Redline in middle of the screen

freebird_9924 · Oct 4, 2012, 09:03 AM

i've HP envy 17 3D..

I wasnt able to start my laptop today and i tried to pressed power and beats audio button several times and then i could start it but soon after starting laptop, redline appeared in middle of my screen of laptop..

i restarted my laptop, then also it didnt disappear..
and this line even appears on startup and black screen???

and again after i turned off my laptop, i wasnt able to start my laptop...after much tries, i'm able to turn on laptop rightnow and i hope again after i turn off this time, it wont cause problem in atleast start.

eidairaman1 · Oct 4, 2012, 09:29 AM

how long have you owned the laptop?

freebird_9924 · Oct 4, 2012, 09:30 AM

surprisingly, redline isnt visible in this screenshot (taken by snipping tool)
???but visible only in my laptop screen only?

eidairaman1 · Oct 4, 2012, 09:32 AM

Quote:

Originally Posted by freebird_9924

surprisingly, redline isnt visible in this screenshot if i check from any other pc or mobile??
???but visible only in my laptop?

sounds to me your screen has bad pixels in it and not an artifacting graphics card.

how long have you owned that laptop for?

freebird_9924 · Oct 4, 2012, 09:34 AM

Quote:

Originally Posted by eidairaman1

sounds to me your screen has bad pixels in it and not an artifacting graphics card.

how long have you owned that laptop for?

it has been around 4 months..but problem is i bought from USA and rightnow i'm not is USA.

redline is visible on bios screen also..

eidairaman1 · Oct 4, 2012, 09:36 AM

Quote:

Originally Posted by freebird_9924

it has been around 4 months..but problem is i bought from USA and rightnow i'm not is USA.

redline is visible on bios screen also..

sounds to me the screen is damaged, if youve owned that laptop for 4 months id suggest you return it for warranty service. before you do make sure to take a picture of the screen itself with every test youve done

Aquinus · Oct 4, 2012, 09:45 AM

You know, my parents have an older LCD TV and for a couple years now it first showed a red line going vertically up and down the screen in a perfect line (exactly one pixel (the red in one RGB group.) Ever since more have popped up but the LCD still works. After the panel has been used for a couple hours (actively on, the panel has been warm for maybe an hour at this point,) the lines disappear only to reappear exactly as they were after the TV it shut off and given time to cool back down. Since then it has gone from 1 red line to a ton of red, green, and blue lines that are bunched together in 2 spots on the display.

Now the story was probably completely unnecessary but to summarize what I'm trying to get at is that it sounds like a physical defect with the display. If it's a perfectly straight line and it only shows up on the laptop, I can't believe it would be anything else. The laptop runs fine on an external monitor alone, right?

brandonwh64 · Oct 4, 2012, 01:02 PM

Can you take a low light picture with a digital camera?

OneMoar · Oct 4, 2012, 01:10 PM

cracked screen =/

newtekie1 · Oct 4, 2012, 01:23 PM

At first I would say a screen issue too, but with problems starting, I'm going to say it is actually a GPU issue. HP is known for GPUs dying too.

freebird_9924 · Oct 4, 2012, 03:02 PM

Well, I think screen problem as if I press screen gently, redline disappears & on releasing pressure, appears again.

But power on problem is terrifying me, 7/10 times I'm not able to start (power on) laptop in pressing power button but after lots of tries of pressing beats audio button & power button together, I can switch it on but I fear if I turn off again & I may not be able to turn on laptop again.

I think it's due to fault in beats audio button ?? (button is sticky??)

Plz help. find me solution.

OneMoar · Oct 4, 2012, 03:08 PM

sounds like that laptop is just about dead I would start a RMA with HP
the audio button has absolutely no relation to it powering up
pressing on the screen is a good way to break it totally don't do that

freebird_9924 · Oct 4, 2012, 03:12 PM

Quote:

Originally Posted by OneMoar

sounds like that laptop is just about dead I would start a RMA with HP
the audio button has absolutely no relation to it powering up
pressing on the screen is a good way to break it totally don't do that

RMA? Mean?

On pressing Audio button & power button together, it reset battery & I was solving my problem before 2 months when I had same problem of starting laptop.
But now it's not working on single attempt??

Solution?

patrico · Oct 4, 2012, 03:13 PM

hey, yeah it does sound like the lcd is broken, definately if its showing on the bios, cause then it cant be a software issue, it sounds like a hardware issue,
and yeah try not to press the screen in that will break it (more)
can you turn the monitor on, on its own(dont turn the pc on) and mess with the monitors menu system and see if its still there?
my bad its a laptop not a desktop

m1dg3t · Oct 4, 2012, 03:15 PM

RMA = Return Materials Authorization

AKA Warranty repair

freebird_9924 · Oct 4, 2012, 03:38 PM

Any solution of power on problem plz except warranty?

Oct 4, 2012, 09:03 AM	#1
freebird_9924 Join Date: Jan 2007 Location: India Posts: 509 (0.22/day) Thanks: 77 Thanked 6 Times in 6 Posts System Specs	Redline in middle of the screen i've HP envy 17 3D.. I wasnt able to start my laptop today and i tried to pressed power and beats audio button several times and then i could start it but soon after starting laptop, redline appeared in middle of my screen of laptop.. i restarted my laptop, then also it didnt disappear.. and this line even appears on startup and black screen??? and again after i turned off my laptop, i wasnt able to start my laptop...after much tries, i'm able to turn on laptop rightnow and i hope again after i turn off this time, it wont cause problem in atleast start. __________________ MedicalGeek - Best Community For MedicalStudents And Doctors If U Think Ur Life Getting Necrosed,Ur Dreames Inflammed,Ur Thoughts Thrombosed,Then Try This Out.Spread D Neoplasia Of Love Around U. V.H.SHAH Last edited by freebird_9924; Oct 4, 2012 at 09:26 AM.

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Oct 4, 2012, 09:29 AM	#2
eidairaman1 Eligible for custom title Join Date: Jul 2007 Location: HTX Posts: 10,078 (4.69/day) Thanks: 1,359 Thanked 1,159 Times in 1,035 Posts System Specs	how long have you owned the laptop? __________________ Athlon XP USERS with COD 4 FIX http://www.techsupportforum.com/foru...ls-202011.html http://www.howorks.com/2011/02/24/ho...-memory-limit/ “Sometimes my level of fail is unprecedented.” -TheMailMan78 “This is what the force of a thousand suns looks like.” -3870x2

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Oct 4, 2012, 09:30 AM	#3
freebird_9924 Join Date: Jan 2007 Location: India Posts: 509 (0.22/day) Thanks: 77 Thanked 6 Times in 6 Posts System Specs	surprisingly, redline isnt visible in this screenshot (taken by snipping tool) ???but visible only in my laptop screen only? __________________ MedicalGeek - Best Community For MedicalStudents And Doctors If U Think Ur Life Getting Necrosed,Ur Dreames Inflammed,Ur Thoughts Thrombosed,Then Try This Out.Spread D Neoplasia Of Love Around U. V.H.SHAH

Oct 4, 2012, 09:45 AM	#7
Aquinus Join Date: Jan 2012 Location: Dover, New Hampshire, USA Posts: 4,239 (8.87/day) Thanks: 1,262 Thanked 1,318 Times in 979 Posts System Specs	You know, my parents have an older LCD TV and for a couple years now it first showed a red line going vertically up and down the screen in a perfect line (exactly one pixel (the red in one RGB group.) Ever since more have popped up but the LCD still works. After the panel has been used for a couple hours (actively on, the panel has been warm for maybe an hour at this point,) the lines disappear only to reappear exactly as they were after the TV it shut off and given time to cool back down. Since then it has gone from 1 red line to a ton of red, green, and blue lines that are bunched together in 2 spots on the display. Now the story was probably completely unnecessary but to summarize what I'm trying to get at is that it sounds like a physical defect with the display. If it's a perfectly straight line and it only shows up on the laptop, I can't believe it would be anything else. The laptop runs fine on an external monitor alone, right? __________________ MyHeat

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Oct 4, 2012, 01:02 PM	#8
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Oct 4, 2012, 01:10 PM	#9
OneMoar Join Date: Apr 2010 Posts: 2,259 (1.99/day) Thanks: 88 Thanked 420 Times in 360 Posts System Specs	cracked screen =/ __________________ I am not here to be nice, I am not here to be polite BUT I am here to help ...

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Oct 4, 2012, 01:23 PM	#10
newtekie1 Semi-Retired Folder Join Date: Nov 2005 Location: Indiana Posts: 17,742 (6.49/day) Thanks: 780 Thanked 5,114 Times in 3,705 Posts System Specs	At first I would say a screen issue too, but with problems starting, I'm going to say it is actually a GPU issue. HP is known for GPUs dying too. __________________ Rig1: System Specs. Rig2: A8-5600K@4.4GHz / AsRock FM2A75 Pro4 / 8GB Corsair DDR3-1600 9-9-9-24 / HD7560D / Samsung DVD-Burner / 1.5TB WD Green + 3x3TB WD RED in RAID5 Rig3: Athlon X2 4200+ / M4A79 Deluxe / 4GB G.Skill Pi DDR2-800 4-4-4-12 / GT430 / Sony DVD-Burner / 500GB WD Rig4: Phenom II x6 1605T @ 3.6GHz / Asus M5A99X Evo / 8GB PNY DDR3-1600 9-9-9 / GTX470 & GTX470 / Samsung DVD-Burner / 1.5TB Seagate

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Oct 4, 2012, 03:02 PM	#11
freebird_9924 Join Date: Jan 2007 Location: India Posts: 509 (0.22/day) Thanks: 77 Thanked 6 Times in 6 Posts System Specs	Well, I think screen problem as if I press screen gently, redline disappears & on releasing pressure, appears again. But power on problem is terrifying me, 7/10 times I'm not able to start (power on) laptop in pressing power button but after lots of tries of pressing beats audio button & power button together, I can switch it on but I fear if I turn off again & I may not be able to turn on laptop again. I think it's due to fault in beats audio button ?? (button is sticky??) Plz help. find me solution. __________________ MedicalGeek - Best Community For MedicalStudents And Doctors If U Think Ur Life Getting Necrosed,Ur Dreames Inflammed,Ur Thoughts Thrombosed,Then Try This Out.Spread D Neoplasia Of Love Around U. V.H.SHAH

Oct 4, 2012, 03:08 PM	#12
OneMoar Join Date: Apr 2010 Posts: 2,259 (1.99/day) Thanks: 88 Thanked 420 Times in 360 Posts System Specs	sounds like that laptop is just about dead I would start a RMA with HP the audio button has absolutely no relation to it powering up pressing on the screen is a good way to break it totally don't do that __________________ I am not here to be nice, I am not here to be polite BUT I am here to help ...

Oct 4, 2012, 03:13 PM	#14
patrico Join Date: Jul 2006 Posts: 156 (0.06/day) Thanks: 49 Thanked 24 Times in 22 Posts System Specs	hey, yeah it does sound like the lcd is broken, definately if its showing on the bios, cause then it cant be a software issue, it sounds like a hardware issue, and yeah try not to press the screen in that will break it (more) can you turn the monitor on, on its own(dont turn the pc on) and mess with the monitors menu system and see if its still there? my bad its a laptop not a desktop Last edited by patrico; Oct 4, 2012 at 03:27 PM.

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Oct 4, 2012, 03:15 PM	#15
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Oct 4, 2012, 03:38 PM	#16
freebird_9924 Join Date: Jan 2007 Location: India Posts: 509 (0.22/day) Thanks: 77 Thanked 6 Times in 6 Posts System Specs	Any solution of power on problem plz except warranty? __________________ MedicalGeek - Best Community For MedicalStudents And Doctors If U Think Ur Life Getting Necrosed,Ur Dreames Inflammed,Ur Thoughts Thrombosed,Then Try This Out.Spread D Neoplasia Of Love Around U. V.H.SHAH

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