i uninstalled origin and now my games are all gone.

[zoraswiftfox911]

so i was having problems with my sims medieval game with it not installing so i uninstalled origin and reinstalled it. Now my games are all gone and when i try to redeem the ones i bought on origin it says cannot reddem here go to sims website.

Help me please.

[lyndonguitar]

Originally Posted by zoraswiftfox911

so i was having problems with my sims medieval game with it not installing so i uninstalled origin and reinstalled it. Now my games are all gone and when i try to redeem the ones i bought on origin it says cannot reddem here go to sims website.

Help me please.

If you logged in to your origin account(the one that owned the sims) your games will be there. and you can just redownload it.

mind posting a screenshot of your Origin's game library section?

edit: if you bought a game from shady sites/people online, you were most likely scammed

[zoraswiftfox911]

when i click my games it comes up and has 2 little boxes one saying store and one saying redeem code and sry but i cant post a picture and there not there

[lyndonguitar]

Originally Posted by zoraswiftfox911

when i click my games it comes up and has 2 little boxes one saying store and one saying redeem code and sry but i cant post a picture and there not there

Did you buy it online? from origin? from where? did you buy the retail version? (the one with a Box and Discs)

[zoraswiftfox911]

i bought it from origin the deluxe pack and i even had some games i bought retail on there but i dont care about those

i think when i uninstalled it the games i bought online were only downloaded, but there not there now

[lyndonguitar]

Originally Posted by zoraswiftfox911

i bought it from origin the deluxe pack and i even had some games i bought retail on there but i dont care about those

i think when i uninstalled it the games i bought online were only downloaded, but there not there now

As long as you bought the game on the same account, The game should be there even if it is Uninstalled, with a "Ready To Download" Button

[zoraswiftfox911]

how do u take a picture so i can show u they arent there now but i still have the redeem codes


i can still play 1 game with the short cut on my desktop the sims medieval but the pirtaes and nobles expasion packs are gone

[lyndonguitar]

Originally Posted by zoraswiftfox911

how do u take a picture so i can show u they arent there now but i still have the redeem codes

press the printscreen button, open paint then press ctrl+v or paste it, then save it

Originally Posted by zoraswiftfox911

i can still play 1 game with the short cut on my desktop the sims medieval but the pirtaes and nobles expasion packs are gone

Look the the sims medieval box on origin, then click i, I believe the expansions should pop up at the bottom

[zoraswiftfox911]

how do u post it
?

[zoraswiftfox911]

the sims medieval box isn't there.... theres a short cut on my desktop, the sims medieval launcher and thats how i play

[lyndonguitar]

Originally Posted by zoraswiftfox911

http://C:\Users\zora sage\Pictures\untitled



how do u post it
?

oh my..

on where you type your post, click go advanced beside the post button. you should see a bigger text box with more options..

click the paperclip icon. a window will pop up. click "choose file" then select the picture file you've just taken.. click upload.

when done, click the downwards arrow beside the paperclip icon mentioned previously and click the picture. Click "submit reply"

[zoraswiftfox911]

the first one is origin and the secand my desktop

[lyndonguitar]

By the looks of it, the account you are using "killerangel931" has no games, are you sure you bought the game with that account??

[zoraswiftfox911]

i can give u the redeem code for those 2 games

do u think if i give costomer support those 2 codes they'll give me back my games?
propably not

[lyndonguitar]

Originally Posted by zoraswiftfox911

i can give u the redeem code for those 2 games

do u think if i give costomer support those 2 codes they'll give me back my games?
propably not

No don't give me the code, its yours only, do not give it to anyone.

click Origin on the top, then Redeem Product Code..., then type the code

[zoraswiftfox911]

just tryed doesn't work

[lyndonguitar]

Originally Posted by zoraswiftfox911

just tryed doesn't work

What did it say?

[erocker]

EA/Origin Help Center: https://help.ea.com/en/origin?sso_redirect=1

[zoraswiftfox911]

i already tried that but theres nothing on there and it says that code is already in use

[Frick]

Originally Posted by lyndonguitar

By the looks of it, the account you are using "killerangel931" has no games, are you sure you bought the game with that account??

This this this.

[erocker]

You should send them an email, or wait until tomorrow when someone is around. I don't know of anything you can do at this moment... Unless you forgot your original account name, try to remember it.

You mentioned that you would give the codes to someone else.. Have you done that already? Have you done anything that could give EA/Origin any reason to remove your games?

[zoraswiftfox911]

thanks guys i fixed it thank you for ur help

[erocker]

Magic? Or, something else fixed it?

[Crap Daddy]

Welcome back erocker.

[zoraswiftfox911]

okay another quick question my sims medieval game didn;t download properly because i cant download the pirates and nobles. i cant uninstall it because its not installed?
this was the reason why i uninstalled origin in the first place.
and in orin its download and installed im sooo confused