Help Me Please With My Laptop!

iBramley · Feb 20, 2010, 06:04 PM

please help!

i recently purchased a Toshiba Satleite Pro SPA40 Laptop and it has broken

it goes on the screen where you can choose either safe mode or start windows normally, and heads over ot the Windows xp Loading screen, but halfway through that process, the screen goes to a blue error screen message and restarts its whole process of safe mode screen again.

now i was gonna format it but, i dont know how to

please help! could anyone tell me how to formet my laptop thanks!

DonInKansas · Feb 20, 2010, 06:07 PM

Go to the Bios and tell it to boot from CD Drive. Run your XP disk. And if dear old dad can't reformat a hard drive, "computer genius" may be overrating him a tad....

iBramley · Feb 20, 2010, 06:09 PM

i dont know how to get intobios mode

Marineborn · Feb 20, 2010, 06:12 PM

lol@genuis anyhow, some good ol ribbing, hit tab+del or F2 1 of those should bring you into bios from there, find the boot sequence, and put the first one as boot from CD restart make sure your cd is in there, and when it tells you too boot from cd. and do step by step, easy as that son, so am i a super super duper Uber genius now.

PC-Myths · Feb 20, 2010, 06:28 PM

Quote:

Originally Posted by Marineborn

lol@genuis anyhow, some good ol ribbing, hit tab+del or F2 1 of those should bring you into bios from there, find the boot sequence, and put the first one as boot from CD restart make sure your cd is in there, and when it tells you too boot from cd. and do step by step, easy as that son, so am i a super super duper Uber genius now.

... and to add to that the boot option's are usually listed under the option "BOOT" so all in all it's pretty simple, and hope all the best for the guy's first format.

No matter how much of a genius you are there's always the basic's what must be learn't in order to surpass in any area of work

iBramley · Feb 20, 2010, 06:38 PM

when it loads up with the screen "Toshiba", little icons come up at bottom of that screen, when i press f2 and select the CD option with the Restore Disc in the DVD rom, it does nothing!

JanJan · Feb 20, 2010, 06:42 PM

now put in xp disc, press F10 to save and exit. your computer will restart and boot from dvd drive

richjordan255 · Feb 20, 2010, 06:45 PM

a good old hammer wud fix it :P

try taking the battery out unplug from the mains and hold the on button in for one minute n then put the battery in power up press f12 for boot options put the cd in and then seleft to boot from cd

PC-Myths · Feb 20, 2010, 07:15 PM

Quote:

Originally Posted by iBramley

when it loads up with the screen "Toshiba", little icons come up at bottom of that screen, when i press f2 and select the CD option with the Restore Disc in the DVD rom, it does nothing!

Try using the Windows XP installation disc instead of the restore disc, that is if you have one?

richjordan255 · Feb 20, 2010, 07:17 PM

the restore discs are rubbish i never use em on mine

PC-Myths · Feb 20, 2010, 07:35 PM

Quote:

Originally Posted by richjordan255

the restore discs are rubbish i never use em on mine

I would disagree, even though I like yourself would rather do a clean install, using a restore disc usually save's a lot of time and effort of installing all your program's,

richjordan255 · Feb 20, 2010, 07:41 PM

true but then you waste time gettin rid of the rubbish

newtekie1 · Feb 20, 2010, 08:21 PM

Before going through a total reformat or restore, I would try to see if the KB977165 patch is causing your problem.

1. Boot from your Windows XP CD or DVD and start the recovery console.

Once you are in the Repair Screen..

2. Type this command: CHDIR $NtUninstallKB977165$\spuninst

3. Type this command: BATCH spuninst.txt

4. Type this command: systemroot

5. Type this command: exit
Your computer should restart and everything should be back to normal XP CD, going into recovery console, and then running a chkdsk c: /r command.

Feb 20, 2010, 06:04 PM	#1
iBramley Join Date: Feb 2010 Posts: 5 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts	Help Me Please With My Laptop! please help! i recently purchased a Toshiba Satleite Pro SPA40 Laptop and it has broken it goes on the screen where you can choose either safe mode or start windows normally, and heads over ot the Windows xp Loading screen, but halfway through that process, the screen goes to a blue error screen message and restarts its whole process of safe mode screen again. now i was gonna format it but, i dont know how to please help! could anyone tell me how to formet my laptop thanks! Last edited by iBramley; May 16, 2010 at 02:57 PM.

Feb 20, 2010, 06:07 PM	#2
DonInKansas Join Date: Jun 2007 Location: Kansas Posts: 4,261 (1.93/day) Thanks: 779 Thanked 1,275 Times in 1,007 Posts System Specs	Go to the Bios and tell it to boot from CD Drive. Run your XP disk. And if dear old dad can't reformat a hard drive, "computer genius" may be overrating him a tad.... __________________ Sneekypeet on my disappearance from TPU: "He went to school for a while to learn how to deal with douchebags and delight in pastries and exotic coffees....or in English, he is a cop now." You know what time it is......

Processor:	Core i5 750
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Hard Disk:	120GB GSkill Phoenix Pro, 640GB WD Black
Optical Drive:	Sony DVDRW SATA
CRT/LCD Model:	LG 23" 1920x1080
Case:	Antec One
Sound Card:	Onboard
PSU:	Antec HCG 620W
Software:	Windows 7 Pro x64

Feb 20, 2010, 06:12 PM	#4
Marineborn Join Date: Jan 2009 Posts: 1,716 (1.06/day) Thanks: 46 Thanked 315 Times in 247 Posts System Specs	lol@genuis anyhow, some good ol ribbing, hit tab+del or F2 1 of those should bring you into bios from there, find the boot sequence, and put the first one as boot from CD restart make sure your cd is in there, and when it tells you too boot from cd. and do step by step, easy as that son, so am i a super super duper Uber genius now. __________________ 1st pc= 2x7970@1125/15757/asrock fatality motherboard/ ocz ssd 120gig/1300watt psu/3770kivy at 4.2/16gigs ddr dominator.

System Name:	THE MAD BEAST!!!
Processor:	Tinfoil rapper with some coathangers
Motherboard:	Graham cracker with with frosting
Cooling:	A shovel full of snow
Memory:	Grey matter out of a corpse
Video Card:	Cat eyes
Hard Disk:	A whales brain
Optical Drive:	Paws of a polar bear
CRT/LCD Model:	Cyclops eyeball
Case:	Inside a yetis hollowed out corpse
Sound Card:	howling banchee
PSU:	32 hamster on a massive wheel
Software:	WHo needs software when you have a box of kittens
Benchmarks:	IS gatrillions a number?

Feb 20, 2010, 06:09 PM	#3
iBramley Join Date: Feb 2010 Posts: 5 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts	i dont know how to get intobios mode

System Name:	Hugaboogaboogaboo
Processor:	AMD 6400+
Motherboard:	M2A VM
Cooling:	Xigmatek S1283
Memory:	2x 1GB (Should be 4 x 1GB) Kingston
Video Card:	8800GT
Hard Disk:	1TB Maxtor
Optical Drive:	Lite-On DVD-RW
CRT/LCD Model:	Generic (ProwView)
Case:	Generic
PSU:	480W Antec TB
Software:	Windows 7 64bit Ultimate

Feb 20, 2010, 06:38 PM	#6
iBramley Join Date: Feb 2010 Posts: 5 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts	when it loads up with the screen "Toshiba", little icons come up at bottom of that screen, when i press f2 and select the CD option with the Restore Disc in the DVD rom, it does nothing!

Feb 20, 2010, 06:42 PM	#7
JanJan Join Date: Apr 2009 Posts: 494 (0.32/day) Thanks: 166 Thanked 20 Times in 16 Posts System Specs	now put in xp disc, press F10 to save and exit. your computer will restart and boot from dvd drive

Processor:	i3-2120
Motherboard:	biostar z77
Cooling:	212+
Memory:	8gb
Video Card:	Visiontek 4870 512mb
Hard Disk:	WD 250gb + F3 500gb + Hitachi 1Tb
Case:	Thermaltake VD3000BWA
PSU:	Corsair HX620
Software:	Win 7 Pro 64bit

Feb 20, 2010, 06:45 PM	#8
richjordan255 Join Date: Jun 2008 Location: Staffordshire, UK Posts: 364 (0.20/day) Thanks: 46 Thanked 26 Times in 25 Posts System Specs	a good old hammer wud fix it :P try taking the battery out unplug from the mains and hold the on button in for one minute n then put the battery in power up press f12 for boot options put the cd in and then seleft to boot from cd __________________ It's the truth, whats right is right

System Name:	My Updated Gaming Rig
Processor:	Intel Q6600 @ 3.15 GHz :-)
Motherboard:	MSI P6N SLI Platinum
Cooling:	Zalman 9700
Memory:	8GB G.Skill DDR2 @ 5-4-4-14 (933mhz) OC :-)
Video Card:	2 BFG 8800 GTS 512 in SLi
Hard Disk:	2 500GB Hitatchi Sata 2 in RAID0 Hitatchi 1TB Sata2 for DATA
Optical Drive:	LG DVD-RW and Samsung DVD-Rom
CRT/LCD Model:	Samsung Syncmaster 2232BW 22" LCD
Case:	Coolermaster Cosmos
Sound Card:	Creative Audigy 2ZS
PSU:	Akasa 850W Gaming PSU
Software:	Windows 7 Ultimate 64 Bit
Benchmarks:	Don't believe in benchies I prefer actually using the PC

Feb 20, 2010, 07:17 PM	#10
richjordan255 Join Date: Jun 2008 Location: Staffordshire, UK Posts: 364 (0.20/day) Thanks: 46 Thanked 26 Times in 25 Posts System Specs	the restore discs are rubbish i never use em on mine __________________ It's the truth, whats right is right

Feb 20, 2010, 07:41 PM	#12
richjordan255 Join Date: Jun 2008 Location: Staffordshire, UK Posts: 364 (0.20/day) Thanks: 46 Thanked 26 Times in 25 Posts System Specs	true but then you waste time gettin rid of the rubbish __________________ It's the truth, whats right is right

Feb 20, 2010, 08:21 PM	#13
newtekie1 Semi-Retired Folder Join Date: Nov 2005 Location: Indiana Posts: 17,904 (6.47/day) Thanks: 785 Thanked 5,185 Times in 3,754 Posts System Specs	Before going through a total reformat or restore, I would try to see if the KB977165 patch is causing your problem. 1. Boot from your Windows XP CD or DVD and start the recovery console. Once you are in the Repair Screen.. 2. Type this command: CHDIR $NtUninstallKB977165$\spuninst 3. Type this command: BATCH spuninst.txt 4. Type this command: systemroot 5. Type this command: exit Your computer should restart and everything should be back to normal XP CD, going into recovery console, and then running a chkdsk c: /r command. __________________ Rig1: System Specs. Rig2: A8-5600K@4.4GHz / AsRock FM2A75 Pro4 / 8GB Corsair DDR3-1600 9-9-9-24 / HD7560D / Samsung DVD-Burner / 1.5TB WD Green + 3x3TB WD RED in RAID5 Rig3: Athlon X2 4200+ / M4A79 Deluxe / 4GB G.Skill Pi DDR2-800 4-4-4-12 / GT430 / Sony DVD-Burner / 500GB WD Rig4: Phenom II x6 1605T @ 3.6GHz / Asus M5A99X Evo / 8GB PNY DDR3-1600 9-9-9 / GTX470 & GTX470 / Samsung DVD-Burner / 1.5TB Seagate

Processor:	Intel Core i7 875K@4.0GHz(200x20)
Motherboard:	eVGA P55 FTW 200
Cooling:	Thermalright Ultra-120 Extreme w/ Corsair SP120 High Performance Edition
Memory:	8GB Corsair DDR3-1600 7-7-7-20
Video Card:	ASUS GTX 670 4GB DirectCU II @ 1015/3600
Hard Disk:	1TB Seagate 7200.12(OS), 3x 1.5TB Seagate 7200.11 in RAID 5
Optical Drive:	Lite-On Blu-Ray Combo Drive IHES108
CRT/LCD Model:	HP 25" 2509m 1080p LCD
Case:	Lian-Li Lancool Metal Boned K7 w/ Windowed Side Panel
Sound Card:	Onboard is good enough for me
PSU:	Corsair HX850
Software:	Windows 7 x64 Professional

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