Only one instance of setup may be run at a time.

Play3r · Jun 20, 2011, 11:54 AM

Ok so basically im trying to install office 2010 on a new laptop and i keep getting this error, even from a reboot when i open nothing other than the setup.exe.

Any idea how i can fix this?

Thanks

2DividedbyZero · Jun 20, 2011, 12:03 PM

Have you tried CTRL+SHIFT+ESCAPE > Processes and ending any instances of setup.exe that may be running?

95Viper · Jun 20, 2011, 12:28 PM

Quote:

Originally Posted by 2DividedbyZero

Have you tried CTRL+SHIFT+ESCAPE > Processes and ending any instances of setup.exe that may be running?

^This^

And, are you installing from a disk (CD/DVD) or download files?

Possibility 1. If, from a disk (CD/DVD) and you have autorun on, it may be loading in the back ground and you are clicking on the setup file, so you end up with multiple instances.

Possibility 2. If you have a trial edition or have had a failed install you may need to run the uninstaller or/and, something like, revo uninstaller and/or ccleaner to remove the old installer info in the temp directories.

Possibility 3. Your A/V and/or firewall may be conflicting with the install.

Just a few things to look at.

Play3r · Jun 20, 2011, 02:07 PM

I have looked at these things. nothing in processes. ran a ccleaner pass. still didnt work.

I dont understand at all why it doesnt work,............................................. ...... ARGHHHHHHH

TheLaughingMan · Jun 20, 2011, 02:27 PM

Have you tried using LibreOffice.org instead?

2DividedbyZero · Jun 20, 2011, 02:28 PM

Quote:

Originally Posted by Play3r

I have looked at these things. nothing in processes. ran a ccleaner pass. still didnt work.

I dont understand at all why it doesnt work,............................................. ...... ARGHHHHHHH

did you select show processes from all users?

Frick · Jun 20, 2011, 02:34 PM

Quote:

Originally Posted by TheLaughingMan

Have you tried using LibreOffice.org instead?

Play3r · Jun 20, 2011, 02:36 PM

thats what is running

95Viper · Jun 20, 2011, 02:41 PM

Still only a partial listing(see scroll bar to the side).
You got a lot of stuff running that are a waste of resources. (Just thought I'd mention it.)

Play3r · Jun 20, 2011, 02:42 PM

Quote:

Originally Posted by TheLaughingMan

Have you tried using LibreOffice.org instead?

i would, but the person whos it is, likes to see a little microsoft there otherwise its to hard..............

TheLaughingMan · Jun 20, 2011, 02:43 PM

Quote:

Originally Posted by Frick

Play3r · Jun 20, 2011, 02:44 PM

yer lots of crapware 112 processes if phenomenal. but some ppl love a bit of crapware. my desktop does 80 at most

Play3r · Jun 20, 2011, 02:53 PM

nevermind guys found a solution. im installing it in safe mode.

95Viper · Jun 20, 2011, 02:54 PM

Load this (PC De-Crapifier) on there and tell the person they may want to think about using it, when they are tired of a slowed down PC.

Back to the topic:

Try opening msconfig utility and choose diagnostic setup, re-boot and then try the install.

Quoted from Windows 7 Msconfig Startup Utility Guide At askthecomputertech.com:

Normal startup: Starts Windows normally. This loads Windows with all programs and services. This mode is the default mode.

Diagnostic startup: This mode starts Windows 7 with basic services and drivers only. It is useful if say you want to rule out basic Windows files as a potential problem.

Selective startup: Selective mode starts Windows 7 with basic services and drivers like diagnostic startup mode though it also starts programs you select

Play3r · Jun 20, 2011, 02:57 PM

thanks viper will have a look at the de-capifier

Shariq · Jul 2, 2011, 01:03 PM

Try disabling your anti-virus program... If it still not works, then uninstall it and then run the setup again. It will work.

n-ster · Jul 2, 2011, 02:47 PM

I start at 40 with my Desktop and it has W7 Ultimate 64bit o.o

try safe mode.... Nvm I thought to myself to read the thread before pressing post lol

but seriously, reduce the number of processes/services because it will create problems in the long run if you don't

LifeOnMars · Jul 2, 2011, 02:55 PM

Bloody hell, I only have 29 processes running. 112 is epic LOL Glad you seem to have got it sorted

benito6000 · Jul 6, 2011, 06:03 AM

Some antivirus blocks programs to access properly to the registry, I had this issue for a couple of weeks and I didn't found anybody with an appropriate response.

Finally I disable the HIPS feature of my NOD32 Antivirus and the setup starts without problems. When you disable this feature you have to reboot.

So; try to disable antivirus and any advanced protection that you have.

Hope this help.
Israel Garcia
http://www.nearsolutions.net

Jun 20, 2011, 11:54 AM	#1
Play3r Join Date: Apr 2009 Location: Perth, Australia Posts: 189 (0.13/day) Thanks: 8 Thanked 17 Times in 16 Posts System Specs	Only one instance of setup may be run at a time. Ok so basically im trying to install office 2010 on a new laptop and i keep getting this error, even from a reboot when i open nothing other than the setup.exe. Any idea how i can fix this? Thanks __________________ CPU-Z validation sig pics temporarily blocked

System Name:	SexMachine
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Video Card:	VTx3d 6950 Modded +200 900mhz/1375mhz
Hard Disk:	120GB Corsiar Force 3, 2 1TBs, 6 1.5TBs, 3 2TBs
Optical Drive:	PIONEER DVR-X162
CRT/LCD Model:	BenQ XL2410T & Samsung SyncMaster 2693HM + Dell U2410
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Sound Card:	Asus Xonar Essence ST
PSU:	CORSAIR 750W TX-750W POWER SUPPLY
Software:	Microsoft Windows 7 Ultimate 64bit
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Jun 20, 2011, 12:03 PM	#2
2DividedbyZero Join Date: Aug 2008 Location: in retarded hell Posts: 765 (0.44/day) Thanks: 31 Thanked 202 Times in 146 Posts	Have you tried CTRL+SHIFT+ESCAPE > Processes and ending any instances of setup.exe that may be running? __________________ RETARDS

System Name:	they come they go
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Optical Drive:	?DVDRW w/lightscribe
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Case:	Cooler Master Cosmos-S
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PSU:	Cooler Master Real Power M850
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System Name:	Ha/AhHa
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Motherboard:	GA-X48_DS4 (F3B bios)/Gigabyte x58A-UDR3 v 2.0(Fh1 bios)
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Video Card:	Galaxy GTS 465/Gigabyte HD6950 unlocked w\ 1536 shaders
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Software:	Windows 7 Build 7601 SP1 - 64 bit/Same

Jun 20, 2011, 02:07 PM	#4
Play3r Join Date: Apr 2009 Location: Perth, Australia Posts: 189 (0.13/day) Thanks: 8 Thanked 17 Times in 16 Posts System Specs	I have looked at these things. nothing in processes. ran a ccleaner pass. still didnt work. I dont understand at all why it doesnt work,............................................. ...... ARGHHHHHHH __________________ CPU-Z validation sig pics temporarily blocked

Jun 20, 2011, 02:27 PM	#5
TheLaughingMan Join Date: May 2009 Location: Douglasville, GA USA Posts: 3,701 (2.50/day) Thanks: 1,365 Thanked 1,264 Times in 930 Posts System Specs	Have you tried using LibreOffice.org instead? __________________ My Heat

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Case:	Rosewill Thor V2
Sound Card:	Onboard Realtek 889c + Logitech X-540 5.1
PSU:	Antec HCP 850 80+ Gold
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Jun 20, 2011, 02:36 PM	#8
Play3r Join Date: Apr 2009 Location: Perth, Australia Posts: 189 (0.13/day) Thanks: 8 Thanked 17 Times in 16 Posts System Specs	thats what is running __________________ CPU-Z validation sig pics temporarily blocked

Jun 20, 2011, 02:41 PM	#9
95Viper Join Date: Oct 2008 Location: στο άλφα έως ωμέγα Posts: 3,841 (2.28/day) Thanks: 2,034 Thanked 1,417 Times in 1,116 Posts System Specs	Still only a partial listing(see scroll bar to the side). You got a lot of stuff running that are a waste of resources. (Just thought I'd mention it.) __________________ Heatware: 95viper TECHPOWERUP GEAR!

Jun 20, 2011, 02:44 PM	#12
Play3r Join Date: Apr 2009 Location: Perth, Australia Posts: 189 (0.13/day) Thanks: 8 Thanked 17 Times in 16 Posts System Specs	yer lots of crapware 112 processes if phenomenal. but some ppl love a bit of crapware. my desktop does 80 at most __________________ CPU-Z validation sig pics temporarily blocked

Jun 20, 2011, 02:53 PM	#13
Play3r Join Date: Apr 2009 Location: Perth, Australia Posts: 189 (0.13/day) Thanks: 8 Thanked 17 Times in 16 Posts System Specs	nevermind guys found a solution. im installing it in safe mode. __________________ CPU-Z validation sig pics temporarily blocked

Jun 20, 2011, 02:54 PM	#14
95Viper Join Date: Oct 2008 Location: στο άλφα έως ωμέγα Posts: 3,841 (2.28/day) Thanks: 2,034 Thanked 1,417 Times in 1,116 Posts System Specs	Load this (PC De-Crapifier) on there and tell the person they may want to think about using it, when they are tired of a slowed down PC. Back to the topic: Try opening msconfig utility and choose diagnostic setup, re-boot and then try the install. Quoted from Windows 7 Msconfig Startup Utility Guide At askthecomputertech.com: Normal startup: Starts Windows normally. This loads Windows with all programs and services. This mode is the default mode. Diagnostic startup: This mode starts Windows 7 with basic services and drivers only. It is useful if say you want to rule out basic Windows files as a potential problem. Selective startup: Selective mode starts Windows 7 with basic services and drivers like diagnostic startup mode though it also starts programs you select __________________ Heatware: 95viper TECHPOWERUP GEAR! Last edited by 95Viper; Jun 20, 2011 at 02:59 PM.

Jun 20, 2011, 02:57 PM	#15
Play3r Join Date: Apr 2009 Location: Perth, Australia Posts: 189 (0.13/day) Thanks: 8 Thanked 17 Times in 16 Posts System Specs	thanks viper will have a look at the de-capifier __________________ CPU-Z validation sig pics temporarily blocked

Jul 2, 2011, 01:03 PM	#16
Shariq Join Date: Jul 2011 Posts: 1 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts	Try disabling your anti-virus program... If it still not works, then uninstall it and then run the setup again. It will work.

Jul 2, 2011, 02:47 PM	#17
n-ster Eligible for custom title Join Date: Jan 2009 Location: Montreal Posts: 8,304 (5.21/day) Thanks: 1,206 Thanked 1,420 Times in 1,153 Posts System Specs	I start at 40 with my Desktop and it has W7 Ultimate 64bit o.o try safe mode.... Nvm I thought to myself to read the thread before pressing post lol but seriously, reduce the number of processes/services because it will create problems in the long run if you don't __________________ My Heatware

System Name:	Overkill? naaa, browsing TPU with this is extra special :)
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PSU:	Corsair HX850 + TT Meka G1 or Corsair K60 Mech Kbs
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Jul 2, 2011, 02:55 PM	#18
LifeOnMars Join Date: Jun 2008 Location: Kettering,Northants. UK Posts: 2,242 (1.25/day) Thanks: 1,718 Thanked 401 Times in 337 Posts System Specs	Bloody hell, I only have 29 processes running. 112 is epic LOL Glad you seem to have got it sorted

Jul 6, 2011, 06:03 AM	#19
benito6000 Join Date: Jul 2011 Posts: 1 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts	Some antivirus blocks programs to access properly to the registry, I had this issue for a couple of weeks and I didn't found anybody with an appropriate response. Finally I disable the HIPS feature of my NOD32 Antivirus and the setup starts without problems. When you disable this feature you have to reboot. So; try to disable antivirus and any advanced protection that you have. Hope this help. Israel Garcia http://www.nearsolutions.net

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