Laptop Black Screening!

Kusimeka · Jul 11, 2011, 12:46 AM

Hey guys, i kept getting this problem where my laptop would just suddenly black screen, the laptop will still be on but it won't let me do anything so i have to forcefully turn it off. It started doing it often (every few hours) so i reformatted my laptop and it seemed to solve it for a few days, but then it happened again today...

I was thinking it may be overheating, but it's defintley not. It happened while watching a youtube video once, the rest of the time was while playing Heroes of Newerth (which is not a demanding game, does not make my laptop hot) it's getting really frustrating and i was wondering if you guys could help me out with this.

My laptop is a MSI GT660

Thanks

A Cheese Danish · Jul 11, 2011, 01:20 AM

Have you tried checking your Event Viewer if you can?
Do you still have a cursor when the screen goes black?

Kusimeka · Jul 11, 2011, 11:57 AM

Quote:

Originally Posted by A Cheese Danish

Have you tried checking your Event Viewer if you can?
Do you still have a cursor when the screen goes black?

Event Viewer? Do you mean Task Manager? If so nope it won't let me do anything at all, everything cuts off but there is still power to the machine. There's no cursor, before it black screens it usually just like freezes, and then the cursor will like, really really lag and warp across the screen (cause im moving it) and then it will black screen and i have to turn off the laptop.

Edit: Nevermind, i found the Event Viewer, it shows a critical error occured but thats just where it had to forcefully restart, it doesn't really say what happened unless im looking in the wrong place ;S

digibucc · Jul 11, 2011, 02:04 PM

no, event viewer is a system log. if you check it and look for the time you screen last blacked out, you can see what was happening on the that time.

just google event viewer + your windows version and it'll say how to find it.

Kusimeka · Jul 25, 2011, 06:18 PM

Hi guys, i've now found out what the error is. It's my nvidia display driver crashing/not responding, that's whats causes my laptop to black screen and not respond. Now i have no idea why it's doing this, is it cause of a faulty graphics card in my laptop? Can anyone help?

Thanks

cheesy999 · Jul 25, 2011, 06:18 PM

Quote:

Originally Posted by Kusimeka

Hi guys, i've now found out what the error is. It's my nvidia display driver crashing/not responding, that's whats causes my laptop to black screen and not respond. Now i have no idea why it's doing this, is it cause of a faulty graphics card in my laptop? Can anyone help?

Thanks

try reinstalling your drivers

FreedomEclipse · Jul 25, 2011, 08:20 PM

Quote:

Originally Posted by cheesy999

try reinstalling your drivers

Hes already did that.

he 're-formatted' and re-installed windows.

Try another set of newer/older drivers and see if the problem persists. If it does then it could be the card itself thats borked and you need to RMA the laptop

Kusimeka · Jul 29, 2011, 01:49 AM

I tried the newer Beta drivers, and so far so good. Few days without any black screens yet

TacoTown · Jul 29, 2011, 02:00 AM

Try the simplest thing first, check if the screen is plugged in. usually you just need to get off the keyboard to see the plug. You can prob find how to do it on youtube

twicksisted · Jul 29, 2011, 02:05 AM

check the temps of your graphics card... that could be part of the issue

Jul 11, 2011, 12:46 AM	#1
Kusimeka Join Date: May 2007 Location: United Kingdom Posts: 355 (0.16/day) Thanks: 185 Thanked 35 Times in 34 Posts System Specs	Laptop Black Screening! Hey guys, i kept getting this problem where my laptop would just suddenly black screen, the laptop will still be on but it won't let me do anything so i have to forcefully turn it off. It started doing it often (every few hours) so i reformatted my laptop and it seemed to solve it for a few days, but then it happened again today... I was thinking it may be overheating, but it's defintley not. It happened while watching a youtube video once, the rest of the time was while playing Heroes of Newerth (which is not a demanding game, does not make my laptop hot) it's getting really frustrating and i was wondering if you guys could help me out with this. My laptop is a MSI GT660 Thanks __________________ From Europe? Want to play some UT3? Gimme a PM!

Processor:	Intel Core 2 Quad Q6600 2.4GHZ @ 3.6GHZ
Motherboard:	Abit IP35-E MotherBoard
Cooling:	Zalman LED CPU Fan
Memory:	4GBs Of Geil Black Dragon Ram Running @ 960MHZ
Video Card:	BFG 8800GT OC
Hard Disk:	Seagate Barracuda SATAII 250gb 16mb
Optical Drive:	Samsung Super-WriteMaster Lightscribe
CRT/LCD Model:	Viewsonic 19" LCD
Case:	Antec 900 Gaming Case
Sound Card:	Creative Soundblaster Audigy SE Sound Card
PSU:	EZCool 700W Power Supply
Software:	Windows XP Pro 32-bit
Benchmarks:	Not done yet, will soon.

Jul 11, 2011, 01:20 AM	#2
A Cheese Danish Join Date: Nov 2006 Location: At your local vending machine Posts: 1,914 (0.80/day) Thanks: 121 Thanked 419 Times in 368 Posts System Specs	Have you tried checking your Event Viewer if you can? Do you still have a cursor when the screen goes black? __________________ My FS/FT Thread HEATWARE Xfire Steam ID Certs: MCTS, MCITP, HP APS Server: AMD Opteron 170 @2.95GHz \| 4GB DDR 3-3-2-7 \| 1x Samsung SPT 500GB, 2x WD Black 2TB, 2x 1.5TB Western Digital MyBook

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Sound Card:	on-board\|\|on-board
PSU:	Cooler Master 450W\|\|6-cell
Software:	Windows 7 Pro x64\|\|Windows 7 Pro x64/Linux Mint x64

Processor:	Intel Core 2 Quad Q6600 2.4GHZ @ 3.6GHZ
Motherboard:	Abit IP35-E MotherBoard
Cooling:	Zalman LED CPU Fan
Memory:	4GBs Of Geil Black Dragon Ram Running @ 960MHZ
Video Card:	BFG 8800GT OC
Hard Disk:	Seagate Barracuda SATAII 250gb 16mb
Optical Drive:	Samsung Super-WriteMaster Lightscribe
CRT/LCD Model:	Viewsonic 19" LCD
Case:	Antec 900 Gaming Case
Sound Card:	Creative Soundblaster Audigy SE Sound Card
PSU:	EZCool 700W Power Supply
Software:	Windows XP Pro 32-bit
Benchmarks:	Not done yet, will soon.

Jul 11, 2011, 02:04 PM	#4
digibucc Join Date: May 2009 Location: In the mountains :) Adirondacks in NY (US) Posts: 3,708 (2.54/day) Thanks: 4,542 Thanked 1,447 Times in 1,040 Posts System Specs	no, event viewer is a system log. if you check it and look for the time you screen last blacked out, you can see what was happening on the that time. just google event viewer + your windows version and it'll say how to find it. __________________ Donate to TPU TeamSpeak Server TPU TS: ts21.gameservers.com:9207 PSN / XBL / Steam = digibucc \| Origin / BF3 = digibuc

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Jul 25, 2011, 06:18 PM	#5
Kusimeka Join Date: May 2007 Location: United Kingdom Posts: 355 (0.16/day) Thanks: 185 Thanked 35 Times in 34 Posts System Specs	Hi guys, i've now found out what the error is. It's my nvidia display driver crashing/not responding, that's whats causes my laptop to black screen and not respond. Now i have no idea why it's doing this, is it cause of a faulty graphics card in my laptop? Can anyone help? Thanks __________________ From Europe? Want to play some UT3? Gimme a PM!

System Name:	PC
Processor:	Phenom II X4 B55 @3.5ghz
Motherboard:	Asrock 970 extreme3
Memory:	4GB Corsair Vengeance Blue
Video Card:	HD6950
Hard Disk:	128GB SSD 1TB Samsung
Optical Drive:	DVD
CRT/LCD Model:	22" 1920x1080
Case:	Coolermaster 430
PSU:	Thermaltake

System Name:	Codename: Rapture X {MoonPig Edition}
Processor:	Intel 3930k@4.6Ghz
Motherboard:	Asus P9X79 PRO
Cooling:	Corsair H80i {2xScythe G.T AP-15}
Memory:	16GB DDR3 Kingston Hyper X 2133Mhz {4x4GB}
Video Card:	2xMSI GTX680 Twin Frozr OC {SLi}
Hard Disk:	256GB Plextor M5 Pro Xtreme (Boot) \|WD: 2x1.5TB FAEX\|1x2TB EARS\|1x1.5TB Samsung F4EG
Optical Drive:	N/A
CRT/LCD Model:	NEC MultiSync EA231WMi 23" {Black}
Case:	Fractal Define XL {3x140mm,1x180mm Silverstone A.P'}
Sound Card:	Creative SB Z {Speakers: Logitech Z-5500 }
PSU:	Corsair HX1050 Bro'fessional
Software:	Windows 7 7600 x64
Benchmarks:	(╯°□°）╯︵ ┻━┻

Jul 29, 2011, 01:49 AM	#8
Kusimeka Join Date: May 2007 Location: United Kingdom Posts: 355 (0.16/day) Thanks: 185 Thanked 35 Times in 34 Posts System Specs	I tried the newer Beta drivers, and so far so good. Few days without any black screens yet __________________ From Europe? Want to play some UT3? Gimme a PM!

Jul 29, 2011, 02:00 AM	#9
TacoTown Join Date: Jun 2011 Location: Canadia Posts: 1,826 (2.54/day) Thanks: 1,755 Thanked 925 Times in 550 Posts System Specs	Try the simplest thing first, check if the screen is plugged in. usually you just need to get off the keyboard to see the plug. You can prob find how to do it on youtube

System Name:	Sexy Vanilla Freshness / The Sister / The I don't know what to do with it
Processor:	Core i5 3570K @4.5ghz 1.25V/ Phenom II 925 @ 3.6ghz 1.2V / Phenom II 955
Motherboard:	ASUS P8Z77-V / Asrock A770De+ / M4A785-M
Cooling:	Coolit ECO A.C.L / Corsair H40 / stock
Memory:	M379B5273DH0-YK0 2X4GB sticks/ 8 gigs 667 / 6 gigs 667
Video Card:	Sapphire HD 6870 / XFX 5770 XXX edition / OEM 4670
Hard Disk:	Toshiba MK5065GSX+ST375052+WD10EZEX / 1x WD1500 Black / Seagate 160 gig
Optical Drive:	None / LG supermulti drive
CRT/LCD Model:	Acer S200HL+Acer P206HV / LG 22LD350 / N/A
Case:	HAF X 912 / NZXT Trinity / N/A
Sound Card:	Onboard / Onboard
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Software:	Windows 7 Home Premium 64 bit / Windows 7 Ultimate / MacOS
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Jul 29, 2011, 02:05 AM	#10
twicksisted Join Date: Oct 2007 Location: London, UK Posts: 2,234 (1.09/day) Thanks: 391 Thanked 358 Times in 285 Posts System Specs	check the temps of your graphics card... that could be part of the issue __________________

System Name:	Cosmos S
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Motherboard:	Asus P8P67 Pro
Cooling:	Corair Hydro H100
Memory:	16GB Corsair Vengeance Blue DDR3 1600mhz
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CRT/LCD Model:	BenQ 2420T 24" 120hz LED Monitor
Case:	Cosmos S Case, Logitech G15 keyboard, Logitech G500 Mouse
Sound Card:	Asus Xonar D2X PCI Express Audio
PSU:	Enermax Galaxy DXX 1000W
Software:	Windows 7 Premium 64bit

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