Speed slow at night

mrthanhnguyen · Feb 10, 2013, 01:12 AM

I have charter service at my home. 30/4 package. Its fine through day, but the speed goes down round 5pm to 10pm everyday, 5mbps down, 4 mbps up. I contacted charter, and they say its due to my router. I have changed 3 routers and they have the same thing. The latest router I got now is netgear r6300, the previous are wndr3700 and wndr4500. Is it because their service or something wrong?

Radical_Edward · Feb 10, 2013, 01:14 AM

They lied. Night time is normally perk internet usage time. So, it's more likely that they've over saturated the equipment in your area than something on your end.

n3rdf1ght3r · Feb 10, 2013, 01:15 AM

That happens to me with Rogers. For me its just because Rogers is stupid and that everyone on my street uses it so it slows down when everyone is using it at the same time.

jmcslob · Feb 10, 2013, 01:21 AM

I have just the opposite problem...I get slow speeds all day until eh~ 11:30pm and then it starts to slow down again at about 6am

newtekie1 · Feb 10, 2013, 01:50 AM

Pretty normal, everyone is getting home from school/work and starting to use the internet. So the internet in your area has to deal with more traffic, and it gets slower.

drdeathx · Feb 10, 2013, 02:46 AM

Quote:

Originally Posted by Radical_Edward

They lied. Night time is normally perk internet usage time. So, it's more likely that they've over saturated the equipment in your area than something on your end.

+1. They bastardize the routing for the cheapest way and charge more for better up and down which you never get then they lie to you....... IP's should be castrated.

Spaceman Spiff · Feb 10, 2013, 02:54 AM

I've got Charter as well and I have the same problem. Same U/D plan and all. You can change your router all you want and it will not make a difference. If you try to contact them, they will send someone out to your location and they only come during business hours 9-5. Likely your speeds will be 30/4 when they are there and will tell you the problem is on your end and charge you for the visit. This shit makes online games painful. It's over saturation as has already been said.

Are you on a military base? The only provider I have on my base is Charter so they can pretty much do whatever the hell they want.

"IP's should be castrated." Amen my friend.

PS. F**k Charter

mrthanhnguyen · Feb 10, 2013, 03:13 AM

One of their agency told me to plug the modem directly to your pc and do a speedtest. I did that and got the same download and upload when I plug from a router to my pc. I get back to them and they said its my modem. They have ordered a replacement modem for me. Don't know if they have a little knowledge or not because if its the modem or router, it should be slow all day, not only at night like this.

newtekie1 · Feb 10, 2013, 03:19 AM

Quote:

Originally Posted by mrthanhnguyen

Don't know if they have a little knowledge or not because if its the modem or router, it should be slow all day, not only at night like this.

Pretty much. But they have to do everything they can to push blame away from the actual service.

LagunaX · Feb 10, 2013, 03:23 AM

My internet used to be blazing fast 1-2 years ago. But when streaming netflix and other such bandwidth hogs became popular on every home in my neighborhood my speeds dropped to the guaranteed minimum speed for mid level high speed cable, especially at night when everyone got home.

TacoTown · Feb 10, 2013, 06:37 AM

Quote:

Originally Posted by mrthanhnguyen

One of their agency told me to plug the modem directly to your pc and do a speedtest. I did that and got the same download and upload when I plug from a router to my pc. I get back to them and they said its my modem. They have ordered a replacement modem for me. Don't know if they have a little knowledge or not because if its the modem or router, it should be slow all day, not only at night like this.

Are you with distributel? They said the exact same thing to me, and the speeds were super slow until upgraded to a slightly faster speed and all of a sudden my problems were gone. :c Buncha assholes.

remixedcat · Feb 10, 2013, 07:30 AM

The only thing that's slow for me right now if youtube... and everyone's complaining about that!!! no matter what connection is used for it... people with enterprise connections and the best routers are complaining.....

Feb 10, 2013, 01:12 AM	#1
mrthanhnguyen Join Date: Aug 2011 Posts: 151 (0.24/day) Thanks: 0 Thanked 4 Times in 4 Posts System Specs	Speed slow at night I have charter service at my home. 30/4 package. Its fine through day, but the speed goes down round 5pm to 10pm everyday, 5mbps down, 4 mbps up. I contacted charter, and they say its due to my router. I have changed 3 routers and they have the same thing. The latest router I got now is netgear r6300, the previous are wndr3700 and wndr4500. Is it because their service or something wrong?

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Feb 10, 2013, 01:14 AM	#2
Radical_Edward Join Date: Jan 2010 Location: Oregon, USA Posts: 3,139 (2.58/day) Thanks: 2,559 Thanked 1,964 Times in 1,073 Posts System Specs	They lied. Night time is normally perk internet usage time. So, it's more likely that they've over saturated the equipment in your area than something on your end. __________________ My heatware My FS thread Solaris Utility DVD TacticalHandleGaming

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Feb 10, 2013, 01:15 AM	#3
n3rdf1ght3r Join Date: Feb 2012 Location: Toronto, Ontario, Canada Posts: 213 (0.46/day) Thanks: 134 Thanked 157 Times in 63 Posts System Specs	That happens to me with Rogers. For me its just because Rogers is stupid and that everyone on my street uses it so it slows down when everyone is using it at the same time. __________________ CPU crunchers- (12 Cores + 18 Threads) i7 960/i5 3210m/C2Q QX6700/PD 935 GPU crunchers- (864 CUDA cores + 1408 Shaders) GTX 570/GTX 650m/Radeon 6950 FREE ARMA III KEYS!

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Feb 10, 2013, 01:21 AM	#4
jmcslob Join Date: Mar 2009 Location: Internet Heaven Posts: 2,705 (1.77/day) Thanks: 782 Thanked 422 Times in 326 Posts System Specs	I have just the opposite problem...I get slow speeds all day until eh~ 11:30pm and then it starts to slow down again at about 6am __________________ Where to get Wireless drivers Solve Sleep Issues

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Feb 10, 2013, 01:50 AM	#5
newtekie1 Semi-Retired Folder Join Date: Nov 2005 Location: Indiana Posts: 17,752 (6.48/day) Thanks: 780 Thanked 5,115 Times in 3,706 Posts System Specs	Pretty normal, everyone is getting home from school/work and starting to use the internet. So the internet in your area has to deal with more traffic, and it gets slower. __________________ Rig1: System Specs. Rig2: A8-5600K@4.4GHz / AsRock FM2A75 Pro4 / 8GB Corsair DDR3-1600 9-9-9-24 / HD7560D / Samsung DVD-Burner / 1.5TB WD Green + 3x3TB WD RED in RAID5 Rig3: Athlon X2 4200+ / M4A79 Deluxe / 4GB G.Skill Pi DDR2-800 4-4-4-12 / GT430 / Sony DVD-Burner / 500GB WD Rig4: Phenom II x6 1605T @ 3.6GHz / Asus M5A99X Evo / 8GB PNY DDR3-1600 9-9-9 / GTX470 & GTX470 / Samsung DVD-Burner / 1.5TB Seagate

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Feb 10, 2013, 02:54 AM	#7
Spaceman Spiff Join Date: Mar 2007 Location: Virginia, USA Posts: 410 (0.18/day) Thanks: 188 Thanked 88 Times in 72 Posts System Specs	I've got Charter as well and I have the same problem. Same U/D plan and all. You can change your router all you want and it will not make a difference. If you try to contact them, they will send someone out to your location and they only come during business hours 9-5. Likely your speeds will be 30/4 when they are there and will tell you the problem is on your end and charge you for the visit. This shit makes online games painful. It's over saturation as has already been said. Are you on a military base? The only provider I have on my base is Charter so they can pretty much do whatever the hell they want. "IP's should be castrated." Amen my friend. PS. F*k Charter __________________ Last edited by Spaceman Spiff; Feb 10, 2013 at 03:00 AM.*

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Feb 10, 2013, 03:13 AM	#8
mrthanhnguyen Join Date: Aug 2011 Posts: 151 (0.24/day) Thanks: 0 Thanked 4 Times in 4 Posts System Specs	One of their agency told me to plug the modem directly to your pc and do a speedtest. I did that and got the same download and upload when I plug from a router to my pc. I get back to them and they said its my modem. They have ordered a replacement modem for me. Don't know if they have a little knowledge or not because if its the modem or router, it should be slow all day, not only at night like this.

Feb 10, 2013, 03:23 AM	#10
LagunaX Join Date: Mar 2009 Posts: 957 (0.62/day) Thanks: 76 Thanked 274 Times in 186 Posts System Specs	My internet used to be blazing fast 1-2 years ago. But when streaming netflix and other such bandwidth hogs became popular on every home in my neighborhood my speeds dropped to the guaranteed minimum speed for mid level high speed cable, especially at night when everyone got home. __________________ i7-3770k 4.8ghz 1.21-1.24v Delidded 3231B415 i7-2600k 4.8ghz L041C108 1.32v PLL off Venomous-X Push/Pull Asus P8P67 Vanilla Samsung 30nm MV-3V4G3D/US 2x4GB @ 9-10-10-28 1T DDR3 2133 1.6v Diamond HD 7970 Corsair TX750W CM 690 II Advanced

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Feb 10, 2013, 07:30 AM	#12
remixedcat Join Date: May 2010 Posts: 1,188 (1.07/day) Thanks: 763 Thanked 250 Times in 192 Posts System Specs	The only thing that's slow for me right now if youtube... and everyone's complaining about that!!! no matter what connection is used for it... people with enterprise connections and the best routers are complaining..... __________________ System:Intel i5 3570K @ 3.4Ghz//ASRock Z77 Pro3//Coolemaster Hyper 212 Evo//16GB Corsair XMS3//EVGA Nvidia GTX 650Ti SSC 1GB//128GB Samsung 840 SSD/1.5TB Seagate HDD//Antec Three Hundred Two//620w Antec High Current Gamer HCG-620M//Windows Server 2012 x64 Standard Misc:Samsung SyncMaster P2350 23in@1920x1080+LG Flatron 19in 1440x900//IoSafe Fireproof ext 500GB HDD//Amped Wireless R20000G high power router//APC BackUPS XS1000 UPS Websites: AGNXNetworks//RemixedCat's Place Of Meow Blog

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