monitor goes blank

Juntao · Sep 1, 2007, 05:02 AM

hey, i have a samsung 22"ws and an 850xt. 1 gig of ram and an old xp3200. Every time I watch a movie in powerdvd or media player i can get some of the way through it and then the monitor goes blank and it acts like the cable is not even hooked up. After that I have to reset. Atitool temps are fine throughout on vid card and mobo temps are good as well. I was just wondering if anyone may have a suggestion at to what it may be. Thanks.

JacKz5o · Sep 1, 2007, 05:23 AM

Hmm that sounds strange. Do you hear any sounds or anything while the screen is blank?

pbmaster · Sep 1, 2007, 05:25 AM

Do you have the monitor set to go off after a certain amount of time, like power saving or something?

Juntao · Sep 1, 2007, 05:30 AM

No my monitor is set to stay on all the time in power settings and there is no noise when it dies it just gets right to the blank and black screen and then if you wait a minute the screen gets to the check cable connection like there is no monitor at all.

pbmaster · Sep 1, 2007, 05:34 AM

This may be way off, but does your video card have any kind of power save option? If it does at all, I would look in the Catalyst Control Center.

Juntao · Sep 1, 2007, 05:43 AM

nothing down the route of the power save option but thanks anyway

pbmaster · Sep 1, 2007, 05:44 AM

Sorry I couldn't help man

DrunkenMafia · Sep 1, 2007, 06:48 AM

make sure in your display properties you don't have it set to switch the monitor off after a certain time etc.....

A good way to check this is watch a movie and just move the mouse every 5 minutes or so to let the pc know you are still there.... It may stop it from shuttin down...

See if that helps.

Does it shut off at the same time everytime???

Live OR Die · Sep 1, 2007, 07:25 AM

are you running vista or xp looks like a driver problem im guessing your watching them full screen

AsRock · Sep 1, 2007, 10:11 AM

Maybe a monitor refresh\res problem?.. BUT it would do this as soon as you started a movie though.
Don't think a Codac problem would course that but still

Juntao · Sep 2, 2007, 04:04 AM

i am running xp pro totally up to date. And it happens when watching a movie in any size box, doesn't have to be fullscreen. Monitor is set to 60khz of course. Nothing set to turn off monitor anywhere. It will run for days when I am not trying to watch a movie.

LonGun · Sep 2, 2007, 04:09 AM

Try different DVD player software like Windows Media or VLC player.

Juntao · Sep 2, 2007, 04:12 AM

It does it with media player, the bs player, nero showtime, any i have tried.

LonGun · Sep 2, 2007, 04:15 AM

your video card has two DMI connectors. Connect your monitor to the second one and try again.

LonGun · Sep 2, 2007, 04:30 AM

damn I replied on the wrong thread.. sorry

Juntao · Sep 2, 2007, 04:52 AM

ah saw your wrong post nevermind

LonGun · Sep 2, 2007, 04:55 AM

Quote:

Originally Posted by LonGun

your video card has two DMI connectors. Connect your monitor to the second one and try again.

That's still for you, bro?

have you tried it?

Juntao · Sep 2, 2007, 05:03 AM

have one dvi and one vga no dmi

LonGun · Sep 2, 2007, 05:16 AM

sorry I got your card mix up with the other one's thread.. but anyway, so if you're having problem with the analog one, try using the digital one (only if your monitor also supports it and say you have the digital cable). Has this same problem happened to you before? if it never did but now does, try to remove and reinstall back the older ATI driver (maybe ATI ver. 6.5 or lower), and see if it helps.

LonGun · Sep 2, 2007, 05:20 AM

This only happens when you watch a movie? what about when you play a game? this smells like a software problem.. so again, remove and reinstall the ATI graphic driver to another previous version might help.

Juntao · Sep 3, 2007, 03:28 AM

yea i can play a game for a long time without it doing anything.

Mussels · Sep 3, 2007, 03:40 AM

those monitors have a known bug for those made in china, turning brightness down, or making custom timings can reduce it. ATI drivers have options to 'reduce frequency for high resolution DVI devices' or something to that wording - it fixes the bug. its in the CCC somewhere, under the monitor controls page.

Juntao · Sep 3, 2007, 04:24 AM

Mussels yea both it and the other alternate dvi operational mode were checked already.

DRDNA · Sep 3, 2007, 05:45 AM

try swapping out monitors and see what happens.

Mussels · Sep 3, 2007, 06:02 AM

Quote:

Originally Posted by Juntao

Mussels yea both it and the other alternate dvi operational mode were checked already.

ok, it wasnt mentioned in this thread.

The other option is to try and lower the brightness/contrast, that was a workaround too.

if that doesnt work, return it.

Sep 1, 2007, 05:02 AM	#1
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	monitor goes blank hey, i have a samsung 22"ws and an 850xt. 1 gig of ram and an old xp3200. Every time I watch a movie in powerdvd or media player i can get some of the way through it and then the monitor goes blank and it acts like the cable is not even hooked up. After that I have to reset. Atitool temps are fine throughout on vid card and mobo temps are good as well. I was just wondering if anyone may have a suggestion at to what it may be. Thanks.

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Sep 1, 2007, 05:25 AM	#3
pbmaster Join Date: Aug 2006 Location: Savannah, GA Posts: 1,985 (0.80/day) Thanks: 131 Thanked 295 Times in 275 Posts System Specs	Do you have the monitor set to go off after a certain amount of time, like power saving or something? __________________ “pbmaster your tongue in your mouth speaks the truth” -von kain

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Sep 1, 2007, 05:23 AM	#2
JacKz5o Join Date: Jan 2007 Location: New Jersey Posts: 456 (0.20/day) Thanks: 49 Thanked 100 Times in 38 Posts System Specs	Hmm that sounds strange. Do you hear any sounds or anything while the screen is blank?

Sep 1, 2007, 05:30 AM	#4
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	about:blank No my monitor is set to stay on all the time in power settings and there is no noise when it dies it just gets right to the blank and black screen and then if you wait a minute the screen gets to the check cable connection like there is no monitor at all.

Sep 1, 2007, 05:34 AM	#5
pbmaster Join Date: Aug 2006 Location: Savannah, GA Posts: 1,985 (0.80/day) Thanks: 131 Thanked 295 Times in 275 Posts System Specs	This may be way off, but does your video card have any kind of power save option? If it does at all, I would look in the Catalyst Control Center. __________________ “pbmaster your tongue in your mouth speaks the truth” -von kain

Sep 1, 2007, 05:43 AM	#6
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	nothing down the route of the power save option but thanks anyway

Sep 1, 2007, 05:44 AM	#7
pbmaster Join Date: Aug 2006 Location: Savannah, GA Posts: 1,985 (0.80/day) Thanks: 131 Thanked 295 Times in 275 Posts System Specs	Sorry I couldn't help man __________________ “pbmaster your tongue in your mouth speaks the truth” -von kain

Sep 1, 2007, 06:48 AM	#8
DrunkenMafia Join Date: Jan 2007 Location: Cairns QLD, Aussie Posts: 1,868 (0.81/day) Thanks: 230 Thanked 239 Times in 215 Posts System Specs	make sure in your display properties you don't have it set to switch the monitor off after a certain time etc..... A good way to check this is watch a movie and just move the mouse every 5 minutes or so to let the pc know you are still there.... It may stop it from shuttin down... See if that helps. Does it shut off at the same time everytime??? __________________

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Sep 1, 2007, 07:25 AM	#9
Live OR Die Join Date: May 2007 Location: Perth-Westen Australia Posts: 3,383 (1.54/day) Thanks: 436 Thanked 315 Times in 256 Posts System Specs	are you running vista or xp looks like a driver problem im guessing your watching them full screen

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Sep 1, 2007, 10:11 AM	#10
AsRock TPU addict Join Date: Jun 2007 Location: US\ Uk Born Posts: 8,787 (4.07/day) Thanks: 1,670 Thanked 1,345 Times in 1,167 Posts System Specs	Maybe a monitor refresh\res problem?.. BUT it would do this as soon as you started a movie though. Don't think a Codac problem would course that but still

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Sep 2, 2007, 04:04 AM	#11
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	about:blank i am running xp pro totally up to date. And it happens when watching a movie in any size box, doesn't have to be fullscreen. Monitor is set to 60khz of course. Nothing set to turn off monitor anywhere. It will run for days when I am not trying to watch a movie.

Sep 2, 2007, 04:09 AM	#12
LonGun Join Date: Nov 2006 Location: U.S. - San Diego, CA Posts: 316 (0.13/day) Thanks: 19 Thanked 12 Times in 12 Posts System Specs	Try different DVD player software like Windows Media or VLC player. __________________ TPU.GPU-Z Record

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Sep 2, 2007, 04:12 AM	#13
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	about:blank It does it with media player, the bs player, nero showtime, any i have tried.

Sep 2, 2007, 04:15 AM	#14
LonGun Join Date: Nov 2006 Location: U.S. - San Diego, CA Posts: 316 (0.13/day) Thanks: 19 Thanked 12 Times in 12 Posts System Specs	your video card has two DMI connectors. Connect your monitor to the second one and try again. __________________ TPU.GPU-Z Record

Sep 2, 2007, 04:30 AM	#15
LonGun Join Date: Nov 2006 Location: U.S. - San Diego, CA Posts: 316 (0.13/day) Thanks: 19 Thanked 12 Times in 12 Posts System Specs	damn I replied on the wrong thread.. sorry __________________ TPU.GPU-Z Record

Sep 2, 2007, 04:52 AM	#16
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	about:blank ah saw your wrong post nevermind Last edited by Juntao; Sep 2, 2007 at 04:53 AM. Reason: reanswer

Sep 2, 2007, 05:03 AM	#18
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	about:blank have one dvi and one vga no dmi

Sep 2, 2007, 05:16 AM	#19
LonGun Join Date: Nov 2006 Location: U.S. - San Diego, CA Posts: 316 (0.13/day) Thanks: 19 Thanked 12 Times in 12 Posts System Specs	sorry I got your card mix up with the other one's thread.. but anyway, so if you're having problem with the analog one, try using the digital one (only if your monitor also supports it and say you have the digital cable). Has this same problem happened to you before? if it never did but now does, try to remove and reinstall back the older ATI driver (maybe ATI ver. 6.5 or lower), and see if it helps. __________________ TPU.GPU-Z Record

Sep 2, 2007, 05:20 AM	#20
LonGun Join Date: Nov 2006 Location: U.S. - San Diego, CA Posts: 316 (0.13/day) Thanks: 19 Thanked 12 Times in 12 Posts System Specs	This only happens when you watch a movie? what about when you play a game? this smells like a software problem.. so again, remove and reinstall the ATI graphic driver to another previous version might help. __________________ TPU.GPU-Z Record

Sep 3, 2007, 03:28 AM	#21
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	about:blank yea i can play a game for a long time without it doing anything.

Sep 3, 2007, 03:40 AM	#22
Mussels Doctor Moderator Join Date: Oct 2004 Location: Bendigo, Australia (NOT THE USA) Posts: 34,550 (10.97/day) Thanks: 3,699 Thanked 8,688 Times in 6,389 Posts System Specs	those monitors have a known bug for those made in china, turning brightness down, or making custom timings can reduce it. ATI drivers have options to 'reduce frequency for high resolution DVI devices' or something to that wording - it fixes the bug. its in the CCC somewhere, under the monitor controls page. __________________ Edumacational thread about PC Audio My external HDD's.5x samsung 1TB + 2x Seagate 1.5TB = 8 TB external storage 32 Bit OS vs 64 bit OS information How to get hardware accelerated H264 playback (DXVA) Netbook Owners United!

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Sep 3, 2007, 04:24 AM	#23
Juntao Join Date: Oct 2006 Posts: 30 (0.01/day) Thanks: 0 Thanked 0 Times in 0 Posts System Specs	about:blank Mussels yea both it and the other alternate dvi operational mode were checked already.

Sep 3, 2007, 05:45 AM	#24
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