Gigabyte Recalling X79 UD3, UD5, G1.Assassin 2 Motherboards

btarunr · Dec 27, 2011, 12:09 PM

Last week, a Taiwanese overclocker putting his OC workbench through an relatively laxed OC stress test saw its Gigabyte X79 UD3 motherboard go bust. Its CPU VRM couldn't cope with the stress, and blew a MOSFET. At the time, people responding to his video condoled him for his bad luck. It appears now that his wasn't a one-off case of "bad-egg". Gigabyte, in its latest press release on its Chinese website, noted the issue. Apparently it received several such complaints from overclockers where even moderate voltage-assisted CPU OC fried its VRM. The issue was found to be widespread, among three of its main socket LGA2011 products, the GA-X79-UD3, GA-X79-UD5, and G1.Assassin 2.

Apparently, the issue is caused by a cocktail of bad firmware to complement the board's PWM circuitry, and bad quality PWM components. As an immediate remedy, Gigabyte issued a BIOS update for the affected products. This BIOS, however, will cripple the board's overclocking abilities. The new BIOS will throttle CPU when subjected to extreme stress, to save the VRM. The BIOS remedy is only for those who opt to keep their boards, or don't subject the board to extreme tuning. The other remedy, is to return the board to Gigabyte, for a free replacement when the "right" boards are available. Gigabyte also announced a general recall of the GA-X79-UD3, GA-X79-UD5, and G1.Assassin 2, from the market. A video of the "unlucky" (not anymore) overclocker's day going bad, can be watched here.

Update (29/12): Gigabyte's German office wrote to us and explained that on their end they find the problem to be because of bad firmware, and not bad component quality; and that unlike Gigabyte Taiwan, they are not recalling products or soliciting replacements, but asking users to update their BIOS to the latest available. Gigabyte Germany set up a hotline for German customers, that's 040-253304-55.

Source: Gigabyte

Live OR Die · Dec 27, 2011, 12:16 PM

HAHA he cook his board

Zubasa · Dec 27, 2011, 12:17 PM

Gigabyte

qubit · Dec 27, 2011, 12:18 PM

Looks like those muppets at Gigglebyte rushed this product to market. Problems like this should be easy to spot in the design and testing phase.

I hope they don't mess their customers about, or the whole thing will blow up in their face spectacularly.

entropy13 · Dec 27, 2011, 12:21 PM

Oops.

de.das.dude · Dec 27, 2011, 12:22 PM

ASUS is just as bad.

manufacturers should stop making boards in china.

DaMobsta · Dec 27, 2011, 12:27 PM

Gigabyte, why :|

@entropy13 y u no longer go TPC XD

Dj-ElectriC · Dec 27, 2011, 12:43 PM

GG gigabyte, well played...

At least u tried.
de.das i cannot disagree more, my expirience with asus on P55 and P67 tought me that they are the very freaking best at everything they do on those motherboards
Asrock is right behind them with lower prices. I actualy have (or had) the X79 UD5 and i can tell only bad things about that black pile of vomit.

btw feel free to ask shop owners what brand of mobos visits the most in their labs, the ones i asked told me that its GB. im not suprised at all

LDNL · Dec 27, 2011, 12:49 PM

I feel bad for the ppl that spent 300-350+ €/$ for a motherboard thats incapable of being anything exept less than a 100 €/$ motherboard

qubit · Dec 27, 2011, 12:50 PM

Quote:

Originally Posted by de.das.dude

manufacturers should stop making boards in china.

This ^^

btarunr · Dec 27, 2011, 12:51 PM

Quote:

Originally Posted by LDNL

I feel bad for the ppl that spent 300-350+ €/$ for a motherboard thats incapable of being anything exept less than a 100 €/$ motherboard

And let's not forget those who didn't turn their rigs off in time, and ended up with fried CPUs. Pro overclockers pay 5-10X market price for good chips.

de.das.dude · Dec 27, 2011, 12:55 PM

Quote:

Originally Posted by btarunr

Pro overclockers pay 5-10X market price for good chips

is that true?

ensabrenoir · Dec 27, 2011, 12:56 PM

The horror!!!!!!!!!
Thats the stuff nightmares are mad of...... At least ........did his cpu survive?
His sacrifce was not in vain. Just started liking giga again too. About to order an asrock....research time....

Dj-ElectriC · Dec 27, 2011, 12:57 PM

Quote:

Originally Posted by de.das.dude

is that true?

Some have sponsors to let them find good hardware and pay it for them, some pay a lot for very good chips that others found good, of course.
btw one of the reasons they have this recall is MSI who didn't wait a single day and told about it to everyone

buggalugs · Dec 27, 2011, 01:12 PM

Quote:

Originally Posted by de.das.dude

manufacturers should stop making boards in china.

This problem doesnt have anything to do with where it was made, This is a design fault.

Obviously Gigabyte did not do sufficient testing or quality control during the design phase

When your high-end, expensive overclocking board cant overclock without blowing up you have a problem, and it reflects badly on Gigabyte.

I cant think of any high-end overclocking board from Asus that needed to be recalled, other than the Intel 1155 chipset problem.

This is a major fail for Gigabyte

btarunr · Dec 27, 2011, 01:14 PM

Quote:

Originally Posted by de.das.dude

is that true?

Yes, it is true. I wouldn't post it otherwise, duh.

qwerty_lesh · Dec 27, 2011, 01:42 PM

just FYI the UD7 may not be listed in this article but suffers the same poor VRM mosfet problems, I myself have destroyed a board simply turning it off and on 30 or so times, and was aware of the problems for a few weeks now, so all of this comes as no surprise to me.

in short, out of the numerous x79 boards ive worked with so far ASrock and Asus are the most reliable thus far. (to be fair i should mention I havent touched any MSi's/evga's yet)

R_1 · Dec 27, 2011, 02:02 PM

Need more Power, man...

erasure · Dec 27, 2011, 02:50 PM

Gigabyte: i tried to Overclock like ASUS, then i took an arrow in the knee

newtekie1 · Dec 27, 2011, 03:04 PM

I'm really not surprised, and I really can't blame Gigabyte for this.

Intel's decision to take half of the area normally dedicated to the VRM and put memory slots there instead, forcing the VRM into an area smaller than most low end boards have, then putting CPUs that can suck down 200w really threw a wrench in things.

Add to that one bad shipment of Mosfets that the OEM(not gigabyte the OEM of the Mosfets) over specced, and you have smoke in pretty tame operating conditions.

I don't believe at all that it is bad firmware to complement the VRM, they just released a firmware to fix the issue on affected boards with the bad parts.

neliz · Dec 27, 2011, 03:15 PM

Quote:

Originally Posted by erasure

Gigabyte: i tried to Overclock like ASUS, then i took an arrow in the knee

A meme is nothing without pictures!

buggalugs · Dec 27, 2011, 03:18 PM

Quote:

Originally Posted by newtekie1

I'm really not surprised, and I really can't blame Gigabyte for this.

Intel's decision to take half of the area normally dedicated to the VRM and put memory slots there instead, forcing the VRM into an area smaller than most low end boards have, then putting CPUs that can suck down 200w really threw a wrench in things.

.

Then how come all the other manufacturers dont have a problem?? Cant see how you can use that excuse.

EDIT:

Haha, Anandtech just posted and recommended the UD3 as a low end overclocking board

http://www.anandtech.com/show/5271/g...79ud3-review/8

danc · Dec 27, 2011, 03:47 PM

i will go for asus x79 line of boards, they seem the best built with the best features at the best prices.

faramir · Dec 27, 2011, 03:54 PM

Quote:

Originally Posted by qubit

Looks like those muppets at Gigglebyte rushed this product to market. Problems like this should be easy to spot in the design and testing phase.

I hope they don't mess their customers about, or the whole thing will blow up in their face spectacularly.

Um, did you actually READ the article ? They recalled their boards and will replace them. How incredibly daft must you be to turn that into "I hope they don't mess their customers about" ? They handled the situation in the best possible way, just like Intel did last year when that SATA bug was discovered in SB chipsets.

tigger · Dec 27, 2011, 04:12 PM

It deserves to die for the stupid 3D bios.

Dec 27, 2011, 12:09 PM	#1
btarunr Editor & Senior Moderator Join Date: Oct 2007 Location: Hyderabad, India Posts: 14,983 (7.29/day) Thanks: 788 Thanked 12,908 Times in 5,654 Posts System Specs	Gigabyte Recalling X79 UD3, UD5, G1.Assassin 2 Motherboards Last week, a Taiwanese overclocker putting his OC workbench through an relatively laxed OC stress test saw its Gigabyte X79 UD3 motherboard go bust. Its CPU VRM couldn't cope with the stress, and blew a MOSFET. At the time, people responding to his video condoled him for his bad luck. It appears now that his wasn't a one-off case of "bad-egg". Gigabyte, in its latest press release on its Chinese website, noted the issue. Apparently it received several such complaints from overclockers where even moderate voltage-assisted CPU OC fried its VRM. The issue was found to be widespread, among three of its main socket LGA2011 products, the GA-X79-UD3, GA-X79-UD5, and G1.Assassin 2. Apparently, the issue is caused by a cocktail of bad firmware to complement the board's PWM circuitry, and bad quality PWM components. As an immediate remedy, Gigabyte issued a BIOS update for the affected products. This BIOS, however, will cripple the board's overclocking abilities. The new BIOS will throttle CPU when subjected to extreme stress, to save the VRM. The BIOS remedy is only for those who opt to keep their boards, or don't subject the board to extreme tuning. The other remedy, is to return the board to Gigabyte, for a free replacement when the "right" boards are available. Gigabyte also announced a general recall of the GA-X79-UD3, GA-X79-UD5, and G1.Assassin 2, from the market. A video of the "unlucky" (not anymore) overclocker's day going bad, can be watched here. Update (29/12): Gigabyte's German office wrote to us and explained that on their end they find the problem to be because of bad firmware, and not bad component quality; and that unlike Gigabyte Taiwan, they are not recalling products or soliciting replacements, but asking users to update their BIOS to the latest available. Gigabyte Germany set up a hotline for German customers, that's 040-253304-55. Source: Gigabyte Last edited by btarunr; Dec 29, 2011 at 10:35 AM.

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Dec 27, 2011, 12:17 PM	#3
Zubasa Join Date: Oct 2006 Location: Hong Kong, China Posts: 3,703 (1.53/day) Thanks: 586 Thanked 451 Times in 387 Posts System Specs	Gigabyte __________________ ʃ( ◕ ‿‿ ◕ )ʅ “but oh ze noes! i can't convert my porn to iphone so i can watch in the bus .. it doesnt support cuda / badaboom.” -W1zzard

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Dec 27, 2011, 12:16 PM	#2
Live OR Die Join Date: May 2007 Location: Perth-Westen Australia Posts: 3,383 (1.54/day) Thanks: 436 Thanked 315 Times in 256 Posts System Specs	HAHA he cook his board

Dec 27, 2011, 12:18 PM	#4
qubit Overclocked quantum bit Join Date: Dec 2007 Location: Quantumville UK Posts: 8,649 (4.33/day) Thanks: 4,178 Thanked 3,303 Times in 1,943 Posts System Specs	Looks like those muppets at Gigglebyte rushed this product to market. Problems like this should be easy to spot in the design and testing phase. I hope they don't mess their customers about, or the whole thing will blow up in their face spectacularly. __________________ Siggie in the post.

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Dec 27, 2011, 12:21 PM	#5
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Dec 27, 2011, 12:22 PM	#6
de.das.dude Join Date: Jun 2010 Location: Wild Wild East Posts: 4,578 (4.26/day) Thanks: 2,337 Thanked 1,340 Times in 917 Posts System Specs	ASUS is just as bad. manufacturers should stop making boards in china. __________________ my wallet isnt hashwell compatiple sad face

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Dec 27, 2011, 12:27 PM	#7
DaMobsta Join Date: Dec 2011 Posts: 32 (0.06/day) Thanks: 2 Thanked 9 Times in 5 Posts System Specs	Gigabyte, why :\| @entropy13 y u no longer go TPC XD

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Dec 27, 2011, 12:43 PM	#8
Dj-ElectriC Join Date: Aug 2010 Location: Trollithia Posts: 1,584 (1.56/day) Thanks: 141 Thanked 646 Times in 301 Posts System Specs	GG gigabyte, well played... At least u tried. de.das i cannot disagree more, my expirience with asus on P55 and P67 tought me that they are the very freaking best at everything they do on those motherboards Asrock is right behind them with lower prices. I actualy have (or had) the X79 UD5 and i can tell only bad things about that black pile of vomit. btw feel free to ask shop owners what brand of mobos visits the most in their labs, the ones i asked told me that its GB. im not suprised at all Last edited by Dj-ElectriC; Dec 27, 2011 at 12:51 PM.

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Dec 27, 2011, 12:49 PM	#9
LDNL Join Date: Jan 2011 Location: Finland Posts: 430 (0.51/day) Thanks: 3 Thanked 104 Times in 81 Posts System Specs	I feel bad for the ppl that spent 300-350+ €/$ for a motherboard thats incapable of being anything exept less than a 100 €/$ motherboard

Dec 27, 2011, 12:56 PM	#13
ensabrenoir Join Date: Apr 2010 Posts: 727 (0.64/day) Thanks: 230 Thanked 91 Times in 73 Posts System Specs	The horror!!!!!!!!! Thats the stuff nightmares are mad of...... At least ........did his cpu survive? His sacrifce was not in vain. Just started liking giga again too. About to order an asrock....research time.... __________________ 1 Corinthians 6:20

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Dec 27, 2011, 01:42 PM	#17
qwerty_lesh Join Date: Jul 2007 Location: Melbourne, Australia Posts: 515 (0.24/day) Thanks: 36 Thanked 42 Times in 35 Posts System Specs	just FYI the UD7 may not be listed in this article but suffers the same poor VRM mosfet problems, I myself have destroyed a board simply turning it off and on 30 or so times, and was aware of the problems for a few weeks now, so all of this comes as no surprise to me. in short, out of the numerous x79 boards ive worked with so far ASrock and Asus are the most reliable thus far. (to be fair i should mention I havent touched any MSi's/evga's yet) Last edited by qwerty_lesh; Dec 27, 2011 at 01:49 PM.

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Dec 27, 2011, 02:02 PM	#18
R_1 Join Date: Nov 2006 Posts: 449 (0.19/day) Thanks: 4 Thanked 39 Times in 26 Posts	Need more Power, man...

Dec 27, 2011, 02:50 PM	#19
erasure Join Date: Jan 2009 Location: Kingdom of Lost Heaven Posts: 152 (0.10/day) Thanks: 73 Thanked 45 Times in 22 Posts System Specs	Gigabyte: i tried to Overclock like ASUS, then i took an arrow in the knee __________________ Liberty is HERE!

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Dec 27, 2011, 03:04 PM	#20
newtekie1 Semi-Retired Folder Join Date: Nov 2005 Location: Indiana Posts: 17,754 (6.48/day) Thanks: 780 Thanked 5,116 Times in 3,707 Posts System Specs	I'm really not surprised, and I really can't blame Gigabyte for this. Intel's decision to take half of the area normally dedicated to the VRM and put memory slots there instead, forcing the VRM into an area smaller than most low end boards have, then putting CPUs that can suck down 200w really threw a wrench in things. Add to that one bad shipment of Mosfets that the OEM(not gigabyte the OEM of the Mosfets) over specced, and you have smoke in pretty tame operating conditions. I don't believe at all that it is bad firmware to complement the VRM, they just released a firmware to fix the issue on affected boards with the bad parts. __________________ Rig1: System Specs. Rig2: A8-5600K@4.4GHz / AsRock FM2A75 Pro4 / 8GB Corsair DDR3-1600 9-9-9-24 / HD7560D / Samsung DVD-Burner / 1.5TB WD Green + 3x3TB WD RED in RAID5 Rig3: Athlon X2 4200+ / M4A79 Deluxe / 4GB G.Skill Pi DDR2-800 4-4-4-12 / GT430 / Sony DVD-Burner / 500GB WD Rig4: Phenom II x6 1605T @ 3.6GHz / Asus M5A99X Evo / 8GB PNY DDR3-1600 9-9-9 / GTX470 & GTX470 / Samsung DVD-Burner / 1.5TB Seagate

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Dec 27, 2011, 03:47 PM	#23
danc Join Date: Jun 2009 Posts: 38 (0.03/day) Thanks: 1 Thanked 2 Times in 2 Posts	i will go for asus x79 line of boards, they seem the best built with the best features at the best prices.

Dec 27, 2011, 04:12 PM	#25
tigger I'm the only one Join Date: Mar 2006 Location: HU5 1LL Posts: 7,206 (2.75/day) Thanks: 473 Thanked 951 Times in 780 Posts System Specs	It deserves to die for the stupid 3D bios. __________________ http://img.techpowerup.org/110324/v6351cpuzvalj197.jpg ]Monster E6300 oc http://www.techpowerup.com/gallery/2163.html

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Memory:	ADATA 4gb 1333mhz SODIMM
Video Card:	ATI Radeon HD 6380G 512MB
Hard Disk:	Seagate ST950032 5AS 500GB sata
Optical Drive:	HP 208BB DVD R/CDRW sata
CRT/LCD Model:	15.6" 1366x768 widescreen+17" 1440x900 widescreen
Case:	hp laptop
Sound Card:	onboard
Software:	windows 7 home premium x64 genuine (for once)

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