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Old Nov 24, 2008, 02:07 PM   #1
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Spots on screen

Hello all,

Since the launch of my computer, I've noticed various spots appear on my screen. Any clues to what it could be?

I've checked the connections and I've tried a diffrent monitor. I'm pretty sure the drivers are all up to date due to me downloading them of the ATI website. I've also changed the resolution and refresh rate. But unfortunatly, my screen only allows me to have the resolution: 640 x *** and 1024 x ** (I think)

The spots don't last on the screen, they remove themself after you but something over it (EG - A box).

Its a brand new graphics card so It shouldn't be happening unless I have some settings wrong.

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Old Nov 24, 2008, 02:19 PM   #2
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Quote:
Originally Posted by Wasley View Post
Its a brand new graphics card so It shouldn't be happening unless I have some settings wrong.
Brand new doesn't mean it can't be broken. DOA items aren't exactly rare. Can you test with a different card?

Also, do the dots appear in both 2D and 3D mode? Can you make a screenshot/photo of them?
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Old Nov 24, 2008, 02:22 PM   #3
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Wasley, after all you have gone though, now you might have a defective Graphics Card...man you are one unlucky dude.

But anyway, I would try with a different card if you can. Also, what monitor are you using? It seems odd that you can only select 1024x768 unless you are using an older monitor, or small LCD.
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Old Nov 24, 2008, 02:35 PM   #4
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is it a CRT or LCD, and has is this monitor ever done this before? or is it new, if new and LCD could be a sad case of stuck pixels.
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Old Nov 24, 2008, 02:57 PM   #5
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Well - Its a crap monitor for a start. Got it from asda (walmart). Its a TV & PC Monitor. Really, I should buy a new one.

I'll try print screening them when I see them. Its a bit werid;
If I put a box over the dots (EG - IE), and then close the box - the spots are removed from the desktop....?!?!
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Old Nov 24, 2008, 03:34 PM   #6
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sounds like graphics artifacting.
If they appear when connected to another monitor, get the video card replaced.
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Old Nov 24, 2008, 03:38 PM   #7
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rma is a bitch and takes time but gotta do it sometimes
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Old Nov 24, 2008, 08:48 PM   #8
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Quote:
Originally Posted by Wasley View Post
Hello all,

Since the launch of my computer, I've noticed various spots appear on my screen. Any clues to what it could be?

I've checked the connections and I've tried a diffrent monitor. I'm pretty sure the drivers are all up to date due to me downloading them of the ATI website. I've also changed the resolution and refresh rate. But unfortunatly, my screen only allows me to have the resolution: 640 x *** and 1024 x ** (I think)

The spots don't last on the screen, they remove themself after you but something over it (EG - A box).

Its a brand new graphics card so It shouldn't be happening unless I have some settings wrong.

I had 2 of these 4850 play edition cards from ebuyer uk and i had to rma them twice as i think they have been flashed with the wrong bios i got the pcs+ version the other day and it works perfectly at last

You need to rma it for another model bud
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Old Nov 25, 2008, 01:11 AM   #9
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A friend on mine had this problem. It ended up being the video card. The problem actually got worse until the card actually died. RMA time
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Old Nov 25, 2008, 01:43 AM   #10
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rma's are poo as i've heard... im needing to do one myself, just not got round to even emailing them yet haha
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Old Nov 26, 2008, 12:32 PM   #11
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I'll stick a note on the Ebuyer forum. See If I can get it resolved.

Could it be a driver error....?
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Old Nov 26, 2008, 02:36 PM   #12
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i dout it, maybe if it was just one game....but i'd guess memory
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Old Nov 29, 2008, 05:08 PM   #13
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Its either drivers or bios on the card ? maybe
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Old Nov 29, 2008, 06:07 PM   #14
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Quote:
Originally Posted by a_ump View Post
i dout it, maybe if it was just one game....but i'd guess memory
Its not in game. Only when I start up windows. It usally appears on the start menu....

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Old Nov 29, 2008, 06:09 PM   #15
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Quote:
Originally Posted by Wasley View Post
Its not in game. Only when I start up windows. It usally appears on the start menu....

Its a faulty card bud send it back and get a different brand.
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Old Nov 29, 2008, 07:08 PM   #16
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Quote:
Originally Posted by jamupnorth View Post
Its a faulty card bud send it back and get a different brand.
I was rather hoping that was last resort. I just started up the machine and it didnt come on. It only happens some times....
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Old Nov 29, 2008, 07:23 PM   #17
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bad cable from card to monitor... could be... didnt wanna suggest bad card :P
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Old Nov 29, 2008, 07:29 PM   #18
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what drivers are you running cat 8.11's ? you could try uninstalling them and reinstalling 8.10s see if that helps, also download atitool and scan for errors, if its artifacting on the desktop then doing a scan atitool should produce similar results and if it does, you need a new card, shouldnt be too bad cause its under warranty from ebuyer for the first year, normally if they produce a fault within that year ebuyer will test them themselves and if faulty send another one out
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