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10 month old Gaming PC has begun crashing when playing higher-stress games

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Greetings. I'm a lifelong PC user but need some troubleshooting advice. Here are my specs: http://pcpartpicker.com/p/FM2cbv

My current build is my first custom PC. I constructed in with parts purchased on Black Friday 2013 in December of that year. Up until now, I can't think of any problems I've had with it (only quirk is that it tends to wake itself up right after it's been shut down or put to sleep, and the action needs to repeated once or twice to make sure it stays off/asleep).

Recently, however, I've been getting some odd crashes that have put me ill at ease. I have cleaned it out with compressed air, so I'm not sure that dust is the issue. The problems have arisen primarily while playing Skyrim, and they've occurred mostly within the last week or so. My Skyrim is running at max and has about 100 mods installed, so it's not the most stable game in the world. These crashes feel different though. The "usual" Skyrim crash - which I've always had to deal with ever since I started playing again in early August - is just a simple freeze during a loading screen or a quicksave, or while a bunch of combat is going on. A simple ctrl-alt-delete and end-process brings me back to desktop just fine, and I can often resume playing for hours without another glitch - with so many mods, I'm pretty sure those are definitely software, not hardware issues.

But the recent crashes are different. After playing for about half an hour (roughly), my game would freeze and the system would made an abrasive GNNNNTTT noise - no alt-tabbing, no CAD, only thing to do was a hard reboot. This seemed like a hardware issue, probably overheating - especially since the machine hadn't had a lot of downtime in the past several days. So i turned it off and let it cool for several hours, moved it away from the wall so it would have better circulation, opened the vents on top, and took the side off entirely.

This appeared to solve the problem. I was able to run Skyrim for hours and hours without any hard crashes (not even many run-of-the-mill software crashes) either. However, after the computer had been on for a couple days, after playing for a while, I got another hard crash - the freeze, the nasty noise. So I turned it off and let it rest overnight, turned off the PSU too.

So I try Skyrim again today, computer's only been on again for an hour or two. Within maybe 5 seconds of loading my save and moving around, the game starts to glitch out, flickering in and out between still screens and blackness (music still playing) and then a black screen with some glitchy pink letters scattered around at random in what looked like French or something. Never seen anything like that. No hard GNNNT noise though. Still, I turned it off, let it rest a bit and then tried Skyrim again later in the day. Things were going well for a while (close to an hour?), but sure enough, got another hard GNNNT noise crash.

At this point, I figure I should really check every nook and cranny for dust, so I took out the GPU and blasted it thoroughly with compressed air, and then replaced it. Then I did the same with the PSU. Still, even after thorough cleaning for dust, I get these hard crashes while playing Skyrim.

At this point, I kind of put the issue on the backburner by simply not playing Skyrim for a few weeks. However, I installed Shadow of Mordor today and had a similar hard crash after about 20 minutes of gameplay. Only one notable difference this time -same GNNNT sound but the system went to that light-blue-screen-of-death with the Windows 8 frowny emoticon thing saying 'collecting data for restart' or whatever.

So based on the issue with SoM, I've concluded that for whatever reason, suddenly more graphically-demanding games are now causing my system to ti crash. I come to you to ask your advice - any idea what might be the cause? What tools should I install to track my PC's performance so I can figure out what's the source of the issue (RAM? GPU? CPU?)
 
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BSOD codes would help, I don't know how you get them in W8.

I'd suggest checking temps too.

The noise, is it just the sound looping the last fraction of a second, or is it actually something in the PC itself? My current gaming laptop (30 odd months old) has had several episodes of crashing, and these are usually accompanied by the computer looping the last little bit of sound. If it's something inside the computer making the sound you'll want to find what is causing it. Try making a recording of it, maybe someone can identify what it could be.
 
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My GTX 580 does that sometimes. The heatsink has been clogged with dust, I have to unscrew the shroud and blow it all out. Try that.
 

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Before you go all crazy ripping out hardware and giving your GPU a blowjob and running some 40 hour memtest lets try and rule out software. What error does your Event Viewer throw right before the kernel power warning. This would be a great way to start.
 

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Also, download GPU-z from here: http://www.techpowerup.com/gpuz/ If you set it to run and record while gaming, it will help to know what the load, temperature, and fan speed was just prior to the crash. That plus event viewer can provide alot of background the next time you boot up.
 
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Few questions: do you have an OC on GPU/CPU? if sow make it default.
what temperatures do you get same cpu/gpu.
have you installed new driver in recent days weeks?
have you installed new windows update?
maybe some new program?
try to scan your pc for malware/viruses
do all games crashes or only skyrim/lotr
 
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Gnnnnt means a hard lockup, so we can rule out drivers. It's also not a bsod so we can rule out drivers even more, not necessarily hardware though. Hard lockups can be symptoms of power supplies on the blink, not feeding enough power to the GPU during loads, in this case skyrim. One thing in skyrim I recommend is frame limiting it to 59 fps. Anything above 60 fps causes major issues in skyrim which many forum issues will outline as the main cause.

Test the GPU in another system if possible, and test another PSU if possible. Right now PSU and GPU are prime suspects. As mail man said, check event viewer first, it should throw up some useful info
 

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Gnnnnt means a hard lockup, so we can rule out drivers. It's also not a bsod so we can rule out drivers even more, not necessarily hardware though. Hard lockups can be symptoms of power supplies on the blink, not feeding enough power to the GPU during loads, in this case skyrim. One thing in skyrim I recommend is frame limiting it to 59 fps. Anything above 60 fps causes major issues in skyrim which many forum issues will outline as the main cause.

Test the GPU in another system if possible, and test another PSU if possible. Right now PSU and GPU are prime suspects. As mail man said, check event viewer first, it should throw up some useful info

I've had it happen with bad memory too.
 
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Gnnnnt means a hard lockup, so we can rule out drivers. It's also not a bsod so we can rule out drivers even more, not necessarily hardware though. Hard lockups can be symptoms of power supplies on the blink, not feeding enough power to the GPU during loads, in this case skyrim. One thing in skyrim I recommend is frame limiting it to 59 fps. Anything above 60 fps causes major issues in skyrim which many forum issues will outline as the main cause.

Test the GPU in another system if possible, and test another PSU if possible. Right now PSU and GPU are prime suspects. As mail man said, check event viewer first, it should throw up some useful info
I've had that caused by driver problems, was some 30x nvidia beta.
 
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The noise, is it just the sound looping the last fraction of a second, or is it actually something in the PC itself? My current gaming laptop (30 odd months old) has had several episodes of crashing, and these are usually accompanied by the computer looping the last little bit of sound. If it's something inside the computer making the sound you'll want to find what is causing it. Try making a recording of it, maybe someone can identify what it could be.

It's definitely a sound loop, because when I turn off my wireless headphones I can't hear it. So thankfully not a hardware sound from inside the machine.

Someone else brought up drivers - my nvidia drivers were up to date, and they've since been updated, but the problem has persisted. So I don't think it's necessarily a driver issue?

Test the GPU in another system if possible, and test another PSU if possible. Right now PSU and GPU are prime suspects. As mail man said, check event viewer first, it should throw up some useful info

Unfortunately I don't have either a PSU or GPU around that are anywhere near powerful enough to use as an effective comparison on hand.

I've had it happen with bad memory too.

I get a bit of deja vu from this because I had a similar sort of issue with RAM going bad and making this noise - on a completely different machine though (HP prefab mini tower), back in Fall 2011. Taking out one particular RAM stick made all the difference in the world, totally fixed the problem. Thankfully, I DO have some equivalent new, unused RAM sticks I just got for another machine that I could swap in as a test if necessary.

Before you go all crazy ripping out hardware and giving your GPU a blowjob

If this was reddit, I'd give you gold. Bravo sir.

What error does your Event Viewer throw right before the kernel power warning. This would be a great way to start.

Also, download GPU-z from here: http://www.techpowerup.com/gpuz/ If you set it to run and record while gaming, it will help to know what the load, temperature, and fan speed was just prior to the crash. That plus event viewer can provide alot of background the next time you boot up.

I've downloaded GPU-Z (I remember using it a few years ago so I think I know how that works) and have set up a place for it to create a log. I have Event Viewer open but am not really sure what to do with it - do I make it create a specific log of some kind?
 

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What was the last thing you did before the crashes started occurring
 

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Once you have event viewer open there are three sections. Critical, Error and Warning. In those subsections you can find out a great deal. Where I would start is in Critical. How many do you have and what are they? If you had a hard restart one of them should be Kernel Power Event. Please list them all. Then we will go to warnings. You can take a screen shot of them all open if you would like and that would also help.

Also that "GRRRRRT" sound could be ANYTHING. I've had it from bad chipset drivers, bad OS install to something as simple as sound card software. Could be anything. Don't stress about anything until we go through some basic steps. If we get beyond my knowledge Ill pass you on to some other people on the forum.
 

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You have a 2GB gfx card running lots of Skyrim mods....

I'm also sure I read Shadow of Mordor has an excessive Vram requirement.

Just in case, what drivers have you installed? The most recent Nvidia ones are 970/980 specific - I think the latest branch for Kepler cards are 344.11, anything higher is for the two new maxwell cards. I've also had your exact crash and it has been hardware stability from either CPU or graphics. If you're not running any overclock it could be video memory issues? If it doesn't happen in any other situation, I'd def say a graphics problem, be it driver or memory.
 

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You have a 2GB gfx card running lots of Skyrim mods....

I'm also sure I read Shadow of Mordor has an excessive Vram requirement.

Just in case, what drivers have you installed? The most recent Nvidia ones are 970/980 specific - I think the latest branch for Kepler cards are 344.11, anything higher is for the two new maxwell cards. I've also had your exact crash and it has been hardware stability from either CPU or graphics. If you're not running any overclock it could be video memory issues? If it doesn't happen in any other situation, I'd def say a graphics problem, be it driver or memory.
Skyrim with mods is about as stable as a fat girl standing on an ice cube. Baby steps man. This guy doesn't even know about the event viewer. His issue could literally be anything between hardware and software. I'm reserving my judgment call until we get all the ingredients to his soup of fail.
 

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This is taken from evga:
http://www.evga.com/products/product.aspx?pn=02g-p4-2774-kr
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1536 CUDA Cores
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7010 MHz (effective)
224.32 GB/s Memory Bandwidth
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DVI-I, DVI-D, HDMI
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Max Monitors Supported: 4
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Minimum of a 600 Watt power supply.
(Minimum recommended power supply with +12 Volt current rating of 42 Amps.)
An available 6-pin PCI-E power connector and an available 8 pin PCI-E power connector
Total Power Draw : 250 Watts
I know nadda about power supplies or currents for that matter tbh but does this help the voltage gurus on here.
the link he provided says the power draw of the card is 230. Evga states diff at 250 on a +12V 42 amp connection. Max is 30A on this supply? 270 watts?
Playing a texture modded Skyrim would peak the card at max settings especially if it is overclocked. Am I thinking correctly?
 

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fill out your system specs and post any relavent BSOD codes or we can't help you
 

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This is taken from evga:
http://www.evga.com/products/product.aspx?pn=02g-p4-2774-kr
Performance
NVIDIA GTX 770
1536 CUDA Cores
1111 MHz Base Clock
1163 MHz Boost Clock
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2048 MB, 256 bit GDDR5
7010 MHz (effective)
224.32 GB/s Memory Bandwidth
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DVI-I, DVI-D, HDMI
Resolution & Refresh
Max Monitors Supported: 4
Requirements
Minimum of a 600 Watt power supply.
(Minimum recommended power supply with +12 Volt current rating of 42 Amps.)
An available 6-pin PCI-E power connector and an available 8 pin PCI-E power connector
Total Power Draw : 250 Watts
I know nadda about power supplies or currents for that matter tbh but does this help the voltage gurus on here.
the link he provided says the power draw of the card is 230. Evga states diff at 250 on a +12V 42 amp connection. Max is 30A on this supply? 270 watts?
Playing a texture modded Skyrim would peak the card at max settings especially if it is overclocked. Am I thinking correctly?

His PSU has four rails. 2x12V@20Amps and 2x12V@30Amps. The rails should be numbered and labeled. OP make sure you have your 2 GPU power connectors spread between the two 30 Amp rails.
 

Tallencor

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His PSU has four rails. 2x12V@20Amps and 2x12V@30Amps. The rails should be numbered and labeled. OP make sure you have your 2 GPU power connectors spread between the two 30 Amp rails.
That was my thinking. Playing at full load for awhile stresses the psu and locks up the system. That's why it performs better with the case open, It is taking longer for it to get hot and overload the rail.
 

OneMoar

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if it was a simple thing like a rail overload then it should have been a problem from day one and not start suddenly out of the blue
 

eidairaman1

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- its called gradual decay. Some pc parts experience a sudden boom on boot up others burn up over time.
 
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It's not the best of power supplies. Probably related to the component degradation in it.
 
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His PSU has four rails. 2x12V@20Amps and 2x12V@30Amps. The rails should be numbered and labeled. OP make sure you have your 2 GPU power connectors spread between the two 30 Amp rails.

There's a chance this was the source of the problem. I think both PCIe connectors (the 6 and the 6+2) were both plugged into a single rail, I spread them between 2 rails as instructed. I will try playing the games I had trouble with and see if the problem persists. Before: http://i.imgur.com/npDuiW3.jpg After: http://i.imgur.com/Sw9NLHk.jpg


Looks like getting a Rosewill PSU on a black friday deal wasn't the best call...whether or not the issue is PSU related I'll be sure to buy a better brand of PSU in the future (Corsair or Cooler Master or something).
 

rtwjunkie

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Good deal! Please let us know if it's fixed the problem.
 
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Well, I can't say for sure yet (need to test it some more), but it looks like the PSU might have been the issue and redistributing the pci-e cables might have been the fix it needed. In the past the hard crash would usually kick in within half an hour or maybe an hour or gameplay (about 20 minutes for Shadows of Mordor actually), but I was able to play Skyrim for 2 hours without any hard crashes (1 typical 'light' lockup that has always been an issue as long as I've had 100+ Skyrim mods installed, 1 other light CTD that was the result of a the very glitchy High King of Skyrim mod - entering a door in Highreach Keep that seems to never work properly, either crashes or teleports you out of the map). I had GPU-Z running the whole time and have attached those stats. I'll test it again with either Skyrim or Shadows of Mordor within the next 24 hours and see if it can run one of those game for 3+ hours without any hard crashes. I'll report back when I have more info.

Thanks again for all your help!
 

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  • GPU-Z Sensor Log - Skyrim with PSU adjustment.txt
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Glad to hear it worked out. Keep in mind that Your PSU may be showing it's age/quality , so use this as a warning that it's starting to show it's "true colors". and replace it IF it indeed WAS the PSU causing your issue's.

Also, I would ask for Your, and for Everyone elses sake, that You please fill out Your System Spec page. It helps greatly when (God forbid) You DO have an issue with Your Machine that requires assistance. It only takes a minute.

Hope the machine continues to hold up.
 
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