HDD in BIOS, not in OS

OnePostWonder · Oct 15, 2012, 08:32 PM

I have a friend's hard drive here that was in an external case (it was a WD My Book or My Passport) that he could no longer see from within Windows. He tore the external case apart and took out the WD Caviar Green 1TB (WD10EADS) that was inside of it in a bid to bypass the USB to SATA converter, believing it to be the problem.

Well, I stuck it in my machine, went to the BIOS/UEFI, saw it, then booted from an Ubuntu 12.04 live USB. Inside Ubuntu, it wasn't visible, but my own internal hard drive was. So I rebooted again and booted from my internal hard drive with Windows 7 installed. During startup, it loaded device drivers from the drive, but I still couldn't see it in explorer. I also checked in the virtual disk manager in Computer Management and nothing was present.

Thoughts? Next steps? Thanks in advance.

Sasqui · Oct 15, 2012, 08:43 PM

Sounds like the drive is bad, not the enclosure.

OnePostWonder · Oct 15, 2012, 10:15 PM

Quote:

Originally Posted by Sasqui

Sounds like the drive is bad, not the enclosure.

Well, yes...

I want to be certain I'm not missing anything before I declare it no longer usable. The drive isn't that old and I'm lead to believe it was handled properly and received normal use.

If anyone knows anything else I should try, let me know.

If what all I've described strongly suggests the drive is no longer usable, let me know.

TRWOV · Oct 15, 2012, 10:19 PM

windows key + r > diskmgmt.msc ??? Not sure if it's the same "virtual disk manager" you're referring to.

OnePostWonder · Oct 15, 2012, 11:39 PM

Quote:

Originally Posted by TRWOV

windows key + r > diskmgmt.msc ??? Not sure if it's the same "virtual disk manager" you're referring to.

Yeah, same thing. Somewhere it called it virtual disk manager; I accessed it via compmgmt.msc.

OnePostWonder · Oct 18, 2012, 01:39 AM

I've seen mentioned about initializing the disk. Is that something that can help me or is that not even relevant here?

Asylum · Oct 18, 2012, 02:11 AM

Just type Disk Management in search bar on the start icon in windows 7.

Then click on the top link and it will take you to Disk Management.

From there you should see and be able to format the drive.

TRWOV · Oct 18, 2012, 02:54 AM

Quote:

Originally Posted by Asylum

Just type Disk Management in search bar on the start icon in windows 7.

Then click on the top link and it will take you to Disk Management.

From there you should see and be able to format the drive.

He already did that.

Quote:

Originally Posted by OnePostWonder

I've seen mentioned about initializing the disk. Is that something that can help me or is that not even relevant here?

That's for new (RAW) disks. When you enter the Disk management a message popups asking about initializing the drive. AFAIK once initialized you don't need to do that anymore, not even if you switch it from a PC to another. There's no "Initialize" command in the disk management window either.

jgunning · Oct 18, 2012, 03:15 AM

If it shows in bios but doesnt show in windows/linux then it does sound like a dud drive unfortunately man..If it doesnt show up in diskmgmt then i dont really know of any other way.Is there data on there you must get off or is it just that you want to know if the drives dead..?

Asylum · Oct 18, 2012, 04:33 AM

Quote:

Originally Posted by TRWOV

He already did that.

That's for new (RAW) disks. When you enter the Disk management a message popups asking about initializing the drive. AFAIK once initialized you don't need to do that anymore, not even if you switch it from a PC to another. There's no "Initialize" command in the disk management window either.

Windows key + r brings up run command not search.

If you type disk management in run it doesnt bring it up.

So if he is a noob that is not helping.

TRWOV · Oct 18, 2012, 05:41 AM

Quote:

Originally Posted by Asylum

Windows key + r brings up run command not search.

If you type disk management in run it doesnt bring it up.

So if he is a noob that is not helping.

Read carefully. I wrote windows key + r > diskmgmt.msc, that brings up the disk management interface. Try it.

Besides he stated in his first post that he had already gone to disk management just that he called it "virtual disk manager" so I wasn't sure if he was referring to the same thing. That's why I suggested the aforementioned command.

Quote:

Originally Posted by OnePostWonder

I also checked in the virtual disk manager in Computer Management and nothing was present.

Thoughts? Next steps? Thanks in advance.

OnePostWonder · Oct 18, 2012, 06:44 PM

Quote:

Originally Posted by Asylum

Windows key + r brings up run command not search.

If you type disk management in run it doesnt bring it up.

So if he is a noob that is not helping.

Quote:

Originally Posted by TRWOV

windows key + r > diskmgmt.msc ??? Not sure if it's the same "virtual disk manager" you're referring to.

Quote:

Originally Posted by OnePostWonder

Yeah, same thing. Somewhere it called it virtual disk manager; I accessed it via compmgmt.msc.

Anyway, it seems to me like the drive is dead. If there is any straightforward means to recover the data, I'd be interested in hearing it, otherwise it's not a major loss.

techpun · Oct 24, 2012, 01:33 AM

As a last ditch effort you can try running the Hirens Boot CD and see if any of the hard disk repair tools fix it. If not then RMA or Dump it and get a new one.

OnePostWonder · Oct 24, 2012, 03:14 AM

Quote:

Originally Posted by techpun

As a last ditch effort you can try running the Hirens Boot CD and see if any of the hard disk repair tools fix it. If not then RMA or Dump it and get a new one.

I'll give it a try.

Thanks to everyone for the input.

Oct 15, 2012, 08:32 PM	#1
OnePostWonder Join Date: Dec 2008 Posts: 492 (0.30/day) Thanks: 61 Thanked 90 Times in 71 Posts System Specs	HDD in BIOS, not in OS I have a friend's hard drive here that was in an external case (it was a WD My Book or My Passport) that he could no longer see from within Windows. He tore the external case apart and took out the WD Caviar Green 1TB (WD10EADS) that was inside of it in a bid to bypass the USB to SATA converter, believing it to be the problem. Well, I stuck it in my machine, went to the BIOS/UEFI, saw it, then booted from an Ubuntu 12.04 live USB. Inside Ubuntu, it wasn't visible, but my own internal hard drive was. So I rebooted again and booted from my internal hard drive with Windows 7 installed. During startup, it loaded device drivers from the drive, but I still couldn't see it in explorer. I also checked in the virtual disk manager in Computer Management and nothing was present. Thoughts? Next steps? Thanks in advance.

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Oct 15, 2012, 08:43 PM	#2
Sasqui Eligible for custom title Join Date: Dec 2005 Location: Manchester, NH Posts: 6,133 (2.23/day) Thanks: 848 Thanked 933 Times in 762 Posts System Specs	Sounds like the drive is bad, not the enclosure. __________________ "It's a dog eat dog world, and I'm wearing milkbone underwear.” ― Norm Heatware

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Oct 15, 2012, 10:19 PM	#4
TRWOV Join Date: Aug 2011 Location: Mexico Posts: 2,137 (3.15/day) Thanks: 813 Thanked 1,144 Times in 591 Posts System Specs	windows key + r > diskmgmt.msc ??? Not sure if it's the same "virtual disk manager" you're referring to. __________________ CRUNCHERS - 1090t - 2x1055t - X4 620 OCTANUX - Conroe865PE - QX6800 - 4GB DDR-400 - HD4670 AGP - Audigy 2 ZS - Physx PPU phenomenal - AM2NF3-VSTA - 965BE - 8GB DDR2-1066 - HD3850 AGP - X-Fi - Physx PPU WIP Green Tea - 939A8X-M - FX60 - 4GB DDR-500 - 7950GT AGP Re-build - CT-6VTA2 - PIII 600E - 384MB PC133 - Voodoo 5500 AGP - SB16 ISA RB scraps - IC7-G - P4 3.4E - 4GB DDR500 - HD2600XT AGP - X-Fi - iRAM WIP

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Oct 18, 2012, 01:39 AM	#6
OnePostWonder Join Date: Dec 2008 Posts: 492 (0.30/day) Thanks: 61 Thanked 90 Times in 71 Posts System Specs	I've seen mentioned about initializing the disk. Is that something that can help me or is that not even relevant here?

Oct 18, 2012, 02:11 AM	#7
Asylum Join Date: Jul 2008 Location: South Carolina Posts: 2,687 (1.49/day) Thanks: 849 Thanked 657 Times in 502 Posts System Specs	Just type Disk Management in search bar on the start icon in windows 7. Then click on the top link and it will take you to Disk Management. From there you should see and be able to format the drive. __________________ My Bad Company 2 team is recruiting. Stop by and check us out. -GuNS- CLAN HEATWARE LINK Rate My Rig

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Oct 18, 2012, 03:15 AM	#9
jgunning Join Date: Jul 2012 Location: Australia Posts: 309 (0.88/day) Thanks: 380 Thanked 81 Times in 58 Posts System Specs	If it shows in bios but doesnt show in windows/linux then it does sound like a dud drive unfortunately man..If it doesnt show up in diskmgmt then i dont really know of any other way.Is there data on there you must get off or is it just that you want to know if the drives dead..?

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Oct 24, 2012, 01:33 AM	#13
techpun Join Date: Oct 2012 Posts: 6 (0.02/day) Thanks: 0 Thanked 1 Time in 1 Post	As a last ditch effort you can try running the Hirens Boot CD and see if any of the hard disk repair tools fix it. If not then RMA or Dump it and get a new one.

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