Display driver nvlddmkm stopped responding and has successfully recovered.

[kalleblomkvist]

hi I have the gtx 460 and have the problem of the driver stopping and then being recovered by windows. Firstly, I tried to disable physx because someone on this forum mentioned in an old thread that it was successful in solving the problem but I cannot find out how to disable physx.

The only options i have are to choose a physx processor and the choice is between my cpu, gtx 460 or auto and the choice is auto on default. Should it be gtx 460?

Secondly my driver version for this card is 8.17.12.6099. Is this version compatible with windows 7?

It seems like that the problem of the driver failing happens a lot more when I have the aero theme or a video running. Why is that?

Any help would be much appreciated.

PC specs: Windows 7 64 bit ultimate, 8gb ram, intel core2duo E7200 @ 2.53Ghz

[mad1394]

Download the latest drivers from here : http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
Make sure to roll back any overclock you may have on the card, and disabling physx is not a solution to this problem as far as I know.

Go to your user control panel and fill out your full system specs.

[JrRacinFan]

What power supply and motherboard do you have? Also that version is the latest @ 260.99.

[puma99dk|]

if you overclock and the card don't this enough voltage that will be the problem.

[kalleblomkvist]

Originally Posted by JrRacinFan

What power supply and motherboard do you have? Also that version is the latest @ 260.99.

I do have the 260.99 driver. How do I find out what my power supply and motherboard is?

I did install the graphic card myself and connected both power supply ports on its back to the power supply bus from my pc.

EDIT: Also now i can confirm that this error happens more on aero theme and will almost always happen whenever the slightest of graphics are used on the computer. So it happens even when I close a window in aero theme because it does the little diminishing animation when the window closes.


EDIT: I dont even know what overclocking was till I read here so I am sure i am not overclocking. Also is there anywhere i can test if my video card is even working?

[Mussels]

the problem is your video card driver crashing, there can be many causes for that.


1. your system itself could be unstable (CPU/memory/PSU etc)

2. The video card could be faulty (either outright bad, or overheating)

3. sometimes it can be just software - updating to the latest drivers, PhsyX and directX can sometimes help.


as for why aero and physX are involved here: PhysX runs on Nvidia GPU's in a handful of games, and aero is 3D rendered by the video card... so its more likely to crash when the GPU is in use, than when its not.

[kalleblomkvist]

ok just downloaded some aida32 program to scan my pc specs and after launching it, it found all other information but says motherboard and chipset are 'unknown'

my original pc was the hp xw4600 with core2duo

[Mussels]

Originally Posted by kalleblomkvist

ok just downloaded some aida32 program to scan my pc specs and after launching it, it found all other information but says motherboard and chipset are 'unknown'

my original pc was the hp xw4600 with core2duo

aida32 reads from the drivers installed in the system, so it can misread things or be very vague, use CPU-Z to get your motherboard model number and chipset.


what do you mean by 'original PC' - did you move your hard drive from one PC to another, with different hardware?

[kalleblomkvist]

Originally Posted by JrRacinFan

What power supply and motherboard do you have? Also that version is the latest @ 260.99.

Originally Posted by Mussels

aida32 reads from the drivers installed in the system, so it can misread things or be very vague, use CPU-Z to get your motherboard model number and chipset.


what do you mean by 'original PC' - did you move your hard drive from one PC to another, with different hardware?

original as in before i changed the graphics card and added a new ssd and more ram

[Mussels]

Originally Posted by kalleblomkvist

original as in before i changed the graphics card and added a new ssd and more ram

right, so you reinstalled windows onto the SSD?

its possible you missed some drivers (directX and all motherboard/chipset drivers would be important there)

[kalleblomkvist]

Originally Posted by Mussels

right, so you reinstalled windows onto the SSD?

its possible you missed some drivers (directX and all motherboard/chipset drivers would be important there)

i installed the latest direct x although on the hp website for downloading drivers for my computer there doesnt seem to be any chipset or motherboard drivers for windows 7 64 bit so I never installed those

[Mussels]

Originally Posted by kalleblomkvist

i installed the latest direct x although on the hp website for downloading drivers for my computer there doesnt seem to be any chipset or motherboard drivers for windows 7 64 bit so I never installed those

yeah the websites for prebuilts are always terribly outdated, use CPU-Z to find out the chipset and go from there (EG, if its intel, go to the intel website)

[kalleblomkvist]

ok will do that

hi, not sure if i am breaking any forum rules but below are 2 screen shots of the cpu-z result. I can't seem to find the right drivers on intel's website. To be honest I am not sure what the model numbers are.

http://www.glowfoto.com/viewimage.ph...=2010&srv=img5

http://www.glowfoto.com/viewimage.ph...=3014&srv=img5

ok downloaded and installed the correct chipset drivers. Do you guys reckon I should uninstall and reinstall the graphics card or just continue using and see if this fixed it?

[Mussels]

Originally Posted by kalleblomkvist

ok downloaded and installed the correct chipset drivers. Do you guys reckon I should uninstall and reinstall the graphics card or just continue using and see if this fixed it?

the driver you should have got is the intel inf driver, specifically for the x38 chipset. sounds like you found it anyway.


i say try it now and see if it helped... if it fixed it, might as well save yourself the time you'd spend trying other fixes.

[kalleblomkvist]

hmm same problem still exists. I actually ran a video card stability test and it happened during the test.

The test software says - Perhaps the video card switched into low-accelerated mode. If you overclocked your video card, you need to lower your GPU and Mem frequency. After reboot please launch test again.


so is there any way to make sure my graphics card is getting the right power supply? I installed it myself so there is definitely some potential for incorrect power wiring

[Red_Machine]

I had the same issue with an 8800GS, turned out the card was fautly. I reccommend RMA'ing it.

[kalleblomkvist]

well I have added:

1 new SSD
2 new sticks or RAM
and now the new graphics card after replacing the old one. I am starting to wonder if I am exceeding the maximum output of my power supply. I am thinking of removing 1 HDD and my optical drive and seeing if that helps

[robn]

Use and see if it's fixed.

Haha, I must have opened this thread ages ago, my reply was for some posts back!

Well optical drives use barely any power, not much even when writing a disc. What model is your power supply?

[kalleblomkvist]

Originally Posted by robn

Use and see if it's fixed.

Haha, I must have opened this thread ages ago, my reply was for some posts back!

Well optical drives use barely any power, not much even when writing a disc. What model is your power supply?

cant figure out the power supply model but my computer is the hp xw 4600 and the power supply is 475W energy efficient 80plus

There seems to be a decent improvement in my computer after removing the optical drive but i still got the same error when i ran a video card stability test

[JrRacinFan]

Could you post a pic of the label also how old is the pc in question.

[kalleblomkvist]

hi, having some trouble uploading pics from my blackberry and I should be able to do it soon but just wanted to let you guys know that after unplugging both my optical drive and second HDD and connecting all the power supply wires from the graphics card directly into the power supply my system has not had the error. The video test also finished although I got 0 benchmark points. I am just hoping that nothing happens now and will wait for an hour more. Either ways i will get back to this thread with pics of the psu

just have one more question for all you kind people!

so their are two power cables that came with the card. One one connector at the back of the card I used a direct wire from the psu but only had one of those kind of connectors so I connected the second port with one of the wires that came with the card. I just realized that the wire that came with the card has two of the white connectors at the other end and I had only plugged in one of them and now I have not only removed the HDD and the optical drive but also connected the other white connector to the power supply. Things seem to be working fine now. Do you reckon that unconnected white plug was the problem?









gahhhhhhh the error is still happening

[Millennium]

If you didn't plug in both molex to the adaptor that may well have been the problem. Might depend on the PSU though. It's all working ok now?

[claylomax]

Why don't you fill your system specs so we can help you? That's a 80plus bronze Delta unit, it's decent but I think not enough for your video card; there's two 12v rails apart from the one for the CPU, one with 12 amps and the other with 17.5 amps. To check if the PSU it's the problem, use MSI Afterburner and undervolt your card, it should run at stock clocks with less voltage; if you don't get that message "Display driver stop but now recovered ..." then the problem is your PSU. EDIT: a GTX 460 needs about 12 amps.

[kalleblomkvist]

no, still the same error. Although I was able to run a benchmarking test and my graphics card scored 840 and seems to be doing fine other than the fact that I get a black screen for 3-4 seconds before windows shows that it recovered the failed driver.

One question @ millenium - I received two wires with the graphics card, one end of each was of course for the graphics card but on the other end each wire had two molex each. Now I used only one of these wires and now have both molex on its other end connected but for the second plug on the graphics card I could not use the 2nd wire that came with the card because I don't have enough female molex to connect the two molex on that wire so I used the connector that I found inside my computer. Now this one goes directly into the psu and the other end is connected to the card but there is a tiny white connector on it that I dont know where to put. Should I be using both wires that were in the package of the graphics card or is my setup fine?

[claylomax]

Originally Posted by kalleblomkvist

no, still the same error. Although I was able to run a benchmarking test and my graphics card scored 840 and seems to be doing fine other than the fact that I get a black screen for 3-4 seconds before windows shows that it recovered the failed driver.

One question @ millenium - I received two wires with the graphics card, one end of each was of course for the graphics card but on the other end each wire had two molex each. Now I used only one of these wires and now have both molex on its other end connected but for the second plug on the graphics card I could not use the 2nd wire that came with the card because I don't have enough female molex to connect the two molex on that wire so I used the connector that I found inside my computer. Now this one goes directly into the psu and the other end is connected to the card but there is a tiny white connector on it that I dont know where to put. Should I be using both wires that were in the package of the graphics card or is my setup fine?

There's a saying "a picture is worth a thousand words"