Need help Daughters computer again

[viczulis]

First here's whats in it:

Gigabyte x48 Ds4
Q9400 Stock settings
4 - 1 gb sticks of ram
4870 video card

Been running into problems restarting. BSOD here and there. Been getting worse lately.

Been out of town alot but now I'm home more often so I taking a better look at it. Her's what I've done to it checking.

Different power supply 750 watt
Changed from E 8400 (was doing with this to)
Changed different memory 4 different kinds from 1 - 2 gb stick to two two gb sticks to 4 one gb sticks.
Changed video card from 4850 to 4870
Made sure every things seated. Changed sata cords out. Updated bios I had F3c in it from 5/29/09 but now that I went back to gigabyte site there was an F3b only so makes me wonder on the F3c one (where did i get it from)

Any ways I got home the other day and its taking for ever to start up. After looking in bios her dvd and hard drive are saying master and slave. Which both drives are Sata. Would this be why its taking so long to start up ?

OS is vista home pre. she does a lot of video editing and video software. I'm hoping not to wipe out her drive on a reinstall again if possible.

Going nuts here in Ohio

[mitchy24]

Hi mate i understsnd why you dont want to format it.. Anyhow thats the first thing i would of done before buying new hardware....Most probably a software conflict..Id had a few bsod just off installing codecs..while your on formatting why not try windows 7?

[viczulis]

Its been reformatted twice now and I would hate to do that to her again. But if I have to I have to.

What does the BSOD throw up error wise? Tried running memtest? CHKDSK? Tried using HDTune or similar to scan for bad sectors on the HDD? Any antivirus programs running?

Alot of things could be wrong.

[viczulis]

Yea tried all that Kyle. Yea been working on this off and on for months now. Why would Sata drives come up as master and slave in bios ?
I looked in bios on all my other computers and they all say sata in bios.

What sata drives? Im assuming, based on the norm, one sata HDD and one sata optical drive?

[viczulis]

Yes one HDD and one DVD

Well Ive never come across slave settings in my own bios, only ever boot order / priority?

[viczulis]

Thats what i'm talking about it shouldnt say master and slave. I've changed to different sata ports etc all the same. boot order tried HDD first to rom second and disabled the third and switched to rom to HDD nothing.

I'm cloning drive now so I can see if I can put in another computer, so she dosent lose everything again. I guess shes in the middle of making a video or videos.

[wiak]

Run HD Tune Error Scan for harddrive
Run Memtest86+ for memory
check out Reliability and Performance
http://dl.tv/2007/10/vista_tip_using_vistas_reliabi.php

[F2K]

My friend had a X48-DS4 which gave him more headache than anything else.
It all started with BSODs and ended with the motherboard dead. Since they did not have the same mobo to replace it with they gave him a cheaper ASUS + an additional HDD

[viczulis]

@ Wiak did that

@F2K thats what I'm thinking I'm hoping not but motherboard is the only thing I havent changed.


Oh I also changed out hard drive once.
Also memory was tried in slots 1 only, 1 & 3, 2 & 4 memory all tested good and is running in other computers with no problems.

I bought board 9/1/08 can it be returned ? Can it be returned without box ? DAM

[Black Panther]

Take a photo of the bsod screen and put it up here.

This alphabetical list might help you in deciphering the BSOD error:

Attempted Write To Readonly Memory (stop code 0X000000BE)
Bad Pool Caller (stop code 0X000000C2)
Data Bus Error (stop code 0X0000002E)
Driver IRQL Not Less Or Equal (stop code 0X000000D1)
Driver Power State Failure (stop code 0X0000009F)
Driver Unloaded Without Cancelling Pending Operations (stop code 0X000000CE)
Driver Used Excessive PTEs (stop code 0X000000D8)
Hardware Interrupt Storm (stop code 0X000000F2)
Inaccessible Boot Device (stop code 0X0000007B)
Kernel Data Inpage Error (stop code 0X0000007A)
Kernel Stack Inpage Error (stop code 0X00000077)
Kmode Exception Not Handled (stop code 0X0000001E)
Mismatched Hal (stop code 0X00000079)
No More System PTEs (stop code 0X0000003F)
NTFS File System (stop code 0X00000024)
Page Fault In Nonpaged Area (stop code 0X00000050)
Status Image Checksum Mismatch (stop code 0Xc0000221)
Status System Process Terminated (stop code 0Xc000021A)
Thread Stuck In Device Driver (stop code 0X000000EA)
Unexpected Kernel Mode Trap (stop code 0X0000007F)
Unmountable Boot Volume (stop code 0X000000ED)

[viczulis]

thanks Black Panther once done cloning i"ll look.

Here's one that I wrote down 00000020 and b19 I think

[Black Panther]

Guess that's a bad_pool_header error.... possibly caused by a driver... wild guess though...

Got any other cards in the slots apart from the 4870?

[viczulis]

no thats it, but there was an update that I download yesterday for the pci-e controller

[Black Panther]

Try a system restore to before you installed that update (unless problem started even before update, in which case system restore would be futile).

Check your device manager for the usual problems indicated by a yellow '!'

AND check for hidden stuff! By default, Device Manager doesn’t show unconnected devices even if the drivers for those devices are installed and loaded.

When you disconnect or remove a device from your system without first right-clicking its entry in Device Manager and selecting Uninstall, its driver will remain installed. The only way to remove it is to either reattach the device, or show hidden devices.
You can select Show hidden devices from the View menu, but all this will add to the listing are only the non-PnP devices. To have Device Manager show all hidden devices, follow these steps:

1. Open the System page in Control Panel, and then click the Advanced
system settings link on the left.
2. Click the Environment Variables button.
3. In the lower System variables section, click New.
4. Type devmgr_show_nonpresent_devices for the Variable name, and enter
1 for the Variable value. Click OK when you’re done, and click OK to
close the System Properties window.
5. If Device Manager is open, close and reopen it.
6. In Device Manager, select Show hidden devices from the View menu.

Hidden devices now appear in with grayed-out icons. Kinda ghosted.

The above made me find out that before my laptop was shipped it was tested with an E6850
and it was not uninstalled LOL see below:



So you can't exclude that there might be hidden drivers of some long-since-removed hardware which could be causing some conflict...

[JrRacinFan]

@Black Panther

Awesome list. Someone should copy that and keep it stickied, or throw that post in your sig.

@viczulis

Regarding the Master/Slave thing. You have the SATA drives running in IDE mode, which would be correct as you are not running any kind of RAID array.

Bad pool header. As mentioned before you will want to memtest 2 known working sticks on the rig and see if they pass. To me it almost sounds like bad dimm slots on the motherboard or almost dying sticks. Oh and Happy Halloween

[viczulis]

75 percent cloning then I'll see, nothing in yellow i did look at that will check out hidden when done.

[DrPepper]

If you don't want to format, why not try creating a seperate partition and re-installing and see if that fixes the problem and if it does then you could move all the data over to the new partition.

[JrRacinFan]

Originally Posted by viczulis

75 percent cloning then I'll see, nothing in yellow i did look at that will check out hidden when done.

You're cloning the hard drive? Careful. You may be cloning a possible driver conflict, might want to give it fresh and if it then still gives you a BSOD look at the ram as myself and others have mentioned.

[viczulis]

I already did the ram its good. I did the ram (memtest) on four different sets of ram from G-skill, 2 different axeram and OCZ platium. And cloning I'm just going to copy drive the try to pluck out what she wants onto this computer I'm on now. While she can still work on her video her computer still runs but it shuts off three four times a week. Then when I get what she wants on this one I can really look at hers.

Probably the hard way around it.

[JrRacinFan]

Oh ok, good. EDIT: Just remember, what has passed memtest not too long ago may not pass presently. Ask Chicken Patty

The other PC, to me it sounds like overheating, bad psu, or a short in it's power switch. MAYBE a problem with Windows.

[francis511]

It`s not overclocked ? Tried changing the divider or voltage settings on the ram ?

[FilipM]

If you are sure it is SATA problem, and you only have one HDD, go in the bios and disable the onboard IDE controller + SATA mode (AHCI, RAID, IDE), put it to IDE.

I myself run AHCI on my X48 DS4. If that is the issue it might sort it out.


I never had a single problem with this mobo