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Old Jun 14, 2011, 06:41 AM   #1
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EKWB Halts Nickel-Plated Water Block Production

Water-cooling major EK Waterblocks (EKWB) halted the production of nickel-plated copper water blocks. The company received several complaints from users about the nickel plating to be of substandard quality, and corroding away much faster. Nickel plating itself is supposed to work as a corrosion-resistant coating over copper. Nickel plating gives the surface of the block a chrome-like lustrous shine. EKWB, after conducting its own tests, blamed silver coils and copper sulphate additives, anti-algae agents used in public water supply. A weak defense, considering people use distilled water (battery water) in their loops, or coolants that are formulated to be less corrosive than tap water on metallic parts of the loop.



A RRTech forum member conducted a wide range of tests including microscopic imaging of a water block, revealing what he alleges to be substandard quality of nickel plating, rather than corrosion caused by bad coolant. Meanwhile, EKWB halted production and sales of nickel-plated copper water blocks.

In its latest statement, EKWB says: "As EK is looking for lasting solution for nickel plating issue (concerning corrosion because of silver coils and copper sulphate additive) we decided to halt sales of nickel plated products till solution is found and tested. Our resellers were advised to halt sales too. We cannot put users into position, that we replace products and corrosion starts again on new product. Hopefully we will find an answer and tested solution in short while. We will update you as soon as we have any news. However, If customer insists on buying EK nickel block, we offer a customer full 24 month warranty on material, manufacturing and corrosion."

More gory pictures of failing water blocks at the source.

Sources: RRTech, Bit-Tech
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Old Jun 14, 2011, 06:42 AM   #2
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Many Thanks to Cold Storm for the tip.
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Old Jun 14, 2011, 06:51 AM   #3
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That is a pretty sorry defense IMO.
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Old Jun 14, 2011, 07:11 AM   #4
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I'm surprised this wasn't reported on earlier. Not that I knew about it earlier, but it seems to have been going on for a little while now, so I would have expected one of the members and/or readers here to submit a tip earlier.

Anyways, thanks for the excellent summary of the current situation. Saves a lot of reading for those that aren't interested in the little details and just want to know what's going on.
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Old Jun 14, 2011, 07:27 AM   #5
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Wow I am lucky I didn't order any like I was planning back in the day. If I do any time soon I doubt they will be EK. If later though I probably would once I am certain of them working out the kinks and issues with this.
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Old Jun 14, 2011, 07:55 AM   #6
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my cpu, mobo and ram waterblock use this nickel.. now i am worried
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Old Jun 14, 2011, 07:58 AM   #7
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this is fairly old news.
and its not several complaints, it's more like hundreds.

theres a lot more information about this on ocau and xs forum.

to sum it up: it's a problem thats been known about for months, they say user error, users are saying its poor machining and impurities in the nickel.

also theres a lot of uproar about the duration they claim they'll honor RA because of this.. basically stipulating a date which is a breach of the trade practices act in a few countries.

Last edited by qwerty_lesh; Jun 14, 2011 at 07:59 AM. Reason: error
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Old Jun 14, 2011, 08:01 AM   #8
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Never had any problems with waterblocks from EK, I've been using them for a great amount of time and they are good quality. I' m sure EK will fix this soon
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Old Jun 14, 2011, 08:34 AM   #9
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nickel plated is so harley, so dumb... Use noble metals that don't need shiny platings, FFS!
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Old Jun 14, 2011, 08:47 AM   #10
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Quote:
Originally Posted by erixx View Post
Use noble metals that don't need shiny platings, FFS!
What noble metal do you suggest?
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Old Jun 14, 2011, 08:53 AM   #11
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What noble metal do you suggest?
Diamond. It's the hardest metal known to man.
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Old Jun 14, 2011, 09:01 AM   #12
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back to the ghetto days of getting custom plating then
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Old Jun 14, 2011, 09:03 AM   #13
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Diamond. It's the hardest metal known to man.
AC made a silver Kyros XT block, it cost over £200, the copper one costs £50....
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Old Jun 14, 2011, 11:40 AM   #14
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What noble metal do you suggest?
You only have a choice of these, no of them are very cheap
Gold, Platinum, Iridium, Palladium, Osmium, Silver, Rhodium, Ruthenium
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Old Jun 14, 2011, 11:44 AM   #15
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titanium?
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Old Jun 14, 2011, 11:45 AM   #16
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stainless steel? anodized aluminium?
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Old Jun 14, 2011, 11:52 AM   #17
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titanium?
Quote:
Originally Posted by erixx View Post
stainless steel? anodized aluminium?
Not noble metals
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Old Jun 14, 2011, 12:01 PM   #18
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I'm glad I didn't spend more for a shiny one. I like it raw.
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Old Jun 14, 2011, 12:38 PM   #19
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RRtech is probably going to give out a service for their members that want to get the block cleaned of it's Nickle and put chrome on it instead.

Ek... Their going crazy on their notions. It just can't be Silver coil or PTnuke.. Not if every one uses it on Bitpower/AC/Heatkiller/Swifty/.... and there is no problem..

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Old Jun 14, 2011, 01:15 PM   #20
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Quote:
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Diamond. It's the hardest metal known to man.
since when was diamond a metal? its a crystal..

On that whole EK thing..... just buy Watercool. (yeah, made in Germany, with German Laws)
I never was too fond of the much hyped EK, and now, it seems it was good to buy only stuff, that was not of them
(except for my res...the acrylic of it is bad quality, and i already cracked a 25mm tube, without it beeing prone to any forces)

EK just tries to pull their ass from their own crap, and that with the weakest excuses you can think of...laughable.
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Old Jun 14, 2011, 01:47 PM   #21
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Cost cutting much.
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Old Jun 14, 2011, 02:01 PM   #22
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Quote:
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since when was diamond a metal? its a crystal..
Oh, gosh, you're right. Golly gee, do I feel stupid.

it's a meme btw
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Old Jun 14, 2011, 02:22 PM   #23
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Oh, gosh, you're right. Golly gee, do I feel stupid.

it's a meme btw
i think its not crucial, i just wanted to point out, that your statement wasnt correct...such things can happen
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Old Jun 14, 2011, 02:30 PM   #24
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Just bought my first water block a few months ago. EK seemed like a solid brand.

Guess I better take a good look at it.
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Old Jun 14, 2011, 03:21 PM   #25
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i think its not crucial, i just wanted to point out, that your statement wasnt correct...such things can happen
the jesus's joke
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