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Old Feb 11, 2011, 02:57 AM   #1
popswala
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One game will not work in stupid steam

Anyone with help, info, ideas or anything, please help me.

I have Metro2033 for steam. The day I added it. It worked. After I left the game to come play later same day. It will not work. When I click to open my mouse makes the activity symbol for a second and nothing happens. When I look in steam. It says last played today and yet I haven't for some time now. I've been contacting steam support and every idea they have doesn't work. Sending them a msinfo32 file, restarting WMI and today they tell me to reinstall windows. Lol. I actually already did reinstall for a different reason that happened to be after the game stopped working.

I find it odd that Metro2033 is the only game that will not work on here. I just added black ops and Civ 5 and they work perfect along with my other games. So whats the big deal with just one? I did upgrade gpu's since then. I figured that would help game play but I'll never know.

So please, anyone that programs or anything that may have a fix or even something I can try. Just post.

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Old Feb 11, 2011, 03:00 AM   #2
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have you tried opening it through the steam folder?
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Old Feb 11, 2011, 03:05 AM   #3
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Did you try deleting the game and reinstalling it?

And advanced technique you might try (if you're comfortable with it) is to use Process Monitor and log only the game's executable file. If it fails on a particular file or has trouble with a module it should show up there.
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Old Feb 11, 2011, 03:10 AM   #4
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Quote:
Originally Posted by copenhagen69 View Post
have you tried opening it through the steam folder?
I just tried it. The little box pops up saying starting metro2033. It goes away and nothing happens.

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Originally Posted by streetfighter 2 View Post
Did you try deleting the game and reinstalling it?

And advanced technique you might try (if you're comfortable with it) is to use Process Monitor and log only the game's executable file. If it fails on a particular file or has trouble with a module it should show up there.
I actually did do a complete uninstall of the whole things (steam,games,data) and reinstall. I did the check game file in steam to make sure the game isn't screwed up. It passed.

~~I got the process monitor and am looking at it right now. I see several things under Metro2033. Not sure what I'm looking for or how to tell whats wrong. Supposedly the game should be running right now since I never closed it.
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Old Feb 11, 2011, 03:33 AM   #5
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You can also try the "Verify Integrate of Game Cache". This will often fix corrupted or missing files. It could fix your issue.
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Old Feb 11, 2011, 03:35 AM   #6
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I did try that a couple of times and did a defrag of game files. My system gets optimized defrag bout every two months.
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Old Feb 11, 2011, 03:59 AM   #7
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Reinstall the latest physx software.
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Old Feb 11, 2011, 04:05 AM   #8
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Reinstall the latest physx software.
Trying that right now

no go. I'm reinstalling the game again. Gonna prob try game tomorrow morning since the file is big and is going slow.
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Last edited by popswala; Feb 11, 2011 at 04:15 AM. Reason: reinstalling game
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Old Feb 12, 2011, 01:54 AM   #9
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Well here's my update and there goes my update. lol. Nothing happened. No change or anything. I reinstalled the game. Everything is set with administrator right hence I am him. I have all latest drivers, patches and updates. I tried running the game within steam, .exe in dir and shortcuts. Its not happening.

Steam responded with installing three files thats in the steamapps/common/metro2033 dir. That didn't do a thing.

Sure would love to go back to the old days where you just install a game and play it. you don't need other prog's running your game taking up more space and resources. I have other steam games I'm prob not going to install just cause of this issue. I paid for the game. Let me play it.

Anyone have any ideas I haven't tried ?
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Old Feb 12, 2011, 04:55 AM   #10
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Quote:
Originally Posted by popswala View Post
Well here's my update and there goes my update. lol. Nothing happened. No change or anything. I reinstalled the game. Everything is set with administrator right hence I am him. I have all latest drivers, patches and updates. I tried running the game within steam, .exe in dir and shortcuts. Its not happening.

Steam responded with installing three files thats in the steamapps/common/metro2033 dir. That didn't do a thing.

Sure would love to go back to the old days where you just install a game and play it. you don't need other prog's running your game taking up more space and resources. I have other steam games I'm prob not going to install just cause of this issue. I paid for the game. Let me play it.

Anyone have any ideas I haven't tried ?
Wait, you are clicking on the icon for the game in the Steam Folder? You are not click on the game within the running Steam window?
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Old Feb 12, 2011, 05:01 AM   #11
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This wasn't one of the free NVIDIA Metro 2033 keys was it? Those were shut down and don't work anymore.
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Old Feb 12, 2011, 05:41 AM   #12
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Quote:
Originally Posted by TheLaughingMan View Post
Wait, you are clicking on the icon for the game in the Steam Folder? You are not click on the game within the running Steam window?
I tried both. Even made a desktop shortcut. Nothing worked.

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This wasn't one of the free NVIDIA Metro 2033 keys was it? Those were shut down and don't work anymore.
I think it is one of those. I bought it off someone that got them with there gpu's (I believe). If thats true then that's a kick in the teeth.

I guess I'll have to buy another either box or off steam. That's more $$ steam will get off me to play games that I don't use the steam community or multiplayer.
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Old Feb 12, 2011, 05:46 AM   #13
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Quote:
Originally Posted by popswala View Post
I tried both. Even made a desktop shortcut. Nothing worked.



I think it is one of those. I bought it off someone that got them with there gpu's (I believe). If thats true then that's a kick in the teeth.

I guess I'll have to buy another either box or off steam. That's more $$ steam will get off me to play games that I don't use the steam community or multiplayer.
Somehow I doubt this is Steam's fault someone stole your money by selling you a bogus key.
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Old Feb 12, 2011, 05:49 AM   #14
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Its registered to my steam and I did play that day. I left the game to come back later same day and it never opened back up. I got to play bout 15-20mins of it.

It is installed and files are there. Not sure what it could be.
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Old Feb 12, 2011, 01:43 PM   #15
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delete the .exe file and validate the cache again.
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Old Feb 12, 2011, 01:46 PM   #16
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this happened to me with bfbc2. I seriously had to backup my game saves delete everything 2 times before it would work again (the ENTIRE STEAM INSTALL, not just the game it has to be everything deleted)
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Old Feb 12, 2011, 01:51 PM   #17
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Have you tried running it as an admin?
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Old Feb 12, 2011, 04:02 PM   #18
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Quote:
Originally Posted by DannibusX View Post
delete the .exe file and validate the cache again.
I could try that.

Quote:
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this happened to me with bfbc2. I seriously had to backup my game saves delete everything 2 times before it would work again (the ENTIRE STEAM INSTALL, not just the game it has to be everything deleted)
I actually use revo. I backed up my saves, did a complete uninstall and got rid of everything. Then installed steam from fresh. I even got so fed up with this. I cleared out everything and lost all my saves to my other games.

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Have you tried running it as an admin?
It's set to run with admin rights.
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Old Feb 12, 2011, 04:04 PM   #19
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Quote:
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I could try that.



I actually use revo. I backed up my saves, did a complete uninstall and got rid of everything. Then installed steam from fresh. I even got so fed up with this. I cleared out everything and lost all my saves to my other games.



It's set to run with admin rights.
I think its a Physix issue then. When you reinstalled physix did you use the new driversweaper?
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Old Feb 12, 2011, 11:33 PM   #20
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Just my luck. Steam can't help me no more. They just told to contact THQ support. Its not the game. Its freakin steam cause the game has to run through them. If it was a normal install/play. Their would be no issues. This is speaking from the only games I ever had issues with were on steam.
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Old Feb 12, 2011, 11:35 PM   #21
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Quote:
Originally Posted by popswala View Post
Just my luck. Steam can't help me no more. They just told to contact THQ support. Its not the game. Its freakin steam cause the game has to run through them. If it was a normal install/play. Their would be no issues. This is speaking from the only games I ever had issues with were on steam.
I doubt its steam as almost all games can run indepently of Steam.
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Old Feb 12, 2011, 11:40 PM   #22
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Try the game defrag tool in Steam. Right click Metro > properties > defrag. It worked for me with TF2 which kept crashing and sometimes not starting.
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Old Feb 12, 2011, 11:46 PM   #23
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I've done that a few times and my sys gets defraged regularly
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Old Feb 13, 2011, 05:16 AM   #24
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try starting the game from program files....
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Old Feb 13, 2011, 05:20 AM   #25
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try looking for temp files in your appdata/my documents folders, delete whatever you find. odds are these kinds of files will be located near the save game files.
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