VIA audio trouble

de.das.dude · Sep 5, 2010, 06:03 PM

hey guys i am having problems with VIA audio on my mobo.

the problem is that the sound stops up(hangs) for a couple of seconds quite frequently.
and when the VIA harware manager is installed, my PC stays at a constant 50% load. this dont happen when the manager isnt installed.

also sometimes the "rear optical audio out" jack shows up in the place of the volume control!!!

is my audio fxxxxd up?
i got an ASUS M4A785D0-M Pro, a month old and Windows 7 x64 enterprise.

i have already tried flashing bios,
installing latest drivers,
and my ATI HD audio is disabled in device manager.

de.das.dude · Sep 6, 2010, 03:44 AM

come on, someone help.

TheMailMan78 · Sep 6, 2010, 05:03 AM

I have the same VIA chip. Where did you get the driver from? Also I have an idea about the 50% load part. Try disabling the "High definition audio controller" in device manager.

slyfox2151 · Sep 6, 2010, 05:07 AM

sounds like a bad driver to me..... have you tried compleatly uninstalling and deleteing the driver, then letting windows install the driver for it..

see how that works out..

Radical_Edward · Sep 6, 2010, 05:18 AM

Worst comes to worst, try a fresh install of windows. I had a bad install once that didn't remember drivers for my 5770 after a reboot for some reason.

Boyfriend · Sep 6, 2010, 05:34 AM

For VIA audio driver, I will recommend to uninstall current driver --> Use CCleaner --> Use Windows Update to get driver update for it. It will work perfectly.

OneMoar · Sep 6, 2010, 05:39 AM

meh via audio chips are notoriously buggy
sounds like a IRQ conflict
there are a few things you can try
remove/disable unnecessary BIOS devices ( serial/com ports )
increase the PCI latency timer
clear the CMOS

de.das.dude · Sep 6, 2010, 05:42 AM

Quote:

Originally Posted by Radical_Edward

Worst comes to worst, try a fresh install of windows. I had a bad install once that didn't remember drivers for my 5770 after a reboot for some reason.

tried it, no use.

Quote:

Originally Posted by OneMoar

meh via audio chips are notoriously buggy
sounds like a IRQ conflict
there are a few things you can try
remove unnecessary cmos devices
increase the PCI latency timer
clear the CMOS

MOAR info please.

OneMoar · Sep 6, 2010, 05:53 AM

try disabling COM/Serial ports

TheMailMan78 · Sep 6, 2010, 05:53 AM

Did you try what I said?

de.das.dude · Sep 6, 2010, 06:00 AM

^
i dont have time right now, need to work on my PC. i'll definitely try and tell you the results.
but isnt the high def audio controller the audio device itself?

OneMoar · Sep 6, 2010, 06:18 AM

O I didnt notice
YOU NEED to disable ATI's HDMI audio in the device manger if you are not using it
as Themailman78 said make sure you have proper drivers installed

erocker · Sep 6, 2010, 06:19 AM

Quote:

Originally Posted by de.das.dude

i have already tried flashing bios,
installing latest drivers,
and my ATI HD audio is disabled in device manager.

Quote:

Originally Posted by OneMoar

O I didnt notice
YOU NEED to disable ATI's HDMI audio in the device manger if you are not using it
as Themailman78 said make sure you have proper drivers installed

Where are you getting your drivers? They are updated on the Asus support page.

brandonwh64 · Sep 6, 2010, 06:20 AM

Goto the VIA website and get the newest drivers directly. i had to do that with my current HTPC board cause the disc and website had over drivers

de.das.dude · Sep 6, 2010, 07:06 AM

Quote:

Originally Posted by erocker

Where are you getting your drivers? They are updated on the Asus support page.

i got the latest drivers from the VIA page itself.

shevanel · Sep 6, 2010, 07:39 AM

look for hardware interupts or other conflicts using process explorer
disable firewire in device manager and see if that helps. (if u find any interupts/conflicts)

de.das.dude · Sep 6, 2010, 08:09 AM

Quote:

Originally Posted by TheMailMan78

I have the same VIA chip. Where did you get the driver from? Also I have an idea about the 50% load part. Try disabling the "High definition audio controller" in device manager.

i have two under sound,
one my 4650, that is disabled,
the other "High Definition audio device" disabling this the sound goes X.(obviously)

de.das.dude · Sep 6, 2010, 02:29 PM

the problem persists!!!!

and what the fuck is the apple computer "bounjour service" ???

OneMoar · Sep 6, 2010, 04:44 PM

.......... . .. .. . . . ..
ur pc is not at 50% load
also applebounjour is part of itunes/ipod/qt software

95Viper · Sep 6, 2010, 04:59 PM

Quote:

Originally Posted by de.das.dude

and what the f**k is the apple computer "bounjour service" ???

What is mDNSResponder.exe / Bonjour and How Can I Uninstall or Remove It?

EDIT: Quote from the web page I referred you to.

"It’s also bundled in a whole bunch of other software, like Pidgin, Skype, and Safari, and used to connect clients together on the same network."

de.das.dude · Sep 6, 2010, 05:02 PM

hey i dont have a single apple product. and the CPU isnt at 5% when the VIA codec is un-installed, or any sound/vid file hasnt been played after startup. i have VIA uninstalled.

i think there was a problem with my Otical output, as this thing showed up in the volume area, but i disabled it. lets see if the problem is still there.

OneMoar · Sep 6, 2010, 05:07 PM

Don't use the Microsoft drivers

95Viper · Sep 6, 2010, 05:17 PM

Why don't you run the apps/drivers that cause the trouble and post screen shots of the process explorer or task manager process window? So we can see the problem...

As someone mentioned before, about latency, you can use this: (DPC Latency Checker) to check it, but I don't believe that is the problem. If it is, it can usually be corrected.

de.das.dude · Sep 9, 2010, 04:27 AM

this is the screenie when the thing is fucking around. vdeck is insalled.

this is the latency timer one:-

before this install of vdeck i had removed drivers wit CCleaner.
this drivers have been downloaded from via site itself.
i will try the one asus is giving. *fingers crossed*.

de.das.dude · Sep 9, 2010, 07:01 AM

just removed previous drivers and installed the one provided bu AsuS. working normal so far...

thanks guys for ur help.

Sep 5, 2010, 06:03 PM	#1
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	VIA audio trouble hey guys i am having problems with VIA audio on my mobo. the problem is that the sound stops up(hangs) for a couple of seconds quite frequently. and when the VIA harware manager is installed, my PC stays at a constant 50% load. this dont happen when the manager isnt installed. also sometimes the "rear optical audio out" jack shows up in the place of the volume control!!! is my audio fxxxxd up? i got an ASUS M4A785D0-M Pro, a month old and Windows 7 x64 enterprise. i have already tried flashing bios, installing latest drivers, and my ATI HD audio is disabled in device manager. __________________ Join the TPU GRID 2 ClUB T0D4Y!

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Sep 6, 2010, 03:44 AM	#2
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	come on, someone help. __________________ Join the TPU GRID 2 ClUB T0D4Y!

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Sep 6, 2010, 05:03 AM	#3
TheMailMan78 Banstick Dummy Join Date: Jun 2007 Location: Crystal River, FL Posts: 15,142 (6.86/day) Thanks: 1,337 Thanked 6,861 Times in 3,752 Posts System Specs	I have the same VIA chip. Where did you get the driver from? Also I have an idea about the 50% load part. Try disabling the "High definition audio controller" in device manager.

Sep 6, 2010, 05:07 AM	#4
slyfox2151 Join Date: Jan 2009 Location: Brisbane, Australia Posts: 2,522 (1.56/day) Thanks: 57 Thanked 530 Times in 472 Posts System Specs	sounds like a bad driver to me..... have you tried compleatly uninstalling and deleteing the driver, then letting windows install the driver for it.. see how that works out.. __________________ “it's still EA.. they will F* it up. F*ing up games is the only thing they do consistently.” -TRIPTEX_MTL

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Sep 6, 2010, 05:18 AM	#5
Radical_Edward Join Date: Jan 2010 Location: Oregon, USA Posts: 3,143 (2.53/day) Thanks: 2,560 Thanked 1,964 Times in 1,073 Posts System Specs	Worst comes to worst, try a fresh install of windows. I had a bad install once that didn't remember drivers for my 5770 after a reboot for some reason. __________________ My heatware My FS thread Solaris Utility DVD TacticalHandleGaming

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Sep 6, 2010, 05:34 AM	#6
Boyfriend Join Date: Nov 2008 Posts: 128 (0.08/day) Thanks: 33 Thanked 35 Times in 32 Posts System Specs	For VIA audio driver, I will recommend to uninstall current driver --> Use CCleaner --> Use Windows Update to get driver update for it. It will work perfectly.

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Sep 6, 2010, 05:39 AM	#7
OneMoar Banned Join Date: Apr 2010 Posts: 2,345 (2.01/day) Thanks: 91 Thanked 442 Times in 380 Posts System Specs	meh via audio chips are notoriously buggy sounds like a IRQ conflict there are a few things you can try remove/disable unnecessary BIOS devices ( serial/com ports ) increase the PCI latency timer clear the CMOS Last edited by OneMoar; Sep 6, 2010 at 05:52 AM. Reason: s/cmos/bios

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Sep 6, 2010, 05:53 AM	#9
OneMoar Banned Join Date: Apr 2010 Posts: 2,345 (2.01/day) Thanks: 91 Thanked 442 Times in 380 Posts System Specs	try disabling COM/Serial ports

Sep 6, 2010, 06:00 AM	#11
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	^ i dont have time right now, need to work on my PC. i'll definitely try and tell you the results. but isnt the high def audio controller the audio device itself? __________________ Join the TPU GRID 2 ClUB T0D4Y!

Sep 6, 2010, 06:18 AM	#12
OneMoar Banned Join Date: Apr 2010 Posts: 2,345 (2.01/day) Thanks: 91 Thanked 442 Times in 380 Posts System Specs	O I didnt notice YOU NEED to disable ATI's HDMI audio in the device manger if you are not using it as Themailman78 said make sure you have proper drivers installed

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Sep 6, 2010, 06:20 AM	#14
brandonwh64 Addicted to Bacon and StarCrunches!!! Join Date: Sep 2009 Location: Chatsworth, GA Posts: 13,664 (9.89/day) Thanks: 2,165 Thanked 5,382 Times in 3,729 Posts System Specs	Goto the VIA website and get the newest drivers directly. i had to do that with my current HTPC board cause the disc and website had over drivers __________________ Cruncher's: All GPU's GPU's: 7970 3GB = 8 Threads 5770 1GB OCed = 2 Threads

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Sep 6, 2010, 07:39 AM	#16
shevanel Join Date: Jul 2009 Location: Leesburg, FL Posts: 3,151 (2.21/day) Thanks: 1,515 Thanked 410 Times in 338 Posts System Specs	look for hardware interupts or other conflicts using process explorer disable firewire in device manager and see if that helps. (if u find any interupts/conflicts) __________________ Stop comparing it to onboard! Compare it to something it falls short to so that we can really understand. HEAT

Sep 6, 2010, 02:29 PM	#18
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	the problem persists!!!! and what the fuck is the apple computer "bounjour service" ??? __________________ Join the TPU GRID 2 ClUB T0D4Y! Last edited by de.das.dude; Sep 6, 2010 at 02:45 PM.

Sep 6, 2010, 04:44 PM	#19
OneMoar Banned Join Date: Apr 2010 Posts: 2,345 (2.01/day) Thanks: 91 Thanked 442 Times in 380 Posts System Specs	.......... . .. .. . . . .. ur pc is not at 50% load also applebounjour is part of itunes/ipod/qt software

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Sep 6, 2010, 05:02 PM	#21
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	hey i dont have a single apple product. and the CPU isnt at 5% when the VIA codec is un-installed, or any sound/vid file hasnt been played after startup. i have VIA uninstalled. i think there was a problem with my Otical output, as this thing showed up in the volume area, but i disabled it. lets see if the problem is still there. __________________ Join the TPU GRID 2 ClUB T0D4Y!

Sep 6, 2010, 05:07 PM	#22
OneMoar Banned Join Date: Apr 2010 Posts: 2,345 (2.01/day) Thanks: 91 Thanked 442 Times in 380 Posts System Specs	Don't use the Microsoft drivers

Sep 6, 2010, 05:17 PM	#23
95Viper Join Date: Oct 2008 Location: στο άλφα έως ωμέγα Posts: 3,856 (2.25/day) Thanks: 2,040 Thanked 1,424 Times in 1,123 Posts System Specs	Why don't you run the apps/drivers that cause the trouble and post screen shots of the process explorer or task manager process window? So we can see the problem... As someone mentioned before, about latency, you can use this: (DPC Latency Checker) to check it, but I don't believe that is the problem. If it is, it can usually be corrected.

Sep 9, 2010, 04:27 AM	#24
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	this is the screenie when the thing is fucking around. vdeck is insalled. this is the latency timer one:- before this install of vdeck i had removed drivers wit CCleaner. this drivers have been downloaded from via site itself. i will try the one asus is giving. fingers crossed. __________________ Join the TPU GRID 2 ClUB T0D4Y! Last edited by de.das.dude; Sep 9, 2010 at 04:33 AM.

Sep 9, 2010, 07:01 AM	#25
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,833 (4.39/day) Thanks: 2,429 Thanked 1,401 Times in 969 Posts System Specs	just removed previous drivers and installed the one provided bu AsuS. working normal so far... thanks guys for ur help. __________________ Join the TPU GRID 2 ClUB T0D4Y!

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