ASUS P8Z77 V Pro sees only half the RAM

[Aquinus]

Originally Posted by mgtechus

Is it possible that the CPU could be causing this problem? That I haven't replaced. This is all new hardware so I am a bit frustrated.

Yeah, try reseating your CPU and not tightening it too much.

Originally Posted by Lyzard

I'm gonna reseat the CPU sometime next week when I have time off work.

+1: A little late but honestly, I had said this before. This should have been one of the first things you did aside from checking the BIOS and reseating the RAM.

[mgtechus]

I finally got a RMA done and my new CPU arrives today from Intel. I still have the RMA pending on the Corsair RAM and I am curious if the 32mb will work with the new CPU.
My last CPU was made in Costa Rica.

Let you know the outcome.

[mgtechus]

Originally Posted by mgtechus

I finally got a RMA done and my new CPU arrives today from Intel. I still have the RMA pending on the Corsair RAM and I am curious if the 32mb will work with the new CPU.
My last CPU was made in Costa Rica.

Let you know the outcome.

CPU was not the problem. Only thing left is exchanging the memory.

[Aquinus]

Originally Posted by mgtechus

CPU was not the problem. Only thing left is exchanging the memory.

I think it is getting back at you for calling it 32Mb and not 32Gb.
Edit: Now I'm confusing myself. Where is this 32Mb coming from?

At least you narrowed it down... but I thought all the sticks worked, just not all together. Now I'm confused.

[drdeathx]

I am telling you its the pins. Take a photo of the socket and post it. I have tested these boards for a long time. 1 pin out of whack can do it. Please take a photo.

[HammerON]

I had this problem with a couple used x58 motherboards I had and it was the pins on the motherboard that were bent that were causing the problem...

[Protagonist]

If it's not pins on the motherboard causing it, then just have patience after reporting it to ASUS wait for a new BIOS release that might fix it, or just RMA the board coz its not the CPU or RAM.

Most people that have had this problem recently it's coz of some BIOS fault, and the problem is across all motherboard vendors, I've seen the issue on Intel Genuine Boards, Gigabyte, ASUS, Asrock,.... etc and the problem seems to be solved with a new BIOS release.

[drdeathx]

Originally Posted by Protagonist

If it's not pins on the motherboard causing it, then just have patience after reporting it to ASUS wait for a new BIOS release that might fix it, or just RMA the board coz its not the CPU or RAM.

Most people that have had this problem recently it's coz of some BIOS fault, and the problem is across all motherboard vendors, I've seen the issue on Intel Genuine Boards, Gigabyte, ASUS, Asrock,.... etc and the problem seems to be solved with a new BIOS release.

Originally Posted by HammerON

I had this problem with a couple used x58 motherboards I had and it was the pins on the motherboard that were bent that were causing the problem...

Guess you won't take an easy photo. I don't see why you keep bucking this. I had a Asus Z77 board plus a X58 motherboard and I experienced the same problem and it was 1 tiny bent pin. I just love it when peeps ask for advise, someone asks to take a simple photo and they cannot post it. I tested your board with the old bios and had no problems with it so it is NOT a bios issue. The problem IS NOT ACROSS THE BOARD with all motherboard vendors. I tested probably 15 Z77 boards with NO memory issues BTW. I tested Asus, Asrock, Gigabyte, MSI and Biostar. Not 1 memory issue on any of the boards. I tested your board and the Deluxe.....

Help me, help you. If the photo checks out, so be it but you have a few persons suggesting this so prove us wrong so we can help identify the problem. So far you haven't gotten anywhere.

http://www.pureoverclock.com/Review-...eluxe-and-pro/

[Aquinus]

Originally Posted by drdeathx

Help me, help you. If the photo checks out, so be it but you have a few persons suggesting this so prove us wrong so we can help identify the problem. So far you haven't gotten anywhere.

+1: It doesn't hurt to try. I mean you're quickly running out of options and I wouldn't be trusting ASUS' RMA dept. more than TPU. We've seen second hand here at TPU what can happen to a perfectly good looking board that goes through ASUS RMA.

Again, I highly recommend taking a picture. I know that it's a pain since there are 1155 contacts and only 1 is needed to make it go nuts so I'm with drdeathx here. It sounds like a bad contact with the CPU/Mobo unless there is a problem with the memory slot which I seriously doubt.

[mgtechus]

Originally Posted by drdeathx

Guess you won't take an easy photo. I don't see why you keep bucking this. I had a Asus Z77 board plus a X58 motherboard and I experienced the same problem and it was 1 tiny bent pin. I just love it when peeps ask for advise, someone asks to take a simple photo and they cannot post it. I tested your board with the old bios and had no problems with it so it is NOT a bios issue. The problem IS NOT ACROSS THE BOARD with all motherboard vendors. I tested probably 15 Z77 boards with NO memory issues BTW. I tested Asus, Asrock, Gigabyte, MSI and Biostar. Not 1 memory issue on any of the boards. I tested your board and the Deluxe.....

Help me, help you. If the photo checks out, so be it but you have a few persons suggesting this so prove us wrong so we can help identify the problem. So far you haven't gotten anywhere.

http://www.pureoverclock.com/Review-...eluxe-and-pro/

http://i435.photobucket.com/albums/q...ps732152b4.jpg

OK I will take a photo today. I had it all apart yesterday and thought about it then.
Remember this is my 2nd board. The last one did have bent pins.

[Aquinus]

Originally Posted by mgtechus

Remember this is my 2nd board. The last one did have bent pins.

Stranger things have happened. I've heard of cases where people have had to send motherboards back multiple times before they get a good one, but it is rare. I have a display that has failed on me 4 times, I'm on my 5th monitor just from RMA alone. (Never buy a HannsG or HannSpree monitor btw.)

[mgtechus]

Originally Posted by Aquinus

Stranger things have happened. I've heard of cases where people have had to send motherboards back multiple times before they get a good one, but it is rare. I have a display that has failed on me 4 times, I'm on my 5th monitor just from RMA alone. (Never buy a HannsG or HannSpree monitor btw.)

I hear ya, Kinda of wish I went with a ASUS SABERTOOTH Z77 Intel Series 7 MB.
Well I got a RMA from Tiger direct just in case I need to exchange the board.
Now time to take that picture.

[mgtechus]

crap

[mgtechus]

[QUOTE=mgtechus;2805259]You were absolutely right on the bent pins. After taking a magnify glass I did find some bent
http://s1273.beta.photobucket.com/us...tml?sort=3&o=0
I don't think I can repair these and I am sure this voids the exchange warranty.
I really now think was is causing this problem is the Zalmom 9900 Max fan..
Its very heavy and I am not installing it back on another MB. Any suggestions?

I now have 2 boards with bent pins and ASUS charges $120 to repair them.

This is the last PC I will ever build. Getting too old for this stuff

http://i1273.photobucket.com/albums/...ps9075c983.jpg

[Lyzard]

So I finally reseated the CPU and still have the same problem. Completely took my computer apart, cleaned it and rebuilt it. No bent pins on the CPU socket or the DIMM slots. It's still reporting half the RAM after the rebuild. I even tried installing 2 4GB sticks and 2 2GB sticks, 1 of each per channel, and it still reported 6 GB or RAM total.

[OneMoar]

back the mounting screws on your cooler off a hair
could be overtight

[Bluefox1115]

I'm gonna say that you using mixed ram is definitely not helping. look into getting a single matched 16gb kit of memory. they run around $80 at newegg on sale.. memory timings and speeds can do crazy things.

[mgtechus]

Originally Posted by Aquinus

Yeah, try reseating your CPU and not tightening it too much.

+1: A little late but honestly, I had said this before. This should have been one of the first things you did aside from checking the BIOS and reseating the RAM.

I hear ya

So I sent both MB's off to ASUS and they replaced the 1st one for $120 and the 2nd one for free under warranty. I used the stock Intel processor fan (instead of the Zalmon) and my machine has been stable for 1 week now. I am only over clocking mid range. 32 gig of memory works flawless now.
Now I have a spare board and plan to sell it.

[drdeathx]

Originally Posted by OneMoar

back the mounting screws on your cooler off a hair
could be overtight

I forgot, too tight on air cooler can do this too. Good catch