Hard Drive Disk Error

pantherx12 · Sep 15, 2009, 03:33 PM

One of my customers just sent me a message regarding a HDD error.

This is the information he gave me.

"Said there is a disk error and it keeps trying to fix it via start up repair

Was fine this morning, turned off normally now won't start up because this disk error thing"

He's only had the system for a few days and I only had it for a week, just wanted to know if this is fixable or should I just RMA the HDD straight away?

Castiel · Sep 15, 2009, 03:36 PM

Does he allow it to go completely through the process, or does it repeat?

pantherx12 · Sep 15, 2009, 03:41 PM

He says it just does nothing for ages, I've told him for now to leave it running as there is nothing I can do until tomorrow.

Although as I said he's only had the computer a few days so there won't be much data etc to slow things down.

ASRockIQ · Sep 15, 2009, 03:58 PM

what kind of a Disk Error is it? does it boot into Windows or whatever OS he has on the PC?

pantherx12 · Sep 15, 2009, 04:04 PM

It gets to the start of the windows seven loading screen, then it switches to the windows repair loading screen after awhile.

There's no specific error code or message, it just says errors detected and repairs will be attempted.

Or words to that effect.

A Cheese Danish · Sep 15, 2009, 04:06 PM

Quote:

Originally Posted by pantherx12

It gets to the start of the windows seven loading screen, then it switches to the windows repair loading screen after awhile.

There's no specific error code or message, it just says errors detected and repairs will be attempted.

Or words to that effect.

You will need to reinstall the operating system. I know what you are talking about. (I think)
It'll ask to do repairs or something similar. Then when it tries to, it says it can't. Then you just have an endless loop.

Reinstalling 7 should fix it.

ASRockIQ · Sep 15, 2009, 04:10 PM

yea, i know what your talking about to. this can be similar to that of the Windows Xp Missing SYSTEM File Error. you'll need to do a clean install man. don't know though was causes this. just recently happen on my Grandpa's PC after a Shut Down/Restart. it was so random and weird.

pantherx12 · Sep 15, 2009, 04:26 PM

I guess its like the BOOTMGR is missing error, just randomly happens *shrugs*

Cheers guys will try a reinstall.

kuroikenshi · Sep 15, 2009, 10:31 PM

Before you do a fresh install you should try using the OS disk and try to do a check disk repair on it first and/or see if the OS disk see's your previous install of the OS and try to do an automatic repair of it.

If that fails then go ahead and do a fresh install.

Sep 15, 2009, 03:33 PM	#1
pantherx12 Eligible for custom title Join Date: Jan 2009 Location: ENGLAND-LAND-LAND Posts: 8,443 (5.28/day) Thanks: 1,188 Thanked 1,705 Times in 1,375 Posts System Specs	Hard Drive Disk Error One of my customers just sent me a message regarding a HDD error. This is the information he gave me. "Said there is a disk error and it keeps trying to fix it via start up repair Was fine this morning, turned off normally now won't start up because this disk error thing" He's only had the system for a few days and I only had it for a week, just wanted to know if this is fixable or should I just RMA the HDD straight away? __________________ http://www.heatware.com/eval.php?id=68840

System Name:	Panther's PC
Processor:	FX8120 4.5 ghz + 0.125 volts over stock
Motherboard:	Gigabyte 990fxa ud3
Cooling:	Ek Supreme, Coolingking Tripple Thick Copper Radiator
Memory:	Hyperx 4x2gb 1600mhz
Video Card:	460 768mb : [
Hard Disk:	WD blue 500gb
CRT/LCD Model:	AOC HD
Case:	Mountain Mods U2-UFO
Sound Card:	Audigy z2
PSU:	Powercool 750w modular PSU ( GAMBLING YAY!)
Software:	Windows SEVEN
Benchmarks:	Pffft benchmarking for me is for the lulz only!

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Motherboard:	MSI AM3 870A-G55
Cooling:	Corsair H50 Water Cooling
Memory:	8GB (4x2) G.Skill Ripjaw DDR3-1333(10666)
Video Card:	Sapphire Radeon HD 5770
Hard Disk:	1x WD 500GB 6Gb/s
Optical Drive:	Asus Dual-Layer DVD Burner
CRT/LCD Model:	HNC 26" HD LCD Screen
Case:	Cooler Master HAF 922
Sound Card:	OnBoard
PSU:	Raidmax RX-850AE
Software:	Windows 7 Ultimate 64-bit

Sep 15, 2009, 03:41 PM	#3
pantherx12 Eligible for custom title Join Date: Jan 2009 Location: ENGLAND-LAND-LAND Posts: 8,443 (5.28/day) Thanks: 1,188 Thanked 1,705 Times in 1,375 Posts System Specs	He says it just does nothing for ages, I've told him for now to leave it running as there is nothing I can do until tomorrow. Although as I said he's only had the computer a few days so there won't be much data etc to slow things down. __________________ http://www.heatware.com/eval.php?id=68840

System Name:	Panther's PC
Processor:	FX8120 4.5 ghz + 0.125 volts over stock
Motherboard:	Gigabyte 990fxa ud3
Cooling:	Ek Supreme, Coolingking Tripple Thick Copper Radiator
Memory:	Hyperx 4x2gb 1600mhz
Video Card:	460 768mb : [
Hard Disk:	WD blue 500gb
CRT/LCD Model:	AOC HD
Case:	Mountain Mods U2-UFO
Sound Card:	Audigy z2
PSU:	Powercool 750w modular PSU ( GAMBLING YAY!)
Software:	Windows SEVEN
Benchmarks:	Pffft benchmarking for me is for the lulz only!

Sep 15, 2009, 03:36 PM	#2
Castiel Join Date: May 2008 Location: Grapevine,TX/ Tyler,TX Posts: 2,447 (1.33/day) Thanks: 297 Thanked 307 Times in 247 Posts System Specs	Does he allow it to go completely through the process, or does it repeat?

Sep 15, 2009, 03:58 PM	#4
ASRockIQ Join Date: Dec 2008 Location: Daphne, AL Posts: 763 (0.47/day) Thanks: 67 Thanked 63 Times in 61 Posts System Specs	what kind of a Disk Error is it? does it boot into Windows or whatever OS he has on the PC?

System Name:	Watermark
Processor:	Athlon II X4 620 @3.3GHZ V1.4250
Motherboard:	ASRock A780GXE/128
Cooling:	XIGMATEK HDT-S963 \| 4 Blue LED 120mm Fans 1 Regular 120mm
Memory:	G.SKILL 4GB (2 x 2GB) @850MHZ
Video Card:	Sapphire 6850 1GB (@stock)
Hard Disk:	320GB OS \| 160GB Storage
Optical Drive:	LG CD/DVD SATA
CRT/LCD Model:	ASUS VH236H 23" 1920x1080
Case:	COOLER MASTER Centurion 590 (With Side Panel Window)
Sound Card:	Onboard
PSU:	Rosewill 600W 12V Rail@44
Software:	Windows 7 Ultimate 64-Bit Edition

Sep 15, 2009, 04:04 PM	#5
pantherx12 Eligible for custom title Join Date: Jan 2009 Location: ENGLAND-LAND-LAND Posts: 8,443 (5.28/day) Thanks: 1,188 Thanked 1,705 Times in 1,375 Posts System Specs	It gets to the start of the windows seven loading screen, then it switches to the windows repair loading screen after awhile. There's no specific error code or message, it just says errors detected and repairs will be attempted. Or words to that effect. __________________ http://www.heatware.com/eval.php?id=68840

System Name:	HTPC\|\|Lenovo IBM ThinkPad
Processor:	AMD Phenom II x4 965 stock 3.4GHz\|\|Intel C2D T9300 @ 2.5GHz
Motherboard:	Zotac 890GX-ITX WiFi\|\|Lenovo 8918CTO
Cooling:	Stock 3x 120's\|\|Stock stuff
Memory:	8GB (2x4GB) DDR3 6-6-6-15\|\|3GB DDR2
Video Card:	Asus 3870x2\|\|nVidia Quadro NVS 140M
Hard Disk:	1TB Seagate Barracuda, 1x 2TB WD EARX \|\|Hitachi 160GB 7200RPM
Optical Drive:	Lite-on\|\|Basic DVD-ROM
CRT/LCD Model:	Samsung T260HD\|\|
Case:	SilverStone Grandia GD05\|\|
Sound Card:	on-board\|\|on-board
PSU:	Cooler Master 450W\|\|6-cell
Software:	Windows 7 Pro x64\|\|Windows 7 Pro x64/Linux Mint x64

Sep 15, 2009, 04:10 PM	#7
ASRockIQ Join Date: Dec 2008 Location: Daphne, AL Posts: 763 (0.47/day) Thanks: 67 Thanked 63 Times in 61 Posts System Specs	yea, i know what your talking about to. this can be similar to that of the Windows Xp Missing SYSTEM File Error. you'll need to do a clean install man. don't know though was causes this. just recently happen on my Grandpa's PC after a Shut Down/Restart. it was so random and weird.

Sep 15, 2009, 04:26 PM	#8
pantherx12 Eligible for custom title Join Date: Jan 2009 Location: ENGLAND-LAND-LAND Posts: 8,443 (5.28/day) Thanks: 1,188 Thanked 1,705 Times in 1,375 Posts System Specs	I guess its like the BOOTMGR is missing error, just randomly happens shrugs Cheers guys will try a reinstall. __________________ http://www.heatware.com/eval.php?id=68840

Sep 15, 2009, 10:31 PM	#9
kuroikenshi Join Date: Jun 2008 Location: Japan Posts: 290 (0.16/day) Thanks: 42 Thanked 51 Times in 46 Posts System Specs	Before you do a fresh install you should try using the OS disk and try to do a check disk repair on it first and/or see if the OS disk see's your previous install of the OS and try to do an automatic repair of it. If that fails then go ahead and do a fresh install. __________________ Being a ganker is like being a photographer, you have to wait for the right moment. Rift Miza - level 50: Ranger/Assasin/Marksman Haruna - level 32: Sentinal/Warden/Purifier Gankiskhan - level 22: Revear/Beastmaster/Paladin Briarcliff (Brocliff) server - 420 Shake Weights everyday!

System Name:	Main
Processor:	e7200 Wolfdale 2.5Ghz OC @ 3.0
Motherboard:	BioStar TP43D2-A7 ATX Board
Cooling:	ARCTIC COOLING Freezer 7 Pro 92mm
Memory:	4G's G.Skill PC 6400 800 Mhz
Video Card:	ATI Sapphire HD 4870 10.6 drivers
Hard Disk:	WD 80GB/WD 160GB SATA 3.0 Drive / WD 1TB
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