Vodafone refunds users for overcharged text messages

zekrahminator · Dec 2, 2006, 12:59 PM

Thanks to a SMS Text News story, Vodafone has discovered that it was overcharging it's pay-as-you-go customers. Vodafone's text messaging system works by charging £1.50 for the service, and then 12p a text message. A recent glitch in the server was causing pay-as-you-go customers to pay an extra 12p. Vodafone has discovered this flaw, fixed it, and is in the middle of refunding it's customers. Vodafone estimates it will be done in about a week.

Source: The Inquirer

Canuto · Dec 2, 2006, 01:06 PM

They better do it or else...

jocksteeluk · Dec 2, 2006, 02:37 PM

meh, Vodafone is in a general sence the most exspensive mobile phone company in the UK, i pay 10p for text messages and always have

Jimmy 2004 · Dec 2, 2006, 02:48 PM

£19 a month on O2 for 75 minutes and 300 texts, 12p a text would cost me about that for just 160 texts at 12 each, so even a cheap contract is much better value. Plus I got a free phone.

Dec 2, 2006, 12:59 PM	#1
zekrahminator McLovin Join Date: Jan 2006 Location: My house. Posts: 6,280 (2.35/day) Thanks: 105 Thanked 340 Times in 246 Posts System Specs	Vodafone refunds users for overcharged text messages Thanks to a SMS Text News story, Vodafone has discovered that it was overcharging it's pay-as-you-go customers. Vodafone's text messaging system works by charging £1.50 for the service, and then 12p a text message. A recent glitch in the server was causing pay-as-you-go customers to pay an extra 12p. Vodafone has discovered this flaw, fixed it, and is in the middle of refunding it's customers. Vodafone estimates it will be done in about a week. Source: The Inquirer

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Dec 2, 2006, 01:06 PM	#2
Canuto Join Date: Jul 2006 Location: Portugal Posts: 798 (0.32/day) Thanks: 12 Thanked 4 Times in 3 Posts System Specs	They better do it or else... __________________ [img disabled]http://www.lotechdesigns.com/host/images/5144canutosig.jpg[/IMG]

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Dec 2, 2006, 02:37 PM	#3
jocksteeluk Join Date: Jan 2006 Location: The 13th room on the 13th floor of the 13th building. Posts: 1,427 (0.53/day) Thanks: 22 Thanked 48 Times in 39 Posts System Specs	meh, Vodafone is in a general sence the most exspensive mobile phone company in the UK, i pay 10p for text messages and always have __________________ XXXI III MCMLXXXII

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Dec 2, 2006, 02:48 PM	#4
Jimmy 2004 Eligible for custom title Join Date: Jan 2005 Location: England Posts: 5,047 (1.65/day) Thanks: 134 Thanked 276 Times in 185 Posts System Specs	£19 a month on O2 for 75 minutes and 300 texts, 12p a text would cost me about that for just 160 texts at 12 each, so even a cheap contract is much better value. Plus I got a free phone.

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