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Old Nov 28, 2011, 09:01 PM   #1
CrypticDecipher
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Looking for help with laptop screen

Hi, I got a lappy and netbook from a customer and don't know what to do with the lappy. The screen was obviously cracked and I've never fixed/replaced one before. I'm asking for opinions if I should even attempt this on my own or just tell them to send it to the manufacturer etc. This is out of warranty however to my knowledge. It's an HP Pavilion dv9700. I booted it up and everything seems fine, just the screen is cracked. I tried to do some research into this but...yea..like I said never replaced a screen before. I attached a pic of the screen.(sorry for glare, had to use my lappy) The huge black diagonal line is the crack etc. Any help would be great. Thanks.
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Last edited by CrypticDecipher; Nov 28, 2011 at 09:23 PM. Reason: wrong model
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Old Nov 28, 2011, 09:15 PM   #2
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It's quite easy to replace a screen, try to find a disassembly guide for the specific model of laptop so you have a step by step indication of where to take screws out and what clips to unclip. There might be some youtube videos as well. Always make sure the replacement screen is compatible as there can be different connectors.
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Old Nov 28, 2011, 09:25 PM   #3
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Quote:
Originally Posted by N-Gen View Post
It's quite easy to replace a screen, try to find a disassembly guide for the specific model of laptop so you have a step by step indication of where to take screws out and what clips to unclip. There might be some youtube videos as well. Always make sure the replacement screen is compatible as there can be different connectors.
Completely agree with N-Gen here!!

Here is the factory manual that includes dis-assembly and reassembly of that specific model.

http://h10032.www1.hp.com/ctg/Manual/c01311536.pdf
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Old Nov 28, 2011, 09:27 PM   #4
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I found replacements on this site.

http://www.laptopscreen.com/English/...VILION~DV9700/

The customer wants to know a price area and do these look like acceptable prices for screen replacements because I never had to shop for one before.
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Old Nov 28, 2011, 09:28 PM   #5
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Completely agree with N-Gen here!!

Here is the factory manual that includes dis-assembly and reassembly of that specific model.

http://h10032.www1.hp.com/ctg/Manual/c01311536.pdf

Hey thanks, I realized I put up the wrong model but found the right manual on their site.
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Old Nov 28, 2011, 09:41 PM   #6
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I usually check eBay given my location, lots of pretty cheap screens on there, reputable sellers, just make sure they're compatible and since it's for a customer stick with the same resolution. A good thing I do when I get laptops for screen replacements is disassemble them as soon as I get them, this way I can see the screen code. You will find this on the rear plate of the screen, there would be a sticker with the brand and screen code details you would need, just match those with the ones you see for sale and you're good to go!
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Old Nov 28, 2011, 09:55 PM   #7
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Quote:
Originally Posted by N-Gen View Post
I usually check eBay given my location, lots of pretty cheap screens on there, reputable sellers, just make sure they're compatible and since it's for a customer stick with the same resolution. A good thing I do when I get laptops for screen replacements is disassemble them as soon as I get them, this way I can see the screen code. You will find this on the rear plate of the screen, there would be a sticker with the brand and screen code details you would need, just match those with the ones you see for sale and you're good to go!
Gonna setup a workstation and get started on dis assembly once everything's situated. Thanks all. Will update.
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Old Nov 28, 2011, 10:39 PM   #8
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screens are not hard to do, just take your time.

also, you may be able to find a whole lid assembly and just swap the lid. much easier than removing the lid and disassembling it. as all your doing is removing the hinges and plugging into the mb.
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Old Nov 29, 2011, 12:30 AM   #9
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screens are not hard to do, just take your time.

also, you may be able to find a whole lid assembly and just swap the lid. much easier than removing the lid and disassembling it. as all your doing is removing the hinges and plugging into the mb.
So if I were to start searching replacements I would just use the laptops name and full lid or something? Like is there any special terms etc? Thanks.
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Old Nov 29, 2011, 12:51 AM   #10
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Too bad you're not in New Zealand, I can get that exact panel in my hands in 10 minutes.

I've worked on those laptops and dismantled them more times than I care to recall.
There are specific websites which cater in selling used but in good condition panels for laptops.

Where I work has a supplier so surf the web for a site.
The site should be easy enough to navigate to find the panel for the specific model.

Fortunately the plastic on that DV model is quite sturdy only issue I find is the brass nuts embedded in the plastic break off.

I recommend making sure the brass nuts have not broken off on the left and the right bottom of the panel as they are very important in the support of the hinges.

If these break off and there is no support in those areas the hinges will break very easily.
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Old Nov 29, 2011, 01:21 AM   #11
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I replaced a screen for the first time a few weeks ago, and the entire process was relatively painless. There's a general method to removing the bezel. Depending on the make/model of your netbook, you may or may not have to disassemble the laptop. Manufacturers usually cover screw holes with little rubber grommets. Once you pop those off and remove the screws, all that's left is a little prying.

The hardest part is really to find a compatible screen. I purchased my replacement screen on the infamous auction site since I wanted a screen with a matte finish versus the glossy finish on the stock screen.
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