BSOD during windows start up

Xorgetra · Apr 30, 2011, 03:04 AM

A friend of mine cannot even start his pc! , when he enters windows , while loading nod32 AV , bump! BSOD ,

This is what it says :

***STOP : 0x0000008E ( 0xC0000005 , 0x80579217 , 0xF769699C , 0x00000000 )

This tells me something on where is the problem ?

Guys sorry , mi english is not very good!!

Thanks!!

fullinfusion · Apr 30, 2011, 03:25 AM

1st of all post his hardware mate!

micropage7 · Apr 30, 2011, 03:27 AM

usually related to ram. try clean your ram or try reseat it on different slot.

Xorgetra · Apr 30, 2011, 03:30 AM

Quote:

Originally Posted by micropage7

usually related to ram. try clean your ram or try reseat it on different slot.

Ok thanks friend , tomorrow ill try it and post here the results ASAP

Melvis · Apr 30, 2011, 03:43 AM

Does it do it even in safe mode?

qubit · Apr 30, 2011, 04:56 AM

Sounds like nod32 could be the problem, as it occurs while loading it. Also, check that you are not getting errors accessing the RAM. Run memtest to check this out. Get it at www.memtest.org If you do get errors then the problem is likely to be in (in order of likelyhood) RAM, motherboard, CPU.

And as Melvis asked, does it do this in safe mode?

hellrazor · Apr 30, 2011, 05:42 PM

Sounds like it's time to do a reinstall.

Must have hit the 4 month limit or so......

slyfox2151 · Apr 30, 2011, 05:51 PM

Quote:

Originally Posted by Xorgetra

A friend of mine cannot even start his pc! , when he enters windows , while loading nod32 AV , bump! BSOD ,

This is what it says :

***STOP : 0x0000008E ( 0xC0000005 , 0x80579217 , 0xF769699C , 0x00000000 )

This tells me something on where is the problem ?

Guys sorry , mi english is not very good!!

Thanks!!

sounds like a software problem, boot into safe mode and uninstall Nod32, see if that solves the problem.

Xorgetra · Apr 30, 2011, 06:38 PM

Yesterday i entered windows in safe mode and did not BSOD!!

Ill try to uninstall Nod32 and boot normal and see what happen

Thanks a lot ppl!!

Ill post back when i have results

robn · Apr 30, 2011, 07:09 PM

Quote:

Originally Posted by Xorgetra

Yesterday i entered windows in safe mode and did not BSOD!!

Ill try to uninstall Nod32 and boot normal and see what happen

Thanks a lot ppl!!

Ill post back when i have results

That's probably good news.

Quicker than uninstalling is to run "msconfig.exe" which is part of Windows. You can choose what runs when you start up the pc.

In the msconfig program untick all items on "startup" tab. Then go to "services" tab, tick "hide all Microsoft services", and untick the remaining services listed except hardware manufacturer ones (Intel, AMD, Nvidia, Realtek, etc.)

Try a normal pc boot then.

Xorgetra · May 1, 2011, 04:22 AM

Well , thanks for your answer robn but my friend decided to format his PC ^^"!!!

Trying to unistall Nod32 under Safe mode didn't work , the AV didnt want to be erased ( LOL ? )

Anyway , problem solve

Thanks ppl

Apr 30, 2011, 03:04 AM	#1
Xorgetra Join Date: May 2010 Location: Havana,Cuba Posts: 203 (0.18/day) Thanks: 64 Thanked 12 Times in 12 Posts System Specs	BSOD during windows start up A friend of mine cannot even start his pc! , when he enters windows , while loading nod32 AV , bump! BSOD , This is what it says : ***STOP : 0x0000008E ( 0xC0000005 , 0x80579217 , 0xF769699C , 0x00000000 ) This tells me something on where is the problem ? Guys sorry , mi english is not very good!! Thanks!! __________________ CPU-Z validation sig pics temporarily blocked

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Apr 30, 2011, 03:27 AM	#3
micropage7 Join Date: Mar 2010 Location: Jakarta, Indonesia Posts: 3,717 (3.15/day) Thanks: 193 Thanked 853 Times in 559 Posts System Specs	usually related to ram. try clean your ram or try reseat it on different slot. __________________ :: New Cases, Tips And All About Your Cases Visit CaseGear :: Don't Ever Ask About Love And Honesty That You Don't Ever Have

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Apr 30, 2011, 03:25 AM	#2
fullinfusion 1.21 Gigawatts Join Date: Jan 2008 Location: CANADA Posts: 5,497 (2.77/day) Thanks: 2,709 Thanked 1,299 Times in 1,096 Posts System Specs	1st of all post his hardware mate!

Apr 30, 2011, 03:43 AM	#5
Melvis Join Date: Mar 2008 Location: Australia Posts: 2,984 (1.55/day) Thanks: 619 Thanked 471 Times in 392 Posts System Specs	Does it do it even in safe mode?

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Apr 30, 2011, 04:56 AM	#6
qubit Overclocked quantum bit Join Date: Dec 2007 Location: Quantumville UK Posts: 8,722 (4.31/day) Thanks: 4,216 Thanked 3,335 Times in 1,971 Posts System Specs	Sounds like nod32 could be the problem, as it occurs while loading it. Also, check that you are not getting errors accessing the RAM. Run memtest to check this out. Get it at www.memtest.org If you do get errors then the problem is likely to be in (in order of likelyhood) RAM, motherboard, CPU. And as Melvis asked, does it do this in safe mode? __________________ Siggie in the post.

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Apr 30, 2011, 05:42 PM	#7
hellrazor Join Date: Feb 2010 Posts: 1,361 (1.12/day) Thanks: 1,414 Thanked 276 Times in 194 Posts System Specs	Sounds like it's time to do a reinstall. Must have hit the 4 month limit or so...... __________________ "Doom means two things: demons and shotguns." -John Carmack

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Apr 30, 2011, 06:38 PM	#9
Xorgetra Join Date: May 2010 Location: Havana,Cuba Posts: 203 (0.18/day) Thanks: 64 Thanked 12 Times in 12 Posts System Specs	Yesterday i entered windows in safe mode and did not BSOD!! Ill try to uninstall Nod32 and boot normal and see what happen Thanks a lot ppl!! Ill post back when i have results __________________ CPU-Z validation sig pics temporarily blocked

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May 1, 2011, 04:22 AM	#11
Xorgetra Join Date: May 2010 Location: Havana,Cuba Posts: 203 (0.18/day) Thanks: 64 Thanked 12 Times in 12 Posts System Specs	Well , thanks for your answer robn but my friend decided to format his PC ^^"!!! Trying to unistall Nod32 under Safe mode didn't work , the AV didnt want to be erased ( LOL ? ) Anyway , problem solve Thanks ppl __________________ CPU-Z validation sig pics temporarily blocked

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