Odd issue with STEAM

sneekypeet · Jul 31, 2008, 08:18 PM

I recently got the gift of GRID in my STEAM account. I haven't played anything on steam in about 2 weeks maybe 3, but UT3 ram and the STEAM window functioned properly.

Here is my dilemma. I went to try to install the gift, and to my surprise I was greeted by STEAM with no words(see image)!

Now I brought this to erocker last night and we worked through some troubleshooting ideas, such as clean wipe and reinstall w/update, also making sure my Vista fonts were set to STEAMS supported list.

I have sent in a support ticket to STEAM to see what they have to say about it, but they seem to be a bit slow with providing a reply. So I come to you to see if anyone else has run into this issue previously, and how it was rectified.

Thanks, peet

The Haunted · Jul 31, 2008, 08:20 PM

You could backup your games data and reinstall steam. Maybe that would work?

sneekypeet · Jul 31, 2008, 08:22 PM

Quote:

Originally Posted by The Haunted

You could backup your games data and reinstall steam. Maybe that would work?

Didnt back up a thing...did a super clean wipe and reinstall/update 3 times already to be sure. I wanted no traces of any issues prior to trying to reinstall!

erocker · Jul 31, 2008, 08:24 PM

Install and enable freetype?

http://www.cedega.com/forum/viewtopi...f648a5c9a1b028

twicksisted · Jul 31, 2008, 08:33 PM

hey dude.... i recently had my account on steam hacked...
Anyways i wrote them a mail... (on the steam system) and diddnt get any response...
Since then I wrote another mail and told them that i heard nothing and was hacked off... and guess what... they responded in like 8 hours... and solved my problem

Id email them again...

Jul 31, 2008, 08:38 PM

like twick said, just spam their inbox with complaints, they'll have to take notice after a while. Tried googling your problem?

sneekypeet · Jul 31, 2008, 08:52 PM

I have googled for issues similar, and the link erocker provided is a good start. I have it installed but I have a game on download so I cant restart yet.

I do however have no issue spamming the support system...lol
If I don't get a response by ending hours pacific time I will commence the spamming!

Jul 31, 2008, 09:10 PM

Quote:

Originally Posted by sneekypeet

I have googled for issues similar, and the link erocker provided is a good start. I have it installed but I have a game on download so I cant restart yet.

I do however have no issue spamming the support system...lol
If I don't get a response by ending hours pacific time I will commence the spamming!

i cant blame you, its the only way to get attention some times.

Fuse-Wire · Jul 31, 2008, 09:15 PM

Quote:

Originally Posted by kyle2020

like twick said, just spam their inbox with complaints, they'll have to take notice after a while. Tried googling your problem?

Maybe the reason they are sooo busy is cos they have half thier complaints department working on half-life part 3!!
i just re-installed steam when that problem happened, only did when i tried downloading TF2 back onto my computer, ended up using the disc instead.

nick_1992 · Jul 31, 2008, 11:51 PM

it took me 2 days to get my account back after i got my steam account hacked (and it happens often from what i hear)

sneekypeet · Jul 31, 2008, 11:59 PM

Well as an update I have tried different skins, adding more fonts, nothing.

Im relly starting to wonder if the update killed my menus.

Jul 31, 2008, 08:18 PM	#1
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,009 (7.31/day) Thanks: 3,037 Thanked 5,487 Times in 3,950 Posts System Specs	Odd issue with STEAM I recently got the gift of GRID in my STEAM account. I haven't played anything on steam in about 2 weeks maybe 3, but UT3 ram and the STEAM window functioned properly. Here is my dilemma. I went to try to install the gift, and to my surprise I was greeted by STEAM with no words(see image)! Now I brought this to erocker last night and we worked through some troubleshooting ideas, such as clean wipe and reinstall w/update, also making sure my Vista fonts were set to STEAMS supported list. I have sent in a support ticket to STEAM to see what they have to say about it, but they seem to be a bit slow with providing a reply. So I come to you to see if anyone else has run into this issue previously, and how it was rectified. Thanks, peet __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

System Name:	His
Processor:	Intel i7 3770K Cooled with Swiftech Apogee Drive II
Motherboard:	Asus Maximus V Extreme
Cooling:	Swiftech MCR-320 Cooled With Corsair SP120 Fans
Memory:	4X4GB Corsair Dominator Platinum 2666 C11
Video Card:	Asus GTX680 Direct Cu II TOP
Hard Disk:	Corsair Force GT 180GB / Samsung Spinpoint F1 1TB
Optical Drive:	- - - - - - -
CRT/LCD Model:	Samsung 40" 120hz LCD
Case:	SilverStone Temjin TJ11
Sound Card:	Realtek on board > Sony receiver > Cerwin Vega's
PSU:	Corsair AX1200
Software:	Windows 7 Ultimate 64

System Name:	Personal slave
Processor:	Core i7 920 4.2 24/7 Lapped
Motherboard:	Biostar Tpower x58
Cooling:	Ek Supreme + DD Backplate, Thermochill 120.3, mcp655
Memory:	6Gb Gskill Black Pi ddr3 1600 8-7-7-19 1t
Video Card:	Hd7870LE (Tahiti) + DTek Fusion block
Hard Disk:	Wd 640gb black 32mb x2 Raid0 + 250gb backup
CRT/LCD Model:	Samsung T260 25.5"
Case:	Butchered p180b
Sound Card:	Creative X-Fi Extreme P.O.S.
PSU:	Enermax Revolution 85+ 950watt
Software:	Vista 64 bit
Benchmarks:	i7 920 c0 @ 4.6ghz

System Name:	His
Processor:	Intel i7 3770K Cooled with Swiftech Apogee Drive II
Motherboard:	Asus Maximus V Extreme
Cooling:	Swiftech MCR-320 Cooled With Corsair SP120 Fans
Memory:	4X4GB Corsair Dominator Platinum 2666 C11
Video Card:	Asus GTX680 Direct Cu II TOP
Hard Disk:	Corsair Force GT 180GB / Samsung Spinpoint F1 1TB
Optical Drive:	- - - - - - -
CRT/LCD Model:	Samsung 40" 120hz LCD
Case:	SilverStone Temjin TJ11
Sound Card:	Realtek on board > Sony receiver > Cerwin Vega's
PSU:	Corsair AX1200
Software:	Windows 7 Ultimate 64

Processor:	Intel i7 3770K @ 4.6ghz 1.256v
Motherboard:	Asus Maximus V Formula
Cooling:	Water
Memory:	2x4gb Patriot Viper 2133mhz 10-11-10-25 2T 1.55v
Video Card:	Sapphire HD 7970 1125/1575 1.14v
Hard Disk:	Crucial M4 128Gb / Corsair Force 3 120Gb / Samsung 240Gb / 2Tb Seagate
Optical Drive:	None
CRT/LCD Model:	Acheiva Shimian 27" IPS 2560x1440
Case:	Corsair 500R White
Sound Card:	Onboard
PSU:	NZXT Hale90 1Kw
Software:	Windows 8 x64

Jul 31, 2008, 08:20 PM	#2
The Haunted Join Date: Aug 2007 Location: QC, Canada Posts: 291 (0.14/day) Thanks: 40 Thanked 35 Times in 31 Posts System Specs	You could backup your games data and reinstall steam. Maybe that would work?

Jul 31, 2008, 08:24 PM	#4
erocker Senior Moderator Join Date: Jul 2006 Location: Milwaukee, WI. Posts: 31,944 (12.77/day) Thanks: 2,793 Thanked 12,309 Times in 7,827 Posts System Specs	Install and enable freetype? http://www.cedega.com/forum/viewtopi...f648a5c9a1b028

Jul 31, 2008, 08:33 PM	#5
twicksisted Join Date: Oct 2007 Location: London, UK Posts: 2,234 (1.09/day) Thanks: 391 Thanked 358 Times in 285 Posts System Specs	hey dude.... i recently had my account on steam hacked... Anyways i wrote them a mail... (on the steam system) and diddnt get any response... Since then I wrote another mail and told them that i heard nothing and was hacked off... and guess what... they responded in like 8 hours... and solved my problem Id email them again... __________________

System Name:	Cosmos S
Processor:	i7 2600K @4.4ghz
Motherboard:	Asus P8P67 Pro
Cooling:	Corair Hydro H100
Memory:	16GB Corsair Vengeance Blue DDR3 1600mhz
Video Card:	Asus Matrix GTX580 Platinum 1.5gb
Hard Disk:	Corsair GT 120GB SSD, 2TB WB Green, D-Link DNS320 NAS with 2TB Storage
Optical Drive:	Sony Blu-Ray & Pioneer DVD R/W
CRT/LCD Model:	BenQ 2420T 24" 120hz LED Monitor
Case:	Cosmos S Case, Logitech G15 keyboard, Logitech G500 Mouse
Sound Card:	Asus Xonar D2X PCI Express Audio
PSU:	Enermax Galaxy DXX 1000W
Software:	Windows 7 Premium 64bit

Jul 31, 2008, 08:38 PM	#6
kyle2020 Guest Posts: n/a (0/day)	like twick said, just spam their inbox with complaints, they'll have to take notice after a while. Tried googling your problem?

Jul 31, 2008, 08:52 PM	#7
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,009 (7.31/day) Thanks: 3,037 Thanked 5,487 Times in 3,950 Posts System Specs	I have googled for issues similar, and the link erocker provided is a good start. I have it installed but I have a game on download so I cant restart yet. I do however have no issue spamming the support system...lol If I don't get a response by ending hours pacific time I will commence the spamming! __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

System Name:	The Box
Processor:	DualCore AMD Athlon 64 X2 2300MHz (11.5x200) 4400+
Motherboard:	AsRock N 68-S
Cooling:	Basic 90mm fans
Memory:	OCZ XTC Platinum 2GB DDR-2 800 SDRAM
Video Card:	ATI Saphire x1650 Pro Series
Hard Disk:	Maxtor 6L300R0 (300GB) Maxtors S (250GB)
Optical Drive:	SAMSUNG CD-R/RW SW-240B (40x/12x/40x CD-RW) DVD Burner to be installed
CRT/LCD Model:	19" LCD CTX
Case:	EYE-T
Sound Card:	Realtek ALC650 @ Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]
PSU:	600W colors-IT super quiet
Software:	Microsoft 7 Ultimate

Jul 31, 2008, 11:51 PM	#10
nick_1992 Join Date: Jan 2006 Location: Manitoba, Canada Posts: 471 (0.17/day) Thanks: 73 Thanked 16 Times in 14 Posts System Specs	it took me 2 days to get my account back after i got my steam account hacked (and it happens often from what i hear) __________________ Games don't make people violent, lag does!

Processor:	Intel i7 3820 @ 4.3 Ghz
Motherboard:	Asus P9 x79 Pro
Cooling:	Fans 6x 120mm, 1x 140mm, 2x 200mm
Memory:	16GB corsair dominator platinum DDR3 1866
Video Card:	Asus GTX 670 DCII TOP 2GB
Hard Disk:	240GB Intel 330 SSD, 640 GB WD, 2 TB WD, 3 TB Segate GoFlex Desk USB 3.0
Optical Drive:	Blu-Ray Burner
CRT/LCD Model:	Samsung 19inch widescreen
Case:	Coolermaster HAF XM
Sound Card:	onbored
PSU:	pc power and cooling 750watt
Software:	Windows 7 SP1
Benchmarks:	3D Mark 11 = P9951 http://www.3dmark.com/3dm11/4564568

Jul 31, 2008, 11:59 PM	#11
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,009 (7.31/day) Thanks: 3,037 Thanked 5,487 Times in 3,950 Posts System Specs	Well as an update I have tried different skins, adding more fonts, nothing. Im relly starting to wonder if the update killed my menus. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

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