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Old Oct 13, 2008, 11:49 PM   #1
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CD/DVD drives wont show up

So my dad has lost all his CD/DVD drives in his computer. I cant get them to show up for nothing. They were working fine a few days ago then one just stopped showing up. By the time I went to see what was wrong, the other one started to do the same. I have tried different cables and different molex connectors along with different cables. One is an IDE and the other is a SATA. I swapped in two IDE DVD drives and those arent working either. Ive also tried uninstalling the Windows default driver for the drives and reinstalling them and it fails.

Anyone have an idea?

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AMD Opteron 165 @2.7GHz
OCZ 2GB DDR400
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Old Oct 14, 2008, 03:44 AM   #2
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Old Oct 14, 2008, 03:57 AM   #3
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if BIOS detects the drives
try this
http://aumha.org/downloads/cdgone.zip
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Old Oct 14, 2008, 04:02 AM   #4
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The text file doesnt tell me what exactly it does. It just goes on to explain how you should merge a registry file.
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Old Oct 14, 2008, 04:04 AM   #5
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yes run the .reg file
so it removes upper and lower filters on the dvd drives
this is the main reason why cd/dvd goes away, happends sometimes when you install dvd burning software, anydvd and such
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Old Oct 14, 2008, 04:09 AM   #6
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Had a feeling thats what it did but just wanted to be on the safe side.

Rebooting now to see.
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Old Oct 14, 2008, 04:45 AM   #7
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Gone one drive to show up but not the other.
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Old Oct 14, 2008, 12:50 PM   #8
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Do they show up in bios ? Sounds like failing mobo.
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Old Oct 14, 2008, 06:40 PM   #9
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Quote:
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Do they show up in bios ? Sounds like failing mobo.
Both do yes.
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Old Oct 14, 2008, 09:58 PM   #10
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Quote:
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Do they show up in bios ? Sounds like failing mobo.
I want opinions on his diagnosis. Cause I tend to agree!
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Old Oct 14, 2008, 10:15 PM   #11
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search is your friend--

http://forums.techpowerup.com/showth...ighlight=drive
http://www.theeldergeek.com/restore_..._dvd_drive.htm
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Old Oct 14, 2008, 10:43 PM   #12
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Ive done all those already.
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Old Oct 14, 2008, 10:48 PM   #13
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Quote:
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Ive done all those already.
Try a different cable, check your jumpers, check each drive alone, and if possible check a different ide port.
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Old Oct 14, 2008, 10:58 PM   #14
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Try uninstall , reboot , scan for new hardware...
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Old Oct 14, 2008, 11:11 PM   #15
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Quote:
Originally Posted by niko084 View Post
Try a different cable, check your jumpers, check each drive alone, and if possible check a different ide port.
Yes, yes, no (not going to make much of a difference since Ive tried a SATA and IDE drive and im still not getting them), did.

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Try uninstall , reboot , scan for new hardware...
I mentioned that I did that.
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Old Oct 14, 2008, 11:15 PM   #16
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Are they showing up in the device manager?
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Old Oct 14, 2008, 11:24 PM   #17
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Are they showing up in the device manager?
With a yellow " ! " at one point yeah. That was before I removed the upper and lower filters. However, now only the one DVD drive shows up (the now working one) but the burner does not. It is detected at POST so the BIOS recognizes it.
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Old Oct 14, 2008, 11:26 PM   #18
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I know there is a goofy issue with Itunes, do you have that installed?

I would try to remove both the limit filters again, reboot and see if it works... :dunno

After that, I would be shooting for a repair install..
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Old Oct 14, 2008, 11:36 PM   #19
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Tried updating intel inf drivers ?
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Old Oct 14, 2008, 11:47 PM   #20
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I do not know if this will help you, because I sped through the other responses and it seemed as if removing the filters did not help.

But, I will try to help you. I do not have access to my computer now, ironically a storm just came through and took out the power. I am writing this message with my phone. This has happened to me recently, and I just googled "vista not recognizing dvd drive" (it doesn't matter if you have vista or not.) I read that I was to go into regedit - LocalSystem - CurrentControlSet - Control - Class - (4D36E965-E325-14CE-BFC1-08002BE10318) and remove the upper and lower limits.

I do not know if those are the correct numbers, but I hope so. It took me a while to write this, lucky I have a qwerty keyboard on my phone.
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Old Oct 14, 2008, 11:57 PM   #21
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Quote:
Originally Posted by niko084 View Post
I know there is a goofy issue with Itunes, do you have that installed?

I would try to remove both the limit filters again, reboot and see if it works... :dunno

After that, I would be shooting for a repair install..
Dad doesnt even listen to music on his PC.

Dad wont take kindly to reformating his PC. He gets pissed everytime I do for some stupid reason.

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Tried updating intel inf drivers ?
On an nVIDIA based board?

Quote:
Originally Posted by dcf-joe View Post
I do not know if this will help you, because I sped through the other responses and it seemed as if removing the filters did not help.

But, I will try to help you. I do not have access to my computer now, ironically a storm just came through and took out the power. I am writing this message with my phone. This has happened to me recently, and I just googled "vista not recognizing dvd drive" (it doesn't matter if you have vista or not.) I read that I was to go into regedit - LocalSystem - CurrentControlSet - Control - Class - (4D36E965-E325-14CE-BFC1-08002BE10318) and remove the upper and lower limits.

I do not know if those are the correct numbers, but I hope so. It took me a while to write this, lucky I have a qwerty keyboard on my phone.
Tried removing filters already. Only brought back one drive.
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Old Oct 15, 2008, 03:03 PM   #22
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I didn't say format, I said run a repair installation.
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Old Oct 16, 2008, 03:15 AM   #23
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I didn't say format, I said run a repair installation.
That doesnt work either.

Just spent the last 6 hrs doing that. Vista repair is useless. I could have done 20 wipes in a shorter amount of time.
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Old Oct 16, 2008, 05:41 PM   #24
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Have you tried this:

1) Power down computer.
2) Physically unplug the drives.
3) Power computer up fully.
4) Shut down computer.
5) Hook drives back up and power on.

Perhaps Vista will take it from there.......
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Old Oct 16, 2008, 08:16 PM   #25
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Quote:
Originally Posted by thoughtdisorder View Post
Have you tried this:

1) Power down computer.
2) Physically unplug the drives.
3) Power computer up fully.
4) Shut down computer.
5) Hook drives back up and power on.

Perhaps Vista will take it from there.......
No but I can try it.
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