NZXT Havik 140 Fan Mounts

theonedub · Nov 30, 2012, 02:40 AM

Looking to pick up a set of the 140mm fan mounts for the Havik 140. I sent an email through the NZXT website requesting how to get them and PMd one of the NZXT representatives here @ TPU, but haven't got a response from either and its been a couple weeks now.

If anyone at NZXT can help me get these fan mounts I would really appreciate it. I'm always buying NZXT products, but this is the first time I have had to contact your support team. The lack of communication so far is not really what I was expecting from you guys.

Thanks for any info.

theonedub · Nov 30, 2012, 07:38 PM

Still no reply.

sneekypeet · Nov 30, 2012, 08:15 PM

I have to assume you snapped the end off of them?
I do recall this issue, and there is a ghetto fix. I remember tying a knot in one end, and stretching the fan clip, it seemed to work for a while. As for why they wont reply to you, I have no idea, but I am off to look and see if I can find other rubber straps somewhere to replace them with.

Maybe run these through the fans, then tie the ends together?
http://www.frozencpu.com/products/52...tml?tl=g47c481

Sinzia · Nov 30, 2012, 08:52 PM

I thought there was an NZXT rep around here on the forums?
Toss them a PM and see what happens.

theonedub · Nov 30, 2012, 09:24 PM

@SP- the mounts are gone gone, not broken, unfortunately. I think I may consider 'zip tie screws.'

@ Sinzia- already PMd one of the reps with no reply.

Customer service so far is very disappointing, thankfully this isn't a mission critical component- couldn't imagine waiting 2+ weeks for an initial response if this were something like a Hale PSU.

KieX · Nov 30, 2012, 09:37 PM

Will take a look around this side of the pond see if I can come up with anything. Zip ties are not pretty but they definitely work.

Radical_Edward · Nov 30, 2012, 10:03 PM

Have you been PM'ing XNine? He's the rep that's helped me with things as minor as a bad case fan. Normally get a reply in less than 12 hours.

Although, with the holidays and all, they might be a bit busy right now.

XNine · Dec 3, 2012, 02:29 AM

Hello. I haven't received a PM. I'll go ahead and PM you.

theonedub · Jan 12, 2013, 05:52 AM

Update: Still no mounts.

NZXT decided they would send me new mounts at no cost, which was great but then I was informed they were OOS but shipping soon. 3 weeks later, no news.

I figure CES '13 is taking up a lot of their time, but with their reps posting on other forums I figure they would at least answer my messages with some update rather than ignore them.

Nov 30, 2012, 02:40 AM	#1
theonedub habe fidem Join Date: Apr 2009 Location: Northern CA Posts: 6,607 (4.45/day) Thanks: 2,273 Thanked 3,190 Times in 1,925 Posts System Specs	NZXT Havik 140 Fan Mounts Looking to pick up a set of the 140mm fan mounts for the Havik 140. I sent an email through the NZXT website requesting how to get them and PMd one of the NZXT representatives here @ TPU, but haven't got a response from either and its been a couple weeks now. If anyone at NZXT can help me get these fan mounts I would really appreciate it. I'm always buying NZXT products, but this is the first time I have had to contact your support team. The lack of communication so far is not really what I was expecting from you guys. Thanks for any info. __________________ My Heatware Feedback 129+ Pristine

System Name:	WCG0
Processor:	i7 3770k @ 4.2ghz 1.080v
Motherboard:	Asrock Z77E-ITX
Cooling:	Corsair H100 w/ SP120s
Memory:	16GB Corsair Vengeance DDR3 1600
Video Card:	MSI GTX 580 TFIII LIGHTNING (875c@1.006v)
Hard Disk:	256gb Corsair Performance Pro, 2TB Caviar Green, 2TB Samsung F4
CRT/LCD Model:	DELL Ultrasharp U2713HM 27"
Case:	BitFenix Prodigy White
PSU:	Antec TruePower New Blue 750w
Software:	Windows 7 Pro x64
Benchmarks:	WCG & F@H

Nov 30, 2012, 07:38 PM	#2
theonedub habe fidem Join Date: Apr 2009 Location: Northern CA Posts: 6,607 (4.45/day) Thanks: 2,273 Thanked 3,190 Times in 1,925 Posts System Specs	Still no reply. __________________ My Heatware Feedback 129+ Pristine

System Name:	WCG0
Processor:	i7 3770k @ 4.2ghz 1.080v
Motherboard:	Asrock Z77E-ITX
Cooling:	Corsair H100 w/ SP120s
Memory:	16GB Corsair Vengeance DDR3 1600
Video Card:	MSI GTX 580 TFIII LIGHTNING (875c@1.006v)
Hard Disk:	256gb Corsair Performance Pro, 2TB Caviar Green, 2TB Samsung F4
CRT/LCD Model:	DELL Ultrasharp U2713HM 27"
Case:	BitFenix Prodigy White
PSU:	Antec TruePower New Blue 750w
Software:	Windows 7 Pro x64
Benchmarks:	WCG & F@H

Nov 30, 2012, 08:15 PM	#3
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,004 (7.31/day) Thanks: 3,035 Thanked 5,487 Times in 3,950 Posts System Specs	I have to assume you snapped the end off of them? I do recall this issue, and there is a ghetto fix. I remember tying a knot in one end, and stretching the fan clip, it seemed to work for a while. As for why they wont reply to you, I have no idea, but I am off to look and see if I can find other rubber straps somewhere to replace them with. Maybe run these through the fans, then tie the ends together? http://www.frozencpu.com/products/52...tml?tl=g47c481 __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

System Name:	His
Processor:	Intel i7 3770K Cooled with Swiftech Apogee Drive II
Motherboard:	Asus Maximus V Extreme
Cooling:	Swiftech MCR-320 Cooled With Corsair SP120 Fans
Memory:	4X4GB Corsair Dominator Platinum 2666 C11
Video Card:	Asus GTX680 Direct Cu II TOP
Hard Disk:	Corsair Force GT 180GB / Samsung Spinpoint F1 1TB
Optical Drive:	- - - - - - -
CRT/LCD Model:	Samsung 40" 120hz LCD
Case:	SilverStone Temjin TJ11
Sound Card:	Realtek on board > Sony receiver > Cerwin Vega's
PSU:	Corsair AX1200
Software:	Windows 7 Ultimate 64

Nov 30, 2012, 08:52 PM	#4
Sinzia Join Date: Oct 2010 Posts: 703 (0.73/day) Thanks: 88 Thanked 184 Times in 135 Posts System Specs	I thought there was an NZXT rep around here on the forums? Toss them a PM and see what happens. __________________

System Name:	FragBox
Processor:	Intel Core i7 2600K @ 5.0GHz/1.45 volts
Motherboard:	Asus P8Z68 Deluxe
Cooling:	Custom CPU loop
Memory:	Kingston 12GB DDR3 1600
Video Card:	Galaxy GTX 680/Zotac GTX 680 in SLi/EVGA GTX 650Ti
Hard Disk:	2 Vertex 3 120's, raid 0, 2 Seagate Momentus XT 500GB's in raid 0, 1 Hitatchi 2TB for backup
Optical Drive:	Samsung BDROM
CRT/LCD Model:	3 Acer S232HLX2 in nvidia surround
Case:	Xiggy Elysium
PSU:	Corsair AX1200
Software:	Win 7 x64 Pro

Nov 30, 2012, 09:24 PM	#5
theonedub habe fidem Join Date: Apr 2009 Location: Northern CA Posts: 6,607 (4.45/day) Thanks: 2,273 Thanked 3,190 Times in 1,925 Posts System Specs	@SP- the mounts are gone gone, not broken, unfortunately. I think I may consider 'zip tie screws.' @ Sinzia- already PMd one of the reps with no reply. Customer service so far is very disappointing, thankfully this isn't a mission critical component- couldn't imagine waiting 2+ weeks for an initial response if this were something like a Hale PSU. __________________ My Heatware Feedback 129+ Pristine

Nov 30, 2012, 09:37 PM	#6
KieX Join Date: Dec 2009 Location: A Coruña, Spain Posts: 2,050 (1.64/day) Thanks: 6,950 Thanked 2,643 Times in 1,136 Posts System Specs	Will take a look around this side of the pond see if I can come up with anything. Zip ties are not pretty but they definitely work. __________________

System Name:	Slick
Processor:	Intel i5 2467M
Motherboard:	Samsung Series 5 Ultrabook
Memory:	8GB Corsair Value
Hard Disk:	Crucial M4 7mm 256GB
CRT/LCD Model:	13"
Software:	Windows 8 Pro x64

Nov 30, 2012, 10:03 PM	#7
Radical_Edward Join Date: Jan 2010 Location: Oregon, USA Posts: 3,139 (2.58/day) Thanks: 2,559 Thanked 1,964 Times in 1,073 Posts System Specs	Have you been PM'ing XNine? He's the rep that's helped me with things as minor as a bad case fan. Normally get a reply in less than 12 hours. Although, with the holidays and all, they might be a bit busy right now. __________________ My heatware My FS thread Solaris Utility DVD TacticalHandleGaming

System Name:	GLaDOS
Processor:	AMD Phenom II X6 1055T 2.8 ghz
Motherboard:	MSI 990FXA-GD65
Cooling:	Corsair H50
Memory:	Corsair DDR3 1333Mhz (2 x 4GB)
Video Card:	MSI R7970
Hard Disk:	2 WD Blue 500GBs, 1 WD 1TB
Optical Drive:	MSI 24X DVD-RW SATA DH-24AS
CRT/LCD Model:	2 Acer S231HL 23" LED backlit LCD's on a Dual LCD stand
Case:	Corsair 600T White edition
Sound Card:	Onboard
PSU:	Corsair 850HX 850W
Software:	Microsoft Windows 7 Ultimate 64-bit

Dec 3, 2012, 02:29 AM	#8
XNine NZXT Rep Join Date: Mar 2012 Posts: 219 (0.50/day) Thanks: 65 Thanked 161 Times in 88 Posts System Specs	Hello. I haven't received a PM. I'll go ahead and PM you.

System Name:	Project Eleven
Processor:	Intel LGA 2011 3820 CPU
Motherboard:	Asrock X79 Extreme 6/GB
Cooling:	XPSC Raystorm, Aquaero 5, 360 Rad, 120 Rad
Memory:	16GB Samsung Dual Channel RAM
Video Card:	Radeon 7870 (as soon as released)
Hard Disk:	128GB Crucial M4 SSD, 3x Western Digital 500GB HDD
Optical Drive:	Samsung Bluray Burner
CRT/LCD Model:	2x Acer 23.5 LCD
Case:	NZXT Switch 810
Sound Card:	Creative Game Blaster
PSU:	Corsair HX850 sleeved with MDPC-X
Software:	Windows 7 Ultimate x64

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Jan 12, 2013, 05:52 AM	#9
theonedub habe fidem Join Date: Apr 2009 Location: Northern CA Posts: 6,607 (4.45/day) Thanks: 2,273 Thanked 3,190 Times in 1,925 Posts System Specs	Update: Still no mounts. NZXT decided they would send me new mounts at no cost, which was great but then I was informed they were OOS but shipping soon. 3 weeks later, no news. I figure CES '13 is taking up a lot of their time, but with their reps posting on other forums I figure they would at least answer my messages with some update rather than ignore them. __________________ My Heatware Feedback 129+ Pristine

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
NZXT Announces FZ-120 and FZ-140 Fans!	Retell	NZXT	22	May 13, 2012 07:18 PM
Havik 140 with Vengeance RAM?	Anusha	Overclocking & Cooling	7	Jan 1, 2012 02:25 PM
NZXT HAVIK Best Cooler???	douglatins	Overclocking & Cooling	25	Jun 2, 2011 03:49 AM
Noctua Introduces NF-P14 140 mm Premium Fan	btarunr	News	17	Oct 29, 2009 07:14 AM
[WTB][US] 4x Xigmatek Anti-Vibration Rubber Fan Mounts	DanishDevil	Buy/Sell/Trade/Giveaway Forum	8	May 6, 2009 09:11 PM