Intel Retracts 02HA SSD Firmware Update

btarunr · Oct 28, 2009, 09:27 AM

Intel has retracted the recently released 02HA Firmware Update for its X25-M solid state drives, in view of the firmware causing the drive to malfunction on systems with Windows 7. Reports suggest that a bug in the firmware causes the drives to stop working. To investigate the issue further, and possibly release a corrective firmware, Intel retracted the software from its website. This is not the first time such a thing has happened. Soon after its release in July, the X25-M Gen 2 54 nm SSDs were diagnosed with a problematic firmware, to which the company had to release corrective firmware two weeks later.

tkpenalty · Oct 28, 2009, 09:29 AM

Doesn't Intel do any beta testing with these firmwares?

rjkoneill · Oct 28, 2009, 09:36 AM

mine are fine -

Bo$$ · Oct 28, 2009, 10:34 AM

good for you, but seriously these malfunctions with drive firmware happen all too often....

WarEagleAU · Oct 28, 2009, 10:54 AM

It is new technology. Intel, and I can't believe I am saying this and defending them, are at least the first to always release a firmware. Bugs pop up and happen, such is the way of tech, especially new tech with a new os.

Imsochobo · Oct 28, 2009, 12:28 PM

New os ?
Beta .. almost 2 years ago now.

Final soon 6 months ago, its not "new" by a long shot, they have had 6 months to test with the beta.
6 months to complete with the final kernel.
In fact, 6 months is what it takes for a new release of ubuntu to ship, every cycle there is 6 months. 2 releases a year.They almost never have bugs.

Intel needs to make better routines for drivers... really, storage is far worse to go bad than graphics( that ALSO have failed alot of times.)
Intel, testing routines, beta stage then FINAL!

mechtech · Oct 28, 2009, 12:33 PM

cough cough *seagate* cough *intel* cough same thing

lol

WarEagleAU · Oct 28, 2009, 12:43 PM

yeah maybe you are right, so let's just shit all over them and get mad. Far be it from someone to not be perfect. Seriously man, they will get it fixed.

As an aside, you are right, they should work out kinks sooner rather than later. Sometimes these things just don't pop up until they are "deployed" ::shrugs::

gumpty · Oct 28, 2009, 01:02 PM

Wicked, deja vu.

Go check out the Crucial forums (and OCZ and whoever else uses Indilux's controllers) - they've been struggling with corrupting firmware (with Win7 & TRIM) for their SSD's for months. Actually over there it is mostly Indilux's fault - their firmware, not Crucials.

Mussels · Oct 28, 2009, 01:09 PM

with intel, they'd retract if it they had a 1% failure rate with the firmwares.

those other companies, it was probably a lot higher before they ever admitted a problem

Zubasa · Oct 28, 2009, 01:11 PM

Quote:

Originally Posted by WarEagleAU

yeah maybe you are right, so let's just shit all over them and get mad. Far be it from someone to not be perfect. Seriously man, they will get it fixed.

As an aside, you are right, they should work out kinks sooner rather than later. Sometimes these things just don't pop up until they are "deployed" ::shrugs::

Storage failure/mal-function is probably the worst thing you an expect.
This is a serious problem you know, especially with high-end storage like this SSD aimed at high-end users and workstations.

Quote:

Originally Posted by Mussels

with intel, they'd retract if it they had a 1% failure rate with the firmwares.

those other companies, it was probably a lot higher before they ever admitted a problem

1% failure rate at this market segment is pretty bad you know.
Firmware basically needs to be fool prove.

WarEagleAU · Oct 28, 2009, 02:18 PM

yes, it is bad. I was just saying all the crapping on them, at least they pulled it.
I didnt know Crucial, Patriot, etc were having problems. From the mag reviews, they were getting along pretty good. I guess the TRIM part of Win 7 was something they didn't quite understand. I do hope they get it fixed soon as with the prices coming down, I want to snag me an OCZ, Patriot, or Corsair SSD.

Zubasa · Oct 28, 2009, 02:30 PM

Quote:

Originally Posted by WarEagleAU

yes, it is bad. I was just saying all the crapping on them, at least they pulled it.
I didnt know Crucial, Patriot, etc were having problems. From the mag reviews, they were getting along pretty good. I guess the TRIM part of Win 7 was something they didn't quite understand. I do hope they get it fixed soon as with the prices coming down, I want to snag me an OCZ, Patriot, or Corsair SSD.

Isn't some are OEM versions of Samsung SSDs?
I believe its Corsair that sell SSDs from Samsung.

gumpty · Oct 28, 2009, 02:35 PM

Crucial, OCZ, Patriot etc's problems come from Indilux, as they are the ones that develop the firmware. A few months back they released firmware that would support TRIM in Win 7. Unfortunately the new firmware would also brick the drive if a Win 7 machine went to sleep. Oops. Luckily only a small number of drives left the factory with the new firmware.

So they pulled that firmware quick, and just a week or two ago released a new firmware after testing in the labs. Problem with the new firmware is that, while it wont brick a drive and does support TRIM, it can quite quickly ruin the sequential write speeds of the drives - down to HDD speeds.
Oh dear. They haven't pulled the new firmware yet and are testing etc. The drama continues.

Good to see that even the 'big boys' are having trouble with SSD firmware, and it's not just the cheap[er] end of the market.

Mussels · Oct 28, 2009, 02:37 PM

it just makes me glad i'm holding off on these early SSD's

BazookaJoe · Oct 28, 2009, 05:36 PM

HAHAHahaha.. Crikey...

How many times are they going to do this?

Bo$$ · Oct 28, 2009, 08:34 PM

Quote:

Originally Posted by Mussels

with intel, they'd retract if it they had a 1% failure rate with the firmwares.

those other companies, it was probably a lot higher before they ever admitted a problem

good point actually

lemode · Oct 28, 2009, 08:47 PM

Quote:

Originally Posted by Mussels

it just makes me glad i'm holding off on these early SSD's

yeah i too am happy i won't be spending money on them till they are refined further.

BazookaJoe · Oct 29, 2009, 06:25 AM

Quote:

Originally Posted by lemode

yeah i too am happy i won't be spending money on them till they are refined further.

AND, Until they are a LOT cheaper - let's face it ALL manufacturers are still trying to rape away their initial development expenses on we Joe Public.

I am VERY eager to get an SSD as my boot/os drive, and its all about the IOP's for me, but as of yet everything on offer is still just a little too unsafe & overpriced :\

extrasalty · Oct 29, 2009, 07:33 AM

Quote:

Originally Posted by lemode

yeah i too am happy i won't be spending money on them till they are refined further.

Quote:

Originally Posted by Mussels

it just makes me glad i'm holding off on these early SSD's

I have to say Intel did piss me off again, but there is nothing wrong with the drive. Even without the firmware update, it will wipe the floor with other SSDs. Until Intel switches to new process (smaller than 34nm) they will do their best to keep the prices stable. The more you wait, the more (time) you lose.

Oct 28, 2009, 09:27 AM	#1
btarunr Editor & Senior Moderator Join Date: Oct 2007 Location: Hyderabad, India Posts: 15,035 (7.22/day) Thanks: 792 Thanked 13,033 Times in 5,720 Posts System Specs	Intel Retracts 02HA SSD Firmware Update Intel has retracted the recently released 02HA Firmware Update for its X25-M solid state drives, in view of the firmware causing the drive to malfunction on systems with Windows 7. Reports suggest that a bug in the firmware causes the drives to stop working. To investigate the issue further, and possibly release a corrective firmware, Intel retracted the software from its website. This is not the first time such a thing has happened. Soon after its release in July, the X25-M Gen 2 54 nm SSDs were diagnosed with a problematic firmware, to which the company had to release corrective firmware two weeks later. Last edited by W1zzard; Oct 28, 2009 at 11:38 AM.

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Oct 28, 2009, 09:29 AM	#2
tkpenalty Eligible for custom title Join Date: Sep 2006 Location: Australia, Sydney Posts: 5,023 (2.04/day) Thanks: 412 Thanked 361 Times in 266 Posts System Specs	Doesn't Intel do any beta testing with these firmwares? __________________ AMD Radeon X1950~HD4000 Support Clubhouse “Mac: "Woah, what are you doing?" Mac says as he levitates in the air. PC: "Playing Half-Life 2, this is my gravity gun." Mac: "Well I can sort of do that." PC: "Technically Mac, you have to become me first."” -From_Nowhere

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Oct 28, 2009, 10:34 AM	#4
Bo$$ Join Date: May 2009 Location: London, UK Posts: 3,694 (2.46/day) Thanks: 444 Thanked 782 Times in 688 Posts System Specs	good for you, but seriously these malfunctions with drive firmware happen all too often.... __________________ Live in the UK? Join the UK TPU Group! Caution! This is Sparta! Im Looking For... Im Selling

Oct 28, 2009, 09:36 AM	#3
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Oct 28, 2009, 10:54 AM	#5
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.94/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	It is new technology. Intel, and I can't believe I am saying this and defending them, are at least the first to always release a firmware. Bugs pop up and happen, such is the way of tech, especially new tech with a new os. __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

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mechtech Join Date: Dec 2006 Location: canada, northern ontario, way up in the sticks Posts: 250 (0.11/day) Thanks: 9 Thanked 18 Times in 17 Posts System Specs	cough cough seagate cough intel cough same thing lol

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Oct 28, 2009, 12:43 PM	#8
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.94/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	yeah maybe you are right, so let's just shit all over them and get mad. Far be it from someone to not be perfect. Seriously man, they will get it fixed. As an aside, you are right, they should work out kinks sooner rather than later. Sometimes these things just don't pop up until they are "deployed" ::shrugs:: __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

Oct 28, 2009, 01:02 PM	#9
gumpty Join Date: Apr 2008 Location: London Posts: 564 (0.30/day) Thanks: 229 Thanked 135 Times in 96 Posts System Specs	Wicked, deja vu. Go check out the Crucial forums (and OCZ and whoever else uses Indilux's controllers) - they've been struggling with corrupting firmware (with Win7 & TRIM) for their SSD's for months. Actually over there it is mostly Indilux's fault - their firmware, not Crucials. __________________ "It's going to install and overwrite the OS. It will kill all your family pets and everything in the 'fridge will go bad. The shingles on your roof will curl and ants will infest your underwear drawer."Kreij HEATWARE

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Oct 28, 2009, 01:09 PM	#10
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,594 (10.88/day) Thanks: 3,709 Thanked 8,714 Times in 6,407 Posts System Specs	with intel, they'd retract if it they had a 1% failure rate with the firmwares. those other companies, it was probably a lot higher before they ever admitted a problem __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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Oct 28, 2009, 02:18 PM	#12
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.94/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	yes, it is bad. I was just saying all the crapping on them, at least they pulled it. I didnt know Crucial, Patriot, etc were having problems. From the mag reviews, they were getting along pretty good. I guess the TRIM part of Win 7 was something they didn't quite understand. I do hope they get it fixed soon as with the prices coming down, I want to snag me an OCZ, Patriot, or Corsair SSD. __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

Oct 28, 2009, 02:35 PM	#14
gumpty Join Date: Apr 2008 Location: London Posts: 564 (0.30/day) Thanks: 229 Thanked 135 Times in 96 Posts System Specs	Crucial, OCZ, Patriot etc's problems come from Indilux, as they are the ones that develop the firmware. A few months back they released firmware that would support TRIM in Win 7. Unfortunately the new firmware would also brick the drive if a Win 7 machine went to sleep. Oops. Luckily only a small number of drives left the factory with the new firmware. So they pulled that firmware quick, and just a week or two ago released a new firmware after testing in the labs. Problem with the new firmware is that, while it wont brick a drive and does support TRIM, it can quite quickly ruin the sequential write speeds of the drives - down to HDD speeds. Oh dear. They haven't pulled the new firmware yet and are testing etc. The drama continues. Good to see that even the 'big boys' are having trouble with SSD firmware, and it's not just the cheap[er] end of the market. __________________ "It's going to install and overwrite the OS. It will kill all your family pets and everything in the 'fridge will go bad. The shingles on your roof will curl and ants will infest your underwear drawer."Kreij HEATWARE

Oct 28, 2009, 02:37 PM	#15
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,594 (10.88/day) Thanks: 3,709 Thanked 8,714 Times in 6,407 Posts System Specs	it just makes me glad i'm holding off on these early SSD's __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

Oct 28, 2009, 05:36 PM	#16
BazookaJoe Join Date: Sep 2008 Posts: 800 (0.46/day) Thanks: 41 Thanked 207 Times in 125 Posts	HAHAHahaha.. Crikey... How many times are they going to do this? __________________ *"I used to be an adventurer like you... Then a Skyrim patch corrupted all my saved games"*

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