USB 3.0 Problem Asrock 970 Extreme 3

Toilet_pepper · Jan 2, 2013, 12:28 AM

Long time lurker here. I need help. Please...

I've been having a lot of problems making the USB 3.0 slot work on this board. At first, they were working really great but after some time it just stops while in the middle of a transfer. I tried using both USB 2.0 and 3.0 storage device on USB 3.0 ports but both of them disconnects while transferring. I don't think it is a PSU issue as I was not running any other applications while doing the transfer. I tried updating the BIOS to 1.60 and it kinda worked for a while when I was using Windows 7. I changed to Windows 8 and it seems that the problem is back. I tried installing new drivers to see if that would fix it but it seems that the drivers they have on the AsRock site's not working. Its not completing the installation even when ran as admin. Do I need to update the BIOS to 1.80 or can I do something else?

Thanks!

natr0n · Jan 2, 2013, 02:29 AM

Try another usb cable.make sure cable isnt loose too.
windows 8 isn't perfect yet , if was working on 7 should have stayed on there.

Mussels · Jan 2, 2013, 02:52 AM

try the BIOS update, and the newer drivers might start working.

otherwise, they might just be bad. USB 3.0 adoption has been slow due to all these random issues and incompatibilities.

AthlonX2 · Jan 2, 2013, 03:26 AM

I would try looking for a new firmware. Another option is disabling HPET in bios..some say this fixes the issue

toilet pepper · Jan 2, 2013, 04:24 AM

Hmmm. Definitely try them all. I'll check the hpet before doing the bios update.

OneMoar · Jan 2, 2013, 06:04 AM

Quote:

Originally Posted by Mussels

try the BIOS update, and the newer drivers might start working.

otherwise, they might just be bad. USB 3.0 adoption has been slow due to all these random issues and incompatibilities.

hes already on 1.60 witch has all the most recent usb3 firmware image
there is nothing in 1.70 that should have any effect on the issue no sense `risking` a bios update

Mussels · Jan 2, 2013, 10:52 AM

Quote:

Originally Posted by OneMoar

hes already on 1.60 witch has all the most recent usb3 firmware image
there is nothing in 1.70 that should have any effect on the issue no sense `risking` a bios update

more often than not, BIOS release notes do not include whats actually changed.

OneMoar · Jan 2, 2013, 03:33 PM

Quote:

Originally Posted by Mussels

more often than not, BIOS release notes do not include whats actually changed.

but I took the liberty of downloading the bios and checking

AthlonX2 · Jan 2, 2013, 03:40 PM

Quote:

Originally Posted by OneMoar

but I took the liberty of downloading the bios and checking

For some reason I highly doubt this.

OneMoar · Jan 2, 2013, 03:57 PM

Quote:

Originally Posted by AthlonX2

For some reason I highly doubt this.

you underestimate my power

the second block of numbers is the version string

Major_A · Jan 2, 2013, 03:59 PM

Have you tried updating your drivers to the current set on Etron?
http://www.etron.com/manager/uploads/SETUP_0.115.zip

OneMoar · Jan 2, 2013, 04:03 PM

Quote:

Originally Posted by Major_A

Have you tried updating your drivers to the current set on Etron?
http://www.etron.com/manager/uploads/SETUP_0.115.zip

THIS
the modual in the bios just serves to provide legacy(keyboard and mouse ) and Basic communication with the rest of the system
and it hasn't been touched from 1.60

Jan 2, 2013, 12:28 AM	#1
Toilet_pepper Join Date: Feb 2011 Posts: 27 (0.03/day) Thanks: 9 Thanked 3 Times in 2 Posts System Specs	USB 3.0 Problem Asrock 970 Extreme 3 Long time lurker here. I need help. Please... I've been having a lot of problems making the USB 3.0 slot work on this board. At first, they were working really great but after some time it just stops while in the middle of a transfer. I tried using both USB 2.0 and 3.0 storage device on USB 3.0 ports but both of them disconnects while transferring. I don't think it is a PSU issue as I was not running any other applications while doing the transfer. I tried updating the BIOS to 1.60 and it kinda worked for a while when I was using Windows 7. I changed to Windows 8 and it seems that the problem is back. I tried installing new drivers to see if that would fix it but it seems that the drivers they have on the AsRock site's not working. Its not completing the installation even when ran as admin. Do I need to update the BIOS to 1.80 or can I do something else? Thanks!

Processor:	Athlon x4 640 @ 3.4
Motherboard:	AsRock 970 Extreme3
Cooling:	Cooler Master V8
Memory:	Corsair Vengeance 4GB x 2
Video Card:	Sapphire HD7950 Dual X Boost
Case:	Cooler Master Storm Scout
PSU:	FSP Aurum 750 Watts
Software:	Windows 8 64bit

Jan 2, 2013, 02:29 AM	#2
natr0n Join Date: Jan 2012 Location: FL,USA Posts: 1,114 (2.35/day) Thanks: 241 Thanked 572 Times in 293 Posts System Specs	Try another usb cable.make sure cable isnt loose too. windows 8 isn't perfect yet , if was working on 7 should have stayed on there. __________________ My Youtube Channel

Processor:	Phenom II X6 1100T @ 3.5 GHz/NB @ 3.0 GHz
Motherboard:	Asrock 770 Extreme 3
Cooling:	Thermalright Ultra120 eXtreme + Dual Fans
Memory:	Gskill Ripjaws X 8GB (2 x 4GB) DDR3 @1667
Video Card:	MSI 7870 HAWK GHz Edition
Hard Disk:	10101010101010101010101010101010
Optical Drive:	Sony DVDRW
CRT/LCD Model:	Samsung SyncMaster 2343BWX 23"-2048x1152 + Dell E171FPb 17"-1280x1024
Case:	Sunbeam Transformer Silver
Sound Card:	X-Fi Extreme Music + Dual Speakers/Dual Subs
PSU:	Corsair TX650
Software:	Win7Pro64 / WinXP64 + (Services Tuned)

Jan 2, 2013, 02:52 AM	#3
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,544 (10.98/day) Thanks: 3,699 Thanked 8,686 Times in 6,387 Posts System Specs	try the BIOS update, and the newer drivers might start working. otherwise, they might just be bad. USB 3.0 adoption has been slow due to all these random issues and incompatibilities. __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

System Name:	Real Men use Real Cores!
Processor:	Phenom II x6 1090T: 3600Mhz undervolted (NB+HT at 2.6)
Motherboard:	Gigabyte 890FXA-UD5
Cooling:	Thermalright Ultra 120 Extreme (Lapped + ducted)
Memory:	8GB Corsair Dominator DDR3 - 1600Mhz 7-7-7-20 1.65V
Video Card:	AMD Radeon 5870 1GB Crossfire
Hard Disk:	Intel 520 SSD (120GB), 500GB OS + 18TB of storage (mostly external)
Optical Drive:	Samsung Blu Ray drive (SH-B083A)
CRT/LCD Model:	23.6" Samsung 1080P / Samsung 40" HDTV - 1360x768P
Case:	Coolermaster CM 690 II Advanced (non window)
Sound Card:	Auzentech X-Mystique (Logitech Z5500D + sennheiser HD555 + RE2's)
PSU:	Corsair HX 1000W
Software:	Windows 7 Ultimate x64 - kaspersky internet security 2011
Benchmarks:	Laptop: AMD A6 APU 1.4GHz @2.2GHz quad core + APU crossfire. 8GB DDR3, 750GB HDD

Jan 2, 2013, 03:26 AM	#4
AthlonX2 Better Than You Join Date: Sep 2006 Location: Toledo,Ohio Posts: 5,449 (2.25/day) Thanks: 729 Thanked 1,572 Times in 994 Posts System Specs	I would try looking for a new firmware. Another option is disabling HPET in bios..some say this fixes the issue

Jan 2, 2013, 04:24 AM	#5
toilet pepper Join Date: Dec 2012 Posts: 12 (0.08/day) Thanks: 3 Thanked 1 Time in 1 Post System Specs	Hmmm. Definitely try them all. I'll check the hpet before doing the bios update.

Processor:	AMD FX 8320 @4.3Ghz
Motherboard:	AsRock 970 Extreme3
Cooling:	Cooler Master V8
Memory:	Corsair Vengeance 8GB
Video Card:	Sapphire Radeon 7950 Dual-X
Hard Disk:	2TB Seagate Barracuda
Case:	Cooler Master Storm Scout
PSU:	FSP Aurum 750w
Software:	Windows 8 64bit

System Name:	Waiting For Haswel
Processor:	Phenom II @ 4.0Ghz @ 1.480v 2600NB/1.25v
Motherboard:	MSI 990XA-GD55
Cooling:	Mugen RevB
Memory:	8GB DDR3 @ 1600
Video Card:	ATi 6870 @ 940/1100
Hard Disk:	WDBLUE 250GB && WD BLACK 500GB
Optical Drive:	x1 DVD
CRT/LCD Model:	HP w2071d
Case:	NZXT GAMMA
Sound Card:	RealtekHD
PSU:	Antec 520c
Software:	Windows 7 x64

Jan 2, 2013, 03:59 PM	#11
Major_A Join Date: Jun 2009 Location: Houston, TX Posts: 126 (0.09/day) Thanks: 13 Thanked 25 Times in 24 Posts System Specs	Have you tried updating your drivers to the current set on Etron? http://www.etron.com/manager/uploads/SETUP_0.115.zip

System Name:	2600k
Processor:	i7 2600K
Motherboard:	Intel DZ68BC
Cooling:	Asetek 550LC
Memory:	16GB
Video Card:	GTX 570
Hard Disk:	120GB Agility 3/2TB WD Caviar Black x 2/Intel 311 (Cache Drive)
Optical Drive:	LG Blu-Ray ROM
CRT/LCD Model:	Samsung 2253BW (1680x1050)
Case:	Lian Li PC-8FIR (Silver)
Sound Card:	X-Fi Titanium Fata1ity
PSU:	Cooler Master Silent Pro M 1000W
Software:	Win 7 Pro x64 SP1
Benchmarks:	Logitech G500 \| Razer Lycosa Mirror \| Logitech Z-5300

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