MSI-7870 TF III/OC Black Screen while gaming

[luciferry]

Hello there mate,
1st time post for me,
i'm from Indonesia, and i just got my r7870 recently
and i'm using it now for playing Guild Wars 2.
1st i'm using the "auto detect" mode in Guild Wars 2
where give me "high" setting for the graphic
but after a few minutes i got a black screen.....
that force me to shut down my system by press and hold the power button,
then i try with "low" setting for the graphic (in Guild Wars2)
but still got the black screen after another few minute..
and i always got black screen while i try to re-active my monitor after entering "sleep/power saving mode"
and i'm using CCC ver. 12.8

i have been search and found some post with similar issue with this (black screen while gaming with r7870)

what can i do to solve this prob ?


Note : before using r7870, i used r4870 1GB, and have no problem playing Guild Wars 2 (in low setting)

here is my rig :

Main Board : MSI - Z68MA - G45
CPU : I3 - 2120
RAM : 2x4GB GSkill
PSU : 650 Watt Seasonic
HHD : 2x 500gb Seagate
Graph Card : MSI - r7870 TF3 OC edition

sorry for my bad English, hope you all still can understand.

[Law-II]

Hi

Try this - Uninstall your vga driver; follow this guide by erocker - http://www.techpowerup.com/forums/sh...ad.php?t=52502

Next, reinstall AMD Drivers

Use the latest drivers from AMD http://sites.amd.com/us/game/downloa...n_win7-64.aspx or drivers you know are stable from their archive http://support.amd.com/us/gpudownloa...w_vista64.aspx

Next: Reinstall DirectX http://www.microsoft.com/en-us/downl...ils.aspx?id=35

Next: Install any/latest patch available for Guild Wars2

Next: Download GPU-Z http://www.techpowerup.com/downloads/SysInfo/GPU-Z/ and monitor GPU Temps while running Guild Wars2

Could you let the TPU community know if your vga card; dose this running all games or just Guild Wars2?

Edit: ensure power leads to the vga card are secure

atb (all the best)

Law-II

[eidairaman1]

ya he switched to a totally diff card, so drivers need a reinstall

[luciferry]

Originally Posted by Law-II

Hi

Try this - Uninstall your vga driver; follow this guide by erocker - http://www.techpowerup.com/forums/sh...ad.php?t=52502

Next, reinstall AMD Drivers

Use the latest drivers from AMD http://sites.amd.com/us/game/downloa...n_win7-64.aspx or drivers you know are stable from their archive http://support.amd.com/us/gpudownloa...w_vista64.aspx

Next: Reinstall DirectX http://www.microsoft.com/en-us/downl...ils.aspx?id=35

Next: Install any/latest patch available for Guild Wars2

Next: Download GPU-Z http://www.techpowerup.com/downloads/SysInfo/GPU-Z/ and monitor GPU Temps while running Guild Wars2

Could you let the TPU community know if your vga card; dose this running all games or just Guild Wars2?

Edit: ensure power leads to the vga card are secure

atb (all the best)

Law-II

Originally Posted by eidairaman1

ya he switched to a totally diff card, so drivers need a reinstall

hi there.. you 2...
thx for the reply..

as for yours suggestion i'l try them out after i got back my card from rma..
i decided to rma because i got black screen after my system enter sleep mode,
as for the power cable, i'm pretty sure its secure.
and for the link for guide by erocker is broken, cmiiw

glad i post here, got some awesome feedback.

[Law-II]

Hi

Originally Posted by luciferry

black screen after my system enter sleep mode

*is a known driver bug http://support.microsoft.com/default...rss&spid=14481

Originally Posted by luciferry

guide by erocker is broken

fixed - http://www.techpowerup.com/forums/sh...ad.php?t=52502

atb

Law-II