AMD processor has stopped working properly

OmgItsParm · Oct 9, 2012, 12:58 AM

When I was playing this online FPS game my whole screen turned red and the game crashed with a note saying "AMD processor has stopped working properly". What can I do to fix this?

eidairaman1 · Oct 9, 2012, 01:01 AM

first provide all of your system specs.

cdawall · Oct 9, 2012, 01:03 AM

That's an interesting message. I assume you have an AMD video card with up to date drivers?

eidairaman1 · Oct 9, 2012, 01:06 AM

Quote:

Originally Posted by cdawall

That's an interesting message. I assume you have an AMD video card with up to date drivers?

you thinking it might be VPU recovery, because AMD afaik dont have that option anymore in drivers, havent seen it since AGP

cdawall · Oct 9, 2012, 01:09 AM

Quote:

Originally Posted by eidairaman1

you thinking it might be VPU recovery, because AMD afaik dont have that option anymore in drivers, havent seen it since AGP

I figure the driver just crashed.

eidairaman1 · Oct 9, 2012, 01:14 AM

Quote:

Originally Posted by cdawall

I figure the driver just crashed.

well it doesnt state the VPU but the Processor. SO it could be the CPU/Chipset itself or the GPU.

Driver Issue (Motherboard/GPU) or overheating (CPU, Chipset, GPU)

cdawall · Oct 9, 2012, 01:25 AM

Quote:

Originally Posted by eidairaman1

well it doesnt state the VPU but the Processor. SO it could be the CPU/Chipset itself or the GPU.

Driver Issue (Motherboard/GPU) or overheating (CPU, Chipset, GPU)

CPU's don't crash to windows...SB's freeze the entire system, I assume the same from a chipset.

Widjaja · Oct 9, 2012, 01:47 AM

Likely to be VPU recover due to faulty hard ware, potentially overheating GPU, but either way too little info to give solid advice.

OmgItsParm · Oct 10, 2012, 06:00 AM

These are my specs :

Windows 7
Processor: Intel(R) Core(TM) i5 CPU 650@ 3.20GHz
Installed memory : 6.00 GB
System type : 64-bit
ATI Radeon HD 5570

I hope I wrote that right. xD

cdawall · Oct 10, 2012, 06:10 AM

Reinstall the drivers for AMD.

Widjaja · Oct 10, 2012, 06:32 AM

Yeah AMD VPU recover.
Could be a number of things.
First start off with what CDAWall suggested.
Just remember to unistall your current AMD drivers first.

When was the last time you cleaned out your case?

eidairaman1 · Oct 10, 2012, 06:39 AM

Quote:

Originally Posted by Widjaja

Yeah AMD VPU recover.
Could be a number of things.
First start off with what CDAWall suggested.
Just remember to unistall your current AMD drivers first.

When was the last time you cleaned out your case?

while he is at it, if there is chipset drivers, update those too

Dent1 · Oct 10, 2012, 07:55 AM

Quote:

Originally Posted by OmgItsParm

These are my specs :

Windows 7
Processor: Intel(R) Core(TM) i5 CPU 650@ 3.20GHzInstalled memory : 6.00 GB
System type : 64-bit
ATI Radeon HD 5570

I hope I wrote that right. xD

That is not an AMD processor, it's an Intel processor.

The only AMD component in that rig is the video card which seems congruent with the screen turning red. Start with updating the video card driver.

http://support.amd.com/us/gpudownloa...w_vista64.aspx

OmgItsParm · Oct 11, 2012, 06:12 AM

Im kind of new to this so can someone tell me step by step (noob-friendly) on what to do and how to update my drivers and how to clean them up? Thanks

jmcslob · Oct 11, 2012, 06:18 AM

http://www.amd.com/us/Pages/AMDHomePage.aspx go there select desktop graphics>Radeon HD>HD5XXX>Windows 7 64 bit..

Download and then run the installation Do express install and if it asks to create a directory click OK

OmgItsParm · Nov 4, 2012, 04:43 AM

Quote:

Originally Posted by jmcslob

http://www.amd.com/us/Pages/AMDHomePage.aspx go there select desktop graphics>Radeon HD>HD5XXX>Windows 7 64 bit..

Download and then run the installation Do express install and if it asks to create a directory click OK

Sorry for the late reply, so I did everything you did and Im on a page that shows me 3 download links, this is what they say.

1st DL link : Catalyst Software Suite with .NET 4 Support

2nd DL link : AMD Catalyst Application Profiles

3rd DL link : Latest Beta Driver with .NET 4.0 Support

Which one do I download? Sorry for being sucha noob. -_- xD

DanishDevil · Nov 4, 2012, 04:45 AM

First.

OmgItsParm · Nov 4, 2012, 04:57 AM

Okay so I downloaded the first one and then it asked me to create a folder in which its going to get saved in and I clicked ok and then I installed it, am I good now?

DanishDevil · Nov 4, 2012, 05:02 AM

Play games again and see if you get the message again.

You can also stress test your card to make sure it's not overheating, but it was more likely a driver issue that you may have solved by updating your drivers.

OmgItsParm · Nov 4, 2012, 06:42 AM

So downloading that package made me update my drivers? What happens to my old drivers? So confuzled :$ haha.

de.das.dude · Nov 4, 2012, 06:59 AM

follow this here
http://www.techpowerup.com/forums/sh...ad.php?t=52502

its a very good thread with clear instructions on what you have to do. njoy!
hope that fixes it.

OmgItsParm · Nov 4, 2012, 07:00 AM

Okay so the same thing happened AGAIN. But this time instead of saying "AMD processor has stopped working properly" it said AMD processor has stopped working properly and has successfully recovered". But it still froze everything and crashed my game.

de.das.dude · Nov 4, 2012, 07:18 AM

why did you ask for help if you are not going to follow what we tell you?

OmgItsParm · Nov 5, 2012, 03:34 AM

I am I downloaded the package thats all I did so far?

TRWOV · Nov 5, 2012, 03:54 AM

1. Go to www.amd.com and download the most current drivers for your card and operating system.

2. In Windows 7 go to Start > Control Panel > Programs and features. In Windows XP go to Start > Control Panel > Add and remove programs

3. Look for AMD Catalyst Install Manager in the list of installed programs. Right click on it and select "Change".

3A. If you don't find the AMD Catalyst Install Manager then most likely you're using the default Windows drivers which are severely outdated. If that's the case skip to step 5.

4. Select the third option "Uninstall all the AMD software". Follow the instructions. Restart your PC.

5. Go to your downloads folder and run the driver installer you downloaded in step 1. Select express installation and follow the instructions. Restart your PC after installing.

Oct 9, 2012, 12:58 AM	#1
OmgItsParm Join Date: Oct 2012 Posts: 11 (0.04/day) Thanks: 0 Thanked 0 Times in 0 Posts	AMD processor has stopped working properly When I was playing this online FPS game my whole screen turned red and the game crashed with a note saying "AMD processor has stopped working properly". What can I do to fix this?

Oct 9, 2012, 01:01 AM	#2
eidairaman1 Eligible for custom title Join Date: Jul 2007 Location: HTX Posts: 10,099 (4.64/day) Thanks: 1,364 Thanked 1,164 Times in 1,040 Posts System Specs	first provide all of your system specs. __________________ Athlon XP USERS with COD 4 FIX http://www.techsupportforum.com/foru...ls-202011.html http://www.howorks.com/2011/02/24/ho...-memory-limit/ “Sometimes my level of fail is unprecedented.” -TheMailMan78 “This is what the force of a thousand suns looks like.” -3870x2

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Oct 9, 2012, 01:03 AM	#3
cdawall where the hell are my stars Join Date: Jul 2006 Location: some AF base Posts: 16,165 (6.41/day) Thanks: 460 Thanked 2,806 Times in 2,254 Posts System Specs	That's an interesting message. I assume you have an AMD video card with up to date drivers? __________________

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Oct 9, 2012, 01:47 AM	#8
Widjaja Join Date: Jun 2007 Location: Wangas, New Zealand Posts: 4,058 (1.85/day) Thanks: 244 Thanked 632 Times in 547 Posts System Specs	Likely to be VPU recover due to faulty hard ware, potentially overheating GPU, but either way too little info to give solid advice.

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Oct 10, 2012, 06:00 AM	#9
OmgItsParm Join Date: Oct 2012 Posts: 11 (0.04/day) Thanks: 0 Thanked 0 Times in 0 Posts	These are my specs : Windows 7 Processor: Intel(R) Core(TM) i5 CPU 650@ 3.20GHz Installed memory : 6.00 GB System type : 64-bit ATI Radeon HD 5570 I hope I wrote that right. xD

Oct 10, 2012, 06:10 AM	#10
cdawall where the hell are my stars Join Date: Jul 2006 Location: some AF base Posts: 16,165 (6.41/day) Thanks: 460 Thanked 2,806 Times in 2,254 Posts System Specs	Reinstall the drivers for AMD. __________________

Oct 10, 2012, 06:32 AM	#11
Widjaja Join Date: Jun 2007 Location: Wangas, New Zealand Posts: 4,058 (1.85/day) Thanks: 244 Thanked 632 Times in 547 Posts System Specs	Yeah AMD VPU recover. Could be a number of things. First start off with what CDAWall suggested. Just remember to unistall your current AMD drivers first. When was the last time you cleaned out your case?

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Oct 11, 2012, 06:12 AM	#14
OmgItsParm Join Date: Oct 2012 Posts: 11 (0.04/day) Thanks: 0 Thanked 0 Times in 0 Posts	Im kind of new to this so can someone tell me step by step (noob-friendly) on what to do and how to update my drivers and how to clean them up? Thanks

Oct 11, 2012, 06:18 AM	#15
jmcslob Join Date: Mar 2009 Location: Internet Heaven Posts: 2,733 (1.75/day) Thanks: 793 Thanked 424 Times in 328 Posts System Specs	http://www.amd.com/us/Pages/AMDHomePage.aspx go there select desktop graphics>Radeon HD>HD5XXX>Windows 7 64 bit.. Download and then run the installation Do express install and if it asks to create a directory click OK __________________ Where to get Wireless drivers Solve Sleep Issues

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Nov 4, 2012, 04:45 AM	#17
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Nov 4, 2012, 04:57 AM	#18
OmgItsParm Join Date: Oct 2012 Posts: 11 (0.04/day) Thanks: 0 Thanked 0 Times in 0 Posts	Okay so I downloaded the first one and then it asked me to create a folder in which its going to get saved in and I clicked ok and then I installed it, am I good now?

Nov 4, 2012, 05:02 AM	#19
DanishDevil Eligible for custom title Join Date: Oct 2005 Location: Newport Beach, CA Posts: 8,633 (3.07/day) Thanks: 1,366 Thanked 2,018 Times in 1,585 Posts System Specs	Play games again and see if you get the message again. You can also stress test your card to make sure it's not overheating, but it was more likely a driver issue that you may have solved by updating your drivers. __________________ [B/S/T: FS/FT Cisco VPN Gigabit Routers \| WTB] [Logitech Z-5500 Digital Soundroom \| The TPU Darkroom \| The TPU Zune Social \| Tech Net Subscribers Club]

Nov 4, 2012, 06:42 AM	#20
OmgItsParm Join Date: Oct 2012 Posts: 11 (0.04/day) Thanks: 0 Thanked 0 Times in 0 Posts	So downloading that package made me update my drivers? What happens to my old drivers? So confuzled :$ haha.

Nov 4, 2012, 06:59 AM	#21
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	follow this here http://www.techpowerup.com/forums/sh...ad.php?t=52502 its a very good thread with clear instructions on what you have to do. njoy! hope that fixes it. __________________ Join the TPU GRID 2 ClUB T0D4Y!

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Nov 4, 2012, 07:00 AM	#22
OmgItsParm Join Date: Oct 2012 Posts: 11 (0.04/day) Thanks: 0 Thanked 0 Times in 0 Posts	Okay so the same thing happened AGAIN. But this time instead of saying "AMD processor has stopped working properly" it said AMD processor has stopped working properly and has successfully recovered". But it still froze everything and crashed my game.

Nov 4, 2012, 07:18 AM	#23
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	why did you ask for help if you are not going to follow what we tell you? __________________ Join the TPU GRID 2 ClUB T0D4Y!

Nov 5, 2012, 03:34 AM	#24
OmgItsParm Join Date: Oct 2012 Posts: 11 (0.04/day) Thanks: 0 Thanked 0 Times in 0 Posts	I am I downloaded the package thats all I did so far?

Nov 5, 2012, 03:54 AM	#25
TRWOV Join Date: Aug 2011 Location: Mexico Posts: 2,136 (3.15/day) Thanks: 813 Thanked 1,142 Times in 591 Posts System Specs	1. Go to www.amd.com and download the most current drivers for your card and operating system. 2. In Windows 7 go to Start > Control Panel > Programs and features. In Windows XP go to Start > Control Panel > Add and remove programs 3. Look for AMD Catalyst Install Manager in the list of installed programs. Right click on it and select "Change". 3A. If you don't find the AMD Catalyst Install Manager then most likely you're using the default Windows drivers which are severely outdated. If that's the case skip to step 5. 4. Select the third option "Uninstall all the AMD software". Follow the instructions. Restart your PC. 5. Go to your downloads folder and run the driver installer you downloaded in step 1. Select express installation and follow the instructions. Restart your PC after installing. __________________ CRUNCHERS - 1090t - 2x1055t - X4 620 OCTANUX - Conroe865PE - QX6800 - 4GB DDR-400 - HD4670 AGP - Audigy 2 ZS - Physx PPU phenomenal - AM2NF3-VSTA - 965BE - 8GB DDR2-1066 - HD3850 AGP - X-Fi - Physx PPU WIP Green Tea - 939A8X-M - FX60 - 4GB DDR-500 - 7950GT AGP Re-build - CT-6VTA2 - PIII 600E - 384MB PC133 - Voodoo 5500 AGP - SB16 ISA RB scraps - IC7-G - P4 3.4E - 4GB DDR500 - HD2600XT AGP - X-Fi - iRAM WIP Last edited by TRWOV; Nov 5, 2012 at 04:21 AM.

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