Getting parts for a HAF 932

Sasqui · Dec 8, 2012, 06:50 PM

Anyone dealt with CM to get parts for a case? I sent an email to them today and wondering what sort of response I'll see. Here's the note:

To: technicalsupport@coolermaster.com

Quote:

Hi, I have an older model of the HAF 932 (Purchased back in late 2008). I have since broken a few parts and wonder if I can purchase replacements, The parts are:

- An expansion slot clip (back of the computer, to hold expansion cards such as a video card, etc, one is broken)
- 3.5" drive bay holder (tab lock broke off)
- The I/O plate on the top front (the internal plastic part in a USB slot broke off)

Also wondering if you have the USB 3.0 front panel for sale (the one that now ships with the new HAF 932)

I'm upgrading the internals and would like to get the broken case parts fixed.

Thanks,

FordGT90Concept · Dec 8, 2012, 07:35 PM

They're likely to direct you to cmstore-usa. I bought a 5.25" -> 3.25" bay for a HAF X case from them and it worked well.

The only thing they list on there from what you requested is a 5.25" USB3.0 bay:
http://www.cmstore-usa.com/haf-932-u...t-oem-package/

That way you can keep all your USB 2.0 ports.

Sasqui · Dec 8, 2012, 08:35 PM

Quote:

Originally Posted by FordGT90Concept

They're likely to direct you to cmstore-usa. I bought a 5.25" -> 3.25" bay for a HAF X case from them and it worked well.

The only thing they list on there from what you requested is a 5.25" USB3.0 bay:
http://www.cmstore-usa.com/haf-932-u...t-oem-package/

That way you can keep all your USB 2.0 ports.

I found the drive bracket, but it's out of stock: http://www.cmstore-usa.com/3-5-hdd-tray-oem-package/

Front I/O Panel: http://www.cmstore-usa.com/haf-932-i...l-oem-package/ (If I buy the USB 3.0 panel, I probably won't bother replacing the I/O panel)

FordGT90Concept · Dec 8, 2012, 09:31 PM

Note that the I/O panel you linked is USB 2.0, not 3.0. Not much sense in getting that. XD

I never tried requesting parts from them that aren't listed on their website. You'd think they'd have them (especially the USB 3.0 HAF 932 I/O panel) because they're still selling them in new cases.

System Name:	"Naked Ivy"
Processor:	i7-3570k Costa (4.7 Ghz 24/7), Now de-lidded and NAKED!
Motherboard:	GA-Z77X-UD5H (rev1.1)
Cooling:	SWTech 320 Rad, Modded 655 Pump, Koolance 345
Memory:	16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card:	Powercolor HD 7870 (Core at 1200, 5% bump in voltage)
Hard Disk:	WD 320 / 500KS / 500KS / 640KS / 640LS / 640LS / 640LS / 1TBFAEX
Optical Drive:	LG DVD+-R
CRT/LCD Model:	24" DELL 2405FPW
Case:	Modded HAF 932
Sound Card:	Onboard + HD HDMI
PSU:	Corsair HX750 (love it)
Software:	Win 7 Ultimate
Benchmarks:	Almost stable @ 4.9 Ghz, working on benchies

Dec 8, 2012, 07:35 PM	#2
FordGT90Concept "I go fast!1!11!1!" Join Date: Oct 2008 Location: IA, USA Posts: 10,564 (6.29/day) Thanks: 1,751 Thanked 2,594 Times in 1,959 Posts System Specs	They're likely to direct you to cmstore-usa. I bought a 5.25" -> 3.25" bay for a HAF X case from them and it worked well. The only thing they list on there from what you requested is a 5.25" USB3.0 bay: http://www.cmstore-usa.com/haf-932-u...t-oem-package/ That way you can keep all your USB 2.0 ports. __________________ Golden Rule of Programming: Never assume. try { SteamDownload(); } catch (Steamception ex) { RageQuit(); }

System Name:	BY-2009
Processor:	Intel Core i7 920 (4 x 2.66 GHz) w/ HT and Turbo on
Motherboard:	DFI LP DK X58
Cooling:	Sythe MUGEN-2 w/ Stock Fan
Memory:	3 x 2 GiB OCZ Gold DDR3-1600 @ DDR-1066
Video Card:	Sapphire Vapor-X HD 5870 1 GiB
Hard Disk:	2 x Seagate Barracuda 250GB 7200.7 RAID0
Optical Drive:	Samsung 16x DVD-ROM, Pioneer 16x DVD+/-RW
CRT/LCD Model:	Samsung Syncmaster T240 24" LCD (1920x1200)
Case:	Coolermaster HAF 932
Sound Card:	Realtek Onboard, HT OMEGA Striker 7.1
PSU:	Enermax Liberty 620w
Software:	Microsoft Windows 7 Ultimate x64
Benchmarks:	Faster than the tortoise; slower than the hare.

System Name:	"Naked Ivy"
Processor:	i7-3570k Costa (4.7 Ghz 24/7), Now de-lidded and NAKED!
Motherboard:	GA-Z77X-UD5H (rev1.1)
Cooling:	SWTech 320 Rad, Modded 655 Pump, Koolance 345
Memory:	16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card:	Powercolor HD 7870 (Core at 1200, 5% bump in voltage)
Hard Disk:	WD 320 / 500KS / 500KS / 640KS / 640LS / 640LS / 640LS / 1TBFAEX
Optical Drive:	LG DVD+-R
CRT/LCD Model:	24" DELL 2405FPW
Case:	Modded HAF 932
Sound Card:	Onboard + HD HDMI
PSU:	Corsair HX750 (love it)
Software:	Win 7 Ultimate
Benchmarks:	Almost stable @ 4.9 Ghz, working on benchies

Dec 8, 2012, 09:31 PM	#4
FordGT90Concept "I go fast!1!11!1!" Join Date: Oct 2008 Location: IA, USA Posts: 10,564 (6.29/day) Thanks: 1,751 Thanked 2,594 Times in 1,959 Posts System Specs	Note that the I/O panel you linked is USB 2.0, not 3.0. Not much sense in getting that. XD I never tried requesting parts from them that aren't listed on their website. You'd think they'd have them (especially the USB 3.0 HAF 932 I/O panel) because they're still selling them in new cases. __________________ Golden Rule of Programming: Never assume. try { SteamDownload(); } catch (Steamception ex) { RageQuit(); }

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