techPowerUp! Forums

Go Back   techPowerUp! Forums > Hardware > General Hardware

Reply
 
Thread Tools
Old Jan 9, 2013, 07:24 PM   #1
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Faulty i5 3570K ?

Hi all! ( im new here! )

P.S. I'm hoping for smart/experianced techy people to approve it or otherwise

Important - ALL parts are double tested so they work 100%! ( except for i5 3570K which seems to be the problem no matter mobo, ram or whatsoever ).

I wonder if my i5 3570K is faulty?

System is: Gigabyte H77-DS3 / Kingston RAM 4GB x 2 / i5 3570K / Chieftec PSU 650W

It all worked fine for 5 month, afterwards Windows 7 64bit crashed to BSoD - after restart it crashed again after 15min... later it didn't boot past Windows 7 splash screen (froze and BSoD ). Same with installing any Windows ( even with no HDD/SSD attached, only DVD rom or USB key with Windows 7 install ) - can't get past Windows logo splash screen - basicly I can't even start the installation. Also, Safe Mode failed to load too.

I tried different parts like ASUS P8Z77-V LK / different Kingston RAM... no changes.

Then I tried different CPU ( Celeron G550, cheapo LGA 1155 CPU ) and it all works with no problems!


SO, the question is - is my i5 3570K faulty or there is something specific about UEFI bios? Must consider that it worked just fine for 5 month.

Thank you in advance!

Last edited by jojo24; Jan 9, 2013 at 08:02 PM.
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 07:29 PM   #2
eidairaman1
Eligible for custom title
 
eidairaman1's Avatar
 
Join Date: Jul 2007
Location: HTX
Posts: 10,078 (4.68/day)
Thanks: 1,359
Thanked 1,159 Times in 1,035 Posts
Send a message via MSN to eidairaman1

System Specs

what BSOD did u get?


Quote:
Originally Posted by jojo24 View Post
Hi all! ( im new here! )

I wonder if my i5 3570K is faulty?

System is: Gigabyte H77-DS3 / Kingston RAM 4GB x 2 / i5 3570K / Chieftec PSU 650W

It all worked fine for 5 month, afterwards Windows 7 64bit crashed to BSoD - after restart it crashed again after 15min... later it didn't boot past Windows 7 splash screen (froze and BSoD ). Same with installing any Windows ( even with no HDD/SSD attached, only DVD rom or USB key with Windows 7 install ) - can't get past Windows logo splash screen - basicly I can't even start the installation. Also, Safe Mode failed to load too.

I tried different parts like ASUS P8Z77-V LK / different Kingston RAM... no changes.

Then I tried different CPU ( Celeron G550, cheapo LGA 1155 CPU ) and it all works with no problems!


SO, the question is - is my i5 3570K faulty or there is something specific about UEFI bios? Must consider that it worked just fine for 5 month.

Thank you in advance!
__________________
Athlon XP USERS with COD 4 FIX
http://www.techsupportforum.com/foru...ls-202011.html
http://www.howorks.com/2011/02/24/ho...-memory-limit/
“Sometimes my level of fail is unprecedented.” -TheMailMan78
“This is what the force of a thousand suns looks like.” -3870x2
eidairaman1 is offline  
Reply With Quote
Old Jan 9, 2013, 07:38 PM   #3
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

THIS one - http://imageshack.us/f/7/bsodip.jpg/
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 07:42 PM   #4
Millennium
200 Posts
 
Millennium's Avatar
 
Join Date: Jun 2005
Location: London, UK
Posts: 405 (0.14/day)
Thanks: 289
Thanked 77 Times in 72 Posts

System Specs

Did you swap out everything else to rule it out? GPU, PSU, case (if you used one)?

If so, go for warranty, looks like you need it. I think that BSOD is CPU / oc, or memory normally.

edit: it's a CPU! It's either 100% functional at stock speeds or it's just broken. Get a warranty replacement - you shouldn't have any trouble.
__________________
Heatware (new)

Last edited by Millennium; Jan 9, 2013 at 07:52 PM.
Millennium is offline  
Reply With Quote
Old Jan 9, 2013, 07:44 PM   #5
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Quote:
Originally Posted by Millennium View Post
Did you swap out everything else to rule it out? GPU, PSU, case (if you used one)?

If so, go for warranty, looks like you need it. I think that BSOD is CPU / oc, or memory normally.
Yes. Only the CPU makes a difference ( no matter mobo, ram or whatever ).

I presume it is kind of half-faulty or something?

I just wanted to make sure before returning it.
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 07:49 PM   #6
cadaveca
My name is Dave
 
cadaveca's Avatar
 
Join Date: Apr 2006
Location: The Great White North
Posts: 10,773 (4.14/day)
Thanks: 4,496
Thanked 5,231 Times in 3,211 Posts

System Specs

did you disable page file?

0x0000009c is caused by faulty speedstep settings(clock change), software, overclocking, and missing pagefile, from my experience.
__________________
Gadgets, Phones, Tablets, Cameras, TVs, HiFi...NextPowerUp


-Only real men play games THIS way.
cadaveca is offline  
Reply With Quote
Old Jan 9, 2013, 07:51 PM   #7
brandonwh64
Addicted to Bacon and StarCrunches!!!
 
brandonwh64's Avatar
 
Join Date: Sep 2009
Location: Chatsworth, GA
Posts: 13,568 (10.01/day)
Thanks: 2,148
Thanked 5,342 Times in 3,697 Posts
Send a message via ICQ to brandonwh64 Send a message via AIM to brandonwh64 Send a message via MSN to brandonwh64 Send a message via Yahoo to brandonwh64

System Specs

After googling stop code 9c, some people resolved theirs with a PSU change.
__________________
Cruncher's:
All GPU's
GPU's:
7970 3GB *Unlocked* = 8 Threads
5770 1GB OCed = 2 Threads
brandonwh64 is online now  
Crunching for Team TPU
Reply With Quote
Old Jan 9, 2013, 07:56 PM   #8
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Quote:
Originally Posted by cadaveca View Post
did you disable page file?

0x0000009c is caused by faulty speedstep settings(clock change), software, overclocking, and missing pagefile, from my experience.
I'm not sure; I didn't change any parameters for CPU, RAM or whatsoever. No overclock.

I mean, I just need to change CPU and it works!

Again, it worked for 5 months... now does it matter weather Page File is disabled or not? I mean it can't work for 5 months and suddenly pooof, now can it?
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 07:59 PM   #9
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Quote:
Originally Posted by brandonwh64 View Post
After googling stop code 9c, some people resolved theirs with a PSU change.
Not the case. That PSU works fine with two other PCs, plus it works fine with other CPU I mentioned.
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 08:02 PM   #10
eidairaman1
Eligible for custom title
 
eidairaman1's Avatar
 
Join Date: Jul 2007
Location: HTX
Posts: 10,078 (4.68/day)
Thanks: 1,359
Thanked 1,159 Times in 1,035 Posts
Send a message via MSN to eidairaman1

System Specs

try reseating the CPU properly (take it out of the motherboard)- use thermal compound on the heatsink and attach that properly. see what it does...

0x0000009C: MACHINE_CHECK_EXCEPTION
(Click to consult the online MSDN article.)
This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

Error Message: STOP: 0x0000009C... {KB 329284} Win XP
Understanding and Troubleshooting the Stop 0x0000009C Screen {KB 162363} Win NT4, Win 2000
__________________
Athlon XP USERS with COD 4 FIX
http://www.techsupportforum.com/foru...ls-202011.html
http://www.howorks.com/2011/02/24/ho...-memory-limit/
“Sometimes my level of fail is unprecedented.” -TheMailMan78
“This is what the force of a thousand suns looks like.” -3870x2
eidairaman1 is offline  
Reply With Quote
Old Jan 9, 2013, 08:07 PM   #11
cadaveca
My name is Dave
 
cadaveca's Avatar
 
Join Date: Apr 2006
Location: The Great White North
Posts: 10,773 (4.14/day)
Thanks: 4,496
Thanked 5,231 Times in 3,211 Posts

System Specs

Quote:
Originally Posted by jojo24 View Post
I mean it can't work for 5 months and suddenly pooof, now can it?
If the page file is disabled, and for some reason an app needs it, then yes, it can suddenly "go poof", if nothing else needed the pagefile.


As to Brandon's suggestion about PSU, he is very right, and this links into my own post about speed-step issues. Apparantly, PSU with noise -12V can cause issues when power saving features are enabled.


PSUs do wear with time, so this is a very likely scenario, and more likely than the CPU being the culprit, especially since other CPUs you tested, by the ones listed, are likely to draw less power and not have as big of clock changes.

I'm waiting now, right now, for a new PSU for my test rig FOR THIS EXACT problem, noisy -12V. The PSU appears to work fine on many boards except a few select ones.


Not to say it IS the PSU, but I would not be so quick to eliminate it as a potential cause.

Could even be the board's VRM, too...for me, anything with capacitors is a potential cause for issues that crop up like this.
__________________
Gadgets, Phones, Tablets, Cameras, TVs, HiFi...NextPowerUp


-Only real men play games THIS way.
cadaveca is offline  
Reply With Quote
Old Jan 9, 2013, 08:09 PM   #12
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Quote:
Originally Posted by eidairaman1 View Post
try reseating the CPU properly (take it out of the motherboard)- use thermal compound on the heatsink and attach that properly. see what it does...

0x0000009C: MACHINE_CHECK_EXCEPTION
(Click to consult the online MSDN article.)
This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

Error Message: STOP: 0x0000009C... {KB 329284} Win XP
Understanding and Troubleshooting the Stop 0x0000009C Screen {KB 162363} Win NT4, Win 2000
Temps are fine for all 4 cores, I can see that in UEFI bios. I have quite experiance with building my own custom PCs, basic things are all done correctly, I'm sure of it
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 08:13 PM   #13
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Quote:
Originally Posted by cadaveca View Post
If the page file is disabled, and for some reason an app needs it, then yes, it can suddenly "go poof", if nothing else needed the pagefile.


As to Brandon's suggestion about PSU, he is very right, and this links into my own post about speed-step issues. Apparantly, PSU with noise -12V can cause issues when power saving features are enabled.


PSUs do wear with time, so this is a very likely scenario, and more likely than the CPU being the culprit, especially since other CPUs you tested, by the ones listed, are likely to draw less power and not have as big of clock changes.

I'm waiting now, right now, for a new PSU for my test rig FOR THIS EXACT problem, noisy -12V. The PSU appears to work fine on many boards except a few select ones.


Not to say it IS the PSU, but I would not be so quick to eliminate it as a potential cause.

Could even be the board's VRM, too...for me, anything with capacitors is a potential cause for issues that crop up like this.
I will check the Page File, but I'm almost sure it wont change a thing.

As for PSU, it is rather new; it does handle ASUS GTX 670 2GB with no problems.

BUT I must say the problems started while playing Assassins Creed 3 hmm...

ALSO, the W difference between Celeron G550 (65W) and i5 3570K (77W) is very little.

Last edited by jojo24; Jan 9, 2013 at 08:18 PM.
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 08:18 PM   #14
Crap Daddy
2000 Posts
 
Crap Daddy's Avatar
 
Join Date: Oct 2010
Posts: 2,291 (2.44/day)
Thanks: 949
Thanked 963 Times in 671 Posts

System Specs

What make is the PSU? Have you tried to take out the GTX670 and only use the integrated GPU?
Crap Daddy is offline  
Reply With Quote
Old Jan 9, 2013, 08:22 PM   #15
Tatty_One
Senior(Citizen)Moderator
 
Tatty_One's Avatar
 
Join Date: Jan 2006
Location: Worcestershire, UK
Posts: 12,746 (4.75/day)
Thanks: 1,093
Thanked 1,936 Times in 1,437 Posts
Send a message via AIM to Tatty_One

System Specs

9c is usually one of two things, either:

1. More VCore required or
2. More QPI/VTT volts required (most likely solution)

Try each of them, bet it solves it

I have a list of about 20 common error codes related to Bloomfield, SB and IB and it has always worked for me, rarely wrong!
__________________
Tatty_One is offline  
Reply With Quote
Old Jan 9, 2013, 08:22 PM   #16
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Quote:
Originally Posted by Crap Daddy View Post
What make is the PSU? Have you tried to take out the GTX670 and only use the integrated GPU?
Of course, that's the first thing I did. The only parts involded are: two mobos, two types of kingston ram, same PSU and two CPUs ( and DVD-rom or USB key for Windows install ) That's it.

Again, all of these parts are working, except when combined with i5 3570K.
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 08:23 PM   #17
cadaveca
My name is Dave
 
cadaveca's Avatar
 
Join Date: Apr 2006
Location: The Great White North
Posts: 10,773 (4.14/day)
Thanks: 4,496
Thanked 5,231 Times in 3,211 Posts

System Specs

Ok, then I'd think CPU as well, might as well contact Intel to swap it out. It does happen..it's rare, but not utterly uncommon.

Quote:
Originally Posted by Tatty_One View Post
9c is usually one of two things, either:

1. More VCore required or
2. More QPI/VTT volts required (most likely solution)

Try each of them, bet it solves it

I have a list of about 20 common error codes related to Bloomfield, SB and IB and it has always worked for me, rarely wrong!


When OC'd, sure, but at stock, there should be no need for such adjustments. Not all those codes we have listed there apply to IVB either, specifically the QPI/VTT thing.
__________________
Gadgets, Phones, Tablets, Cameras, TVs, HiFi...NextPowerUp


-Only real men play games THIS way.
cadaveca is offline  
Reply With Quote
Old Jan 9, 2013, 08:25 PM   #18
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Quote:
Originally Posted by Tatty_One View Post
9c is usually one of two things, either:

1. More VCore required or
2. More QPI/VTT volts required (most likely solution)

Try each of them, bet it solves it

I have a list of about 20 common error codes related to Bloomfield, SB and IB and it has always worked for me, rarely wrong!
BUT HOW comes that it worked for 5 months in a row?? I didn't touch UEFI bios before.
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 08:26 PM   #19
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Okay then, I will presume it's the faulty i5 3570K.

Thank you all for your time/help!
jojo24 is offline  
Reply With Quote
Old Jan 9, 2013, 08:36 PM   #20
eidairaman1
Eligible for custom title
 
eidairaman1's Avatar
 
Join Date: Jul 2007
Location: HTX
Posts: 10,078 (4.68/day)
Thanks: 1,359
Thanked 1,159 Times in 1,035 Posts
Send a message via MSN to eidairaman1

System Specs

Quote:
Originally Posted by jojo24 View Post
Okay then, I will presume it's the faulty i5 3570K.

Thank you all for your time/help!
considering you dont have another motherboard to test that chip in
__________________
Athlon XP USERS with COD 4 FIX
http://www.techsupportforum.com/foru...ls-202011.html
http://www.howorks.com/2011/02/24/ho...-memory-limit/
“Sometimes my level of fail is unprecedented.” -TheMailMan78
“This is what the force of a thousand suns looks like.” -3870x2
eidairaman1 is offline  
Reply With Quote
The Following User Says Thank You to eidairaman1 For This Useful Post:
Old Jan 9, 2013, 09:49 PM   #21
Exeodus
500 Posts
 
Exeodus's Avatar
 
Join Date: Oct 2005
Location: A suburb of Chicago, IL
Posts: 581 (0.21/day)
Thanks: 196
Thanked 156 Times in 88 Posts

System Specs

Quote:
Originally Posted by Tatty_One View Post
9c is usually one of two things, either:

1. More VCore required or
2. More QPI/VTT volts required (most likely solution)

Try each of them, bet it solves it

I have a list of about 20 common error codes related to Bloomfield, SB and IB and it has always worked for me, rarely wrong!
Care to post that list? Could be helpful to a lot of us
Exeodus is offline  
Reply With Quote
Old Jan 9, 2013, 09:51 PM   #22
cadaveca
My name is Dave
 
cadaveca's Avatar
 
Join Date: Apr 2006
Location: The Great White North
Posts: 10,773 (4.14/day)
Thanks: 4,496
Thanked 5,231 Times in 3,211 Posts

System Specs

Quote:
Originally Posted by Exeodus View Post
Care to post that list? Could be helpful to a lot of us
It's less help than you'd think, really.

but here you go:

http://www.techpowerup.com/forums/sh...d.php?t=140238
__________________
Gadgets, Phones, Tablets, Cameras, TVs, HiFi...NextPowerUp


-Only real men play games THIS way.
cadaveca is offline  
Reply With Quote
Old Jan 10, 2013, 08:17 AM   #23
Tatty_One
Senior(Citizen)Moderator
 
Tatty_One's Avatar
 
Join Date: Jan 2006
Location: Worcestershire, UK
Posts: 12,746 (4.75/day)
Thanks: 1,093
Thanked 1,936 Times in 1,437 Posts
Send a message via AIM to Tatty_One

System Specs

Quote:
Originally Posted by jojo24 View Post
BUT HOW comes that it worked for 5 months in a row?? I didn't touch UEFI bios before.
There was a minor issue talked about in the Gigabyte support forums about 18 months ago claiming stability issues with some H77 boards (the budget ones I think) not holding consistent QPI voltages when set to auto, if I remember rightly those few (and thats all it was) who set the volts manually solved the problem, not sure if any later Bios releases addressed the issue because as I said, I don't think it was that widespread, of course that might not be what is causing your issue at all, just thought it might be worth trying before you return the CPU.

Quote:
Originally Posted by Exeodus View Post
Care to post that list? Could be helpful to a lot of us
Mine is different to Dave's but only a paper copy, there are a few more on my list and there is a little more detail within the explanations with some specific SB and IB updates on it, when I have a few I will type it up
__________________
Tatty_One is offline  
Reply With Quote
Old Jan 10, 2013, 01:48 PM   #24
jojo24
5 Posts
 
Join Date: Jan 2013
Posts: 11 (0.08/day)
Thanks: 0
Thanked 0 Times in 0 Posts

Quote:
Originally Posted by eidairaman1 View Post
considering you dont have another motherboard to test that chip in
I have more than one LGA1155 mobo to test it on, and I did. Please read the first post.

I sent the "faulty" i5 3570K back so that's that.
jojo24 is offline  
Reply With Quote
Old Jan 10, 2013, 03:27 PM   #25
cadaveca
My name is Dave
 
cadaveca's Avatar
 
Join Date: Apr 2006
Location: The Great White North
Posts: 10,773 (4.14/day)
Thanks: 4,496
Thanked 5,231 Times in 3,211 Posts

System Specs

Quote:
Originally Posted by Tatty_One View Post
Mine is different to Dave's but only a paper copy, there are a few more on my list and there is a little more detail within the explanations with some specific SB and IB updates on it, when I have a few I will type it up
I'd love to see it myself. That other list is good for older platforms, but SB/SBE/IVB have different codes even from one to the next, and many codes can indicate more than one type of fault.

Personally, I have this bookmarked, perhaps you can make use of it.:

http://msdn.microsoft.com/en-us/libr...(v=vs.85).aspx

My favorite is this one:

0xDEADDEAD - MANUALLY_INITIATED_CRASH1


The Double Dead BSOD.

__________________
Gadgets, Phones, Tablets, Cameras, TVs, HiFi...NextPowerUp


-Only real men play games THIS way.
cadaveca is offline  
Reply With Quote
The Following 2 Users Say Thank You to cadaveca For This Useful Post:
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
[WTB] 3570k madmike0408 Buy/Sell/Trade/Giveaway Forum 2 Dec 26, 2012 02:59 AM
i5-3570k or i7-3770k? Sasqui System Builder's Advice 68 Oct 22, 2012 02:36 PM
i5 2500K or i5 3570K gopal General Hardware 29 Aug 2, 2012 04:59 PM
[FS][US] FS: i5 3570k $190 mikecdm Buy/Sell/Trade/Giveaway Forum 0 Jun 28, 2012 07:23 PM
Diamond Responds to Faulty Supply Issue, Claims Only 188 units Faulty btarunr News 10 Sep 27, 2008 06:32 AM


All times are GMT. The time now is 04:34 AM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
no new posts