Asus returns Mobo, but its still a no go

WarEagleAU · Mar 8, 2009, 07:45 PM

So some of you may remember about my motherboard adventures last month and all that. I wound up RMAing the board and just got it back this past Thursday, the 5th. Turns out today when I went to install it, that it gave me the same trouble (looks like the replaced the bios chip though). So I was like, let me try some things. I went and put the CPU and the Memory in my backup PC (Gigabyte GA MA 790X) and those both worked. The HDD and the Video Card works as well but for some reason, in my Asus board, it does the same thing it did last month. Green LED lights up, turn it on, fans spin up no beep sound no anything. So Im anxiously awaiting to hear from Asus about if I have to RMA it again or what?

Ill keep this post updated.

KBD · Mar 8, 2009, 07:52 PM

Does that board have a LED display for POST codes? If so consult the manual. But sounds to me like it may be possible that RMA may be needed again. I reckon that if you call Asus thats what they will tell you.

WarEagleAU · Mar 8, 2009, 07:54 PM

Yeah I dont think it does, and if it did, nothing is blinking anyway. The Manual doesnt have anything listed for post codes as well. I called and left a message as the RMA department up in Indiana is closed on the weekends and I also emailed them. I hope to hear from them by Tuesday.

Ketxxx · Mar 8, 2009, 07:58 PM

If you got the board within the last year, send it back to the retailer. They will give you a spanking new board and ship your fubar one back to asus.

erocker · Mar 8, 2009, 07:59 PM

What kind of beep code(s) are you getting?

KBD · Mar 8, 2009, 08:01 PM

Quote:

Originally Posted by Ketxxx

If you got the board within the last year, send it back to the retailer. They will give you a spanking new board and ship your fubar one back to asus.

it says he got the board from erocker, lol. somehow i dont think he will accept return.

but jokes aside, retailers only give one 30 days for the return, anything over that it goes to manufacturer unless extended warranty was purchased from a place like newegg.

erocker · Mar 8, 2009, 08:03 PM

Quote:

Originally Posted by KBD

it says he got the board from erocker, lol. somehow i dont think he will accept return.

but jokes aside, retailers only give one 30 days for the return, anything over that it goes to manufacturer unless extended warranty was purchased from a place like newegg.

Um.. where does he say that? It is true though, but it's not like I sent him a dead board.

The transaction between he and I was a while ago.

WarEagleAU · Mar 8, 2009, 08:08 PM

you got to go back to my original post where it says that, good memory KBD. Yeah no beep codes folks its just pretty much a FUBAR like Ket said. Ill wait and see what they say and let ya'll know. At least Im back up and running now so thats good

WarEagleAU · Mar 8, 2009, 08:09 PM

Oh no, erockers board is bad ass, not saying he sent me a dead board. He sent me top notch stuff. Its just a freak thing that happened. Funny thing is, I wasnt even ocing my kuma. I had set it all back to default.

KBD · Mar 8, 2009, 08:09 PM

Quote:

Originally Posted by erocker

Um.. where does he say that? It is true though, but it's not like I sent him a dead board.

The transaction between he and I was a while ago.

it says so in his system specs. i wasnt implying anything about you, it was a joke.

Quote:

Originally Posted by WarEagleAU

you got to go back to my original post where it says that, good memory KBD

nah, its all in your specs

Ketxxx · Mar 8, 2009, 08:13 PM

Quote:

Originally Posted by KBD

it says he got the board from erocker, lol. somehow i dont think he will accept return.

but jokes aside, retailers only give one 30 days for the return, anything over that it goes to manufacturer unless extended warranty was purchased from a place like newegg.

Then US etailers suck

: in the UK if something goes duff within a year you can send it back to the etailer and they will send you a new board and send the duffer packing back to the manufacturer.

WarEagleAU · Mar 8, 2009, 08:13 PM

Haha, should have taken the compliment

erocker · Mar 8, 2009, 08:13 PM

Sorry, I feel like half the stuff I sell becomes jinxed somehow. I will be selling another motherboard shortly if anyone wants to take a chance.

WarEagleAU · Mar 8, 2009, 08:16 PM

Haha naw rock, it aint you man.

KBD · Mar 8, 2009, 08:20 PM

Quote:

Originally Posted by Ketxxx

Then US etailers suck

: in the UK if something goes duff within a year you can send it back to the etailer and they will send you a new board and send the duffer packing back to the manufacturer.

that is neat. talk about consumer rights in the US vs UK, lol

Quote:

Originally Posted by WarEagleAU

Haha, should have taken the compliment

ahh, should've, would've, could've

DonInKansas · Mar 8, 2009, 08:23 PM

Quote:

Originally Posted by erocker

Sorry, I feel like half the stuff I sell becomes jinxed somehow. I will be selling another motherboard shortly if anyone wants to take a chance.

You could make it the thread title! "Erocker's Cursed Equipment for Sale! "

KBD · Mar 8, 2009, 08:24 PM

Quote:

Originally Posted by DonInKansas

You could make it the thread title! "Erocker's Cursed Equipment for Sale! "

WarEagleAU · Mar 8, 2009, 09:45 PM

Haha nice. Yeah It would be could if the market around here did that. Im thinking Asus may have to send me a new board. And because Im such a die hard customer they may just make it an Asus M4A70-T deluxe :dreams: just kidding!

Ketxxx · Mar 8, 2009, 09:53 PM

When it goes in for RMA, break your board "proper"

Then Asus will have to send you a different board entirely.

erocker · Mar 8, 2009, 10:01 PM

Quote:

Originally Posted by Ketxxx

Then US etailers suck

: in the UK if something goes duff within a year you can send it back to the etailer and they will send you a new board and send the duffer packing back to the manufacturer.

I never bought the board from a retailer/etailer. It was given to me by a company for doing a little work for them. WarEagle, you should just raise hell with Asus for wasting your time and demand satisfaction.

crazy pyro · Mar 8, 2009, 10:01 PM

What's he meant to do to break it proper, sit on it?

erocker · Mar 8, 2009, 10:06 PM

Quote:

Originally Posted by crazy pyro

What's he meant to do to break it proper, sit on it?

If I were sent back a board that ended up having the same problem, I would insert a "h" into the word sit, then send it back.

crazy pyro · Mar 8, 2009, 10:08 PM

Classic erocker, I'm considering doing something similar to my ISP (well, getting my dad to).

KBD · Mar 8, 2009, 10:10 PM

Quote:

Originally Posted by erocker

WarEagle, you should just raise hell with Asus for wasting your time and demand satisfaction.

Damn right!! I know i would be upset if i sent board for RMA and got a non-functioning replacement. May be try to push for that Asus M4A70-T deluxe you want. Sometimes companies will go beyond what is required of them to straighten things out.

Ketxxx · Mar 8, 2009, 11:00 PM

Quote:

Originally Posted by crazy pyro

What's he meant to do to break it proper, sit on it?

Nope, just take some pincers and "snip" a leg on that metal thing (forget its name) near the SB. Job done, dead board and its very hard to tell whats been done without a eyeglass handy

Mar 8, 2009, 07:45 PM	#1
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	Asus returns Mobo, but its still a no go So some of you may remember about my motherboard adventures last month and all that. I wound up RMAing the board and just got it back this past Thursday, the 5th. Turns out today when I went to install it, that it gave me the same trouble (looks like the replaced the bios chip though). So I was like, let me try some things. I went and put the CPU and the Memory in my backup PC (Gigabyte GA MA 790X) and those both worked. The HDD and the Video Card works as well but for some reason, in my Asus board, it does the same thing it did last month. Green LED lights up, turn it on, fans spin up no beep sound no anything. So Im anxiously awaiting to hear from Asus about if I have to RMA it again or what? Ill keep this post updated. __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

System Name:	Boddha Getta
Processor:	AMD FX 6100 @ 4.432Ghz @1.401V
Motherboard:	ASUS M5A99X EVO AMD 990X AMD SB950
Cooling:	Custom Water. EK 240MM Kit, Supreme HSF - Runs 35C
Memory:	2 x 4GB Corsair Vengeance White LP @ 1.35V
Video Card:	XFX Radeon HD 6870 900/1050 (no OC yet)
Hard Disk:	WD Caviar Black 1.0TB, WD Caviar Green 1.0TB, WD 160GB
Optical Drive:	Samung SH22SL 22X Lightscribe DVD+/-R/RW LG BDRE Reader/Burner Lite ON Max Burner for burning Xbox
CRT/LCD Model:	Asus VH222/S 22: (21.5" Viewable) 1920x1080p HDMI LCD Monitor
Case:	NZXT White Phantom
Sound Card:	Onboard Realtek 5.1
PSU:	NZXT Hale 90 Gold Cert 750W Modular PSU
Software:	Windows 7 Pro 64 bit.
Benchmarks:	5.9 Windows Index rating 3D06 - 17472

Processor:	Intel e8600 @ 4.9 Ghz
Motherboard:	DFI Lanparty DK X48-T2RSB Plus
Cooling:	Water
Memory:	2GB (2 x 1GB) of Buffalo Firestix DDR2-1066
Video Card:	MSI Radeon HD 4870 1GB OC (820/950) & tweaking
Hard Disk:	2x 74GB Velociraptors in RAID 0; 320 GB Barracuda 7200.10
Optical Drive:	Lite-On DVD Burner & DVD-ROM
CRT/LCD Model:	22" Mitsubishi Diamond Pro 2070SB
Case:	Silverstone TJ09-BW
Sound Card:	Creative X-Fi Titanium Fatal1ty Profesional
PSU:	Ultra X3 800W
Software:	Windows XP Pro w/ SP3

Mar 8, 2009, 07:54 PM	#3
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	Yeah I dont think it does, and if it did, nothing is blinking anyway. The Manual doesnt have anything listed for post codes as well. I called and left a message as the RMA department up in Indiana is closed on the weekends and I also emailed them. I hope to hear from them by Tuesday. __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

System Name:	Boddha Getta
Processor:	AMD FX 6100 @ 4.432Ghz @1.401V
Motherboard:	ASUS M5A99X EVO AMD 990X AMD SB950
Cooling:	Custom Water. EK 240MM Kit, Supreme HSF - Runs 35C
Memory:	2 x 4GB Corsair Vengeance White LP @ 1.35V
Video Card:	XFX Radeon HD 6870 900/1050 (no OC yet)
Hard Disk:	WD Caviar Black 1.0TB, WD Caviar Green 1.0TB, WD 160GB
Optical Drive:	Samung SH22SL 22X Lightscribe DVD+/-R/RW LG BDRE Reader/Burner Lite ON Max Burner for burning Xbox
CRT/LCD Model:	Asus VH222/S 22: (21.5" Viewable) 1920x1080p HDMI LCD Monitor
Case:	NZXT White Phantom
Sound Card:	Onboard Realtek 5.1
PSU:	NZXT Hale 90 Gold Cert 750W Modular PSU
Software:	Windows 7 Pro 64 bit.
Benchmarks:	5.9 Windows Index rating 3D06 - 17472

Mar 8, 2009, 07:52 PM	#2
KBD Join Date: Feb 2007 Location: The Rotten Big Apple Posts: 2,416 (1.06/day) Thanks: 423 Thanked 291 Times in 273 Posts System Specs	Does that board have a LED display for POST codes? If so consult the manual. But sounds to me like it may be possible that RMA may be needed again. I reckon that if you call Asus thats what they will tell you.

Mar 8, 2009, 07:58 PM	#4
Ketxxx Eligible for custom title Join Date: Mar 2006 Location: Kingdom of gods Posts: 6,380 (2.42/day) Thanks: 35 Thanked 580 Times in 412 Posts System Specs	If you got the board within the last year, send it back to the retailer. They will give you a spanking new board and ship your fubar one back to asus. __________________ WARNING: I am cracking down on stupidity in the forums. Anyone caught making a dumb statement clearly not knowing many, if any of the facts, will promptly be directed to xtremesystems. Sig edited. If anyone wants to know about the E4400 (E7200 sold) drop me a PM

System Name:	Prowler. V5.
Processor:	Q8400 @ 3.6GHz 450FSB (testing)
Motherboard:	P5Q Pro w\ my custom BIOS
Cooling:	CPU: CNPS 9500, VGA: VF900, RAM: XTC Cooler, Rest: 1x80mm LED, 2x 120mm LED, 1x 40mm LED, 1x 135mm
Memory:	2x2GB Transcend aXeRam PC2-8500
Video Card:	2x XFX HD4830 512MB
Hard Disk:	Maxtor DM10 NCQ, 16MB cache, SATA 250GB (WD Black 640GB ordered)
Optical Drive:	Pioneer 112DSV 18x dual DVD-RW, Lite-On 16x DVD combo
CRT/LCD Model:	22" LG Flatron W2242S
Case:	Unique
Sound Card:	Asus Xonar DX 7.1 PCI-E
PSU:	Hi-Power 800W Modular. 3.3 & 5v rails 30A, 4x 12v rails @ 20A each.
Software:	Windows 7 x64

Mar 8, 2009, 07:59 PM	#5
erocker Senior Moderator Join Date: Jul 2006 Location: Milwaukee, WI. Posts: 31,961 (12.77/day) Thanks: 2,793 Thanked 12,322 Times in 7,833 Posts System Specs	What kind of beep code(s) are you getting?

Processor:	Intel i7 3770K @ 4.6ghz 1.256v
Motherboard:	Asus Maximus V Formula
Cooling:	Water
Memory:	2x4gb Patriot Viper 2133mhz 10-11-10-25 2T 1.55v
Video Card:	Sapphire HD 7970 1125/1575 1.14v
Hard Disk:	Crucial M4 128Gb / Corsair Force 3 120Gb / Samsung 240Gb / 2Tb Seagate
Optical Drive:	None
CRT/LCD Model:	Acheiva Shimian 27" IPS 2560x1440
Case:	Corsair 500R White
Sound Card:	Onboard
PSU:	NZXT Hale90 1Kw
Software:	Windows 8 x64

Mar 8, 2009, 08:08 PM	#8
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	you got to go back to my original post where it says that, good memory KBD. Yeah no beep codes folks its just pretty much a FUBAR like Ket said. Ill wait and see what they say and let ya'll know. At least Im back up and running now so thats good __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

Mar 8, 2009, 08:09 PM	#9
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	Oh no, erockers board is bad ass, not saying he sent me a dead board. He sent me top notch stuff. Its just a freak thing that happened. Funny thing is, I wasnt even ocing my kuma. I had set it all back to default. __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

Mar 8, 2009, 08:13 PM	#12
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	Haha, should have taken the compliment __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

Mar 8, 2009, 08:16 PM	#14
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	Haha naw rock, it aint you man. __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

Processor:	Core i5 750
Motherboard:	Gigabyte p55-ud3r
Cooling:	Zalman CNPS10X Extreme
Memory:	Geil 2133mhz DDR3
Video Card:	XFX 6870
Hard Disk:	120GB GSkill Phoenix Pro, 640GB WD Black
Optical Drive:	Sony DVDRW SATA
CRT/LCD Model:	LG 23" 1920x1080
Case:	Antec One
Sound Card:	Onboard
PSU:	Antec HCG 620W
Software:	Windows 7 Pro x64

Mar 8, 2009, 09:45 PM	#18
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 9,994 (3.98/day) Thanks: 3,810 Thanked 557 Times in 521 Posts System Specs	Haha nice. Yeah It would be could if the market around here did that. Im thinking Asus may have to send me a new board. And because Im such a die hard customer they may just make it an Asus M4A70-T deluxe :dreams: just kidding! __________________ =-TheEagle-= http://www.heatware.com/eval.php?id=62454 “You crazy? Surfing any website without an antivirus is like freaking with a dirty woman without protection” -OzzmanFloyd120 - Edited for content and clarity

Mar 8, 2009, 09:53 PM	#19
Ketxxx Eligible for custom title Join Date: Mar 2006 Location: Kingdom of gods Posts: 6,380 (2.42/day) Thanks: 35 Thanked 580 Times in 412 Posts System Specs	When it goes in for RMA, break your board "proper" Then Asus will have to send you a different board entirely. __________________ WARNING: I am cracking down on stupidity in the forums. Anyone caught making a dumb statement clearly not knowing many, if any of the facts, will promptly be directed to xtremesystems. Sig edited. If anyone wants to know about the E4400 (E7200 sold) drop me a PM

Mar 8, 2009, 10:01 PM	#21
crazy pyro Join Date: Jun 2008 Location: Newcastle Posts: 1,304 (0.73/day) Thanks: 290 Thanked 137 Times in 121 Posts System Specs	What's he meant to do to break it proper, sit on it? __________________ Lappy: AMD athlon/ turion TK-53 2GB Crucial RAM@667 512MB Generic@667 Acer travelmate motherboard, unsure, Liteon laptop Power supply,ATI mobility Radeon, x1250,120GB HD “Testicles and birthday presents yum!” -joinmeindeath417

System Name:	The neighbour of the beast\|NC10
Processor:	Q6600 GO\|Atom N270
Motherboard:	Asus P5QSE/R
Cooling:	Stock\|Stock
Memory:	4GB Crucial Ballistix Tracer Red @800\|1GB@533
Video Card:	Palit HD4850\|Intel GMA 945
Hard Disk:	Maxtor 500GB 32 MB Cache\|160GB IDE 2.5"
Optical Drive:	Samsung 20* DVD-RW drive\|CnM external
CRT/LCD Model:	15.4" touchscreen, 15.4" Digimate LCD\| 10.2"
Case:	Coolermaster Elite 330\|Black NC10 case
Sound Card:	Realtek HD audio\|Integrated
PSU:	Corsair 650W TX\|6 Cell battery
Software:	Vista Home Premium, Win 7\| Win XP
Benchmarks:	Benches will be taken on the main rig soon. (AKA never)

Mar 8, 2009, 10:08 PM	#23
crazy pyro Join Date: Jun 2008 Location: Newcastle Posts: 1,304 (0.73/day) Thanks: 290 Thanked 137 Times in 121 Posts System Specs	Classic erocker, I'm considering doing something similar to my ISP (well, getting my dad to). __________________ Lappy: AMD athlon/ turion TK-53 2GB Crucial RAM@667 512MB Generic@667 Acer travelmate motherboard, unsure, Liteon laptop Power supply,ATI mobility Radeon, x1250,120GB HD “Testicles and birthday presents yum!” -joinmeindeath417

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Hybrid Cooling Technology Battle - MSI R4850 Hybrid Frozr vs Asus EAH4850 Matrix.	mannywood	AMD / ATI	6	Feb 4, 2009 12:30 PM
ASUS Announces Halogen-free Product Processes Across its Major Product Lines	malware	News	1	Jan 11, 2009 05:15 PM
ASUS A8R32-MVP Deluxe	W1zzard	Reviews	11	Oct 25, 2008 11:43 AM
RMAing current board getting ASUS P5K-E	trt740	Motherboards & Memory	23	Jan 5, 2008 04:15 PM
Retarded Asus A8V Mobo. Help w/ OC	JdPower	Motherboards & Memory	1	Aug 23, 2006 07:33 PM