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R9 280X cards flickering, can i ask for replacement nvidia on a same range?

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all 3 sapphire tri-x r9 280x are flickering. manufacturer suggested to downlock, but thats ridicilous, so i will loose power i was paying for.

i have tried everything, even buying a second motherboard to try out. after few minutes of gaming, i am facing triangles and artifacts all around the screen, on crossfire and single setup the same. i have tried bios update on gpus, nothing helped.



1) are my costumers rights include asking for full money refund or swap to same price range nvidia card?

2) can i ask to swap all 3 cards, whichs costs 900euros to swap to one single 900euros nvidia card?

3) is it possible to ask for full money refund, if cards were bought in early 2014.?

4) if so.. when i bought these cards, each of them was at 291euros. now they are 219euros. do they have to pay me refund at the first cost or the latest?

i am tired of these amd issues i am facing..
 
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Benchmark Scores Faster than yours... I'd bet on it. :)
Sapphire doesn't make nvidia cards... Unless your store takes them back and has Nividia to give you.

So why 3x cards?
You sure it isn't heat causing this?
Have you tried switching drivers?
Have you tried running two cards since you likely don't need 3 anyway?
Power should be ok, but that is cutting it close...
 
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when i bought these cards, each of them was at 291euros. now they are 219euros. do they have to pay me refund at the first cost or the latest?

Same cost?

Usually, they have a refund policy and period. If you can return for a refund, you'll get what you paid, typically minus a restock fee.
 

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all 3 sapphire tri-x r9 280x are flickering. manufacturer suggested to downlock, but thats ridicilous, so i will loose power i was paying for.

i have tried everything, even buying a second motherboard to try out. after few minutes of gaming, i am facing triangles and artifacts all around the screen, on crossfire and single setup the same. i have tried bios update on gpus, nothing helped.



1) are my costumers rights include asking for full money refund or swap to same price range nvidia card?

2) can i ask to swap all 3 cards, whichs costs 900euros to swap to one single 900euros nvidia card?

3) is it possible to ask for full money refund, if cards were bought in early 2014.?

4) if so.. when i bought these cards, each of them was at 291euros. now they are 219euros. do they have to pay me refund at the first cost or the latest?

i am tired of these amd issues i am facing..

It depends on what the consumer laws are in your country. Some are more protective of the consumer than others. Here in the USA we generally have 30 days to return a defective product for a full refund or replacement. After that we deal with the manufacturer for repair or replacement during the warranty period. It's hard to answer your questions about returns/refunds without knowing your countries consumer laws.
 
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all 3 sapphire tri-x r9 280x are flickering. manufacturer suggested to downlock, but thats ridicilous, so i will loose power i was paying for.

i have tried everything, even buying a second motherboard to try out. after few minutes of gaming, i am facing triangles and artifacts all around the screen, on crossfire and single setup the same. i have tried bios update on gpus, nothing helped.



1) are my costumers rights include asking for full money refund or swap to same price range nvidia card?

2) can i ask to swap all 3 cards, whichs costs 900euros to swap to one single 900euros nvidia card?

3) is it possible to ask for full money refund, if cards were bought in early 2014.?

4) if so.. when i bought these cards, each of them was at 291euros. now they are 219euros. do they have to pay me refund at the first cost or the latest?

i am tired of these amd issues i am facing..
If you bought them in early 2014 then your refund period is likely gone but it depends on consumer laws in your area. I am curious if this just started happening on your 3 cards or its been an issue for awhile?

It sounds to me like heat is the issue here or an unstable overclock as artifacts are usually a problem when the ram is unstable. You can try a slight bump of the voltage to see if that resolves your issue on the cards or try bumping the fan speed to see if you can keep it cooler. But we probably need to know a couple of things:

What are the temps of your cards while stress testing?
What games do it or if all do
What your setup looks like
What model/variant of Tri-X do you have (IE Clock speed, memory speed, etc)

It could help in resolving the issue period without even having to go through a refund/selling process.
 
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Frick

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EDIT no wait blargh.

So three cards with the same problem... Either you're the worlds unluckiest guy or the problem lives elsewhere.
 
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Sapphire doesn't make nvidia cards... Unless your store takes them back and has Nividia to give you.

So why 3x cards?
You sure it isn't heat causing this?
Have you tried switching drivers?
Have you tried running two cards since you likely don't need 3 anyway?
Power should be ok, but that is cutting it close...

i have sent them back to store i bought them.
all tree cards, separeted or in 2-way crossfire/3-way crossfire flickering. all drivers tried.
everything tried, even bios update, i bought 2nd motherboard to check if its a faulty one.

i have travelled all across the google and found out, every single r9 280x has a flickering one... thats sucks hard.
 
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these flickering issues i have facing since i bought them in february, 2014. my nerves were strong enough to use them as they are.. currently i am in Latvia, bought them from Germany store called vibuonline.de.
cards are already there, just waiting for an answer from them.

i wont downlock these cards, if i bought them with factory overclocked settings. if i bought them for extra bucks just because they are overclocked , so it has to perform as its written on the box with all the clocks and stuff, am i right?
i am paying for what i am getting, and right now these cards performs awesome on all games, producing high fps everywhere, but these artifacts i am facing.. its annoying.

no, i am not considering having replacement r9 280x cards back. never ever faced any problems with nvidia, so i guess, i am moving back.

as i politely asked them to refund my money or swap to any nvidia`s cards, i got that rights as a costumer ?

all 3 cards are faulty ones i am 100% sure, and i have rights to get a working item i have paid for... i will drop dead if they RMA them and will find out nothing, because flickering not happening during normal usage of network, 3D rendering applications, etc. just in games, like BF4, Crysis 3, and other latest games.
 
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these flickering issues i have facing since i bought them in february, 2014. my nerves were strong enough to use them as they are.. currently i am in Latvia, bought them from Germany store called vibuonline.de.
they are already there, just waiting for an answer from them.

i wont downlock these cards, if i bought them with factory overclocked. if it was being at the store, so it has to perform as its written on the box with all the clocks and stuff, am i right?
i am paying for what i am getting, and right now these cards performs awesome on all games, producing high fps everywhere, but these artifacts i am facing.. its annoying.

as i politely asked them to refund my money or swap to any nvidia`s cards, i got that rights as a costumer ?

Well, if they will do a swap then maybe trade them for 2 of these in SLI.

https://www.vibuonline.de/product_i...ng-4G-Aktiv-PCIe-3-0-x16--Retail-_976948.html
 
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Most places wont trade for a diff chip altogether. I'd listen to @GhostRyder's suggestion, on another note get gpu-z run a gpu test in that and monitor your temps, and gpu load. My card runs at 66 deg.
 
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Most places wont trade for a diff chip altogether. I'd listen to @GhostRyder's suggestion, on another note get gpu-z run a gpu test in that and monitor your temps, and gpu load. My card runs at 66 deg.

while i was using GPU-Z i monitored my temps never going above 75 degrees.
primary PCI-E card was having 75degrees max while furmarking.
secondary PCI-E card was having 65degrees max while furmarking.

under heavy gaming, on crossfire it never hit above 72-74 degrees. on both scenarios (xfire and single)

everything was tried to solve this, but after 3 months of suffering, i decided to ship it back. so i guess any suggestions here what to do to avoid artifacts would not be needed, as all items are already shipped to the store in Germany.

reason i wrote here in this friendly forum, was to see other people expierences with this RMA process and to better know my rights, when they (store) contact me.
 

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Ya know @fullinfusion was having a temp issue himself, he took the boards apart and put some gelid thermal compound on them and his temps dropped considerably.

Fyi I have an OC edition card because I couldn't find the non oc edition and they are exactly the same, only difference is the bios has the clock bumped higher. Under Windows it stays at 300/150 then jumps to 1030/1400 in load. Artifacting can be caused due to voltage not being enough or the gpu suddenly dropping clocks in game, Radeon Pro has helped several with such issues.
 
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^^^
so, obvious, there is nothing wrong with my rig except these faulty gpu cards..

maybe there is a person who is good at translating german? so i would be able to understand my position here. they dont have english version of this site. https://www.vibuonline.de/info_center.php/icID/59
i have tried google translate, but it came out pretty crappy to be readable.
 
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Benchmark Scores Faster than yours... I'd bet on it. :)
reason i wrote here in this friendly forum, was to see other people expierences with this RMA process and to better know my rights, when they (store) contact me.
The problem is that we do not know your store's policy. You are hoping to hear from someone that ordered from that store. My best advice is to follow what ghosty said, or go to your store and have them show you their return policy (can also be found online).
 
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^^^
so, obvious, there is nothing wrong with my rig except these faulty gpu cards..

maybe there is a person who is good at translating german? so i would be able to understand my position here. they dont have english version of this site. https://www.vibuonline.de/info_center.php/icID/59
i have tried google translate, but it came out pretty crappy to be readable.
If anything it is more likely a bad cooler or overclock setting on the cards which does happen but honestly having three would be an extremely unlucky situation. My advice would be to try a different cooler version as they are most likely at least willing to swap that out and you may end up with something better.

Try this translation:
§ https://www.vibuonline.de//info_center.php/icID/7and underhttp://www.santander.de.
(4) The final contract is subject, in the case of incorrect or improper delivery, or not to provide only partial.This applies only to the case of non-delivery is not caused by the Seller and this has been completed with due diligence a concrete hedging transaction with the supplier.The Seller will make reasonable efforts to procure the goods.Otherwise, the return will be refunded immediately.In case of non-availability or only partial availability of the goods, the customer will be informed immediately.
(5) If the customer orders the goods electronically, the contract will be filed by the seller and sent to the customer together with the legally effective terms and conditions via e-mail at least according to the contract.
[paste:font size="4"]§ shipping information/shipping restrictionscontained.Costs of packaging are included in the shipping cost already.
(2) The customer agrees to pay the total price within 14 days of receipt of order confirmation by email or invoice.After the deadline, the customer is in arrears.The consumer has during the default on the debt i. H. v. To pay interest 5 percentage points above the base rate.The operator has to pay interest i. H. v. 9 percentage points above the base rate during the delay.The supplier is liable in case of default with a claim for payment also a flat rate payment of 40 euros.This is true even if the entrepreneur is having a down payment or other payment in installments in arrears.Compared to the entrepreneur, the Seller reserves the right to claim higher default damages.The package according to Theorem 5 will be credited to a claim for damages owed if the damage is due to costs of prosecution.
(3) The customer has the right to offset only if his counterclaims have been legally recognized or have not been contested by the seller.The buyer's right to offset contractual and other claims arising from the obtaining or execution of this contract shall remain unaffected.The customer can only exercise if his claim is based on the same contractual relationship.
[paste:font size="4"]§ www.paypal.de].
(3) When paying by Santander online buying 'the customer signs a loan agreement with the Santander Consumer Bank.The terms and conditions of the Santander Consumer Bank.
(4) When paying by cash, the customer pays directly to the shipping company.
(5) information about whether additional costs of the selected payment method can be found in our customer information and overview of cash on our website.
[paste:font size="4"]§ shipping information/shipping restrictionsspecified countries.
(2) The delivery period for deliveries within Germany will be indicated on the related supply side.The beginning of the delivery period shall be determined (depending on the chosen payment) under para. 3 through 4th
(3) When paying by money order / bank transfer, bank transfer or PayPal, the delivery period begins one day after receipt of payment by us.When paying by financing the delivery period begins one day after the approval of the loan by the Santander Consumer Bank.For all other payment methods, the period begins one day after your purchase.
(4) Where the period beginning or the end date is a Saturday, Sunday or legal holiday, then move the start time and end time on the next business day.
(5) With regard to the reservation improper delivery of the seller to § 2 refers para. 4 of these Terms and Conditions.
(6) The seller is entitled to partial delivery, unless a partial delivery is reasonable for the customer, taking into account its interests.The customer should incur no additional costs.
[paste:font size="4"]§ 7 Passing

(1) For consumers, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the consumer are sent by mail with the delivery of the goods.
(2) For entrepreneurs, the risk of accidental loss and accidental deterioration of the goods with the delivery goes on sale to the delivery of the goods to the carrier, the carrier or otherwise to execute the dispatch person or institution to the entrepreneur over.
(3) The handover is the same, if the customer is in default of acceptance.
§ 8 Warranty
(1) The customer has a statutory right of warranty, which is modified according to §§ 8, 9 of these Terms and Conditions.
(2) Ordered goods may vary slightly from the products shown on the Internet within reason.Reference is made to § 2 para. 1 of these Terms and Conditions.
(3) consumers have the choice of whether to require remedy or a replacement.The seller is entitled to the type of post to be refused if it is possible only at disproportionate cost and the other type of performance without significant disadvantages for the consumer.For businesses, the seller for defects in the goods shall initially its option by repair or replacement.
(4) If the remedy fails, the customer can grds.demand a reduction of the purchase price (reduction), cancellation of the agreement (rescission) or damages instead of performance.With only minor defects, the customer is ??taking into account the mutual interests ??no right of withdrawal.Instead of damages in lieu of performance, the customer may demand compensation for wasted expenses under § 284 BGB, which he made in reliance upon the receipt of the goods reasonably could make.If the customer chooses damages instead of performance, the limitations of liability apply under § 9 para. 1 of these Terms and Conditions.
(5) Customers must the seller obvious defects of the goods delivered within a period of 2 weeks from receipt of the goods;otherwise the assertion of the warranty claim is excluded.Deadline is sufficient to send or message.For merchants, § 377 HGB.
(6) If the customer is a company, as the quality of the goods grds.only the product description from the seller as agreed.Public statements, recommendations or advertisements of the manufacturer do not represent contractual quality of the goods.
(7) The warranty period for consumers is 2 years from delivery of the goods.Deviating from the warranty period for entrepreneurs 1 year after delivery.For used items, the warranty period is 1 year from also deliver the goods.The one-year warranty period does not apply if the seller gross negligence, also not in the case attributable by the seller to body and health and loss of life of the customer, in the case of a guarantee, as well as in the case of delivery recourse pursuant to §§ 478, 479 BGB.Seller's liability under the Product Liability Act remains unaffected.
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§ 9 Limitations of Liability
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(2) The above limitations do not affect claims of the customer guarantees and / or product liability.The limitations of liability shall not apply in bad faith in violation of contractual obligations and the seller to body or health or for the loss of life of the customer.
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§ 10 Final Provisions
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That doesn't seem right that ALL 3 cards are faulty.......

I wouldn't jump to conclusions so fast imo.

However I own a Nvidia GPU and don't know to much about AMD's.
 
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If you bought them in early 2014 then your refund period is likely gone but it depends on consumer laws in your area. I am curious if this just started happening on your 3 cards or its been an issue for awhile?

It sounds to me like heat is the issue here or an unstable overclock as artifacts are usually a problem when the ram is unstable. You can try a slight bump of the voltage to see if that resolves your issue on the cards or try bumping the fan speed to see if you can keep it cooler. But we probably need to know a couple of things:

What are the temps of your cards while stress testing?
What games do it or if all do
What your setup looks like
What model/variant of Tri-X do you have (IE Clock speed, memory speed, etc)

It could help in resolving the issue period without even having to go through a refund/selling process.

while i was using GPU-Z i monitored my temps never going above 75 degrees.
primary PCI-E card was having 75degrees max while furmarking.
secondary PCI-E card was having 65degrees max while furmarking.

under heavy gaming, on crossfire it never hit above 72-74 degrees. on both scenarios (xfire and single)

i have tried adding voltage, with no success. i have tried switching all cards to 100% fan speed default, but still nothing.

my setup: i7 4790k 4.7ghz, 16gb of corsair vengeance 1600mhz, ASUS HERO VII z97 and MPower Z97, Ax860 corsair powersupply, samsung pro 850 256gb ssd, corsair h105 water cooling.

card itself: SAPPHIRE TRI-X R9 280X 3GB GDDR5 OC VERSION
 
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That doesn't seem right that ALL 3 cards are faulty.......

I wouldn't jump to conclusions so fast imo.

However I own a Nvidia GPU and don't know to much about AMD's.

all 3 cards performs fantastic! not a single fps drop during gameplay. the one and only issue i am having - flickering. as i read, thats because of unstable factory speeds, not tested properly..

as you can see - thats the view i am having on screen ->

thanks GhostRyder for translation.
 

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Can you try any card in a different system?
 
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(3) consumers have the choice of whether to require remedy or a replacement.The seller is entitled to the type of post to be refused if it is possible only at disproportionate cost and the other type of performance without significant disadvantages for the consumer.For businesses, the seller for defects in the goods shall initially its option by repair or replacement.

doesnt this sentence tells everything?

EDIT: have tried on several machines, all of them produces flickers.
EDIT2: as i found out, in Latvia you have rights till 6th month to have service, a money refund or swap, but i guess it wont work out in Germany.
 

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(3) consumers have the choice of whether to require remedy or a replacement.The seller is entitled to the type of post to be refused if it is possible only at disproportionate cost and the other type of performance without significant disadvantages for the consumer.For businesses, the seller for defects in the goods shall initially its option by repair or replacement.

But it goes on to say in (5) that this is for a period of 2 weeks. You've had those cards since early 2014.
 
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all 3 cards performs fantastic! not a single fps drop during gameplay. the one and only issue i am having - flickering. as i read, thats because of unstable factory speeds, not tested properly..

as you can see - thats the view i am having on screen ->

thanks GhostRyder for translation.
That looks like memory artifacts. Have you tried underclocking anything on the video cards? I'd say lower your memory speed considerably and try again.
 
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That looks like memory artifacts. Have you tried underclocking anything on the video cards? I'd say lower your memory speed considerably and try again.
i have tried, but still... this is just an example video. mine artifacts are not that brutal, just a small box shaped canvas in which points are moving.
<- exactly like this. pay attention to that small box above.
- its just not the way it has to be. i have paid for card which has to run on speeds advertised on box. right? anyways, i dont own these cards anymore, as i said, they are somewhere in Germany, already. ready to be investigated.
 
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Just wondering.... but why 3 Video cards.... when 1 video card can run all these games just fine? (GTX 970 or 980 or just 1 R9) Seems overly complicated to me.
 
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