. What could be causing this? The machine: My Lenovo Laptop with the integrated Atheros AR9285 Wireless Network Card. __________________ co5 is cal i htpc: work in progress.. HeatWare - http://www.heatware.com/eval.php?id=71725

Processor:	Intel i5-2500k @ 4.0GHz
Motherboard:	ASRock Z68 Extreme4 Gen3
Cooling:	CM Hyper 212 EVO
Memory:	8GB DDR3 1866 Gskill Snipers 9-10-9-28
Video Card:	MSI 7950 840/1500
Hard Disk:	240GB Corsair Force GT SSD + 750GB WD Caviar Black
Optical Drive:	Asus Black 16x DVD SATA
CRT/LCD Model:	23' Dell AW2310
Case:	Corsair 550D
Sound Card:	Creative SB X-Fi Fatality Professional
PSU:	Corsair AX750
Software:	Windows 7 Pro

Aug 17, 2012, 10:20 PM	#2
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,115 (7.28/day) Thanks: 3,062 Thanked 5,500 Times in 3,959 Posts System Specs	are you positive steam is shut down on the other PC that usually is running it? Even have reset the PC since it was shut down. I had issues similar to this when I put steam on my lappy, and after resetting the gaming rig I was able load it on the laptop. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

System Name:	His
Processor:	Intel i7 3770K Cooled with Swiftech Apogee Drive II
Motherboard:	Asus Maximus V Extreme
Cooling:	Swiftech MCR-320 Cooled With Corsair SP120 Fans
Memory:	4X4GB Corsair Dominator Platinum 2666 C11
Video Card:	Asus GTX680 Direct Cu II TOP
Hard Disk:	Corsair Force GT 180GB / Samsung Spinpoint F1 1TB
Optical Drive:	- - - - - - -
CRT/LCD Model:	Samsung 40" 120hz LCD
Case:	SilverStone Temjin TJ11
Sound Card:	Realtek on board > Sony receiver > Cerwin Vega's
PSU:	Corsair AX1200
Software:	Windows 7 Ultimate 64

Aug 17, 2012, 10:54 PM	#3
happita Join Date: Aug 2007 Location: East Coast, USA Posts: 2,053 (0.96/day) Thanks: 210 Thanked 306 Times in 248 Posts System Specs	I have an updated Steam Installer that I uploaded from my external to my laptop. My primary gaming rig is not anywhere near me. I am at work right now with my laptop. The wireless is right above me, so there are no connection issues whatsoever, the connection speed is quick whenever I visit any website. I tried restarting the laptop, no luck with that though. __________________ co5 is cal i htpc: work in progress.. HeatWare - http://www.heatware.com/eval.php?id=71725

Aug 17, 2012, 11:59 PM	#4
mcloughj Join Date: Oct 2005 Location: Dublin, Ireland Posts: 283 (0.10/day) Thanks: 58 Thanked 56 Times in 32 Posts System Specs	Likely your workplace has blocked steam. probably because someone downloaded a ton of games on their dime and used a load of bandwidth.

System Name:	Kablamo
Processor:	Core2Duo E8400 @ stock
Motherboard:	Asus Rampage Formula
Cooling:	Zalman 9700NT
Memory:	4GB (4 x 1GB) OCZ Reaper 6400 @stock
Video Card:	ATI 4870 @ stock
Hard Disk:	2 x 120Gb OCZ Agility (raid 0) 1, x Samsung F1 750Gb
Optical Drive:	Samsung SATA DVD-RW
CRT/LCD Model:	Samsung T260HD (1920 x 1200)
Case:	Coolermaster Cosmos 1000
Sound Card:	SupremeFX II
PSU:	Zalman HP850
Software:	Windows 7 Ultimate

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