router/modem shuts down internet???

Darkgundam111 · Jan 1, 2012, 07:52 PM

So I recently got the ADSL modem and router (2 in 1) called the N300. I noticed that whenever ALL computers turn off and internet is not used, the internet becomes shut off from the router/modem without me wanting it to. I am not sure if there is any setting that is supposed to stop that or something. I looked and under basic DSL settings theres one that says "Connection Mode" and it is set to "Always On" which I assume means that it doesn't shut down the internet? any ideas what I should be looking at to make it not cut off the internet after some off time? I know that it is the modem/router because if i power it off then on or reboot it from the settings, the internet is immediately back on.

MK-20 · Jan 4, 2012, 09:18 PM

Sounds more like an issue with the router than a setting, have you tried resetting the router to factory defaults and made sure you have the latest firmware?

Also I assume it is the Netgear N300, from a quick google search the connection dropping seems to be a fairly common issue with this router including the wireless dropping.

Are all your devices wireless or are some connected via ethernet?

Darkgundam111 · Jan 5, 2012, 07:26 AM

Oh yeah this is the dsl modem and router combined
Netgear n300. And as for signal drop do you mean like temporary? Cuz for me it's permanent no Internet until I reboot or power off and then on the router. Also this happens to not only the wireless but also the Ethernet ports as well.

Bo$$ · Jan 5, 2012, 08:26 AM

is the router getting hot?

Drone · Jan 5, 2012, 08:40 AM

IIRC default idle timeout is 5 minutes. Set it to 0.

http://community.plus.net/forum/inde...;topic=96792.0

Also try to plug it into a different socket. It solved issue for people on that forum.

erixx · Jan 5, 2012, 08:58 AM

It has happened before: a persons modem sends out one "bad byte" that goes to the interwebs and blocks THE INTERNET, yes! I have seen it on TV!

Darkgundam111 · Jan 5, 2012, 11:56 AM

I doubt it's due to heat since I can reboot the router without turning it off via the settings and it will work until all computers are off for awhile. Also I checked for idle time and it is set to 0 already so doesn't seem to be the issue. As for other Ethernet ports its all the same and it happens to wireless as well.

Mussels · Jan 5, 2012, 12:08 PM

can you log into the router when this happens and reconnect the adsl connection?

Darkgundam111 · Jan 5, 2012, 08:39 PM

I can log in when it happens but as to reconnect to the dsl I don't see such an option. Only thing pretty much is a reboot I think.

Darkgundam111 · Jan 7, 2012, 11:13 PM

Still can't seem to find the cause. Doesn't seem like the router is broken or anything. I even set the connection mode to on demand and then the idle time to 0 to have it reconnect whenever it disconnects (keeping the connection Alive) but yet nothing seems to fix the issue. Scratching
My head here :/

Mussels · Jan 7, 2012, 11:43 PM

i can only suggest replacing it then.

travva · Jan 7, 2012, 11:50 PM

Quote:

Originally Posted by Darkgundam111

Still can't seem to find the cause. Doesn't seem like the router is broken or anything. I even set the connection mode to on demand and then the idle time to 0 to have it reconnect whenever it disconnects (keeping the connection Alive) but yet nothing seems to fix the issue. Scratching
My head here :/

So you can't fix the router shutting off the internet when all of the computers have been shut down? I'm curious if you try something. Unplug all of your computers except for one. Verify the internet works. Shut the computer down and either turn it back on, or plug one of the other ones up and see what happens. It definitely sounds like a faulty router but I have surely seen stranger things.

Darkgundam111 · Jan 8, 2012, 05:08 AM

The odd part is even when I turn off all the computers, it's only after awhile of no Internet usage that it would disconnect the internet. I just don't get it. Like if I leave a computer
On and it's using the Internet occasionally then it would not shut off the internet

Mussels · Jan 8, 2012, 10:26 AM

Quote:

Originally Posted by Darkgundam111

The odd part is even when I turn off all the computers, it's only after awhile of no Internet usage that it would disconnect the internet. I just don't get it. Like if I leave a computer
On and it's using the Internet occasionally then it would not shut off the internet

it has to be a firmware bug/flaw with the router.

micropage7 · Jan 8, 2012, 12:26 PM

Quote:

Originally Posted by Mussels

The odd part is even when I turn off all the computers, it's only after awhile of no Internet usage that it would disconnect the internet. I just don't get it. Like if I leave a computer
On and it's using the Internet occasionally then it would not shut off the internet

if it is modem look at idle setting

Mussels · Jan 8, 2012, 12:52 PM

you quoted gundams post with my name. not sure how you achieved that.

Darkgundam111 · Jan 9, 2012, 08:15 PM

Quote:

Originally Posted by Mussels

you quoted gundams post with my name. not sure how you achieved that.

Hahaha I wouldn't have noticed that.

As for the modem settings, since my n300 is modem and wireless router combined I believe all the settings are together.

On a side note what do you guys think about this: I read somewhere that this n300 can actually use numerous other firmwares since it is open source or something. I have heard of other firmwares such as tomatoe and stuff which I think has more options? Would perhaps trying these other firmware rectify the issue? I would try to simply update the firmware from netgear but the auto update says I'm on the latest firmware already doh.

1freedude · Jan 9, 2012, 08:49 PM

My dlink said it was on latest, too. Support page said update available. Go to the support page.

theJesus · Jan 9, 2012, 09:14 PM

In regards to the alternate firmware question, I'm not sure DD-WRT or Tomato, etc. can do the modem stuff. I mean, they're designed for routers.

Darkgundam111 · Jan 11, 2012, 12:27 AM

Oh that's right those are meant for routers. Good point.

Fortunately as 1freedude said there is an updated firmware for my router on the netgear website! I applied it and now I'll see if the problem is solved!

Darkgundam111 · Jan 12, 2012, 11:37 PM

ok so i was happy to find that there was a firmware update for my router and did it, but it still did not solve the dis connect problem :/ back to square one ugh.

1freedude · Jan 12, 2012, 11:43 PM

Start a seed box... if you like The Hip, I've got a few gigs of free legal torrents.

Darkgundam111 · Jan 13, 2012, 02:29 AM

My uploading speed is so cruddy (frontier dsl sucks so bad). Would it work if say I limited the upload to like 1kb? How would I do so in that case? Havent torrented before haha.

1freedude · Jan 13, 2012, 01:12 PM

Nevermind about torrents... Get an IP camera! Torrents was a dumb idea.

Mussels · Jan 13, 2012, 01:34 PM

use any SIP based VOIP products? they're worth having, and would also send data to keep your router online.

Jan 1, 2012, 07:52 PM	#1
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	router/modem shuts down internet??? So I recently got the ADSL modem and router (2 in 1) called the N300. I noticed that whenever ALL computers turn off and internet is not used, the internet becomes shut off from the router/modem without me wanting it to. I am not sure if there is any setting that is supposed to stop that or something. I looked and under basic DSL settings theres one that says "Connection Mode" and it is set to "Always On" which I assume means that it doesn't shut down the internet? any ideas what I should be looking at to make it not cut off the internet after some off time? I know that it is the modem/router because if i power it off then on or reboot it from the settings, the internet is immediately back on.

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Jan 5, 2012, 08:26 AM	#4
Bo$$ Join Date: May 2009 Location: London, UK Posts: 3,693 (2.46/day) Thanks: 444 Thanked 782 Times in 688 Posts System Specs	is the router getting hot? __________________ Live in the UK? Join the UK TPU Group! Caution! This is Sparta! Im Looking For... Im Selling

Jan 4, 2012, 09:18 PM	#2
MK-20 Join Date: Jan 2012 Posts: 2 (0.00/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	Sounds more like an issue with the router than a setting, have you tried resetting the router to factory defaults and made sure you have the latest firmware? Also I assume it is the Netgear N300, from a quick google search the connection dropping seems to be a fairly common issue with this router including the wireless dropping. Are all your devices wireless or are some connected via ethernet?

Jan 5, 2012, 07:26 AM	#3
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	Oh yeah this is the dsl modem and router combined Netgear n300. And as for signal drop do you mean like temporary? Cuz for me it's permanent no Internet until I reboot or power off and then on the router. Also this happens to not only the wireless but also the Ethernet ports as well.

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Jan 5, 2012, 08:40 AM	#5
Drone Join Date: Sep 2010 Location: Nonlocal location Posts: 1,897 (1.86/day) Thanks: 62 Thanked 822 Times in 525 Posts System Specs	IIRC default idle timeout is 5 minutes. Set it to 0. http://community.plus.net/forum/inde...;topic=96792.0 Also try to plug it into a different socket. It solved issue for people on that forum. __________________ ...the young Universe was filled with a hot dense soup of interacting protons, electrons and photons at about 2700ºC. When the protons and electrons joined to form hydrogen atoms, the light was set free

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Jan 5, 2012, 08:58 AM	#6
erixx Join Date: Mar 2010 Location: Moorsoldaten barracks Posts: 2,239 (1.89/day) Thanks: 724 Thanked 325 Times in 260 Posts System Specs	It has happened before: a persons modem sends out one "bad byte" that goes to the interwebs and blocks THE INTERNET, yes! I have seen it on TV!

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Jan 5, 2012, 11:56 AM	#7
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	I doubt it's due to heat since I can reboot the router without turning it off via the settings and it will work until all computers are off for awhile. Also I checked for idle time and it is set to 0 already so doesn't seem to be the issue. As for other Ethernet ports its all the same and it happens to wireless as well.

Jan 5, 2012, 12:08 PM	#8
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,594 (10.89/day) Thanks: 3,708 Thanked 8,714 Times in 6,407 Posts System Specs	can you log into the router when this happens and reconnect the adsl connection? __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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Jan 5, 2012, 08:39 PM	#9
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	I can log in when it happens but as to reconnect to the dsl I don't see such an option. Only thing pretty much is a reboot I think.

Jan 7, 2012, 11:13 PM	#10
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	Still can't seem to find the cause. Doesn't seem like the router is broken or anything. I even set the connection mode to on demand and then the idle time to 0 to have it reconnect whenever it disconnects (keeping the connection Alive) but yet nothing seems to fix the issue. Scratching My head here :/

Jan 7, 2012, 11:43 PM	#11
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,594 (10.89/day) Thanks: 3,708 Thanked 8,714 Times in 6,407 Posts System Specs	i can only suggest replacing it then. __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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Jan 8, 2012, 05:08 AM	#13
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	The odd part is even when I turn off all the computers, it's only after awhile of no Internet usage that it would disconnect the internet. I just don't get it. Like if I leave a computer On and it's using the Internet occasionally then it would not shut off the internet

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Jan 8, 2012, 12:52 PM	#16
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,594 (10.89/day) Thanks: 3,708 Thanked 8,714 Times in 6,407 Posts System Specs	you quoted gundams post with my name. not sure how you achieved that. __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

Jan 9, 2012, 08:49 PM	#18
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Jan 9, 2012, 09:14 PM	#19
theJesus Join Date: Jul 2008 Location: Canton, Ohio Posts: 3,127 (1.74/day) Thanks: 2,307 Thanked 866 Times in 613 Posts System Specs	In regards to the alternate firmware question, I'm not sure DD-WRT or Tomato, etc. can do the modem stuff. I mean, they're designed for routers. __________________ HEAT “congratulations! you have successfully been inflicted with tpuitis! symptons include: prolonged computer usage, urge to make tpu your homepage, posting at rapid posts-per-day ratios (also known as post whoring), and the urge to waste lots of money on high end computer hardware that you dont need!” -panchoman “Modding to me is something best shared with others.... Kind of like a fine wine, but without the drunk driving arrest and hangovers.” -MKmods “i'm going to punch you in the face now Jesus..” -BumbleBee

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Jan 11, 2012, 12:27 AM	#20
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	Oh that's right those are meant for routers. Good point. Fortunately as 1freedude said there is an updated firmware for my router on the netgear website! I applied it and now I'll see if the problem is solved!

Jan 12, 2012, 11:37 PM	#21
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	ok so i was happy to find that there was a firmware update for my router and did it, but it still did not solve the dis connect problem :/ back to square one ugh.

Jan 12, 2012, 11:43 PM	#22
1freedude Join Date: Nov 2007 Posts: 462 (0.23/day) Thanks: 208 Thanked 121 Times in 91 Posts System Specs	Start a seed box... if you like The Hip, I've got a few gigs of free legal torrents.

Jan 13, 2012, 02:29 AM	#23
Darkgundam111 Join Date: Apr 2009 Posts: 625 (0.41/day) Thanks: 200 Thanked 18 Times in 14 Posts System Specs	My uploading speed is so cruddy (frontier dsl sucks so bad). Would it work if say I limited the upload to like 1kb? How would I do so in that case? Havent torrented before haha.

Jan 13, 2012, 01:12 PM	#24
1freedude Join Date: Nov 2007 Posts: 462 (0.23/day) Thanks: 208 Thanked 121 Times in 91 Posts System Specs	Nevermind about torrents... Get an IP camera! Torrents was a dumb idea.

Jan 13, 2012, 01:34 PM	#25
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,594 (10.89/day) Thanks: 3,708 Thanked 8,714 Times in 6,407 Posts System Specs	use any SIP based VOIP products? they're worth having, and would also send data to keep your router online. __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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