Severe issues with newly installed GTX 670

[ericfomley]

Hello, I just recieved my newest graphics card in the mail today its the Gigabyte Geforce GTX 670 Windforce 2 GB graphics card. I removed my old card and uninstalled all of its related drivers (it was an AMD 6870) and then proceeded to the nvidia website to install all of the newest drivers for my card. installation went smoothly and I immediately jumped into far cry 3 after all of my updating and restarting and such was complete. I found that I could only play for 5 minutes or less when it would freeze, sound picture and everything so I would have to do a forced shutdown my holding down my power button. I thought it was a freak incident then found it to continue happening. I went from running it on 1080p ultra dx11 to 720p low dx9 and the same duration would happen no matter how i edited the settings. I then went to borderlands 2 and planetside 2 and found the same issue happening there only i would be able to play for 20 minutes or so before the freezin and restarting. I then went in and removed all the driver information and installed older versions of the drivers and found the same issue was at hand. so i played around with installing different versions and always made sure they were clean installs. I am now again running the latest version and dont know what to do. I went through and it looks like all of my components are up to date, so whats up? Also, I made sure i had the latest version of direct x 11
My specs:
Windows 8 64 Bit
10GB Ripjaws Ram
Gigabyte GTX 670
Sandy Bridge Intel core i3-2105
ASUS P8H61-M motherboard
850W PSU
Please help!

[TheMailMan78]

Originally Posted by ericfomley

Hello, I just recieved my newest graphics card in the mail today its the Gigabyte Geforce GTX 670 Windforce 2 GB graphics card. I removed my old card and uninstalled all of its related drivers (it was an AMD 6870) and then proceeded to the nvidia website to install all of the newest drivers for my card. installation went smoothly and I immediately jumped into far cry 3 after all of my updating and restarting and such was complete. I found that I could only play for 5 minutes or less when it would freeze, sound picture and everything so I would have to do a forced shutdown my holding down my power button. I thought it was a freak incident then found it to continue happening. I went from running it on 1080p ultra dx11 to 720p low dx9 and the same duration would happen no matter how i edited the settings. I then went to borderlands 2 and planetside 2 and found the same issue happening there only i would be able to play for 20 minutes or so before the freezin and restarting. I then went in and removed all the driver information and installed older versions of the drivers and found the same issue was at hand. so i played around with installing different versions and always made sure they were clean installs. I am now again running the latest version and dont know what to do. I went through and it looks like all of my components are up to date, so whats up? Also, I made sure i had the latest version of direct x 11
My specs:
Windows 8 64 Bit
10GB Ripjaws Ram
Gigabyte GTX 670
Sandy Bridge Intel core i3-2105
ASUS P8H61-M motherboard
850W PSU
Please help!

Well it could be some left over ATI drivers that are causing the issue. I would uninstall EVERYTHING using this guide.
http://www.techpowerup.com/forums/sh...ad.php?t=52502

Also check the event viewer and see what error it was throwing right before the kernel power error (hard restart). This MIGHT help us out.

[95Viper]

^What TheMailMan78 said...^

And, have you checked the temps (at idle and 100% usage) on the new card?

And, just out of curiosity... What model/brand is the PSU?

[Mussels]

my advice would be to put the AMD card back in, and install its drivers and see if it still works. this would rule out any random hardware failure (for example - you could have damaged a stick of RAM, or forgotton to plug in a fan somewhere. if the old card has the same problems you KNOW its not the new card at fault)

[ericfomley]

Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 1/29/2013 1:16:33 PM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: Bob
Description:
The driver \Driver\igfx failed to load for the device PCI\VEN_8086&DEV_0112&SUBSYS_844D1043&REV_09\3&115 83659&0&10.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2013-01-29T21:16:33.334129300Z" />
<EventRecordID>1568</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>Bob</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DriverNameLength">60</Data>
<Data Name="DriverName">PCI\VEN_8086&amp;DEV_0112&amp;SU BSYS_844D1043&amp;REV_09\3&amp;11583659&amp;0&amp; 10</Data>
<Data Name="Status">3221226092</Data>
<Data Name="FailureNameLength">12</Data>
<Data Name="FailureName">\Driver\igfx</Data>
<Data Name="Version">0</Data>
</EventData>
</Event>

[erocker]

Go into your bios and turn off your iGPU.

[LDNL]

Originally Posted by ericfomley

The driver \Driver\igfx failed to load for the device

The intergrated graphics on the cpu maybe be the cause of the issue. Like Erocker said go into the bios and put primary video device on PCIE from IGP

[lordjohn]

run 3dmark 11 and see if it passes, try 3dmark with high settings, and see if it passes. try other games, if all fails,
check gpu temps by gpu-z,
if possible, get another hdd and do a clean install which rules out any driver problems.
only one card, so psu should be ok,

[tokyoduong]

I was going to say PSU at first because it sounds exactly like a power issue. Your log shows integrated GPU trying to work but errored out. Disable via bios and get back to us with the result. Maybe the AMD drivers doesn't want to recognize the NVIDIA cards lol.

[ericfomley]

Ok so I installed that program, removed any former onboard video drivers and amd drivers and did a clean install of the nvidia drivers. I noticed improvement in the boot up of the computer. (Before this i noticed that my monitor wouldnt turn in until log in). I went into the bios and disabled the integrated graphics and set the primary as the pci. I launched far cry 3 and its not getting past the initial load screen for some reason now so i reinstalled it and still cant get past it to test if the card is working. is this another problem due to my card?

[Sasqui]

Originally Posted by ericfomley

Ok so I installed that program, removed any former onboard video drivers and amd drivers and did a clean install of the nvidia drivers. I noticed improvement in the boot up of the computer. (Before this i noticed that my monitor wouldnt turn in until log in). I went into the bios and disabled the integrated graphics and set the primary as the pci. I launched far cry 3 and its not getting past the initial load screen for some reason now so i reinstalled it and still cant get past it to test if the card is working. is this another problem due to my card?

When you get into windows, downclock the GPU and memory by a significant amount, then try launching FC3 again. It's probably a bad card or poor OEM heasink installation job.

[lordjohn]

Originally Posted by ericfomley

Ok so I installed that program, removed any former onboard video drivers and amd drivers and did a clean install of the nvidia drivers. I noticed improvement in the boot up of the computer. (Before this i noticed that my monitor wouldnt turn in until log in). I went into the bios and disabled the integrated graphics and set the primary as the pci. I launched far cry 3 and its not getting past the initial load screen for some reason now so i reinstalled it and still cant get past it to test if the card is working. is this another problem due to my card?

if 3dmark fails, it is ur card, mostly. but if game fails, it maybe driver, windows, etc.

[ericfomley]

Ok so i did unigine's Heaven dx11 benchmark and I averaged 80 fps with everything turned up to max so I think the card is working great

[lordjohn]

Originally Posted by ericfomley

Ok so i did unigine's Heaven dx11 benchmark and I averaged 80 fps with everything turned up to max so I think the card is working great

get gup-z and load file to text, so you know what happen to your gpu when game is freezed.

[TheMailMan78]

Originally Posted by ericfomley

Ok so i did unigine's Heaven dx11 benchmark and I averaged 80 fps with everything turned up to max so I think the card is working great

I assume you turned off the iGPU? If not what did you do different? I ask because a single bench proves nothing if you didn't change anything.

[ericfomley]

My bios does not have a direct on/off switch for the igpu i enable the pci to be used and disabled the igpu features and uninstalled the drivers, is there more that i'm missing? Also it does not have a clear way to allocate power to it. its a pci 3.0 capable card and my motherboard is 2.0 is there a need for me to mess with power, if so how? I have an 850W Ultra X3 Psu, thanks and sorry im so noob, my other video cardss were breeze to install

[ericfomley]

also on the option of choosing primary boot graphics option i switched it from igpu to peg/igpu, it was the only other option in the bios, same results

[TheMailMan78]

Play a game and see what happens. Do not mess with any power settings in the bios.

[tokyoduong]

I've never had to disable any integrated graphics, it had always done it by itself for for me when I install a graphics card. This is after over 20 PCs I've already built starting since the Athlon 1700+.

[TheMailMan78]

Originally Posted by tokyoduong

I've never had to disable any integrated graphics, it had always done it by itself for for me when I install a graphics card. This is after over 20 PCs I've already built starting since the Athlon 1700+.

If you don't use it then disable it. No point in it and every PC is different. If disabling it fixed his issue then guess what? It was the iGPU. If not then we will have to figure it out.

[tokyoduong]

Originally Posted by ericfomley

My bios does not have a direct on/off switch for the igpu i enable the pci to be used and disabled the igpu features and uninstalled the drivers, is there more that i'm missing? Also it does not have a clear way to allocate power to it. its a pci 3.0 capable card and my motherboard is 2.0 is there a need for me to mess with power, if so how? I have an 850W Ultra X3 Psu, thanks and sorry im so noob, my other video cardss were breeze to install

try disabling it through device manager in windows

[TheMailMan78]

Originally Posted by tokyoduong

try disabling it through device manager in windows

He said it was working now. But he needs to game for a few hours to confirm. Benches prove ZERO when it comes to stability. I wouldn't have him mess with anything yet.

[ericfomley]

So after all the tweaking today as of right now i still have the computer freeze issue in games. Though since the beginning of the day i am able to go longer its more of a 10 minutes before freeze instead of a 5 minutes before freeze, what next?

[MT Alex]

Originally Posted by ericfomley

Also it does not have a clear way to allocate power to it. its a pci 3.0 capable card and my motherboard is 2.0 is there a need for me to mess with power, if so how? I have an 850W Ultra X3 Psu, thanks and sorry im so noob, my other video cardss were breeze to install

Just to be sure, did you plug in the two 6 pin PCI-E connectors on the top of the card?

[xvi]

Originally Posted by MT Alex

Just to be sure, did you plug in the two 6 pin PCI-E connectors on the top of the card?

^ This and also check your temperatures with GPU-z.