AMD 3870k crashes

Black Flag · Oct 25, 2012, 04:57 PM

I'm testing the following newbuild (its only 20 days old) setup which sometimes crashes without reason :

AMD 3870k APU using 1GB of total DDR3 RAM
GA-A75-D3H
Corsair Vengeance 8GB DDR3 1866 MHz @ 1.65 V
Corsair CX500 V2 PSU

Windows 7 X64 Ultimate SP1 all the hardware has the latest driver version (mb the latest firmware)
AMD Catalyst 12.8

When Mozilla Firefox 16.0.1 is in use sometimes the browser crashes and reboots. Also may a BSOD will occur, but only two times I noticed it.
When the system is in hibernation mode and awakes the screen shows a multicolor palette and hangs. This failure not happens often, but it happens. Sometimes the system awakes alone when it is in hibernation mode and hangs with the multicolor palette!

Running furmark and prime95 for 3 hours an so, nothing happened. System found to be stable!

What should I do? It is Catalyst's fault?

cdawall · Oct 25, 2012, 05:30 PM

Run super pi 32m and see if that passes all the way through the end. Sounds like a ram issue.

Black Flag · Oct 25, 2012, 05:37 PM

Ram issue? I'm using the DOCP profile for the 1866MHz with the correct timings. The default memory usage for the APU is 512MB and I selected the 1024MB.

agent00skid · Oct 25, 2012, 05:52 PM

Are you using the 1866 profile or a custom profile(Profile1 in my case)?

Spoiler

Black Flag · Oct 25, 2012, 05:53 PM

The profile1! Which is the default for this ddrs. Corrsair Vengeance 8GB DDR3 Non ECC CL9 1866MHz (CMZ8GX3M2A1866C9)

agent00skid · Oct 25, 2012, 05:56 PM

How many memory DIMMs? And are they new?

I would also say it could be a memory issue.

Edit: Why are they running at 1.65v?

Black Flag · Oct 25, 2012, 05:59 PM

Yes they are brand new. 2 dimms (2x4GB-CMZ8GX3M2A1866C9) to dual channel. But I think using the prime95 at the blend test, it had to be crashing if rams had issues.

Because system is not stable at 1.5V using 1866Mhz but only at 1600Mhz. Also on my 1090t I'm using 1.65V to my Kingston Predator T2 2133MHz instead of 1.6V.

agent00skid · Oct 25, 2012, 06:03 PM

If stress tests were foolproof, things would be so much simpler.

They aren't stable? My pair of those sticks runs at 1.5 volt.

Could try to run at 1333 to see if the problem goes away.

drdeathx · Oct 25, 2012, 06:10 PM

Uninstall Firefox. Pretty simple solution. It's a firefox problem or Adobe Flash problem.

erocker · Oct 25, 2012, 06:13 PM

Quote:

Originally Posted by drdeathx

Uninstall Firefox. Pretty simple solution. It's a firefox problem or Adobe Flash problem.

My thoughts as well. This issue isn't limited to AMD products either.

3870x2 · Oct 25, 2012, 06:15 PM

I have had 2 separate systems using windows 7, one a desktop, the other a laptop, and both of them came up with an error where it would BSOD after coming out of sleep mode.

These instances were a year apart. I still have both of the systems, and have to have sleep or hibernate disabled.

agent00skid · Oct 25, 2012, 06:16 PM

I thought they had fixed the issues with Firefox and Flash. Disabling hardware acceleration in Flash could perhaps also fix it.

Black Flag · Oct 25, 2012, 06:20 PM

Yes I know it for the Firefox, I think it's an issue with Catalyst 12.8 also. I had this problems with my 6950's recently this year also. Now I have a 7970.

But the problem of the hibernation troubles me and I connected it with Catalyst 12.8 drivers, because sometimes in the past Catalyst caused this kind of issues.

http://forum.corsair.com/v3/showthread.php?t=102984

I don't remember which ram timings the system has. It's not mine, but I build it. So it would be better to put manually the timings?

drdeathx · Oct 25, 2012, 07:01 PM

If I remember, it was Adobe Flash not playing well with Firefox. I don't think its a catalyst problem.

cdawall · Oct 25, 2012, 07:02 PM

Quote:

Originally Posted by Black Flag

Ram issue? I'm using the DOCP profile for the 1866MHz with the correct timings. The default memory usage for the APU is 512MB and I selected the 1024MB.

It's an easy enough check here is super pi run the 32m test. It is a pretty effective way in checking memory stability better than prime 95 by a lot.

Black Flag · Oct 25, 2012, 07:19 PM

Ok I will test it and we'll see. It may be ram timings issue and I must enter them manually to be able to run 1866MHz at 1.5V. System only hangs and needs reboot only after hibernation (by users demand or by itshelf) and not when surfing with firefox. Thank you all!

erocker · Oct 25, 2012, 07:22 PM

Quote:

Originally Posted by Black Flag

I don't remember which ram timings the system has. It's not mine, but I build it. So it would be better to put manually the timings?

Provide a picture of CPU-Z on the memory tab. It will tell you what timings you're running.

Black Flag · Oct 25, 2012, 09:46 PM

Ok here it is.

eidairaman1 · Oct 25, 2012, 09:59 PM

If it bsod twice could be bad ram or mobo. id suggest lookin up those codes. also disable auto restarts.

you may want to check for system bios updates too

scajjr2 · Oct 28, 2012, 10:36 AM

Quote:

Originally Posted by Black Flag

Ram issue? I'm using the DOCP profile for the 1866MHz with the correct timings. The default memory usage for the APU is 512MB and I selected the 1024MB.

You could have a bad stick of ram. Just cause they're new doesn't mean one can't be defective. Just had to RMA some GSKill DDR3-1600 cause I was getting random crashes in my HTPC (A10-5700, Asus F2A85-M/CSM). Tried the memory in a different system and the issues followed the ram. Memory was new.

Sam

Aquinus · Oct 28, 2012, 11:32 AM

Just to rule out memory how about you run memtest86+ and find out if your memory is really at fault. Once we know, we can rule it out instead of having everyone posting the same thing.

Black Flag · Nov 4, 2012, 09:29 PM

Problem solved. I disabled the wake up from S3 state through USB devices and downograded to Catalyst 12.6. No problems since then.

Aquinus · Nov 4, 2012, 10:00 PM

Quote:

Originally Posted by Black Flag

Problem solved. I disabled the wake up from S3 state through USB devices and downograded to Catalyst 12.6. No problems since then.

Did you do them at the same time? I'm willing to bet it was the S3 power state considering that it happened when you resumed from hibernation. Good find though.

vagxtr · Nov 4, 2012, 10:25 PM

Quote:

Originally Posted by agent00skid

How many memory DIMMs? And are they new?
I would also say it could be a memory issue.
Edit: Why are they running at 1.65v?

It's obvious that memory makers still don't offer ddr3-1866 8GB modules as commodity goods for desktops. And Corsair Vengance is pretty much budget mainstream lineup. And overclockers friendly memory kits were always offered on overvolted smaller modules.

Quote:

Originally Posted by Black Flag

Because system is not stable at 1.5V using 1866Mhz but only at 1600Mhz. Also on my 1090t I'm using 1.65V to my Kingston Predator T2 2133MHz instead of 1.6V.

You're mixing two and five together. Phenom II and Llano use different IMC. Althou Llano should be fine with running ddr3 at 1.65V i wouldnt bet on it. Judging only by its crappy ramp up issue

Stick with ddr3-1600 speeds and 1.5V. Yep i know you overpaid a kit for 50% but Llano will not benefit from that extra ddr3-1866 too much

Quote:

Originally Posted by erocker

My thoughts as well. This issue isn't limited to AMD products either.

For 99.9999% cases it aint GPU acceleration in Flash issue, and that's just overrated nyubz hype.

Quote:

Originally Posted by Black Flag

It may be ram timings issue and I must enter them manually to be able to run 1866MHz at 1.5V. System only hangs and needs reboot only after hibernation (by users demand or by itshelf) and not when surfing with firefox.

Agreed

Quote:

Originally Posted by Aquinus

Did you do them at the same time? I'm willing to bet it was the S3 power state considering that it happened when you resumed from hibernation. Good find though.

This thing on hangups from hibernation are usually mobo stuff. But how come you still didn't check your RAM?

For most of thing RAM could crash on resume from standby/hibernation as it plunges large chunks of data directly into memory And while normal bootup and short working period (you don't have your PC working 24/7 obviously if you're using hibernation ) wont result in same issues

You must use custom profiles and cl9 or even cl10 might be too agressive for AMDs Llano with ddr3-1866. And for Trinity IMC that 1.65V might be "just a little high". I'd stick with pairing it with memory that could stably run at 1.5V and below.

cdawall · Nov 4, 2012, 10:30 PM

Quote:

Originally Posted by vagxtr

Stick with ddr3-1600 speeds and 1.5V. Yep i know you overpaid a kit for 50% but Llano will not benefit from that extra ddr3-1866 too much

You are completely and unequivocally wrong on this one. Llano benefits very very heavily from each and every extra mhz in ram.

Oct 25, 2012, 04:57 PM	#1
Black Flag Join Date: Oct 2010 Location: Larissa, Greece Posts: 46 (0.05/day) Thanks: 0 Thanked 8 Times in 3 Posts System Specs	AMD 3870k crashes I'm testing the following newbuild (its only 20 days old) setup which sometimes crashes without reason : AMD 3870k APU using 1GB of total DDR3 RAM GA-A75-D3H Corsair Vengeance 8GB DDR3 1866 MHz @ 1.65 V Corsair CX500 V2 PSU Windows 7 X64 Ultimate SP1 all the hardware has the latest driver version (mb the latest firmware) AMD Catalyst 12.8 When Mozilla Firefox 16.0.1 is in use sometimes the browser crashes and reboots. Also may a BSOD will occur, but only two times I noticed it. When the system is in hibernation mode and awakes the screen shows a multicolor palette and hangs. This failure not happens often, but it happens. Sometimes the system awakes alone when it is in hibernation mode and hangs with the multicolor palette! Running furmark and prime95 for 3 hours an so, nothing happened. System found to be stable! What should I do? It is Catalyst's fault?

System Name:	My PC!
Processor:	AMD FX 8350 (4,66 GHz)
Motherboard:	Asus Crosshair V Formula
Cooling:	Corsair H100
Memory:	16GB Kingston HyperX Predator T2 DDR3 at 2133 MHz
Video Card:	Asus 7970 DC2T
Hard Disk:	Western Digital Caviar Black 1 and 2.0 TB (WDC Green)
Optical Drive:	LiteON BD-R/RW
CRT/LCD Model:	LG 2361V
Case:	Coolermaster HAF X (942)
Sound Card:	Sound Blaster X-Fi MB
PSU:	Corsair TX 950W
Software:	Windows 7x64 Ultimate SP1, Windows XP Professional SP3

Oct 25, 2012, 05:30 PM	#2
cdawall where the hell are my stars Join Date: Jul 2006 Location: some AF base Posts: 16,027 (6.42/day) Thanks: 457 Thanked 2,755 Times in 2,224 Posts System Specs	Run super pi 32m and see if that passes all the way through the end. Sounds like a ram issue. __________________

System Name:	Deployment build
Processor:	Phenom II B97@4080mhz 1.6v (24/7 4800mhz max clock)
Motherboard:	Asus Crosshair V Formula
Cooling:	Coolermaster V10 modded to 96w TEC, Scientific Rulian fans
Memory:	4x4GB Wintec ONE@1800 9-10-9 1.62v (24/7)
Video Card:	Sapphire 7950 3GB@1150/1400 1.27v
Hard Disk:	2x32GB STT SSD's raid 0, 1TB Samsung F3's, 1.5TB Seagate 7200.11
CRT/LCD Model:	STi 22"
Case:	Thermaltake Commandar MS-I Epic Edition
Sound Card:	E07K USB DAC->Fischer FA-002W High edition
PSU:	Antec TPQ-850 (Antec TPQ-1200 waiting for it at home)
Software:	windows 7 ultimate x64

System Name:	My PC!
Processor:	AMD FX 8350 (4,66 GHz)
Motherboard:	Asus Crosshair V Formula
Cooling:	Corsair H100
Memory:	16GB Kingston HyperX Predator T2 DDR3 at 2133 MHz
Video Card:	Asus 7970 DC2T
Hard Disk:	Western Digital Caviar Black 1 and 2.0 TB (WDC Green)
Optical Drive:	LiteON BD-R/RW
CRT/LCD Model:	LG 2361V
Case:	Coolermaster HAF X (942)
Sound Card:	Sound Blaster X-Fi MB
PSU:	Corsair TX 950W
Software:	Windows 7x64 Ultimate SP1, Windows XP Professional SP3

Oct 25, 2012, 05:37 PM	#3
Black Flag Join Date: Oct 2010 Location: Larissa, Greece Posts: 46 (0.05/day) Thanks: 0 Thanked 8 Times in 3 Posts System Specs	Ram issue? I'm using the DOCP profile for the 1866MHz with the correct timings. The default memory usage for the APU is 512MB and I selected the 1024MB.

Oct 25, 2012, 05:52 PM	#4
agent00skid Join Date: May 2012 Location: Denmark Posts: 355 (0.93/day) Thanks: 18 Thanked 154 Times in 87 Posts System Specs	Are you using the 1866 profile or a custom profile(Profile1 in my case)? Spoiler

System Name:	Gamer+Cruncher \| Acer 5551g
Processor:	A6-3500 APU @ 3 GHz \| Phenom II X3 N830 @ 1,5 GHz
Motherboard:	Gigabyte GA-A75M-S2V \| Acer JE50_DN
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Memory:	24GB 933MHz DDR3 CL9 @ 907 MHz \| 22GB 667MHz DDR3 CL9
Video Card:	Radeon HD 6530D APU @ 604 MHz \| Mobility Radeon HD 5650 @ 550 MHz
Hard Disk:	500GB WD Blue Caviar \| Hitachi 500GB 5400RPM
Optical Drive:	None \| TSSTcorp CDDVDW TS-L633C
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Sound Card:	Realtek \| Realtek, Audio 2 DJ
PSU:	SeaSonic SS-520FL² F3 \| 90W 19V Power brick
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Oct 25, 2012, 05:53 PM	#5
Black Flag Join Date: Oct 2010 Location: Larissa, Greece Posts: 46 (0.05/day) Thanks: 0 Thanked 8 Times in 3 Posts System Specs	The profile1! Which is the default for this ddrs. Corrsair Vengeance 8GB DDR3 Non ECC CL9 1866MHz (CMZ8GX3M2A1866C9)

Oct 25, 2012, 05:56 PM	#6
agent00skid Join Date: May 2012 Location: Denmark Posts: 355 (0.93/day) Thanks: 18 Thanked 154 Times in 87 Posts System Specs	How many memory DIMMs? And are they new? I would also say it could be a memory issue. Edit: Why are they running at 1.65v?

Oct 25, 2012, 05:59 PM	#7
Black Flag Join Date: Oct 2010 Location: Larissa, Greece Posts: 46 (0.05/day) Thanks: 0 Thanked 8 Times in 3 Posts System Specs	Yes they are brand new. 2 dimms (2x4GB-CMZ8GX3M2A1866C9) to dual channel. But I think using the prime95 at the blend test, it had to be crashing if rams had issues. Because system is not stable at 1.5V using 1866Mhz but only at 1600Mhz. Also on my 1090t I'm using 1.65V to my Kingston Predator T2 2133MHz instead of 1.6V.

Oct 25, 2012, 06:03 PM	#8
agent00skid Join Date: May 2012 Location: Denmark Posts: 355 (0.93/day) Thanks: 18 Thanked 154 Times in 87 Posts System Specs	If stress tests were foolproof, things would be so much simpler. They aren't stable? My pair of those sticks runs at 1.5 volt. Could try to run at 1333 to see if the problem goes away.

Oct 25, 2012, 06:10 PM	#9
drdeathx Join Date: May 2009 Location: Chicago burbs Posts: 1,516 (1.03/day) Thanks: 39 Thanked 336 Times in 276 Posts System Specs	Uninstall Firefox. Pretty simple solution. It's a firefox problem or Adobe Flash problem.

System Name:	Halloween Boo!
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Hard Disk:	Crucial M4 128Gb / Corsair Force 3 120Gb / Samsung 240Gb / 2Tb Seagate
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Oct 25, 2012, 06:15 PM	#11
3870x2 Join Date: Feb 2008 Location: Joplin, Mo Posts: 4,543 (2.37/day) Thanks: 175 Thanked 691 Times in 557 Posts System Specs	I have had 2 separate systems using windows 7, one a desktop, the other a laptop, and both of them came up with an error where it would BSOD after coming out of sleep mode. These instances were a year apart. I still have both of the systems, and have to have sleep or hibernate disabled. __________________ A+, N+, S+, MCSE. Heatware STEAM ID Name: furi0nst0rmrage (0s are zeros) M O D E R N\|\|W A R F A R E \|\| 2 \|\| CLUBHOUSE // TEAM “The amount exaltation of the processor cores can brings amazing floating” -sparkle

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Oct 25, 2012, 06:16 PM	#12
agent00skid Join Date: May 2012 Location: Denmark Posts: 355 (0.93/day) Thanks: 18 Thanked 154 Times in 87 Posts System Specs	I thought they had fixed the issues with Firefox and Flash. Disabling hardware acceleration in Flash could perhaps also fix it.

Oct 25, 2012, 06:20 PM	#13
Black Flag Join Date: Oct 2010 Location: Larissa, Greece Posts: 46 (0.05/day) Thanks: 0 Thanked 8 Times in 3 Posts System Specs	Yes I know it for the Firefox, I think it's an issue with Catalyst 12.8 also. I had this problems with my 6950's recently this year also. Now I have a 7970. But the problem of the hibernation troubles me and I connected it with Catalyst 12.8 drivers, because sometimes in the past Catalyst caused this kind of issues. http://forum.corsair.com/v3/showthread.php?t=102984 I don't remember which ram timings the system has. It's not mine, but I build it. So it would be better to put manually the timings?

Oct 25, 2012, 07:01 PM	#14
drdeathx Join Date: May 2009 Location: Chicago burbs Posts: 1,516 (1.03/day) Thanks: 39 Thanked 336 Times in 276 Posts System Specs	If I remember, it was Adobe Flash not playing well with Firefox. I don't think its a catalyst problem.

Oct 25, 2012, 07:19 PM	#16
Black Flag Join Date: Oct 2010 Location: Larissa, Greece Posts: 46 (0.05/day) Thanks: 0 Thanked 8 Times in 3 Posts System Specs	Ok I will test it and we'll see. It may be ram timings issue and I must enter them manually to be able to run 1866MHz at 1.5V. System only hangs and needs reboot only after hibernation (by users demand or by itshelf) and not when surfing with firefox. Thank you all!

Oct 25, 2012, 09:46 PM	#18
Black Flag Join Date: Oct 2010 Location: Larissa, Greece Posts: 46 (0.05/day) Thanks: 0 Thanked 8 Times in 3 Posts System Specs	Ok here it is. Attached Thumbnails

Oct 25, 2012, 09:59 PM	#19
eidairaman1 Eligible for custom title Join Date: Jul 2007 Location: HTX Posts: 10,078 (4.68/day) Thanks: 1,359 Thanked 1,159 Times in 1,035 Posts System Specs	If it bsod twice could be bad ram or mobo. id suggest lookin up those codes. also disable auto restarts. you may want to check for system bios updates too __________________ Athlon XP USERS with COD 4 FIX http://www.techsupportforum.com/foru...ls-202011.html http://www.howorks.com/2011/02/24/ho...-memory-limit/ “Sometimes my level of fail is unprecedented.” -TheMailMan78 “This is what the force of a thousand suns looks like.” -3870x2

System Name:	BS03/04
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Cooling:	4 Antec 80mm, TR SI-97 Adapted TT Big Typhoon Fan 120MM
Memory:	2GB Mushkin Redline 4000 @ 200 MHz 2.5V
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Software:	Windows 7 Home Premium
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System Name:	Phenom II X3
Processor:	X3-720BE
Motherboard:	TA790GX-128M
Cooling:	stock
Memory:	8Gb (4x2Gb) GSkill DDR2-800
Video Card:	Sapphire HD5850
Hard Disk:	WD caviar Black 1Tb
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PSU:	OCZ SXS 600w
Software:	Win 7 x64

Oct 28, 2012, 11:32 AM	#21
Aquinus Join Date: Jan 2012 Location: Dover, New Hampshire, USA Posts: 4,271 (8.85/day) Thanks: 1,282 Thanked 1,330 Times in 986 Posts System Specs	Just to rule out memory how about you run memtest86+ and find out if your memory is really at fault. Once we know, we can rule it out instead of having everyone posting the same thing. __________________ MyHeat

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Video Card:	2x AMD (MSI branded) Radeon HD 6870 (Crossfire)
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Nov 4, 2012, 09:29 PM	#22
Black Flag Join Date: Oct 2010 Location: Larissa, Greece Posts: 46 (0.05/day) Thanks: 0 Thanked 8 Times in 3 Posts System Specs	Problem solved. I disabled the wake up from S3 state through USB devices and downograded to Catalyst 12.6. No problems since then.

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