No sound output from new rig.

Soulgravy · Feb 4, 2012, 04:18 PM

Hi folks,

I've recently built up a new rig but cant get any sound coming through the speakers (which are also new).
Ive installed the Motherboard drivers, tried putting the jack in each port but still nothing.
I am getting feedback/noise when I try the jack in each port which leads me to believe it is possibly a Motherboard issue.

Has anyone got any ideas?

The MB in this: http://www.asus.com/Motherboards/AMD...ERTOOTH_990FX/

TheLaughingMan · Feb 4, 2012, 04:28 PM

First, great board.
Second, Open the case and make sure the front audio for your case is connected to the HD and not the '97. I have seen issues where this would prevent the back panel, which is HD from outputting a signal because it was set to non HD mode.
Third, get your user manual and make sure the audio 3.5 jacks are plugged into the right back panel ports.
Fourth, get into the BIOS and double check to ensure the on-board audio is enabled.
Finally, turn on windows and make sure the audio control panel has your speakers/back panel as the default output, volume at 100%, etc.

If you still don't have audio, then something else is wrong and you should try reinstalling the drivers. Not the ones that came with the board, but the most up to date ones from ASUS's site.

tigger · Feb 4, 2012, 04:57 PM

By the way Soulgravy, the green jack on the rear is the front l/r out, that is the one your spaekers should be plugged into.

sneekypeet · Feb 4, 2012, 04:57 PM

For some reason I think there may be an ATI/AMD graphics card in this build?

I'm going to venture to say that AMD drivers are set as default and not the audio from the board.

Soulgravy · Feb 4, 2012, 05:39 PM

First off, thanks for the comments guys, much appreciated.

@TheLaughingMan - Ive tried all those things now, and it hasnt helped unfortunately. Although in the BIOS I cant see much about setting up the audio apart an area that has Realtek enabled. Im certain they are set to default too.

@Tigger - Thanks, Ive just double checked and made sure its in the green socket.

@SneekyPeet - My GC is a Sapphire ATI Radeon HD 6570 Ultimate Edition. How would I go about checking this?

Cheers
S

tigger · Feb 4, 2012, 05:55 PM

Right click on the speaker in the notification area, select playback devices, make sure you realtek/speakers (or whatever it is) is set default, and not the ATI HDMI output.

Soulgravy · Feb 4, 2012, 06:12 PM

Ok, I dont what Ive done, apart from enable something in the BIOS, but...they're working now.

Thanks everyone!

Much appreciated

S

TheLaughingMan · Feb 4, 2012, 06:27 PM

I said it first, so I am taking credit for this. Suck it Sneeky.

sneekypeet · Feb 4, 2012, 06:28 PM

lulz

Feb 4, 2012, 04:18 PM	#1
Soulgravy Join Date: Feb 2012 Posts: 4 (0.01/day) Thanks: 3 Thanked 0 Times in 0 Posts	No sound output from new rig. Hi folks, I've recently built up a new rig but cant get any sound coming through the speakers (which are also new). Ive installed the Motherboard drivers, tried putting the jack in each port but still nothing. I am getting feedback/noise when I try the jack in each port which leads me to believe it is possibly a Motherboard issue. Has anyone got any ideas? The MB in this: http://www.asus.com/Motherboards/AMD...ERTOOTH_990FX/

Feb 4, 2012, 04:28 PM	#2
TheLaughingMan Join Date: May 2009 Location: Douglasville, GA USA Posts: 3,688 (2.51/day) Thanks: 1,365 Thanked 1,261 Times in 928 Posts System Specs	First, great board. Second, Open the case and make sure the front audio for your case is connected to the HD and not the '97. I have seen issues where this would prevent the back panel, which is HD from outputting a signal because it was set to non HD mode. Third, get your user manual and make sure the audio 3.5 jacks are plugged into the right back panel ports. Fourth, get into the BIOS and double check to ensure the on-board audio is enabled. Finally, turn on windows and make sure the audio control panel has your speakers/back panel as the default output, volume at 100%, etc. If you still don't have audio, then something else is wrong and you should try reinstalling the drivers. Not the ones that came with the board, but the most up to date ones from ASUS's site. __________________ My Heat

System Name:	ZEUS
Processor:	AMD FX-8350 @ 4.2 GHz
Motherboard:	GIGABYTE 990FX-UD7
Cooling:	Gelid GX-7 w / 2 Cougar 120mm PWN fans
Memory:	Patriot 8GB (2x4GB) @ 1866 MHz 9-10-9-27
Video Card:	2x AMD HD 7770 GHz Edition (1125 MHz, 5800 MHz effective)
Hard Disk:	OCZ Agility 4 512 GB :: WD Caviar Black 2TB
Optical Drive:	LG Blu-ray Drive
CRT/LCD Model:	Acer X233H 23.6" Widescreen 5ms LCD Monitor
Case:	Rosewill Thor V2
Sound Card:	Onboard Realtek 889c + Logitech X-540 5.1
PSU:	Antec HCP 850 80+ Gold
Software:	Windows 7 Pro 64-bit
Benchmarks:	I don't benchmark.

Feb 4, 2012, 04:57 PM	#3
tigger I'm the only one Join Date: Mar 2006 Location: HU5 1LL Posts: 7,189 (2.75/day) Thanks: 469 Thanked 940 Times in 773 Posts System Specs	By the way Soulgravy, the green jack on the rear is the front l/r out, that is the one your spaekers should be plugged into. __________________ http://img.techpowerup.org/110324/v6351cpuzvalj197.jpg ]Monster E6300 oc http://www.techpowerup.com/gallery/2163.html

System Name:	poor little craptop (HP Pavillion G6)
Processor:	AMD E2-3000M 1.8ghz
Motherboard:	3566 21.3A
Cooling:	stock
Memory:	ADATA 4gb 1333mhz SODIMM
Video Card:	ATI Radeon HD 6380G 512MB
Hard Disk:	Seagate ST950032 5AS 500GB sata
Optical Drive:	HP 208BB DVD R/CDRW sata
CRT/LCD Model:	15.6" 1366x768 widescreen+17" 1440x900 widescreen
Case:	hp laptop
Sound Card:	onboard
Software:	windows 7 home premium x64 genuine (for once)

Feb 4, 2012, 04:57 PM	#4
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 18,983 (7.32/day) Thanks: 3,032 Thanked 5,481 Times in 3,947 Posts System Specs	For some reason I think there may be an ATI/AMD graphics card in this build? I'm going to venture to say that AMD drivers are set as default and not the audio from the board. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

System Name:	His
Processor:	Intel i7 3770K Cooled with Swiftech Apogee Drive II
Motherboard:	Asus Maximus V Extreme
Cooling:	Swiftech MCR-320 Cooled With Corsair SP120 Fans
Memory:	4X4GB Corsair Dominator Platinum 2666 C11
Video Card:	Asus GTX680 Direct Cu II TOP
Hard Disk:	Corsair Force GT 180GB / Samsung Spinpoint F1 1TB
Optical Drive:	- - - - - - -
CRT/LCD Model:	Samsung 40" 120hz LCD
Case:	SilverStone Temjin TJ11
Sound Card:	Realtek on board > Sony receiver > Cerwin Vega's
PSU:	Corsair AX1200
Software:	Windows 7 Ultimate 64

Feb 4, 2012, 05:39 PM	#5
Soulgravy Join Date: Feb 2012 Posts: 4 (0.01/day) Thanks: 3 Thanked 0 Times in 0 Posts	First off, thanks for the comments guys, much appreciated. @TheLaughingMan - Ive tried all those things now, and it hasnt helped unfortunately. Although in the BIOS I cant see much about setting up the audio apart an area that has Realtek enabled. Im certain they are set to default too. @Tigger - Thanks, Ive just double checked and made sure its in the green socket. @SneekyPeet - My GC is a Sapphire ATI Radeon HD 6570 Ultimate Edition. How would I go about checking this? Cheers S

Feb 4, 2012, 05:55 PM	#6
tigger I'm the only one Join Date: Mar 2006 Location: HU5 1LL Posts: 7,189 (2.75/day) Thanks: 469 Thanked 940 Times in 773 Posts System Specs	Right click on the speaker in the notification area, select playback devices, make sure you realtek/speakers (or whatever it is) is set default, and not the ATI HDMI output. __________________ http://img.techpowerup.org/110324/v6351cpuzvalj197.jpg ]Monster E6300 oc http://www.techpowerup.com/gallery/2163.html

Feb 4, 2012, 06:12 PM	#7
Soulgravy Join Date: Feb 2012 Posts: 4 (0.01/day) Thanks: 3 Thanked 0 Times in 0 Posts	Ok, I dont what Ive done, apart from enable something in the BIOS, but...they're working now. Thanks everyone! Much appreciated S

Feb 4, 2012, 06:27 PM	#8
TheLaughingMan Join Date: May 2009 Location: Douglasville, GA USA Posts: 3,688 (2.51/day) Thanks: 1,365 Thanked 1,261 Times in 928 Posts System Specs	I said it first, so I am taking credit for this. Suck it Sneeky. __________________ My Heat

Feb 4, 2012, 06:28 PM	#9
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 18,983 (7.32/day) Thanks: 3,032 Thanked 5,481 Times in 3,947 Posts System Specs	lulz __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

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