Private Message Notifications

[Ion] · Dec 29, 2012, 04:06 AM

One of the things that I really prefer about [H]ard|Forum compared to TPU is the way that PM notifications are handled. Here at TPU, we get an email telling us that we've received a PM, along with the title & user who sent it:

At [H], however, we get the text of the PM right in the email as well:

Personally, I find this much more convenient. There are many times when I'm out on-the-go and I get an email notification on my phone that I have a PM. Frequently, I don't have time to go to the forum and actually read it. It would be much better (IMO) to have the text pasted right there so I knew what it was about and if it was relevant to log on and reply right away.

Is there any way this could be implemented here?

sneekypeet · Dec 29, 2012, 04:08 AM

on my mobile through my yahoo email account I get another hyperlink that says something like "show quoted text" to view it in the emails.

bmaverick · Dec 29, 2012, 04:08 AM

That would be sweet getting the full text message in an email.

qubit · Dec 29, 2012, 04:14 AM

I agree that it's great getting the full text in the email, but as ever, there's always two sides to things.

If the sender is anything like me, they'll end up editing that PM a couple of times or perhaps more after sending* (if the forum software allows it like some do) so the recipient could well end up acting on an out of date message. Where you can't edit the message, like on TPU, this won't be a problem, of course.

I think you get the whole message over at GN, don't you? Can't remember now.

*I'm flipping notorious for this! I always remember something or fix a typo or whatever.

manofthem · Dec 29, 2012, 04:20 AM

I noticed this too, not a bad idea

If I'm not mistaken, it's similar for thread notification emails at [H] but whatevs

bogmali · Dec 29, 2012, 04:51 AM

Not a bad feature suggestion as it saves you time getting to the gist of the message. EVGA, Anandtech, and OCN has the feature on their site.

theonedub · Dec 29, 2012, 04:57 AM

If implemented I would like to see it as an option, so we can pick if we want it to show the message or not.

W1zzard · Dec 29, 2012, 07:10 AM

We specifically disabled the text, because people reply to the email and wonder why nobody gets their response.

Aquinus · Dec 29, 2012, 09:42 AM

Email is also less secure than logging into TPU. At work we will do the same thing but it is because we don't trust sending sensitive information through an email. Not that information in a PM here at TPU is that sensitive, but it's a consideration.

[Ion] · Dec 29, 2012, 12:43 PM

Quote:

Originally Posted by W1zzard

We specifically disabled the text, because people reply to the email and wonder why nobody gets their response.

Well, it does say multiple times in the email from [H] not to reply to it. Surely that isn't reason enough to disable it for the rest of us?

W1zzard · Dec 29, 2012, 01:56 PM

Quote:

Originally Posted by [Ion]

Well, it does say multiple times in the email from [H] not to reply to it. Surely that isn't reason enough to disable it for the rest of us?

People still don't get it, we tried.

Reply to a PM notification mail from [H] and ask Kyle how many of these he gets each day

lemonadesoda · Dec 29, 2012, 02:43 PM

Quote:

Originally Posted by W1zzard

We specifically disabled the text, because people reply to the email and wonder why nobody gets their response.

You made a sensible decision there. However, how about change it so that the "reply to" address is the same email address as the recipient. Simples.

Aquinus · Dec 29, 2012, 02:48 PM

Quote:

Originally Posted by lemonadesoda

You made a sensible decision there. However, how about change it so that the "reply to" address is the same email address as the recipient. Simples.

Not everyone wants their email address exposed just because they send a PM. Tell me, what is my email, because I bet you nothing on the TPU forums will provide it.

lemonadesoda · Dec 29, 2012, 03:07 PM

Hello Aquinus. I think you just stepped on your own foot there. Or perhaps I wasn't clear: make the "reply to" address the same as the recipient not the sender . Privacy is maintained. If they reply, they only reply to themselves, and therefore are reminded NOT to reply to the PM email.

W1zzard · Dec 29, 2012, 03:11 PM

Quote:

Originally Posted by lemonadesoda

make the "reply to" address the same as the recipient not the sender . Privacy is maintained. If they reply, they only reply to themselves, and therefore are reminded NOT to reply to the PM email.

that's a good idea. not sure if vbulletin can be modded in that way though. let me look into it

Aquinus · Dec 29, 2012, 03:12 PM

Quote:

Originally Posted by lemonadesoda

Hello Aquinus. I think you just stepped on your own foot there. Or perhaps I wasn't clear: make the "reply to" address the same as the recipient not the sender . Privacy is maintained. If they reply, they only reply to themselves, and therefore are reminded NOT to reply to the PM email.

Yeah, I was confused. I thought you were talking about an email coming from the user not from TPU, in that case the recipient wouldn't be the same person. I see what you're saying though.

W1zzard · Dec 29, 2012, 03:47 PM

This has been implemented. Please test.

Again, great idea.

W1zzard · Dec 29, 2012, 03:52 PM

Ah, one potential issue. If the email bounces because the receipient of the PM has an invalid email, his email address will be revealed.

Since the address is invalid anyway, this is a minor problem imo. Any thoughts?

Aquinus · Dec 29, 2012, 03:58 PM

Quote:

Originally Posted by W1zzard

Ah, one potential issue. If the email bounces because the receipient of the PM has an invalid email, his email address will be revealed.

Since the address is invalid anyway, this is a minor problem imo. Any thoughts?

Couldn't the email fail for a reason other than the email being invalid?

qubit · Dec 29, 2012, 03:58 PM

Quote:

Originally Posted by W1zzard

Ah, one potential issue. If the email bounces because the receipient of the PM has an invalid email, his email address will be revealed.

Since the address is invalid anyway, this is a minor problem imo. Any thoughts?

What if it bounces due to a temporary fault? In that case a valid email address is revealed, busting privacy.

W1zzard · Dec 29, 2012, 03:59 PM

Quote:

Originally Posted by qubit

What if it bounces due to a temporary fault? In that case a valid email address is revealed, busting privacy.

yep, possible in theory. normally our email server will try a couple of times if it gets a "temporary error" message. if the destination email server is set to return "permanent error" for temporary errors then it will bounce immediately

Kreij · Dec 29, 2012, 04:35 PM

@W1zz, Since the e-mail is generated by the TPU admin e-mail account won't it just bounce back to you?

Aquinus · Dec 29, 2012, 04:45 PM

Quote:

Originally Posted by Kreij

@W1zz, Since the e-mail is generated by the TPU admin e-mail account won't it just bounce back to you?

I'm pretty sure it bounces back to the reply-to address when it fails.

Kreij · Dec 29, 2012, 04:52 PM

If it bounces back to the "reply-to" won't the bounce fail and also bounce ... repeatedly?
That's could make for a lot of bouncing around !!

W1zzard · Dec 29, 2012, 04:53 PM

I tested with bta and he doesn't get a bounce.

Send me a pm, I set my email address to invalid.

Not sure if it bounces to reply-to: or to from: or to return-path:

Quote:

Originally Posted by Kreij

If it bounces back to the "reply-to" won't the bounce fail and also bounce ... repeatedly?
That's could make for a lot of bouncing around !!

mail servers automagically kill bounced bounces, otherwise the internet would dead already

Dec 29, 2012, 04:06 AM	#1
[Ion] WCG Team Assistant Join Date: Sep 2009 Location: North Carolina, US Posts: 10,666 (7.92/day) Thanks: 8,249 Thanked 9,328 Times in 4,261 Posts System Specs	Private Message Notifications One of the things that I really prefer about [H]ard\|Forum compared to TPU is the way that PM notifications are handled. Here at TPU, we get an email telling us that we've received a PM, along with the title & user who sent it: At [H], however, we get the text of the PM right in the email as well: Personally, I find this much more convenient. There are many times when I'm out on-the-go and I get an email notification on my phone that I have a PM. Frequently, I don't have time to go to the forum and actually read it. It would be much better (IMO) to have the text pasted right there so I knew what it was about and if it was relevant to log on and reply right away. Is there any way this could be implemented here? __________________ Ion's WCG Essentials Thread Crunching (64 Threads + 896 CUDA Cores + 6272 Shaders): i3-2100@ 3.1 + HD7850 -- Atom D510 @ 1.66 -- C2D-M T9600 @ 2.8 -- i7-3612QM @ 2.8 -- i7-860 @ 2.9 + HD7950 -- i7-2700k @ 4.4 + 2xGTX470 -- PentDC-M T4200 @ 2.0 -- i7-920 @ 3.83 + 3xHD7770 -- DP Xeon E5420 @ 2.5 + HD7930 -- E1600 @ 2.4

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Dec 29, 2012, 04:08 AM	#2
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,004 (7.31/day) Thanks: 3,035 Thanked 5,487 Times in 3,950 Posts System Specs	on my mobile through my yahoo email account I get another hyperlink that says something like "show quoted text" to view it in the emails. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

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Dec 29, 2012, 04:08 AM	#3
bmaverick Join Date: Feb 2010 Location: Honky Tonk Nashville, TN Posts: 271 (0.23/day) Thanks: 20 Thanked 35 Times in 27 Posts	That would be sweet getting the full text message in an email. __________________ If I ever had a transaction with you, please fill out my heatware! Support Your Local Sheriff - At high noon

Dec 29, 2012, 04:14 AM	#4
qubit Overclocked quantum bit Join Date: Dec 2007 Location: Quantumville UK Posts: 8,649 (4.34/day) Thanks: 4,178 Thanked 3,303 Times in 1,943 Posts System Specs	I agree that it's great getting the full text in the email, but as ever, there's always two sides to things. If the sender is anything like me, they'll end up editing that PM a couple of times or perhaps more after sending* (if the forum software allows it like some do) so the recipient could well end up acting on an out of date message. Where you can't edit the message, like on TPU, this won't be a problem, of course. I think you get the whole message over at GN, don't you? Can't remember now. *I'm flipping notorious for this! I always remember something or fix a typo or whatever. __________________ Siggie in the post.

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Dec 29, 2012, 04:20 AM	#5
manofthem Join Date: Jan 2011 Location: WPB, FL Posts: 3,338 (3.86/day) Thanks: 2,088 Thanked 2,515 Times in 1,277 Posts System Specs	I noticed this too, not a bad idea If I'm not mistaken, it's similar for thread notification emails at [H] but whatevs __________________ My Heatware "P.S. Why buy from Newegg...when you can buy from Sneeky!" -LiNKiN

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Dec 29, 2012, 04:51 AM	#6
bogmali In Orbe Terrum Non Visi Join Date: Mar 2008 Location: Olympia, WA Posts: 6,039 (3.19/day) Thanks: 1,194 Thanked 4,109 Times in 2,080 Posts System Specs	Not a bad feature suggestion as it saves you time getting to the gist of the message. EVGA, Anandtech, and OCN has the feature on their site. __________________ “I have pretty much own every card known to man. what should I use?” -W1zzard “I quit smoking pot a while ago.. but not today” -erocker HEATWARE My F/S Thread

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Dec 29, 2012, 04:57 AM	#7
theonedub habe fidem Join Date: Apr 2009 Location: Northern CA Posts: 6,607 (4.45/day) Thanks: 2,273 Thanked 3,191 Times in 1,925 Posts System Specs	If implemented I would like to see it as an option, so we can pick if we want it to show the message or not. __________________ My Heatware Feedback 129+ Pristine

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Dec 29, 2012, 07:10 AM	#8
W1zzard Benevolent Dictator Join Date: May 2004 Location: Stuttgart, Germany Posts: 13,780 (4.18/day) Thanks: 184 Thanked 10,243 Times in 3,171 Posts System Specs	We specifically disabled the text, because people reply to the email and wonder why nobody gets their response.

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Dec 29, 2012, 09:42 AM	#9
Aquinus Join Date: Jan 2012 Location: Dover, New Hampshire, USA Posts: 4,263 (8.86/day) Thanks: 1,276 Thanked 1,329 Times in 986 Posts System Specs	Email is also less secure than logging into TPU. At work we will do the same thing but it is because we don't trust sending sensitive information through an email. Not that information in a PM here at TPU is that sensitive, but it's a consideration. __________________ MyHeat

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Dec 29, 2012, 03:07 PM	#14
lemonadesoda Eligible for custom title Join Date: Aug 2006 Posts: 5,337 (2.17/day) Thanks: 749 Thanked 960 Times in 710 Posts System Specs	Hello Aquinus. I think you just stepped on your own foot there. Or perhaps I wasn't clear: make the "reply to" address the same as the recipient not the sender . Privacy is maintained. If they reply, they only reply to themselves, and therefore are reminded NOT to reply to the PM email.

Dec 29, 2012, 03:47 PM	#17
W1zzard Benevolent Dictator Join Date: May 2004 Location: Stuttgart, Germany Posts: 13,780 (4.18/day) Thanks: 184 Thanked 10,243 Times in 3,171 Posts System Specs	This has been implemented. Please test. Again, great idea.

Dec 29, 2012, 03:52 PM	#18
W1zzard Benevolent Dictator Join Date: May 2004 Location: Stuttgart, Germany Posts: 13,780 (4.18/day) Thanks: 184 Thanked 10,243 Times in 3,171 Posts System Specs	Ah, one potential issue. If the email bounces because the receipient of the PM has an invalid email, his email address will be revealed. Since the address is invalid anyway, this is a minor problem imo. Any thoughts?

Dec 29, 2012, 04:35 PM	#22
Kreij Hardcore Monkey Moderator Join Date: Feb 2007 Location: Cheeseland (Wisconsin, USA) Posts: 12,117 (5.27/day) Thanks: 591 Thanked 5,493 Times in 2,937 Posts System Specs	@W1zz, Since the e-mail is generated by the TPU admin e-mail account won't it just bounce back to you? __________________ Cloud (noun, singular): A dynamic arrangement of multiple potential single points of failure, with a user at one end and their data at the other. Get more tech news on a wide variety of topics at NextPowerUp

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Dec 29, 2012, 04:52 PM	#24
Kreij Hardcore Monkey Moderator Join Date: Feb 2007 Location: Cheeseland (Wisconsin, USA) Posts: 12,117 (5.27/day) Thanks: 591 Thanked 5,493 Times in 2,937 Posts System Specs	If it bounces back to the "reply-to" won't the bounce fail and also bounce ... repeatedly? That's could make for a lot of bouncing around !! __________________ Cloud (noun, singular): A dynamic arrangement of multiple potential single points of failure, with a user at one end and their data at the other. Get more tech news on a wide variety of topics at NextPowerUp

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