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Old Aug 11, 2011, 08:22 PM   #1
Retell
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Hey guys, I'd just like to introduce myself, my name is Rob. I am the online rep at NZXT, just consider me your NZXT concierge (sales, support, technical) I am here for you. I will be active on the tech Power Up forum to answer any questions and help with any support issues you may have. Please feel free to email or PM me anytime.


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Last edited by Retell; Aug 12, 2011 at 02:24 AM.
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Old Aug 11, 2011, 08:37 PM   #2
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Yo Rob, can I have a free case.
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Old Aug 11, 2011, 08:49 PM   #3
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I sent in for the request mlee

Welcome Rob, enjoy the stay!
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Old Aug 12, 2011, 02:21 AM   #4
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Hopefully we can get you a subforum setup in our new vendor support forum.

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Old Aug 12, 2011, 02:23 AM   #5
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That would be incredible. Just let us know if you guys need anything.
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Old Aug 12, 2011, 02:28 AM   #6
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I'll start the "questions"

Why should I buy NZXT?

I've never had any thing and not sure if I should.

edit, playing a little devil's advocate
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Old Aug 12, 2011, 02:35 AM   #7
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I know I'm not the only one enjoying the love that the companies are showing TPU lately. This is excellent. Welcome to TPU Retell
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Old Aug 12, 2011, 02:39 AM   #8
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Let me ask you, why haven't you bought NZXT already?

We believe in doing something different. A lot of companies may say this but I firmly believe we get it done. At our price points, against the competition we really provide an incredible bang for the buck.
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Old Aug 12, 2011, 03:10 AM   #9
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Great to see NZXT here. I've been loving your stuff that you guys have been bring out the past year. Keep it up!
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Old Aug 12, 2011, 03:27 AM   #10
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http://www.techpowerup.com/forums/sh...d.php?t=114785

Hi, i think you might want to say hello in the NZXT Clubhouse. I still have my tempest although admittedly its in is box right now.
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Old Aug 12, 2011, 08:24 AM   #11
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Quote:
Originally Posted by Retell View Post
Let me ask you, why haven't you bought NZXT already?

We believe in doing something different. A lot of companies may say this but I firmly believe we get it done. At our price points, against the competition we really provide an incredible bang for the buck.
Welcome Retell!

i think you guys make brilliant stuff, the only problem is that there is always screws or accessories missing from your boxes!
bought a total of 4 cases for myself and for friends and every single one had something missing! try and fix this please!!!

keep doing what you are doing guys!
i hope to be able to afford your PSU's soon as they look really amazing!
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Old Aug 12, 2011, 09:08 AM   #12
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Welcome!

I was very intrigued by the performance and quiet sound profile of the NZXT Havik.

The looks were good too with the proper black frame for the 140mm fans - not like the puke beige of the Silver Arrow or NH-D14.

However, I'd like to push my Sandy Bridge a little further and need the extra degrees C for the 4.8ghz-5.0ghz overclock so finally went with the NH-D14.

Perhaps a NZXT dual tower 140mm fan cpu heatsink as well?

Keep the 140mm NZXT fans - they look great - a blue LED would be good too.

I'd be inclined to give NZXT a try as far as cases go - but I'd like to see a black aluminum mid tower with a black inside (partial window - I never understood the full side window to show off the HDD trays), tool less trays, great ventilation, bottom psu, top external SATA HD dock, and front USB 3.0 + eSATA connections. Something clean and attractive similar to Corsair or Lian-Li but with a bold NZXT take to it - not quite as plain as the Adamas.
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Old Aug 12, 2011, 10:36 AM   #13
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Quote:
Originally Posted by Retell View Post
Hey guys, I'd just like to introduce myself, my name is Rob. I am the online rep at NZXT, just consider me your NZXT concierge (sales, support, technical) I am here for you. I will be active on the tech Power Up forum to answer any questions and help with any support issues you may have. Please feel free to email or PM me anytime.


Thanks,
Rob.Teller@NZXT.com
where can I get the spring loaded clips on the back of the Phantom that keep the side panels latched..

Love the case but they BOTH broke within 2 mins of having it

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Old Aug 15, 2011, 04:54 PM   #14
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Originally Posted by Grnfinger View Post
where can I get the spring loaded clips on the back of the Phantom that keep the side panels latched..

Love the case but they BOTH broke within 2 mins of having it

http://i237.photobucket.com/albums/f...r/17_thumb.jpg

Send me an email with your invoice, description of the problem, and shipping address.
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Old Aug 15, 2011, 04:59 PM   #15
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Although I have not personally bought any NZXT products yet (I don't like the looks of your cheaper cases LOL, and although I like the Tempest EVO I can't afford it yet; same with the Hale90s, very expensive!) I have recommended other people to buy your products. Lexa S, an H2 and even that new case, the Source 210 Elite. Your fan controllers are also quite popular here.


EDIT: Also, no follow-ups yet to the Havik 140?
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Old Aug 15, 2011, 05:07 PM   #16
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Although I have not personally bought any NZXT products yet (I don't like the looks of your cheaper cases LOL, and although I like the Tempest EVO I can't afford it yet; same with the Hale90s, very expensive!) I have recommended other people to buy your products. Lexa S, an H2 and even that new case, the Source 210 Elite. Your fan controllers are also quite popular here.


EDIT: Also, no follow-ups yet to the Havik 140?
Thanks for the recommendations and we always appreciate feedback! As far as a foll-up to the Havik, you'll just have to wait and see.
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Old Aug 15, 2011, 09:38 PM   #17
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Quote:
Originally Posted by Retell View Post
Send me an email with your invoice, description of the problem, and shipping address.
I'll get on it shortly.

pm sent, thank you sir
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Old Aug 17, 2011, 06:33 AM   #18
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I'm not gonna fluff. I have to say I really haven't enjoyed working with any of your cases. There's always some annoyance, and a perpetual excess of needless cables and features. I remember on a LEXA S build it took me 10 minutes of bashing to get out one of those front drive bay panels, and that's after at least another 10 trying to get it to come out properly. Then there was that nightmarish mess of cables for the fan control system... just use balanced fans like any other decent manufacturer and cut down on unnecessary complexity. Today I had to switch a rig over to a guardian and the damn thing couldn't fit a 6950! Had to bend the lip down at the bottom of the 5.25 drive cage. And again with the cables. This time for that lcd thermal monitoring system. What's the point of that? You really want us to wedge those sensors between the cores and the heatsinks? There's programs for that. If you think it looks better with an lcd display have it do something interesting. Hell, just having it display user defined text would have been more useful than a flaky, redundant, and cooling efficiency zapping thermal monitor.
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Old Aug 17, 2011, 07:19 AM   #19
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nice
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Old Aug 17, 2011, 07:54 AM   #20
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Hi Retell welcome I know you from the NZXT site where i am a member, can you tell me I have the Lexa S will a Coolermaster Hyper 212 Plus CPU Cooler fit in.
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Old Aug 22, 2011, 06:31 PM   #21
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Hi Retell welcome I know you from the NZXT site where i am a member, can you tell me I have the Lexa S will a Coolermaster Hyper 212 Plus CPU Cooler fit in.
It should fit no problem
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Old Aug 22, 2011, 06:38 PM   #22
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I have a NZXT VULCAN and I must say, It is a nice mATX gaming case. The only issue I have is the 80mm fan slot in the back. the reset of the case has 120mm slots but that one was sized down. If you ever have a revision to this case, please have 120MM fan slots all around!
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Old Aug 22, 2011, 09:53 PM   #23
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I'll definitely bring that up if we decide to update the Vulcan Brandon
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Old Aug 22, 2011, 10:01 PM   #24
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welcome,

Big fan of NZXT cases.

i own 5 of them. 2 are in use (hush and Rouge)

soon i will be swapping out my antec 900, do you have any thing comparable?
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Old Aug 22, 2011, 10:03 PM   #25
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I believe our Tempest is a worthy foe.
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