Diamond Multimedia

freaksavior · Jun 2, 2008, 10:54 PM

Stay away, i warn each of you people.

i have been dealing with the Diamond MM tech support for almost 3 months now (march 18th - june 2nd) and now i am almost 100% sure they have lost my gfx card.

it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now. he tells me my card was shipped and arrived on may 14th. how does the card arrive at my door when i shipped it may 27th? does ups have a magical time traveling brown truck?

anway i would advise all people here on tpu (and tell your friends) not to get a diamond card. spend more and get a Sapphire or HIS

dark2099 · Jun 2, 2008, 11:28 PM

Thanks for the heads up. Won't be purchasing a new card till the 4xx0 series is out, and I have the money, but I will try out either Sapphire or HIS, or maybe both.

CrackerJack · Jun 2, 2008, 11:31 PM

Sapphire

Just the cards, the motherboards suck

WarEagleAU · Jun 2, 2008, 11:33 PM

I dont know, They are supposed to have a killer ass 790FX board coming out. HIS makes some awesome cards though. I may trade this bad boy in for the 4870 (or sell it)

CrackerJack · Jun 2, 2008, 11:36 PM

Quote:

Originally Posted by WarEagleAU

I dont know, They are supposed to have a killer ass 790FX board coming out. HIS makes some awesome cards though. I may trade this bad boy in for the 4870 (or sell it)

Sapphire coming out with 790fx

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e

freaksavior · Jun 3, 2008, 02:41 AM

well they found it, but i still do not like this.

merkk · Jun 3, 2008, 03:33 AM

Hi all
That pure crossfireX 790FX is a copy of DFI LandParty UT 790FX M2R mother board.
Looking at the sapphire mother board i say DFI made that board for them .

intel igent · Jun 3, 2008, 04:02 PM

i think RMA kharma got ya'

suraswami · Jun 3, 2008, 04:45 PM

Quote:

Originally Posted by intel igent

i think RMA kharma got ya'

+1.

You already crossed their limit. Now they are at loss.

suraswami · Jun 3, 2008, 04:45 PM

Quote:

Originally Posted by CrackerJack

Sapphire coming out with 790fx

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e

Black PCB looks cool with those heatsinks and heatpipe. I like the way PCI slots are placed. Its usable even when doing 2 slot 2 video card cf config.

DanTheBanjoman · Jun 3, 2008, 05:00 PM

Quote:

Originally Posted by freaksavior

it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now.

Attention companies, stay away from freaksavior!

Seriously, you broke several cards which they replaced. Now there is a single incident and you tell others not to buy from them? Seriously, you're a lot worse than they are. A single mistake on their part as far as I can tell, and three on yours.

TonyStark · Jun 3, 2008, 05:42 PM

Quote:

Originally Posted by freaksavior

Stay away, i warn each of you people.

i have been dealing with the Diamond MM tech support for almost 3 months now (march 18th - june 2nd) and now i am almost 100% sure they have lost my gfx card.

it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now. he tells me my card was shipped and arrived on may 14th. how does the card arrive at my door when i shipped it may 27th? does ups have a magical time traveling brown truck?

anway i would advise all people here on tpu (and tell your friends) not to get a diamond card. spend more and get a Sapphire or HIS

Serves you right.

Quote:

Originally Posted by intel igent

i think RMA kharma got ya'

Word

freaksavior · Jun 3, 2008, 06:47 PM

eh, im not going to argue. i just dont feel like it.

all i can say is i did not screw up the last one. i did no such thing as modding it or anything. put it in, it failed.

pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)

intel igent · Jun 3, 2008, 06:49 PM

Quote:

Originally Posted by freaksavior

i havent screwed up two of them! i did nothing.

sometimes you/we get lucky.

looks like you've used it up.........

i'm shure there was/is a simple missunderstanding and a polite conversation will prolly remedy all problems

g/l

erocker · Jun 3, 2008, 06:51 PM

Just keep calling/writing them untill it's solved.

DanTheBanjoman · Jun 3, 2008, 07:07 PM

Quote:

Originally Posted by freaksavior

eh, im not going to argue. i just dont feel like it.

all i can say is i did not screw up the last one. i did no such thing as modding it or anything. put it in, it failed.

pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)

You do wish to flame a company for your own mistakes yet won't argue? Then what is the point of this thread?

intel igent · Jun 3, 2008, 07:09 PM

Quote:

Originally Posted by freaksavior

pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)

according to this chart you're even

cdawall · Jun 3, 2008, 07:11 PM

Quote:

Originally Posted by CrackerJack

Sapphire coming out with 790fx

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e

i think i will stick to my K9A2 that thing is ugly and chipset cooling doesn't impress me at all

niko084 · Jun 3, 2008, 07:16 PM

Quote:

Originally Posted by DanTheBanjoman

You do wish to flame a company for your own mistakes yet won't argue? Then what is the point of this thread?

I think its a load of crap they "lost" the card and can't track their own work...
That doesn't sound like something anyone would want to deal with.

As far as the burning the cards, the bios and pencil mods don't they void the warranty technically?

Okay, call it karma, but its still pretty bad they are obviously unorganized.
But then again, deal with a single company enough times something is bound to go bad sooner or later.

cdawall · Jun 3, 2008, 07:18 PM

flashing the BIOS does not void most companies warranties ie MSI even has a program to help you update yours but using a modified bios does

DanTheBanjoman · Jun 3, 2008, 07:27 PM

Quote:

Originally Posted by niko084

I think its a load of crap they "lost" the card and can't track their own work...
That doesn't sound like something anyone would want to deal with.

I recommend living alone in the jungle then. Everyone and any company will make mistakes. You can't get around that. Besides, they found it back. So some retard might just have placed it at some wrong spot. They made up for their mistake, can't say freaksavior did. So who should flame whom?

niko084 · Jun 3, 2008, 07:41 PM

Quote:

Originally Posted by DanTheBanjoman

I recommend living alone in the jungle then. Everyone and any company will make mistakes. You can't get around that. Besides, they found it back. So some retard might just have placed it at some wrong spot. They made up for their mistake, can't say freaksavior did. So who should flame whom?

Well like I said after that also--

Quote:

But then again, deal with a single company enough times something is bound to go bad sooner or later.

Things go wrong, I can understand this perfectly well.

Jun 2, 2008, 10:54 PM	#1
freaksavior To infinity ... and beyond! Join Date: Dec 2006 Location: H-Town Texas Posts: 6,790 (2.85/day) Thanks: 1,032 Thanked 860 Times in 585 Posts System Specs	Diamond Multimedia Stay away, i warn each of you people. i have been dealing with the Diamond MM tech support for almost 3 months now (march 18th - june 2nd) and now i am almost 100% sure they have lost my gfx card. it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now. he tells me my card was shipped and arrived on may 14th. how does the card arrive at my door when i shipped it may 27th? does ups have a magical time traveling brown truck? anway i would advise all people here on tpu (and tell your friends) not to get a diamond card. spend more and get a Sapphire or HIS __________________ Heat My HTPC Guide freak's F/S thread Fill Out you sp here.

System Name:	0 Kelvin 5.0 / Server
Processor:	i7 930 \|\| Q6600
Motherboard:	EVGA Micro X58\|\| Asus Rampage Formula x48
Cooling:	Mugen2 \|\| Rocketfish
Memory:	6Gb Crucial Value 1800mhz\|\| 4gb Patriot SLI
Video Card:	2x Asus 5850CU 800/1200 \|\| ATI 6450
Hard Disk:	Intel 320 80gb SSD + 72.11 750Gb \|\| 3 x 2tb Sea + 2 x 500gb WD B
Optical Drive:	Samsung SH-S203N \|\| None
CRT/LCD Model:	2x Samsung 245BW \|\| Samsung 40" 650A
Case:	NZXT Rogue \|\| CM690
Sound Card:	Onboard \|\| ATI 6450
PSU:	8Silverstone DA800 \|\| Kingwin 1000w
Software:	7U x64 \|\| Windows 7
Benchmarks:	http://i99.photobucket.com/albums/l294/freaksavior/Overclocking-1.png

Jun 2, 2008, 11:28 PM	#2
dark2099 Join Date: Feb 2008 Location: where everyone wants to be Posts: 4,170 (2.14/day) Thanks: 474 Thanked 762 Times in 632 Posts System Specs	Thanks for the heads up. Won't be purchasing a new card till the 4xx0 series is out, and I have the money, but I will try out either Sapphire or HIS, or maybe both. __________________ Heatware Check out Gomez Peer on how to make your PC work for you. Referred by dark2099 please! Mini Rig: Biostar TP67XE / i5 2500k / Corsair H55 / 2x4GB PNY / XFX 7770 / Corsair CX500M / Win 8 64 bit / Thermaltake V9 Blackwidow

System Name:	Everchanging
Processor:	Core i7 3770k
Motherboard:	ASUS Sabertooth z77
Cooling:	Corsair H100 with 2x Corsair SP120 High Pressure
Memory:	2x4GB G.Skill Trident X 2400MHz 9-11-11-31
Video Card:	HIS IceQ Turbo 7950
Hard Disk:	Lots
Optical Drive:	LG BluRay Burner
CRT/LCD Model:	Samsung T260HD + Acer H233H
Case:	Corsair 800D
Sound Card:	Creative Sound Blaster Z
PSU:	Enermax Revolution 85+ 1050w
Software:	Windows 8 x64

System Name:	Mine \| Daughter \| Wife
Processor:	FX-8120 4.2GHz \| Phenom II 955 BE \| E450
Motherboard:	GIGABYTE GA-990FXA-UD3 \| GIGABYTE GA-MA790X-DS4 \| Laptop
Cooling:	H80 COUGAR CF-V12HP (x2)\| OEM \| Latop
Memory:	G.SKILL Ripjaws 8GB DDR3 1600 \| ADATA 2Gb DDR2 800 \| G.SKILL 6gb DDR3 1333
Video Card:	ASUS GTX 660 Ti \| HD 6870 \| HD6320
Hard Disk:	Corsair Force Series GT 120GB (OS) + WD 320GB + WD 1TB \| 500GB \| 320GB
Optical Drive:	Lite-On\| LG \| Built-In
CRT/LCD Model:	ASUS 24" VW246H \| HP 19" f1905 \| 15.6"
Case:	CM Storm \| Cooler Master \| A53U-EH2
Sound Card:	Onboard \| Onboard \| Onboard
PSU:	Corsair TX750\| Corsair CX600 \| Laptop
Software:	7 Home 64-Bit \| 7 Home 64-Bit \| 7 Home 64-Bit

Jun 2, 2008, 11:31 PM	#3
CrackerJack Join Date: Dec 2007 Location: East TN Posts: 2,392 (1.19/day) Thanks: 408 Thanked 439 Times in 342 Posts System Specs	Sapphire Just the cards, the motherboards suck

Jun 2, 2008, 11:33 PM	#4
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.94/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	I dont know, They are supposed to have a killer ass 790FX board coming out. HIS makes some awesome cards though. I may trade this bad boy in for the 4870 (or sell it) __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

System Name:	Boddha Getta
Processor:	AMD FX 6100 @ 4.432Ghz @1.401V
Motherboard:	ASUS M5A99X EVO AMD 990X AMD SB950
Cooling:	Custom Water. EK 240MM Kit, Supreme HSF - Runs 35C
Memory:	2 x 4GB Corsair Vengeance White LP @ 1.35V
Video Card:	XFX Radeon HD 6870 900/1050 (no OC yet)
Hard Disk:	WD Caviar Black 1.0TB, WD Caviar Green 1.0TB, WD 160GB
Optical Drive:	Samung SH22SL 22X Lightscribe DVD+/-R/RW LG BDRE Reader/Burner Lite ON Max Burner for burning Xbox
CRT/LCD Model:	Asus VH222/S 22: (21.5" Viewable) 1920x1080p HDMI LCD Monitor
Case:	NZXT White Phantom
Sound Card:	Onboard Realtek 5.1
PSU:	NZXT Hale 90 Gold Cert 750W Modular PSU
Software:	Windows 7 Pro 64 bit.
Benchmarks:	5.9 Windows Index rating 3D06 - 17472

Jun 3, 2008, 02:41 AM	#6
freaksavior To infinity ... and beyond! Join Date: Dec 2006 Location: H-Town Texas Posts: 6,790 (2.85/day) Thanks: 1,032 Thanked 860 Times in 585 Posts System Specs	well they found it, but i still do not like this. __________________ Heat My HTPC Guide freak's F/S thread Fill Out you sp here.

Jun 3, 2008, 03:33 AM	#7
merkk Join Date: Mar 2008 Posts: 182 (0.10/day) Thanks: 0 Thanked 52 Times in 41 Posts System Specs	Hi all That pure crossfireX 790FX is a copy of DFI LandParty UT 790FX M2R mother board. Looking at the sapphire mother board i say DFI made that board for them .

System Name:	AMD Dragon
Processor:	Phenom II 940 (24/7 3.6 ghz.)
Motherboard:	Jetway HAO7-Ultra
Cooling:	Aquagate Max cooler master
Memory:	Patriot PC2-8500EL 1066 5-5-5-15 4 Gigs (2x2gigs)
Video Card:	Two XFX 4850 (1G) running in crossfire
Hard Disk:	2 WD 80Gigs SATA-2 running in raid-0
Optical Drive:	LG dvd- bunner
CRT/LCD Model:	19" Hanns-g LCD
Case:	Cooler Master HAF 932
Sound Card:	On Board Realtek
PSU:	PC POWER & COOOLING 750w silencer crossfire edition
Software:	Vista-32
Benchmarks:	3DMARK-06 20784

Jun 3, 2008, 04:02 PM	#8
intel igent Banned Join Date: Jun 2005 Location: Toronto, Canada Posts: 3,242 (1.10/day) Thanks: 453 Thanked 445 Times in 413 Posts System Specs	i think RMA kharma got ya'

System Name:	old school / new school
Processor:	3.0e C0 @ 3.6 / e5200
Motherboard:	p4p800e-dlx / p5q-DLX
Cooling:	custom water see sig / air
Memory:	2x1g oczPC4000EbPl / 2x2g ocz2rpr1066
Video Card:	3850AGP / 4890vaporX
Hard Disk:	36g raptor+120g wd / wd 1001fals 1tb
Optical Drive:	LG x 2 / LG BluRay
CRT/LCD Model:	BenQ / sharpAQUOS LC-37D64U
Case:	modded antec plusview / generic
Sound Card:	audigy 2zs / ASUS Xonar HDAV1.3
PSU:	fan/cable modded powerstream 520 / OCZ 700mxsp
Software:	Xp pro SP2 / VISTA ultimate OEM

System Name:	Red Spy
Processor:	Phenom II X6 1045T @ 3.4 Ghz with 1.34v
Motherboard:	Gigabyte MA790GP-UD4H
Cooling:	SilenX DT 4 Pipe + 120mm fan, 1 x 120mm Blue LED, 1 x 140mm Green LED, 'CRAB' LED Ram cooling Fan.
Memory:	Crucial DDR2 800 4GB + Kingston DDR2 800 4GB
Video Card:	Sapphire 6970 2GB
Hard Disk:	Patriot TorqX 2 64GB SSD - OS, WDC Black - 1TB Storage, OCZ Vertex 3 120GB SSD - Games
Optical Drive:	1 Samsung 18X DVDRW + 1 Asus 12X BluRay Writer
CRT/LCD Model:	AOC 23" 1080P LCD
Case:	Xion Case with 140mm Green LED Fan
Sound Card:	Built-in RealTek
PSU:	ULTRA X3 600W Modular
Software:	Windows 7 Ultimate 64 bit
Benchmarks:	Benchmark - who cares, Plays BF3 @ High settings with Avg 65 fps.

Processor:	Dual Xeon 5506
Motherboard:	Asus Z8NA-D6
Cooling:	2x Thermalright HR-01 X/passive
Memory:	6GB Corsair something
Video Card:	EVGA GTX 260 Core 216
Hard Disk:	None
Optical Drive:	None
CRT/LCD Model:	24" Asus
Case:	Thermaltake Swing
Sound Card:	Onboard
PSU:	620W CM
Software:	Win2k8

Processor:	Intel Core 2 Duo E8600 @ 4.0GHz
Motherboard:	Asus P5Q Pro
Cooling:	Zalman CNPS9700LED
Memory:	Kingston DDR2 800 @ 4-4-4-12
Video Card:	Asus GTX 260
Hard Disk:	Seagate 160GB, Seagate 320GB
Optical Drive:	LG Blu Ray / HD-DVD Combo player
CRT/LCD Model:	Samsung 46" LCD (full 1080p)
Case:	CoolerMaster Centurion
Sound Card:	Onboard
PSU:	Tagan U22 530W (32 amps on 12V)
Software:	Vista ultimate 64 bit
Benchmarks:	3DMark06 - 17,000

Jun 3, 2008, 06:47 PM	#13
freaksavior To infinity ... and beyond! Join Date: Dec 2006 Location: H-Town Texas Posts: 6,790 (2.85/day) Thanks: 1,032 Thanked 860 Times in 585 Posts System Specs	eh, im not going to argue. i just dont feel like it. all i can say is i did not screw up the last one. i did no such thing as modding it or anything. put it in, it failed. pencil mod - shame on me bios mod - shame on me (again) it died for no reason - shame on them they almost lost my card - shame on them (again) __________________ Heat My HTPC Guide freak's F/S thread Fill Out you sp here.

Jun 3, 2008, 06:51 PM	#15
erocker Senior Moderator Join Date: Jul 2006 Location: Milwaukee, WI. Posts: 32,293 (12.78/day) Thanks: 2,818 Thanked 12,453 Times in 7,919 Posts System Specs	Just keep calling/writing them untill it's solved. __________________

Processor:	Intel i7 3770K @ 4.6ghz 1.256v
Motherboard:	Asus Maximus V Formula
Cooling:	Water
Memory:	2x4gb Patriot Viper 2133mhz 10-11-10-25 2T 1.55v
Video Card:	Sapphire HD 7970 1125/1575 1.14v
Hard Disk:	Crucial M4 128Gb / Corsair Force 3 120Gb / Samsung 240Gb / 2Tb Seagate
Optical Drive:	None
CRT/LCD Model:	Acheiva Shimian 27" IPS 2560x1440
Case:	Corsair 500R White
Sound Card:	Onboard
PSU:	NZXT Hale90 1Kw
Software:	Windows 8 x64

System Name:	Deployment build
Processor:	Phenom II B97@4080mhz 1.6v (24/7 4800mhz max clock) (FX9590?)
Motherboard:	Asus Crosshair V Formula
Cooling:	Coolermaster V10 modded to 96w TEC Scientic Rulian fans
Memory:	4x4GB Wintec ONE@1800 9-10-9 1.62v (24/7)
Video Card:	2x Sapphire HD 7950 3GB Dual X (3L short PCB) @1150/1500 1.25v
Hard Disk:	2x32GB STT SSD's raid 0, 1.5TB Seagate 7200.11
CRT/LCD Model:	STi 22"
Case:	Thermaltake Commandar MS-I Epic Edition
Sound Card:	E07K USB DAC->Fischer FA-002W High edition
PSU:	Antec TPQ-850 (Antec TPQ-1200 enroute)
Software:	windows 7 ultimate x64

Processor:	Intel i7 3770K @ 3.5ghz
Motherboard:	Asus P8P67 Pro
Cooling:	CoolIt Eco120 (Push/Pull A.C. 120mm)
Memory:	4x4GB Gskill Sniper @ 9-9-9-24 1600mhz
Video Card:	HD7850 1150/1200
Hard Disk:	240GB Hyper-X 3k SSD, 2x WD Black 640 Raid 1
Optical Drive:	Sony/NEC AD-7241S
CRT/LCD Model:	Asus VE228H 21.5 1920x1080
Case:	Antec 300
Sound Card:	Focusrite Saffire PRO 14 -> Mackie MR8 Monitors
PSU:	Seasonic SS520-GB 520W
Software:	Windows 7 Pro x64

Jun 3, 2008, 07:18 PM	#20
cdawall where the hell are my stars Join Date: Jul 2006 Location: some AF base Posts: 16,182 (6.41/day) Thanks: 460 Thanked 2,810 Times in 2,256 Posts System Specs	flashing the BIOS does not void most companies warranties ie MSI even has a program to help you update yours but using a modified bios does __________________

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