No sound on desktop PC

EvilFuzzyGerbil9 · Jun 10, 2009, 12:08 AM

I have absolutely no sound coming out of my desktop. The mute is not on, and all the levels in Volume Control are normal. I installed a new video card (ATI Radeon 9800) today and that's when all of the problems started. I used to have an ATI Radeon 9200 and the sound worked fine when that was installed. I have tried updating drivers and all that but nothing works. Please help!

Charper2013 · Jun 10, 2009, 12:11 AM

More information needed. What motherboard? Onboard Sound?

Dippyskoodlez · Jun 10, 2009, 12:12 AM

Double check speakers/headphones are plugged into the correct audio jack.

My dad went for like 3 weeks without sound once, because he plugged it into the wrong one.

mlee49 · Jun 10, 2009, 12:12 AM

Control Panel, Sounds and Audio Devices, Audio tab, and select the appropriate Default Device.

I had to do that when installed my new Ati card.

sneekypeet · Jun 10, 2009, 12:14 AM

nice catch mlee. ATI's drivers add ATI as an audio device and sets it as default = no sound. Swap it back to the realtek or whatever you use and it should magically reappear.

mlee49 · Jun 10, 2009, 12:15 AM

Quote:

Originally Posted by sneekypeet

nice catch mlee. ATI's drivers add ATI as an audio device and sets it as default = no sound. Swap it back to the realtek or whatever you use and it should magically reappear.

We'll see if thats it, I'm 3/5 for this exact same problem with Ati cards. The other 2 were motherboard issues.

EDIT: 3/6

EvilFuzzyGerbil9 · Jun 10, 2009, 12:16 AM

@Charper2013: I'm not all that great with computers so I'm not sure what kind of motherboard I have.

@Dippyskoodlez: I tried plugging in a different speaker and using headphones. Nothing.

@mlee49: I tried that, it looks like everything is working right but still no sound.

@sneekypeet: How exactly do I do that?

erocker · Jun 10, 2009, 12:16 AM

9800 series cards do not have an audio device built in. I would recommend trying to reinstall your sound drivers.

EvilFuzzyGerbil9 · Jun 10, 2009, 12:17 AM

@erocker: I updated my drivers. Still no sound.

erocker · Jun 10, 2009, 12:20 AM

Take a screenshot of the device manager (Right click "My Computer"-->Manage-->Device Manager) to see what's going on. To take a screenshot hit PRTSCRN, open Paint and hit ctrl+v to paste the screenshot in. Save it and upload it at www.techpowerup.org. Copy the link here.

KainXS · Jun 10, 2009, 12:21 AM

yea, do that

EvilFuzzyGerbil9 · Jun 10, 2009, 12:24 AM

@erocker and KainXS: http://img.techpowerup.org/090609/DeviceManager.jpg

EvilFuzzyGerbil9 · Jun 10, 2009, 12:25 AM

@erocker and KainXS: Just in case that last picture didn't have what you were looking for...

http://img.techpowerup.org/090609/DeviceManager2.jpg

sneekypeet · Jun 10, 2009, 12:28 AM

Hey erocker if he installed 9.5 Cats wouldnt it apply it still? I figured if he ticked auto install it may have done it reguardless if it had something to drive or not.

EDIT: I see by his screenie it didnt install any.

EvilFuzzyGerbil9 · Jun 10, 2009, 12:30 AM

@sneekypeet: Didn't install any what?

sneekypeet · Jun 10, 2009, 12:31 AM

ATI audio driver. Thats what mlee and I were thinking was the issue.

EvilFuzzyGerbil9 · Jun 10, 2009, 12:32 AM

@sneekypeet: So if I had it installed would it fix the problem? I'm sorry for being so slow, I've just never had this issue before.

sneekypeet · Jun 10, 2009, 12:34 AM

No the ATI driver, if it was there, would be the issue, I think in the control panel>>sound...it is not set to play the realtek audio.

CrackerJack · Jun 10, 2009, 12:36 AM

click the + on the sounds and game controllers then take screen shot!

erocker · Jun 10, 2009, 12:37 AM

Quote:

Originally Posted by CrackerJack

click the + on the sounds and game controllers then take screen shot!

It is!

EvilFuzzyGerbil9 · Jun 10, 2009, 12:37 AM

@erocker: ???

CrackerJack · Jun 10, 2009, 12:38 AM

Quote:

Originally Posted by erocker

It is!

opps didn't see the second shot

sneekypeet · Jun 10, 2009, 12:39 AM

Quote:

Originally Posted by CrackerJack

click the + on the sounds and game controllers then take screen shot!

Quote:

Originally Posted by erocker

It is!

Yes it is!

Quote:

Originally Posted by EvilFuzzyGerbil9

@erocker: ???

He was commenting about the image I linked for CrackerJack ^^

CrackerJack · Jun 10, 2009, 12:40 AM

what motherboard are you using?

EvilFuzzyGerbil9 · Jun 10, 2009, 12:40 AM

@CrackerJack: This is probably going to sound pathetic, but what exactly is a motherboard? I mean, I know what it is, but how do you know what kind you have?

Jun 10, 2009, 12:08 AM	#1
EvilFuzzyGerbil9 Join Date: Jun 2009 Location: Pennsylvania Posts: 43 (0.03/day) Thanks: 0 Thanked 0 Times in 0 Posts	No sound on desktop PC I have absolutely no sound coming out of my desktop. The mute is not on, and all the levels in Volume Control are normal. I installed a new video card (ATI Radeon 9800) today and that's when all of the problems started. I used to have an ATI Radeon 9200 and the sound worked fine when that was installed. I have tried updating drivers and all that but nothing works. Please help!

Processor:	AMD Athlon 64 X2 7750 Kuma Black Edition @ 3.2GHz 16x200
Motherboard:	ASUS M3A78-EM AM2+/AM2 AMD 780G HDMI Micro ATX AMD Motherboard
Cooling:	XIGMATEK Dark Knight-S1283V Long Life Bearing CPU Cooler
Memory:	OCZ Platinum 2GB (2 x 1GB) DDR2 800 & Corsair Dominator (2 x 1GB) DDR2 1250
Video Card:	HIS Radeon HD 5770 1GB 128-bit GDDR5
Hard Disk:	Western Digital 3.25 Inch SATA 320GB Drive
Optical Drive:	LG 20X DVD±R DVD Burner w/ SecurDisc Tech Black SATA
CRT/LCD Model:	SAMSUNG ToC T240HD Rose-Black 24" 5ms HDMI Widescreen HDTV Monitor
Case:	LIAN LI Lancool PC-K62 Mid Tower Computer Case
Sound Card:	Onboard Realtek ALC1200 8 Channel Audio
PSU:	Corsair 650HX ATX12V SLI Ready 80 PLUS Certified Modular PSU
Software:	Windows 7 Ultimate x64 Proffesional

Jun 10, 2009, 12:12 AM	#3
Dippyskoodlez Join Date: Jul 2005 Location: Ohio Posts: 4,349 (1.51/day) Thanks: 16 Thanked 237 Times in 194 Posts System Specs	Double check speakers/headphones are plugged into the correct audio jack. My dad went for like 3 weeks without sound once, because he plugged it into the wrong one. __________________ CPU-Z validation sig pics temporarily blocked

Processor:	Intel i5 2500k@ 5ghz
Motherboard:	Gigabyte UD3P
Cooling:	Water
Memory:	2x XMS3 4Gb, 2x Gskill 2Gb
Video Card:	2x Xfx Radeon 5850 1Gb
Hard Disk:	120gb Mushkin Chronos, 2x 2tb+3x1Tb
Optical Drive:	DVDRW
CRT/LCD Model:	24" Dell 1920x1080, 24" Acer
Case:	NZXT Stretch 810
PSU:	NZXT HALE90 850W
Software:	Windows 7 x64
Benchmarks:	2900Mhz 2500+ Barton mobile air cooled. 5Ghz 2500k Water cooled.

Jun 10, 2009, 12:12 AM	#4
mlee49 Eligible for custom title Join Date: Dec 2007 Location: KU Posts: 6,921 (3.51/day) Thanks: 1,598 Thanked 2,047 Times in 1,602 Posts System Specs	Control Panel, Sounds and Audio Devices, Audio tab, and select the appropriate Default Device. I had to do that when installed my new Ati card. __________________ Heatware: Mlee49 115-0

Jun 10, 2009, 12:11 AM	#2
Charper2013 Banned Join Date: Dec 2008 Location: Macon, Georgia Posts: 1,319 (0.81/day) Thanks: 205 Thanked 135 Times in 103 Posts System Specs	More information needed. What motherboard? Onboard Sound?

System Name:	The Dove Box
Processor:	Core i7 970 @ 4.4Ghz(Watercooled)
Motherboard:	Gigabyte UD5 Rev2.0
Cooling:	Custom water loop
Memory:	3x2GB 2000MHz GSkill Perfect Storm
Video Card:	2xEvga Classified 560 Ti 448 Core in SLI
Hard Disk:	1x256GB Samsung 830 SSD, 1.2TB NAS
Optical Drive:	Samsung sata 22x dvd
CRT/LCD Model:	26" Asus 1920x1200
Case:	Enermax Fulmo GT
Sound Card:	Custom 700W system
PSU:	Thermaltake Toughpower 850W
Software:	Win7 64x

Jun 10, 2009, 12:14 AM	#5
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,003 (7.32/day) Thanks: 3,035 Thanked 5,487 Times in 3,950 Posts System Specs	nice catch mlee. ATI's drivers add ATI as an audio device and sets it as default = no sound. Swap it back to the realtek or whatever you use and it should magically reappear. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

System Name:	His
Processor:	Intel i7 3770K Cooled with Swiftech Apogee Drive II
Motherboard:	Asus Maximus V Extreme
Cooling:	Swiftech MCR-320 Cooled With Corsair SP120 Fans
Memory:	4X4GB Corsair Dominator Platinum 2666 C11
Video Card:	Asus GTX680 Direct Cu II TOP
Hard Disk:	Corsair Force GT 180GB / Samsung Spinpoint F1 1TB
Optical Drive:	- - - - - - -
CRT/LCD Model:	Samsung 40" 120hz LCD
Case:	SilverStone Temjin TJ11
Sound Card:	Realtek on board > Sony receiver > Cerwin Vega's
PSU:	Corsair AX1200
Software:	Windows 7 Ultimate 64

Jun 10, 2009, 12:16 AM	#7
EvilFuzzyGerbil9 Join Date: Jun 2009 Location: Pennsylvania Posts: 43 (0.03/day) Thanks: 0 Thanked 0 Times in 0 Posts	@Charper2013: I'm not all that great with computers so I'm not sure what kind of motherboard I have. @Dippyskoodlez: I tried plugging in a different speaker and using headphones. Nothing. @mlee49: I tried that, it looks like everything is working right but still no sound. @sneekypeet: How exactly do I do that?

Jun 10, 2009, 12:16 AM	#8
erocker Senior Moderator Join Date: Jul 2006 Location: Milwaukee, WI. Posts: 31,919 (12.78/day) Thanks: 2,783 Thanked 12,285 Times in 7,820 Posts System Specs	9800 series cards do not have an audio device built in. I would recommend trying to reinstall your sound drivers.

Processor:	Intel i7 3770K @ 4.6ghz 1.256v
Motherboard:	Asus Maximus V Formula
Cooling:	Water
Memory:	2x4gb Patriot Viper 2133mhz 10-11-10-25 2T 1.55v
Video Card:	Sapphire HD 7970 1125/1575 1.14v
Hard Disk:	Crucial M4 128Gb / Corsair Force 3 120Gb / Samsung 240Gb / 2Tb Seagate
Optical Drive:	None
CRT/LCD Model:	Acheiva Shimian 27" IPS 2560x1440
Case:	Corsair 500R White
Sound Card:	Onboard
PSU:	NZXT Hale90 1Kw
Software:	Windows 8 x64

Jun 10, 2009, 12:17 AM	#9
EvilFuzzyGerbil9 Join Date: Jun 2009 Location: Pennsylvania Posts: 43 (0.03/day) Thanks: 0 Thanked 0 Times in 0 Posts	@erocker: I updated my drivers. Still no sound.

Jun 10, 2009, 12:20 AM	#10
erocker Senior Moderator Join Date: Jul 2006 Location: Milwaukee, WI. Posts: 31,919 (12.78/day) Thanks: 2,783 Thanked 12,285 Times in 7,820 Posts System Specs	Take a screenshot of the device manager (Right click "My Computer"-->Manage-->Device Manager) to see what's going on. To take a screenshot hit PRTSCRN, open Paint and hit ctrl+v to paste the screenshot in. Save it and upload it at www.techpowerup.org. Copy the link here.

Jun 10, 2009, 12:21 AM	#11
KainXS Join Date: Sep 2007 Posts: 4,691 (2.27/day) Thanks: 184 Thanked 464 Times in 381 Posts System Specs	yea, do that

System Name:	GhetO.O
Processor:	Core2Quad Q8400@4.1Ghz/2500K
Motherboard:	MSI P35 Neo 2 FR/Sabertooth
Cooling:	GEMINII+2 120MM fans/Corsair
Memory:	8GB Corsair XMS2 DDR2 1066/16GB Crucial Ballistix
Video Card:	ASUS GTX460 SliFire/GTX680 SLI
Hard Disk:	1TB Spinpoint/2 SSD + 1 500GB WD
Optical Drive:	Lite On DVD+DL/None
CRT/LCD Model:	Acer 22 inch/ IPS Asus 26inch
Case:	Antec 300/CM HAF
Sound Card:	Xonar Essence
PSU:	Thermaltake 600
Software:	Windows 7

Jun 10, 2009, 12:24 AM	#12
EvilFuzzyGerbil9 Join Date: Jun 2009 Location: Pennsylvania Posts: 43 (0.03/day) Thanks: 0 Thanked 0 Times in 0 Posts	@erocker and KainXS: http://img.techpowerup.org/090609/DeviceManager.jpg

Jun 10, 2009, 12:25 AM	#13
EvilFuzzyGerbil9 Join Date: Jun 2009 Location: Pennsylvania Posts: 43 (0.03/day) Thanks: 0 Thanked 0 Times in 0 Posts	@erocker and KainXS: Just in case that last picture didn't have what you were looking for... http://img.techpowerup.org/090609/DeviceManager2.jpg

Jun 10, 2009, 12:28 AM	#14
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,003 (7.32/day) Thanks: 3,035 Thanked 5,487 Times in 3,950 Posts System Specs	Hey erocker if he installed 9.5 Cats wouldnt it apply it still? I figured if he ticked auto install it may have done it reguardless if it had something to drive or not. EDIT: I see by his screenie it didnt install any. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

Jun 10, 2009, 12:30 AM	#15
EvilFuzzyGerbil9 Join Date: Jun 2009 Location: Pennsylvania Posts: 43 (0.03/day) Thanks: 0 Thanked 0 Times in 0 Posts	@sneekypeet: Didn't install any what?

Jun 10, 2009, 12:31 AM	#16
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,003 (7.32/day) Thanks: 3,035 Thanked 5,487 Times in 3,950 Posts System Specs	ATI audio driver. Thats what mlee and I were thinking was the issue. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

Jun 10, 2009, 12:32 AM	#17
EvilFuzzyGerbil9 Join Date: Jun 2009 Location: Pennsylvania Posts: 43 (0.03/day) Thanks: 0 Thanked 0 Times in 0 Posts	@sneekypeet: So if I had it installed would it fix the problem? I'm sorry for being so slow, I've just never had this issue before.

Jun 10, 2009, 12:34 AM	#18
sneekypeet Unpaid Babysitter Join Date: Apr 2006 Posts: 19,003 (7.32/day) Thanks: 3,035 Thanked 5,487 Times in 3,950 Posts System Specs	No the ATI driver, if it was there, would be the issue, I think in the control panel>>sound...it is not set to play the realtek audio. __________________ Hers: ASUS Maximus V Gene / i7 3770K / Swiftech H220 / 4X8GB Corsair Dominators / ASUS GTX660 / Corsair AX-760 / Windows 7 64bit / Fractal Design ARC Midi R2 Test: Gigabyte Z68X-UD4-B3 / i7 2600K / A lot Of Coolers / Ripjaws Currently / HIS HD7950 IceQ Turbo / Silverstone SST-ST85F-G / Windows 7 64bit / InWin D-Frame Limited Edition

Jun 10, 2009, 12:36 AM	#19
CrackerJack Join Date: Dec 2007 Location: East TN Posts: 2,392 (1.20/day) Thanks: 408 Thanked 439 Times in 342 Posts System Specs	click the + on the sounds and game controllers then take screen shot!

System Name:	Mine \| Daughter \| Wife
Processor:	FX-8120 4.2GHz \| Phenom II 955 BE \| E450
Motherboard:	GIGABYTE GA-990FXA-UD3 \| GIGABYTE GA-MA790X-DS4 \| Laptop
Cooling:	H80 COUGAR CF-V12HP (x2)\| OEM \| Latop
Memory:	G.SKILL Ripjaws 8GB DDR3 1600 \| ADATA 2Gb DDR2 800 \| G.SKILL 6gb DDR3 1333
Video Card:	ASUS GTX 660 Ti \| HD 6870 \| HD6320
Hard Disk:	Corsair Force Series GT 120GB (OS) + WD 320GB + WD 1TB \| 500GB \| 320GB
Optical Drive:	Lite-On\| LG \| Built-In
CRT/LCD Model:	ASUS 24" VW246H \| HP 19" f1905 \| 15.6"
Case:	CM Storm \| Cooler Master \| A53U-EH2
Sound Card:	Onboard \| Onboard \| Onboard
PSU:	Corsair TX750\| Corsair CX600 \| Laptop
Software:	7 Home 64-Bit \| 7 Home 64-Bit \| 7 Home 64-Bit

Jun 10, 2009, 12:37 AM	#21
EvilFuzzyGerbil9 Join Date: Jun 2009 Location: Pennsylvania Posts: 43 (0.03/day) Thanks: 0 Thanked 0 Times in 0 Posts	@erocker: ???

Jun 10, 2009, 12:40 AM	#24
CrackerJack Join Date: Dec 2007 Location: East TN Posts: 2,392 (1.20/day) Thanks: 408 Thanked 439 Times in 342 Posts System Specs	what motherboard are you using?

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Ultrasone HFI-680 Headphones	Frederik S	Reviews	2	Oct 19, 2008 07:00 PM
Head-Direct RE1 Earphones	Frederik S	Reviews	3	May 21, 2008 06:57 PM
Saitek GH50 Surround Sound Headset	Darksaber	Reviews	2	Apr 14, 2007 01:05 PM
Creative Sound Blaster Audigy 1/2/4 for Vista 2.12.0002	BXtreme	General Software	0	Mar 13, 2007 01:03 PM
Onboard sound card VS PCI sound card	Tan DJ	General Hardware	60	Jan 8, 2007 10:19 AM