Problem with new video card/signal (7850)

[Franjul08]

I got a Gigabyte 7850 OC and it works awesome but When I start up the computer I cannot enter the BIOS...I never see an option, and when I press the key to enter it (Del) the startup process freezes and ..I'm forced to restart... when i hit the power button the screen is black and then appears the screen with windows loading... before the new video card.. the first thing on the screen when i hit the power button was the bios/mb stuff

please help

Mobo MSI 890GXM-G65
(this wasnt happening with my old video card)

i reset and updated the cmos but anything changed

[SK-1]

BIOS might not be displaying because of the graphics card and display combination. Is everything matched (1680x1050) up in CCC? Can you try another display?

[Franjul08]

Originally Posted by SK-1

BIOS might not be displaying because of the graphics card and display combination. Is everything matched (1680x1050) up in CCC? Can you try another display?

yes its everything matched

i dont think the display is causing the problem.. because my old video card worked fine with this same display and the integrated graphics too

[Law-II]

Hi

Boot into windows open Control Panel\All Control Panel Items\Programs and Features [uninstall catalyst control center - select: express uninstall]

Power down the PC and switch off the PSU [wait a couple of minutes] remove the Gigabyte 7850

Attach monitor to vga or DVI out from the motherboard

Power up the system enter bios [tap "Del" key]

CMOS Setup
Navigate to: Advanced Settings
Full Screen Logo Display ~ select: [Disabled]
Quick Booting ~ select: [Disabled]
Primary Graphic's Adapter ~ select: [PCI-E]

Press F10 to save
Pres Esc to exit

Power down the PC and switch off the PSU [wait a couple of minutes] install the Gigabyte 7850

Attach monitor to Gigabyte 7850

Power up the PC boot to windows and install drivers for Gigabyte 7850

atb (all the best)

Law-II

[RCoon]

Originally Posted by Law-II

Hi

Boot into windows open Control Panel\All Control Panel Items\Programs and Features [uninstall catalyst control center - select: express uninstall]

Power down the PC and switch off the PSU [wait a couple of minutes] remove the Gigabyte 7850

Attach monitor to vga or DVI out from the motherboard

Power up the system enter bios [tap "Del" key]

CMOS Setup
Navigate to: Advanced Settings
Full Screen Logo Display ~ select: [Disabled]
Quick Booting ~ select: [Disabled]
Primary Graphic's Adapter ~ select: [PCI-E]

Press F10 to save
Pres Esc to exit

Power down the PC and switch off the PSU [wait a couple of minutes] install the Gigabyte 7850

Attach monitor to Gigabyte 7850

Power up the PC boot to windows and install drivers for Gigabyte 7850

atb (all the best)

Law-II

In addition to this, it may appear in the BIOS as: PGI/PCI, which needs switching to PCI/PGI if I'm not mistaken? Not sure which boards this applies to.

[Franjul08]

Originally Posted by Law-II

Hi

Boot into windows open Control Panel\All Control Panel Items\Programs and Features [uninstall catalyst control center - select: express uninstall]

Power down the PC and switch off the PSU [wait a couple of minutes] remove the Gigabyte 7850

Attach monitor to vga or DVI out from the motherboard

Power up the system enter bios [tap "Del" key]

CMOS Setup
Navigate to: Advanced Settings
Full Screen Logo Display ~ select: [Disabled]
Quick Booting ~ select: [Disabled]
Primary Graphic's Adapter ~ select: [PCI-E]

Press F10 to save
Pres Esc to exit

Power down the PC and switch off the PSU [wait a couple of minutes] install the Gigabyte 7850

Attach monitor to Gigabyte 7850

Power up the PC boot to windows and install drivers for Gigabyte 7850

atb (all the best)

Law-II

I followed your instructions step by step... same problem

[jmcslob]

Use the onboard jumper to reset the CMOS or remove the battery for 30 seconds...this should force a reset and make the pc stop to have the date and time set...usually for MSI you will have to hit F2 before it will boot to windows

[Franjul08]

Originally Posted by jmcslob

Use the onboard jumper to reset the CMOS or remove the battery for 30 seconds...this should force a reset and make the pc stop to have the date and time set...usually for MSI you will have to hit F2 before it will boot to windows

i already did that... same problem

[Law-II]

Hi

Originally Posted by Franjul08

I followed your instructions step by step... same problem

ok, try going back to basics

-Test the vga card in another PC

-Remove the CPU [check pinouts] clear cmos [while cpu is removed]; reseat the CPU and fansink; boot with minimal hardware, one stick of RAM [seated in DIMM_1], reseat VGA card [able to boot to bios?: tapping "Del" key repeatedly] use PS2 keyboard

*If this works; add hardware back one peice at a time, check at each stage that you are able to enter bios

Note: bios [update ONLY] once all other avenues of trouble shooting are exhausted
-check mobo bios is up to date Note:*"download and execute the file in USB pen drive ONLY."*

Edit: Link - http://www.msi.com/language/

atb

Law-II

[Franjul08]

Originally Posted by Law-II

Hi



ok, try going back to basics

-Test the vga card in another PC

-Remove the CPU [check pinouts] clear cmos [while cpu is removed]; reseat the CPU and fansink; boot with minimal hardware, one stick of RAM [seated in DIMM_1], reseat VGA card [able to boot to bios?: tapping "Del" key repeatedly] use PS2 keyboard

*If this works; add hardware back one peice at a time, check at each stage that you are able to enter bios

Note: bios [update ONLY] once all other avenues of trouble shooting are exhausted
-check mobo bios is up to date Note:*"download and execute the file in USB pen drive ONLY."*

Edit: Link - http://www.msi.com/language/

atb

Law-II

thanks men... its a problem with the card :/ i tested it on my friends pc... same problem but thanks for your help

[drdeathx]

You may have another faulty piece of hardware

[Franjul08]

Originally Posted by drdeathx

You may have another faulty piece of hardware

why?