techPowerUp! Forums

Go Back   techPowerUp! Forums > Hardware > Storage

Reply
 
Thread Tools
Old Oct 17, 2011, 12:30 PM   #1
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

WD problems

Hi I recently bought a new hard drive on 30/08/2011 to replace my faulty one anyway the new hard drive is a Western Digital 750gb WD7502AAEX Caviar Black,Sata 6gbs,7200rpm,64mb cache, it was working ok showing no problems then i started the pc and it would just sat with a black screen and would not go into windows after a while a message came on in the top left corner sayin Disk Error so i rebooted it still black screen and message A Disk Read Error Occurred. I tried to clone the back up to it but there was no E drive showing so I then tried to Format it and reinstall windows but it wouldn't let me, Message came up Windows cannot be installed to this Disk. The Computer Hardware may not support booting to this disk Ensure that the disk controller is enabled in the computer Bios, no matter what i do it just sits there and clicks should i RMA it.
cookiemonster is offline  
Reply With Quote
Old Oct 17, 2011, 12:44 PM   #2
Ferrum Master
200 Posts
 
Ferrum Master's Avatar
 
Join Date: Nov 2010
Location: Riga, Latvia
Posts: 288 (0.32/day)
Thanks: 26
Thanked 48 Times in 36 Posts

System Specs

Tried to clean master boot record? Cloning often messes up everything.

On windows just do Diskpart - clean, or boot up some Linux and erase everything... I've had these problems often when dissembling some RAID disks...
__________________
Ferrum Master is offline  
Reply With Quote
Old Oct 17, 2011, 12:52 PM   #3
95Viper
3500 Posts
 
95Viper's Avatar
 
Join Date: Oct 2008
Location: στο άλφα έως ωμέγα
Posts: 3,838 (2.29/day)
Thanks: 2,032
Thanked 1,416 Times in 1,115 Posts

System Specs

Check the power and data(sata) cable (both ends of the sata cable, at drive and motherboard or add-on card).
You may want to try a different sata cable.
Check you bios settings for the drive.
Make sure it shows up in the bios ok.

EDIT: you may, also, want to try booting from the Windows install disk and running the system repair option.
See option two, here: Using a Windows 7 Installation or System Repair Disc

Last edited by 95Viper; Oct 17, 2011 at 01:36 PM.
95Viper is offline  
Reply With Quote
The Following User Says Thank You to 95Viper For This Useful Post:
Old Oct 17, 2011, 01:02 PM   #4
Melvis
2000 Posts
 
Melvis's Avatar
 
Join Date: Mar 2008
Location: Australia
Posts: 2,926 (1.55/day)
Thanks: 601
Thanked 459 Times in 381 Posts

System Specs

If its clicking then its dead.

Its RMA time!
Melvis is offline  
Reply With Quote
The Following User Says Thank You to Melvis For This Useful Post:
Old Oct 17, 2011, 01:33 PM   #5
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

Hi when i try this it doesn't show up Create and format a hard disk partition.
cookiemonster is offline  
Reply With Quote
Old Oct 17, 2011, 02:53 PM   #6
Ferrum Master
200 Posts
 
Ferrum Master's Avatar
 
Join Date: Nov 2010
Location: Riga, Latvia
Posts: 288 (0.32/day)
Thanks: 26
Thanked 48 Times in 36 Posts

System Specs

Dead Man Walkin...

RMA it...
__________________
Ferrum Master is offline  
Reply With Quote
Old Oct 17, 2011, 04:12 PM   #7
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

Thanks I am getting a bit fed up with WD didn't have this many problems with seagate.
cookiemonster is offline  
Reply With Quote
Old Oct 17, 2011, 04:17 PM   #8
Ferrum Master
200 Posts
 
Ferrum Master's Avatar
 
Join Date: Nov 2010
Location: Riga, Latvia
Posts: 288 (0.32/day)
Thanks: 26
Thanked 48 Times in 36 Posts

System Specs

Quote:
Originally Posted by cookiemonster View Post
Thanks I am getting a bit fed up with WD didn't have this many problems with seagate.
If you have a COM Port emulator and skills in Hyper Terminal

I've reseted smart for my fishes twice... Nothing is perfect...

Just swapped my Samsung F4 after only a week of purchase

To be honest, the next drive in my buy list is that new Hitachi Des(th)kstar 1TB single platter...
__________________
Ferrum Master is offline  
Reply With Quote
The Following User Says Thank You to Ferrum Master For This Useful Post:
Old Oct 18, 2011, 01:19 AM   #9
Melvis
2000 Posts
 
Melvis's Avatar
 
Join Date: Mar 2008
Location: Australia
Posts: 2,926 (1.55/day)
Thanks: 601
Thanked 459 Times in 381 Posts

System Specs

Quote:
Originally Posted by cookiemonster View Post
Thanks I am getting a bit fed up with WD didn't have this many problems with seagate.
Ha thats interesting as its the other way around for me thats why ive used WD this past few yrs as i have found Seagate drives seem to fail alot more often.

Each to there own though.
Melvis is offline  
Reply With Quote
The Following User Says Thank You to Melvis For This Useful Post:
Old Oct 18, 2011, 01:39 AM   #10
jmcslob
2000 Posts
 
jmcslob's Avatar
 
Join Date: Mar 2009
Location: Internet Heaven
Posts: 2,701 (1.77/day)
Thanks: 782
Thanked 419 Times in 323 Posts

System Specs

If you have a working Windows computer:
in the start menu type "computer management"
from there click on storage
If the disk isn't recognized it's RMA time if it is create a healthy drive partition and format and then reinstall.
jmcslob is offline  
Reply With Quote
The Following User Says Thank You to jmcslob For This Useful Post:
Old Oct 18, 2011, 11:02 AM   #11
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

Hi tried computer management again and all that is showing is disk 0, (C drive and DVD-ROM (D, I think it is time to get in touch with Scan for an RMA number and label. thanks for all the help and advice.

cookiemonster.
cookiemonster is offline  
Reply With Quote
Old Oct 18, 2011, 06:10 PM   #12
jmcslob
2000 Posts
 
jmcslob's Avatar
 
Join Date: Mar 2009
Location: Internet Heaven
Posts: 2,701 (1.77/day)
Thanks: 782
Thanked 419 Times in 323 Posts

System Specs

Sorry to hear that...Like Melvis I use WD exclusively now because of past and current issues with Seagate and Hitachi....Guess that just goes to show it's luck of the draw...
jmcslob is offline  
Reply With Quote
Old Oct 18, 2011, 06:11 PM   #13
brandonwh64
Addicted to Bacon and StarCrunches!!!
 
brandonwh64's Avatar
 
Join Date: Sep 2009
Location: Chatsworth, GA
Posts: 13,560 (10.05/day)
Thanks: 2,138
Thanked 5,338 Times in 3,695 Posts
Send a message via ICQ to brandonwh64 Send a message via AIM to brandonwh64 Send a message via MSN to brandonwh64 Send a message via Yahoo to brandonwh64

System Specs

Ive had zero issues with WD, seagate now is a different story
__________________
Cruncher's:
All GPU's
GPU's:
7970 3GB *Unlocked* = 8 Threads
5770 1GB OCed = 2 Threads
brandonwh64 is offline  
Crunching for Team TPU
Reply With Quote
Old Oct 18, 2011, 06:18 PM   #14
Sasqui
Eligible for custom title
 
Sasqui's Avatar
 
Join Date: Dec 2005
Location: Manchester, NH
Posts: 6,041 (2.22/day)
Thanks: 814
Thanked 899 Times in 733 Posts

System Specs

Quote:
Originally Posted by brandonwh64 View Post
Ive had zero issues with WD, seagate now is a different story
I've had issues with both, but I still lean towards WD... just a creature of habit.
__________________
Heatware
Sasqui is offline  
Reply With Quote
Old Oct 18, 2011, 11:14 PM   #15
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

Hi I recieved the RMA details from Scan I hope to get it posted tmoz, as you said maybe just unlucky this time, it is years since i had a Seagate the one i am using just now is a WD, hopefully they will find the RMA one faulty and replace it, i will probably stick with WD better the devil you know. I will let you know what happens.
cookiemonster is offline  
Reply With Quote
The Following User Says Thank You to cookiemonster For This Useful Post:
Old Oct 19, 2011, 10:29 AM   #16
Widjaja
3500 Posts
 
Widjaja's Avatar
 
Join Date: Jun 2007
Location: Wangas, New Zealand
Posts: 4,017 (1.85/day)
Thanks: 239
Thanked 617 Times in 534 Posts

System Specs

Between Seagate and WD I believe it's luck of the draw.

I have seen just as many failed WDs come in as Seagates where I work.
Widjaja is offline  
Reply With Quote
Old Oct 19, 2011, 11:53 AM   #17
DanTheBanjoman
Señor Moderator
 
DanTheBanjoman's Avatar
 
Join Date: May 2004
Location: Utrecht, Utrecht, The kingdom of the Netherlands
Posts: 8,498 (2.59/day)
Thanks: 41
Thanked 1,453 Times in 1,077 Posts
Send a message via ICQ to DanTheBanjoman Send a message via MSN to DanTheBanjoman

System Specs

Use diskpart and then clean it that way before setup. Solved similar issues for me in the past. Also, try to use punctuation. I am in agony when reading your post.
DanTheBanjoman is offline  
Reply With Quote
The Following User Says Thank You to DanTheBanjoman For This Useful Post:
Old Oct 19, 2011, 12:04 PM   #18
jsfitz54
500 Posts
 
jsfitz54's Avatar
 
Join Date: Jun 2010
Posts: 771 (0.72/day)
Thanks: 192
Thanked 178 Times in 154 Posts

System Specs

http://support.wdc.com/product/downl...id=613&lang=en

Western Digital Support: see diagnostic tools.
jsfitz54 is offline  
Reply With Quote
Old Oct 19, 2011, 12:39 PM   #19
jmcslob
2000 Posts
 
jmcslob's Avatar
 
Join Date: Mar 2009
Location: Internet Heaven
Posts: 2,701 (1.77/day)
Thanks: 782
Thanked 419 Times in 323 Posts

System Specs

Quote:
Originally Posted by jsfitz54 View Post
http://support.wdc.com/product/downl...id=613&lang=en

Western Digital Support: see diagnostic tools.
That's a good suggestion but if his pc isnt recognizing the drive and he doesnt have another we drive he can't download anything I just had that problem last week but i have other we drives that I waas able to connect via a dock
Edit
Wd not we dam auto correct
jmcslob is offline  
Reply With Quote
Old Oct 24, 2011, 12:29 PM   #20
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

Hi just recieved this from Scan

Current status of your RMA: Awaiting Replacement / Credit
cookiemonster is offline  
Reply With Quote
Old Nov 3, 2011, 11:38 AM   #21
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

Hi I have just been offered a

750GB Western Digital WD7500AARS Caviar Green, 3.5" HDD, SATA II - 3Gb/s, 5400rpm, 64MB Cache, 8ms, Free-Fall , NCQ

as a replacement from Scan for the caviar black above which was faulty and they are out of stock and don't know when they will get them in, is the Caviar Green as good and okay to use as a main hard drive

Last edited by cookiemonster; Nov 3, 2011 at 11:45 AM.
cookiemonster is offline  
Reply With Quote
Old Nov 3, 2011, 12:53 PM   #22
jsfitz54
500 Posts
 
jsfitz54's Avatar
 
Join Date: Jun 2010
Posts: 771 (0.72/day)
Thanks: 192
Thanked 178 Times in 154 Posts

System Specs

Quote:
Originally Posted by cookiemonster View Post
5400rpm
It spins slower.
jsfitz54 is offline  
Reply With Quote
The Following User Says Thank You to jsfitz54 For This Useful Post:
Old Nov 3, 2011, 02:03 PM   #23
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

Hi just been on the phone to Scan and they are replacing it with the

750GB Western Digital WD7500AARX Caviar Green, 3.5" HDD, SATA III - 6Gb/s, 64MB Cache , 8ms, NCQ, OEM

thats the one i thought the were sending originally.

Last edited by cookiemonster; Nov 3, 2011 at 03:56 PM.
cookiemonster is offline  
Reply With Quote
Old Nov 3, 2011, 02:04 PM   #24
TheOne
200 Posts
 
TheOne's Avatar
 
Join Date: Apr 2010
Posts: 210 (0.18/day)
Thanks: 39
Thanked 64 Times in 50 Posts

System Specs

Quote:
Originally Posted by cookiemonster View Post
Hi jsfitz I have just been on the phone to Scan to cancel the above hard drive and they are replacing it with the

Hi just been on the phone to Scan and they are replacing it with the

750GB Western Digital WD7500AARX Caviar Green, 3.5" HDD, SATA III - 6Gb/s, 64MB Cache , 8ms, NCQ, OEM

thats the one i thought the were sending originally.

It will have a slower access time, which is normally why you wouldn't want a green drive as the primary OS drive.
TheOne is offline  
Reply With Quote
The Following User Says Thank You to TheOne For This Useful Post:
Old Nov 3, 2011, 06:09 PM   #25
cookiemonster
200 Posts
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 300 (0.13/day)
Thanks: 290
Thanked 20 Times in 19 Posts

System Specs

Looks as if I have been done, just have to use it for backing up myother Hard drives to
cookiemonster is offline  
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problems anth AMD / ATI 29 Sep 23, 2010 06:05 AM
rampage formula problems or hd4870 problems... ashwinc General Hardware 6 Feb 27, 2009 12:14 PM
XP Problems Wozzer General Hardware 9 Feb 21, 2009 01:12 PM
PC problems DrPepper General Hardware 18 Oct 6, 2008 04:42 PM
x-fi problems SPHERE General Hardware 3 Jul 6, 2007 11:40 PM


All times are GMT. The time now is 05:32 AM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
no new posts