My smartphone is totaled..what can I do to get the data?

[happita]

I have a Samsung Galaxy S1 (Captivate) with AT&T. It took it's last dive from my hands and is now cracked up pretty badly on Sunday. After it happened, the screen was extremely faded and green colored. Faded in and out when I turned it on (like a blind's shutters every 5-10 seconds it was on). I turned it off and figured I save battery, but after I turn it on today, screen is completely black now, but I still hear new notifications through the speaker. My 2-year contract ended in October 2012, but I still use the phone and pay AT&T every month to keep the line open. What courses of action can I take to try and get the screen/phone working again so that I can take data off of it?

p.s. I have pretty much everything saved on the phone memory (I do not have an external sd card attached to it)

Wasn't sure this was the appropriate section to post this under, mods please move if necessary.

[BarbaricSoul]

go buy or file a insurance claim and get a new phone and have AT&T transfer everything from your S1 to your new phone.

[NdMk2o1o]

Originally Posted by happita

I have a Samsung Galaxy S1 with AT&T. It took it's last dive from my hands and is now cracked up pretty badly on Sunday. After it happened, the screen was extremely faded and green colored. Faded in and out when I turned it on (like a blind's shutters every 5-10 seconds it was on). I turned it off and figured I save battery, but after I turn it on today, screen is completely black now, but I still hear new notifications through the speaker. My 2-year contract ended in October 2012, but I still use the phone and pay AT&T every month to keep the line open. What courses of action can I take to try and get the screen/phone working again so that I can take data off of it?

p.s. I have pretty much everything saved on the phone memory (I do not have an external sd card attached to it)

Wasn't sure this was the appropriate section to post this under, mods please move if necessary.

Silly question (perhaps) though while it's on and has a black screen as it still giving notifications have you tried connecting it to your PC to see if you can browse and salvage the data on it?

[Bo$$]

Get the screen replaced. Backup buy a new one

[the54thvoid]

Originally Posted by NdMk2o1o

Silly question (perhaps) though while it's on and has a black screen as it still giving notifications have you tried connecting it to your PC to see if you can browse and salvage the data on it?

+1 to this. Sounds like a no brainer if the phone is still technically working.

[happita]

I tried to use the phone's microUSB to USB dongle to plug into the PC once and I think it just automatically charges. I think since Android and Windows are 2 completely different operating systems it would make sense, but I will try it again and see if any notification pops up when I do. I will try it when I get home in a few hours and report back here.

[Kantastic]

If the touch function still works, see if you can output the phone to your TV.

[the54thvoid]

Originally Posted by happita

I tried to use the phone's microUSB to USB dongle to plug into the PC once and I think it just automatically charges. I think since Android and Windows are 2 completely different operating systems it would make sense, but I will try it again and see if any notification pops up when I do. I will try it when I get home in a few hours and report back here.

Yes, you could be right. My HTC defaulted to charge only. Had to use screen to select the storage option. My Nexus 4 default to media device and charge. Better option. Not useful to you though

[m1dg3t]

You need Samsung Kies to access your fone from PC, without it you'll only charge... You should be able to get your stuff off it, if not AT&T will prolly charge you like $10 to do it. Good luck!

You can get the kies software from Samsung site directly...

[NdMk2o1o]

Originally Posted by happita

I tried to use the phone's microUSB to USB dongle to plug into the PC once and I think it just automatically charges. I think since Android and Windows are 2 completely different operating systems it would make sense, but I will try it again and see if any notification pops up when I do. I will try it when I get home in a few hours and report back here.

Sounds like the phones fine the screen is just bust, you can get replacement screens a plenty off eBay

[exodusprime1337]

Originally Posted by m1dg3t

You need Samsung Kies to access your fone from PC, without it you'll only charge... You should be able to get your stuff off it, if not AT&T will prolly charge you like $10 to do it. Good luck!

You can get the kies software from Samsung site directly...

Couldn't be any more wrong here my friend. Just pointing that out. Samsung phones will allow MTP mode without any drivers installed whatsoever. The only real difference is that some phones are set to automatically charge only, mine both s1 s3, note, and note2 all were set differently, my note 2 automatically opens up the file browser provided it isn't locked.

[1freedude]

Did you put custom from on it? Or is it stock? Find screenshots of stock from choices when plugged into USB. This could help you "see" where to press to activate mass storage.

Or, get one from Craigslist cheap and swap your guts into it. Easy as pie.

Or, use TV out if you set it up...like Kantastic said

[happita]

Just checked the screen again, it is unaccessible in terms of doing pretty much anything touch-wise. Phone just defaulted to charging only when I plugged it in unfortunately. My phone is stock. No custom rom installed, don't even know how to do it anyway.

Originally Posted by m1dg3t

You need Samsung Kies to access your fone from PC, without it you'll only charge... You should be able to get your stuff off it, if not AT&T will prolly charge you like $10 to do it. Good luck!

You can get the kies software from Samsung site directly...

So your saying I could get the Samsung Kies application, download it onto my PC and it should give me an option to access files on my phone?

[cadaveca]

Originally Posted by happita

download it onto my PC and it should give me an option to access files on my phone?

Nope. You need the phone to display a code to input to kies so it recognizes it as a device.

OR was that over wifi...crap, cannot remember.

[qubit]

Originally Posted by happita

I tried to use the phone's microUSB to USB dongle to plug into the PC once and I think it just automatically charges. I think since Android and Windows are 2 completely different operating systems it would make sense, but I will try it again and see if any notification pops up when I do. I will try it when I get home in a few hours and report back here.

Sorry to hear about this. Can't be too nice.

You might just need an application from Samsung's website to access the data, perhaps? If not, due perhaps to some sort of silly corporate rivalry, then is there such an application for Linux for it?

[m1dg3t]

I don't know anything. I own a Galaxy s2. I guess your only option is to smash it some more

[1freedude]

Tell you what...I have a T-Mobile sgs t959...broken screen I'll send you. It works, but I don't know if they will work together. Or you can send it to me to try. I'm at work, but can send proof later I know what I'm doing.


Dave, I think you are thinking of kies air. I use it, but it needs configuring.

[JrRacinFan]

@happita

What kind of data are you trying to pull?

[happita]

Originally Posted by qubit

Sorry to hear about this. Can't be too nice.

You might just need an application from Samsung's website to access the data, perhaps? If not, due perhaps to some sort of silly corporate rivalry, then is there such an application for Linux for it?

I never used Linux before, so I don't know, you got me by the short hairs

Originally Posted by cadaveca

Nope. You need the phone to display a code to input to kies so it recognizes it as a device.

Then my phone will be useless in that aspect because the screen is not useable in the least.

Originally Posted by JrRacinFan

@happita

What kind of data are you trying to pull?

My necessary files are my Sound Recorder files (default audio recording app...don't know what format they are recorded in) and my Memo files (default note taking app)

Other files which arent necessary, but would be great to pull are also my pictures and recorded videos.

[Bo$$]

Originally Posted by cadaveca

OR was that over wifi...crap, cannot remember.

Thats over WiFi will work normally.

Definitely give kies a go! i think you can pull everything from the phone, i might need to ask my brother how it works though

[BrooksyX]

You could probably use ADB to pull all the files off of the phone.

[tokyoduong]

Go to the ATT store and have the tech do it. I've trashed many phones for various reasons. They've got it down to a science at the store for all the phones they carry. They always do it for me for free and much faster than I can do it.

[de.das.dude]

buy a nokia next time. i drop my phones and stuff a lot so it helps.

[brandonwh64]

Do you remember if you had debug enabled on that phone? If you did, I have a program that you can use to connect your phone via USB and control it like VNC. I used this program for about 4 months on my broken screen thunderbolt.

[BrooksyX]

Originally Posted by brandonwh64

Do you remember if you had debug enabled on that phone? If you did, I have a program that you can use to connect your phone via USB and control it like VNC. I used this program for about 4 months on my broken screen thunderbolt.

Oh shoot didnt think about that. Probably SOL with ADB if his phone isnt in debug mode.