Why I'm now an Apple fan...

[KainXS]

after a macbook I had was returned with another non working unit then denied for the non working unit, I never bought a mac tablet/computer again, but I did buy a ipod/iphone and they are nice but too restricted, but they are nice for a casusal user.

suprised its not dead yet !

[HTC]

Originally Posted by Fourstaff

You will have to ask the entertainment industry for an answer. Its the same for almost all online distributors, from Steam to Amazon.

Soon, DVDs / blurays / whatever-other-video-format will follow the same "deal".

What's next: software? Cars? Houses?


IMO, this is a VERY dangerous precedent.

[Wrigleyvillain]

Originally Posted by KainXS

after a macbook I had was returned with another non working unit then denied for the non working unit, I never bought a mac tablet/computer again, but I did buy a ipod/iphone and they are nice but too restricted, but they are nice for a casusal user.

suprised its not dead yet !

It's a computer; such will happen. The last decade, at least, Macs have been both well-designed and well-built. Say they are overpriced, fine, but you can't say they are low quality in any way.

I still have a couple near ten-year-old G4 towers and original Cinema Displays at work that are still going strong.

[rmfa]

Awesome experience. I've had this same luck with Apple too, amazing company! Btw, the light leak around the edges goes away after about 10 days of solid use. The rumor around the internet is that the glue is drying or something.

[the54thvoid]

I'm an unashamed Apple-o-phobe but my reasons are complex.

I've always said Apple sell great gadgets. And i firmly believe they used to sell bomb proof pretty damn well solid products. I think of late they may have slipped a little with QC but I'd say the Apple focus has always been on solid design.

Most other companies in tech sell many, many products and when you diversify your empire too much, you always lose the quality. Apple stick to (in relative terms) a few core items and they spend their focus trying to make them perfect for 'their' consumers.

Why do I say 'their' consumers, well because Apple sell a product image more than a product itself. Ask the lay person about a quality smartphone and they'll say Apple first. Ironically the recent Samsung v Apple press has probably made Samsung more globally known. I'd happily argue that Apple definitely do not make the best smartphone. They do make the best tablet overall mind you (not that I'd buy one - I have no need for such a toy, from any brand).

But what the OP has expressed is what the Apple business model is all about. Their product (no matter what we think of it as techies) is irrelevant. It is the synergy Apple marketing create between someones desire and the product they sell. In other words Apple start by saying you want a really great product don't you? Well, we happen to make such a thing, would you like to try it?

Other companies sell their product first and then say, do you want one? Apple work on the marketing aspect so completely that they have created their loyal user base. It has been Apple's (on the whole) consumer (arguably manipulated) focus that has garnered them the incredible support (sometimes blind*) and image they now have.

You don't get to be the worlds most profitable business without selling a good product and without having a brilliant consumer focus. Oh, not forgetting a fucking ruthless business approach that lurks behind the pretty facade.

Let me explain sometimes blind* - I know people that wait for the next iphone and dont even look to other competitors. To me that's insane. I always shop around for the best gadgets and then check out a myriad of reviews. Brand loyalty is great but if we all followed the same brand 24/7, we may as well all live in pre capitalist China. Informed choice is a gift. Use it.

Yeah, lay of Kant for expressing his appreciation of Apple. That's why Apple is so popular - extremely focused customer service even when a product is average.

And Kant, many people don't want to use Apple products and that is their choice - doesn't make someone a 'hater'. It's their informed choice.

[Frick]

Originally Posted by the54thvoid

I'm an unashamed Apple-o-phobe but my reasons are complex.

I've always said Apple sell great gadgets. And i firmly believe they used to sell bomb proof pretty damn well solid products. I think of late they may have slipped a little with QC but I'd say the Apple focus has always been on solid design.

Most other companies in tech sell many, many products and when you diversify your empire too much, you always lose the quality. Apple stick to (in relative terms) a few core items and they spend their focus trying to make them perfect for 'their' consumers.

Why do I say 'their' consumers, well because Apple sell a product image more than a product itself. Ask the lay person about a quality smartphone and they'll say Apple first. Ironically the recent Samsung v Apple press has probably made Samsung more globally known. I'd happily argue that Apple definitely do not make the best smartphone. They do make the best tablet overall mind you (not that I'd buy one - I have no need for such a toy, from any brand).

But what the OP has expressed is what the Apple business model is all about. Their product (no matter what we think of it as techies) is irrelevant. It is the synergy Apple marketing create between someones desire and the product they sell. In other words Apple start by saying you want a really great product don't you? Well, we happen to make such a thing, would you like to try it?

Other companies sell their product first and then say, do you want one? Apple work on the marketing aspect so completely that they have created their loyal user base. It has been Apple's (on the whole) consumer (arguably manipulated) focus that has garnered them the incredible support (sometimes blind*) and image they now have.

You don't get to be the worlds most profitable business without selling a good product and without having a brilliant consumer focus. Oh, not forgetting a fucking ruthless business approach that lurks behind the pretty facade.

Let me explain sometimes blind* - I know people that wait for the next iphone and dont even look to other competitors. To me that's insane. I always shop around for the best gadgets and then check out a myriad of reviews. Brand loyalty is great but if we all followed the same brand 24/7, we may as well all live in pre capitalist China. Informed choice is a gift. Use it.

Yeah, lay of Kant for expressing his appreciation of Apple. That's why Apple is so popular - extremely focused customer service even when a product is average.

And Kant, many people don't want to use Apple products and that is their choice - doesn't make someone a 'hater'. It's their informed choice.

To be honest everything nowadays is about lifestyles, not actual products. Like that horrible "Because you're worth it" campaign that company (make up products iirc) had. It sells an idea. It's what advertising is about, make people believe a product is an essential part of their life, even before they have it. All companies do that, Apple made the dream come true.

And in a perfect world everyone would know everything so we'd always made informed choices. But it's not physically possible to do that, and most people aren't interested enough to do it anyway. Most people just want to talk to someone, sign something and/or hand over some money and be done with it. The people I know with iPads have no clue what generation it is (most of them). Ask them about "Retina" and they go blank. Is it a fault? I dunno.

[KainXS]

Originally Posted by Wrigleyvillain

It's a computer; such will happen. The last decade, at least, Macs have been both well-designed and well-built. Say they are overpriced, fine, but you can't say they are low quality in any way.

I still have a couple near ten-year-old G4 towers and original Cinema Displays at work that are still going strong.

I said nothing about pricing for one.

your saying its alright to send back a working mac book thats overheating
get a dead one back
apple doesn't take dead one back(they said I broke it in one day)

you serious . . . . . . .

PS if you have any apple devices make sure your udid has not been leaked, mine has, retard hackers again
http://pastehtml.com/udid

[the54thvoid]

Originally Posted by Frick

...Most people just want to talk to someone, sign something and/or hand over some money and be done with it...

Not my girlfriend. She's financially astute! And I'm a researching whore.

[Frick]

Originally Posted by the54thvoid

Not my girlfriend. She's financially astute! And I'm a researching whore.

If you have the time for it, good.

[purecain]

so if anything we learned,

1.apple are one of the best at marketing their product to joe public.

2.they are so good at convincing you that they are able to sell an overpriced product.WOW!!!

3.the support is hit and miss. like many other companies.

4.you look like the boss with your white apple iphone and your big white apple laptop and your white apple desktop... and especially when your walking round with a white apple ipad...

your just the guy who spent more money than he needed to. convinced by apple's marketing you got the best...

you simply bought into the image apple projected into you... IMO

i actually like their ipad, but id rather have an asus transformer anyday...

this is how i see it... i would probably see it very differantly if i let an apple employee verbally throw their manual at me... as it is designed to 'convince' me...

no disrespect intended to anyone, especially you kant...

[Depth]

Originally Posted by purecain

2.they are so good at convincing you that they are able to sell an overpriced product.WOW!!!

I think the correct term is "You get more for your money"

[D007]

ROFLMFAO.. This is a troll post right? It has to be.. There is no way you are commending apple when everything you buy from them has been broken.. No one could be that dense..

[Fourstaff]

Originally Posted by D007

ROFLMFAO.. This is a troll post right? It has to be.. There is no way you are commending apple when everything you buy from them has been broken.. No one could be that dense..

He was commending their service rather than the product. Never been treated better by any other company, which is why he is so pleased. Why did you not read the entire post?

[D007]

Originally Posted by Fourstaff

He was commending their service rather than the product. Never been treated better by any other company, which is why he is so pleased. Why did you not read the entire post?

I did but if you sell me 3 broken items, I could care less about your customer service.. I am billed out at 75-150 dollars an hour.. Me taking 3 trips to apple, means I'd of paid 2 times the cost of the product, just in the time I spent going there and dealing with their wait times.. Customer service does not mean you get to make products, that sell with such a high damaged rate. Unless you're apple, I guess.. Just proves you could polish a turd and put an apple logo on it and some "genius" would buy it..

[n-ster]

They weren't damaged FOR FUCKS SAKE READ GOD DAMN IT... IT WAS JUST LESS THAN PERFECT WITH BACKLIGHT BLEED ETC

Kantastic was just picky, as is his right. If you want to present a case against Apple, do it correctly


And im no Apple fan, but I want a civil discussion with a somewhat factual base at least

[Fourstaff]

Originally Posted by D007

I did but if you sell me 3 broken items, I could care less about your customer service.. I am billed out at 75-150 dollars an hour.. Me taking 3 trips to apple, means I'd of paid 2 times the cost of the product, just in the time I spent going there and dealing with their wait times.. Customer service does not mean you get to make products, that sell with such a high damaged rate. Unless you're apple, I guess.. Just proves you could polish a turd and put an apple logo on it and some "genius" would buy it..

Well he didn't become a fan because of the product, he became a fan because of the service. Perfectly fine with me, not sure about you. Yes I would get mad too if I keep on getting defective goods, but in this case its entirely Kant's fault for not thoroughly checking the product for defects before leaving the store, hence the multiple trips.

[D007]

Originally Posted by n-ster

They weren't damaged FOR FUCKS SAKE READ GOD DAMN IT... IT WAS JUST LESS THAN PERFECT WITH BACKLIGHT BLEED ETC

Kantastic was just picky, as is his right. If you want to present a case against Apple, do it correctly


And im no Apple fan, but I want a civil discussion with a somewhat factual base at least

Lol get mad much? No need to fly off the handle and start spewing profanity like a sailor.. You want a civil discussion, talk in a civil manner..

I'm backing out of this topic. I can see the fanboy flames starting to fly..

[Fourstaff]

Originally Posted by D007

Lol get mad much? No need to fly off the handle and start spewing profanity like a sailor.. You want a civil discussion, talk in a civil manner..

I'm backing out of this topic. I can see the fanboy flames starting to fly..

Its pretty hard to be civil after 10 pages of trying to restore order

No, fanboy and hate flames have already burnt this thread to the ground a few times over, and legit people are getting sick of those behaviours. That includes post numbers 237 and 239, even if you don't mean it.

[n-ster]

And people keep repeating the same argument and Kan keeps on telling them its cuz hes picky. Im in a bad mood, yea, so this kind of stuff just gets to me for now

Im not an Apple fanboy, I think Apple is shitty and I don't agree with Kantastic, but on every page its the same thing, this thread could have been a third ofvl the length without these repeating pointless roundabout arguments.

Then people try to compare Apples to Ice cream sandwiches and jellybeans , but the sugar aint the same. Fructose (264 ppi screen etc) isnt the same as sugar ( more power for cheaper but worse screen)

[cdawall]

Originally Posted by n-ster

They weren't damaged FOR FUCKS SAKE READ GOD DAMN IT... IT WAS JUST LESS THAN PERFECT WITH BACKLIGHT BLEED ETC

Kantastic was just picky, as is his right. If you want to present a case against Apple, do it correctly


And im no Apple fan, but I want a civil discussion with a somewhat factual base at least

Then what were they? What do YOU call a product with dead pixels, a bad spot on the screen and poor fit and finish?

[Fourstaff]

Originally Posted by cdawall

What do YOU call a product with dead pixels,

Mass production Retina display is still pretty cutting edge, its not as easy to prevent dead pixels as of now. Outdated QC also probably played a part.

Originally Posted by cdawall

a bad spot on the screen

This is poor QC, no excuses

Originally Posted by cdawall

and poor fit and finish?

Fit and finish was fine, just Kant being a perfectionist. It was not noticeable until he turned off all the lights

[n-ster]

I call that stuff that happens and should be checked at the store when getting the replacement.
My Google nexus has a pinkish Hue in low brightness, very common problem. Yet it is one of the most popular phones. People correctly gave it slack because it was a 720p screen on a phone and is AMOLED, new tech will have problems. When 2TB drive just came out, their failure rate was over 2x that of their 1TB counterparts a lot of the time. When you are buying new tech, you have to expect a few bumps in the road as you are the guinea pig

And anyways, the average customer doesn't notice this kind of thing:

I bought my cousin a laptop. he didn't notice for months that there was a stuck green pixel right in the center on a 13XX x 768 screen. I know a lot of people who barely ever clean there screens etc so for them something like a spec under the glass would go unnoticed for sure

We are not normal customers, we are picky. Kantastic is even more as 3/4 of us wouldn't have noticed the backlight bleed.

But yea, their QC could be better, I'm just frustrated with something in real life and irrationally venting it here too lol, sorry. Should probably calm down a little and deal with life instead of venting my frustration

[cdawall]

Originally Posted by Fourstaff

Mass production Retina display is still pretty cutting edge, its not as easy to prevent dead pixels as of now. Outdated QC also probably played a part.

It's also a Samsung product now. 326PPI vs 313PPI on something like my phone that's all of 5%...It isn't that super anymore...

Originally Posted by Fourstaff

Fit and finish was fine, just Kant being a perfectionist. It was not noticeable until he turned off all the lights

Perfectionist or not it was still bad fit and finish. Especially seeing how the next one was fine.

[Fourstaff]

Originally Posted by cdawall

It's also a Samsung product now. 326PPI vs 313PPI on something like my phone that's all of 5%...It isn't that super anymore...

Yup, your phone is less than 5" and we all know that producing a nice big piece of defect free screen gets exponentially harder as silicon size increases. I have not seen or heard the reject rates for these screens compared to others so I am not in a position to further defend what I posted.

Originally Posted by cdawall

Perfectionist or not it was still bad fit and finish. Especially seeing how the next one was fine.

Every product will need to satisfy a minimum standard of quality before being accepted, and when production cannot outrun demand the standard decreases. In this case, decreased enough for most people not to care but too much so that Kantastic cared. Another alternative is to raise price and damp demand.

[cdawall]

Originally Posted by Fourstaff

Yup, your phone is less than 5" and we all know that producing a nice big piece of defect free screen gets exponentially harder as silicon size increases. I have not seen or heard the reject rates for these screens compared to others so I am not in a position to further defend what I posted.

The 3.5" Iphone screen has the same issues as was described by kant...my screen is 4.8" and issue free without backlight bleed even after dropping it recently.

All I was trying to prove was apple is not god nor the products they produce. As I said I have had my share of issues with them and chose to go with another product. Not say apple has good customer support 3 bad products later.